I've been using this dry cleaner for a while now and they never disappoint. Everything is always spotless, neatly pressed, and ready when promised. Truly dependable and worth every penny. read more

Ruined new tuxedo jacket ($1,200 purchase price), refused to pay for proper fix. Do not do business with this company, at any price. Jacket came back with rubber sticker affixed to damaged lining in the middle of jacket. Catalonia owners claimed, in this order: 1.that they didn't do it, 2. that the rubber sticker is associated with Brooks Brothers clothing 3. that the rubber sticker came from somewhere, just not them and 4. their limit of compensation is up 10x cost to clean, so $120. So, I sent the image to ChatGPT: "rubber sticker with trident symbol indicative of those used by high volume cleaners to track items. White stain around sticker demonstrates damage caused by chemicals in an attempt to lift stain from lining. Consult professional tailor in person for advice on proper fix, most likely a replacement of lining.". So I showed damaged jacket to a local tailor, agreed jacket needed new lining and found out cost to replace lining would be $250. Then met with Catalonia owner and asked for $250 reimbursement cost. They offered a $50 credit on future cleaning Their rationale? They had a seamstress that could "fix" the damage for $50. Didn't define fix. Why would I trust Catalonia to "fix" a tuxedo jacket that they ruined in the first place, with their seamstress (not a tailor) or accept their other alternative: a $50 credit on future cleaning with Catalonia? Why, so they can ruin more of my clothes and then claim it's no fault of theirs and not pay to properly fix it? I'm not insane. So, do yourself a favor and avoid Catalonia Ckeaners at any price. You'll be happy you did. read more

The owner Silvia handled the situation professionally and gracefully. I was reimbursed with no hesitation for my favorite sweater. She also took full responsibility that it was a mechanical issue in their machine and assured me with great confidences that it won't happen again.. i do agree most places don't do that. All in all, I am sad I lost my sweater but because i had great experiences before other then this incident, I am willing to give them a second chance. I will rate again on my next experience. read more

The worst service I have ever experienced! Not only did I make it absolutely clear that if they were not comfortable doing the work I would be more than happy to take it elsewhere they went ahead and took 4 weeks because they had actually in fact ruined a pair of designer jeans that are irreplaceable. They offered no real solution and instead blamed us for getting them dirty in the first place. This place is trash. Do not take your dry cleaning there and the lady in the front is extremely rude and out of line! No class no education and they should be shut down. read more

Gone downhill! I've been coming here for over two years spending upwards of $1200 each year. Although their prices are on the high side and I don't live or work in Coral Gables, I made the effort of dropping off and picking up on Saturdays and they always did a very good job and much better than other places I had tried closer to my home or work. Recently, they messed up my wool dress pants, returning them to me about a full two inches smaller/shorter all around, quite possibly the result of having laundered them instead of dry cleaning them. Upon returning, the new Saturday lady (hired a couple of months ago) said the owner would call me by next Wednesday about my issue. She didn't. One of the other ladies called me a week and a half later and told me to bring them back so they could repair them. I did. A week later I picked up and they were exactly the same. I tried returning them the following Saturday and arrived a few minutes before closing time at 4 but they were already closed and wouldn't answer the phone. I left a voicemail. Later that week another lady called and said to bring them back and they would try to repair them one more time. Again I've been trying to return them shortly before closing time on Saturday and they are closed and don't answer the phone. What a waste of my time these folks have been. How they could possibly repair a shrunk garment is beyond me but obviously they couldn't do it on the first repair attempt and I see no reason to believe they could on another attempt. This experience is just like what one would experience at any other mediocre run-of-the-mill dry cleaners that pretends to care. Therefore, I have lost all confidence in them and most likely will not be returning. Note: This review is not at all intended or meant as a disparagement of this establishment but is simply a truthful account of my own experience with them. read more

I am a long time customer but treated poorly. My suit had wrinkles post dry clean and they didn't even give me a refund. Unacceptable service. Poor quality and just a crap job for the high price. read more

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I know, I'm giving it 5 stars and you're thinking how can a dry cleaning place get 5 stars? The staff is the reason why. Diana and her staff rocks! Their attention to detail is mindblowing, their customer service is just outstanding. If they don't get it right the first time, they try it again and have it delivered to your house if needed. I'm glad I found this company through Yelp. If there were 6 stars I'd definitely give it. read more

Diana you and your staff save the day! We were filming in Miami, FL and our original dry cleaner we had chosen had failed us! We were left up till the last minute wondering if our clothes were actually going to make to one of most crucial challenges. Since, I'm the technology recruiter I asked did anyone check Yelp.com? I guess in Miami, FL and the East Coast no one really had used it. I suddenly used my HTC Eveo and hooked into my favorite spot Yelp.com. As soon as, I read the awesome reviews about Diana's dry cleaner, I knew we had to ask for their help. It was a pleasure working with you Diana and your team. We cannot thank you enough for your flexibility with our crazy schedules and being willing to pick up and drop off, even on Saturday and Sunday! You and your staff were amazing and impeccable! You took a leap of faith on us, and we are so happy you did! Attention to all film crews and local residents, if you need a dry cleaner who will adapt to your schedule and provide first class treatment, look no further, only use this dry cleaner! You are and will always be number one in Miami, FL area, thank you Diana! Diana, from all of the cast and crew we thank you so much! Kim read more

I left my suits here for dry cleaning - they came back clean with all the buttons intact, and freshly pressed. It cost 21$ for three pieces which is pretty average. The service was great, and I didn't have to wait at all. The inside is a bit cramped and you can't really get around, but that's not a problem since no waiting is necessary. read more

They ruined my pants. I brought in a pair of black jeans that had a sheen and were dryclean only. When I picked them up, the material was dull and rough. Obviously, someone didn't know what they were doing. Luckily, Nordstrom gave me a refund. I have had other less than stellar experiences with this drycleaner ie. wrinkled clothing, thinning of material from stain removal, but this was inexcusable. I am not sure if they even clean clothes on site. I will not be back. read more

The quality is no longer there. I've been using this dry cleaner for many years then I started noticing the quality of work had completely changed. They ruined a pair of dressy pants and a work dress by pressing it with so much heat that the material turned extremely shinny and cannot be fixed. I couldn't ware them like that, and I paid a lots of money for those items. They don't even bother to look at the detailing on the clothes before they just press it to death. Final straw...I have my cleaning delivered to apt. building and last week received clothes which was not even mine. WTF.... I would hate to think my clothes would be delivered to someone else. Time to find another dry cleaner!!! read more

Excellent service with a smile. Catalonia Cleaners took great care of all our pieces, including a linen white skirt and dress shirt that looked brand new when I picked it up. I definitely trust them with my whites! One tan suit needed serious work (water stains - got caught in a rainstorm - from a leather belt all around the waist of the pants and a pink colored envelope stained the pants pocket), and Catalonia did a great job to really minimize the damage. Also the price is reasonable for the quality of the service. I will definitely return and highly recommend others to use Catalonia! read more

Make sure that you speak Spanish or else they will ruin your clothing. I asked the lady several times to make sure that they did an original hem and she nodded and assured me that they would do it; however, they did not and didn't even offer to reimburse me after I've been a customer for the last two years. after I asked them to reimburse me they offered 20%? Keep your change - I will take my money elsewhere. read more

Catalonia Cleaners, cares about my clothes. Unlike the big dry cleaning factories, when I walk in it feels like home. Comfortable, careful, no worries and like family. read more

Very friendly staff, treat you like family also the quality of the services. I go out of my way to take my dry cleaning to them.

Picking up my clothes was easy and fast. Dropping off and picking up was two different women working the register both were polite. Recommend, Will be brining my clothes back. read more

Talk about great customer service. Were able to assist me with very last minute alterations on a dress. Very well done!

Catalonia Cleaners is a great place for dry cleaning and alterations. I have done both and impressed with the promptness of my order and quality of work. Definitely recommend this dry cleaner. Parking is easy, quick service and quality work. read more

I am definitely a fan of Catalonia Cleaners. I am always really pleased with their work and how quickly my clothes are ready. They are also great when I need a zipper or button fixed on my favorite dress or blouse. The staff is friendly and the service feels personal. I've never lost a piece of clothing there which has happened at other places. You can trust them with any fabric or stains and know that your clothes are in great hands. When you combine these features plus its convenient location, you can see why Catalonia Cleaners is the best! read more

Been going here for years.. Incredibly reliable service, family atmosphere, free pick up, and they are fast !!

They are very responsible in their deliveries but the PRICINg is not transparent. They OVERcharge for unknown hidden things and even afterwards they are unable to clarify and explained the charges. read more

This is a five star rating cleaners. Because: clothes always ready on scheduled date, cleaned to perfection, paper monry left in pockets? always pressed in , you get it back! I feel like I'm visiting family when I drop off loads there.. The staff is so friendly, kind, ready to assist with carry outs to your car. Concerns addressed immediately by owner. No swishey-washie deals. up-front with afordable .prices. Gotta wait? Have a sit in a confontable chair, with a cup of coffee..Drink fast! the wait is less than minutes. remember "DON'T GO FAR, STAY WITH LAMAR'. read more

I have tried several dry cleaners in the Coral Gables and Coconut Grove area, but I would not recommend this one. Last time I went, I took two pairs of work pants and a white silk top. The white silk top which I paid $200 for came back with a new blue stain on the front that I am certain was not there before. Who knows if they will be able to fix that (they are currently working on it). I returned home to find that both pairs of the pants had been hot ironed, despite the tag clearly stating "cool iron only" and the material was burned and now has these obvious shiny marks where the iron hit the pants. Both pairs are ruined. So now I will have to take those back to see if they can fix them. To add insult to injury, I paid $24.99 for the pleasure of having them ruin three pieces of my clothing. All in all, if they cannot fix these three items they ruined, it will cost me roughly $400 to replace them (if they are even still in stores). So not only should you save your money from their high prices, but you should save your clothing from potentially being ruined. Go somewhere else. read more

Great job. Took in a ton of clothes and they came out like brand new. The staff was really, really cool and it didn't take them much time at all to find my clothes, which was nice. A very kind lady (I presume the manager) even helped me out by helping carry some of my stuff to my car. Think she was a bit perplexed because I should of driven something larger and she took the time to carefully put the clothes in the passenger seat (no back seats in this car) so that I'd get little to no wrinkles. It totally worked because as I put them into the closet, they looked immaculate. Looks like I've found my dry cleaners while in Coral Gables. read more

Meh, went based on reviews...wasn't worth the trip. Dropped off two handbags, went back the day after they were supposed to be ready and only one was. No apologies, told to return 3 days later. The real shock came with the bill, $60 for one and $80 for the other. Lesson learned, ask about prices before dropping anything off here! I'll definitely be looking for a cleaner closer to home...this just isn't worth the 20 mile round trip. read more