John should not be in a management position. When I questioned information he gave me that I believed was incorrect, he responded by calling me a "f***ing idiot." That kind of behavior is completely unprofessional and unacceptable from someone in a leadership role. If this is how he treats customers, I can only imagine how he treats his employees. Managers should lead with professionalism, respect, and accountability, and unfortunately, that was not my experience. read more

I used to love this place but their product line up has definitely changed. Also the front desk is always unprofessional - it really dims the light of the hardworking budtenders inside . I got a flat at this location (cause for as long as I can remember they haven't paved their gravel road leading to their entrance and also don't care to remove any big foreign objects- when I told the front desk they laughed and the guard said right in front of me "nah that's not true" - okay buddy. OC3, Costa Mesa or even Stanton location is much better and up to par. On top of that you don't have to worry about a shitty road ruining your car Management should have a word about customer service to the front desk read more

Catalyst Cannabis Dispensary Santa Ana - Gravel road - entrance has foreign objects from the construction that could damage your vehicle - Cannabis Dispensaries Near Me - Santa Ana, California

I've had pretty good experiences here until one of their own brand products didn't work AT ALL. I don't live nearby so I brought it back the next time I was in the area and they said after one week I couldn't get any type of help. Even though it was THEIR BRAND and it was purchased here and they saw the purchase in the system. I live more than an hour away but I won't be purchasing here anymore. They just scammed me out of my hard earned money. The product never worked. How is that my personal issue? No. I won't be back and you shouldn't either read more

Anna was cool and helped me find what I needed! She was really knowledgeable about edibles and helped me.

I went today to buy wYLD pomegranat gummies, no debit card machine available, I had no cash, I was asked to use their ATM to get cash and was charged a. Three dollar fee for the withdrawal. Bring cash if you go here. with a three dollar fee. I'm not happy. read more

Amazing ppl there they will help you all until you have hat you need and want So come on down check em out prices are great read more

Great dispensary, good prices!! Check in is super quick and easy! There were so many options I didn't know what to choose! Staff is kind, helpful, and knowledgeable!! I bought some pre-rolls that were suggested by my budtender, and they were spectacular!! read more

This is still one of the way better places but holy cow are they so slow. I'm not sure what the individuals name is that was working the walkins around 1:30 but the guy with the dark hair, talks a mile a minute and you can't understand what he's saying, and he is very friendly. Too friendly. When you have a packed store and construction going on with very limited parking, stop talking to the customers for 20 min! MOVE THE LINE! This is not the first, second or third time I've had to wait because chatty Cathy can't stop talking. The woman handling the online orders and walkins went through 5 or 6 people before he finished with one. As soon as it was my turn that male told me he was going to handle the online orders. I finally told him I've been waiting this whole time, I'm parked in a bad spot because of construction. He goes on to tell me only two people are working. You're right. So stop conversing with every customer for so long! That's the whole point! read more

The bud tender TAY gives really good service and he understand the smoking community, give this man a raise!

Employees are all high and smoked. Can't comprehend simple requests. They give you shit yo don't ask for and then don't even let you swap or return. What else do you expect from minimum wage fucks who don't get paid to think. read more

Actually thankful this is my local catalyst. Very friendly and helpful. True meaning of customer service. Manager is super understanding, went in for a return/exchange, no issue. read more

Wow! Such an incredible selection and knowledgeable staff. Seriously everything about this place is awesome. Their menu is huge and it's honestly the best value I've seen in Orange County. Most of all, my favorite thing about this place is their staff. So kind and welcoming! They really help you find what you're looking for, and ask you questions to match you with the right product with the budget that you have. Shout out to Desiree and Val for being so sweet and genuine during my visit there. They have ongoing daily specials which is GREAT and they typically host brand demo days there as an added bonus. Tuesdays my favorite day because all the top shelf flower is discounted! My new fave dispensary! Thank you so much Catalyst Santa Ana! read more

Catalyst Cannabis Dispensary Santa Ana - Top Shelf Tuesday's for that - Cannabis Dispensaries Near Me - Santa Ana, California

Don't come here. It's so much construction and you risk tire damage trying to get through to the lot. After placing an online order and risking my tires getting in, they have the doors locked and a sign on the window saying they can't take customers at this time... read more

Been coming here since I turned 18. Thank you to everyone who has helped me through life haha. Thank you Phil for the great selection you got me today. If you like great deals, come here, or to your local Catalyst dispensary. read more

Catalyst Cannabis Dispensary Santa Ana - the best - Cannabis Dispensaries Near Me - Santa Ana, California

Best dispensary in SA no doubt best prices awesome deals and great selection of top tier flower concentrates and edibles to choose from!! The service is phenomenal friendly and knowledgeable budtenders that are always happy to help and answer any questions. Been a patient since opening and I haven't been to any other dispo since unless it's another catalyst! I came in for the Blem deal and Cecilia was more than helpful recommended some great edibles and infused drink to pair well with the smoke! 10/10 recommend!! read more

Catalyst Cannabis Dispensary Santa Ana - Blem flower Decibel tray - Cannabis Dispensaries Near Me - Santa Ana, California

Always my Go-To......because they have great Customer Service, Senior Hook Ups, Sugarftee Gummies, Deals and just a great vibe! Thanks Catalyst! read more

I walked in on the fourth and asked my clerk you got any specials for the Fourth and just told me. No only 20% off and my brother walked out with a deal on jetty and paid only 180$ while I was told nothing and had to pay 280$. I will never come back to this location. you have one of the worst bud tenders trained for the season other than the person who helped my brother. Honestly if you wanna shop here just straight up ask the tender if they know what their talking about. Or they will over charge you and not even give you a chance to exchange them. 0/10. So done with this place had not come back in forever and this is what I get? Just go Herban Kulture. At least they try to give you the bang your buck. read more

Catalyst Cannabis Dispensary Santa Ana - If you don't want to be over charged speak up and ask for deals because clearly Cecilia R thinks 20% off is enough info. - Cannabis Dispensaries Near Me - Santa Ana, California

Terrible service, rude and unhelpful! Wasted an hour of my day and had to talk to three people just for them to go out of their way to be unhelpful! Go anywhere else read more

Went in today as a returning customer and showed my id and offered to show my recreational referral on my phone and they said i needed to send it to an email. I sent it to the email two times on mail and gmail and they claim to say that they don't have it on their end. I have been to several dispensaries since i've been 18 and not one time i have treated like this up until today and the lady and the guy with long curly hair were not even helpful at all. Will be going to other catalysts that have no problem with how i approach them. read more

You can see them off the 55 Freeway, best exit is Dyer or coming in off Pullman from Warner... So I've been following this new brand of infused pre-rolls on Instagram for some time called Sluggers. They're supposed to be a quality alternative to Jeeters which people claim are made of trim. I already love them so wanted to give Sluggers a try, and Catalyst is the first store in OC to carry them after their recent Emerald Cup Release. There were a couple brands showcasing their products on a Friday afternoon at 4:20pm when I popped in by no coincidence. Celebrating the wife's birthday tonight so didn't mind doing some extra shopping while I was here. After swiping my California DL, I was waved in the buzzer door and down a clean white hallway with black and blue CATALYST decals on the paint. I walked up to a friendly looking ninja girl named Vanessa who was my budtender for the evening. She showed me the handful of flavors of Sluggers, and I decided on the Runtz that were a hybrid blend. Next time I'm going for the ROSE. I also wanted to grab a vape while I was here and I've really been enjoying the potency of the hits of my friends Plug N Play, almost dab worthy hit from a pen. Catalyst had them on a deal since the 18th, buy one cart, receive a 2nd cart for a buck! Great deal so I opted for a 20 dollar metallic green battery too. I was really impressed with how they isolated the carts and vapes on the right side of the shop. After roaming around a bit more, I was stoked at the plethora of drinks and elixirs they offer at Catalyst. Many full glass front fridges packed to the brim with cold delights. Overall my first stop into Catalyst in over 6 months was a very good one and if I enjoy these Sluggers as much as I expect, I'll be back soon for more. Thanks Vanessa and team for a great experience. read more

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Came by here really quick after work to get some needed herbal supplies. Been driving past it for a while, but never got a chance to go inside... Glad I finally did. This place is awesome!... Very friendly service, a lot to choose from. Herb to edible to needed accessories. There is a lot to choose from, and everybody knows their stuff. The prices are very good for the quality of product and quantity of it you received. read more

I love coming here a lot, but of all the days I love coming on Sundays. The value the selection and the service is off the chain. They have so many selections and tend to have good deals on concentrates. And I also got to say this is the cleanest dispensary I've ever been to. as soon as I walked in, I bumped into Kryslin. She looked like Cinderella cleaning up the front lobby. All that hard work paid off because at the end it ended up smelling like Fabuloso. This is my favorite cannabis dispensary. I will never stop coming. read more

Catalyst Cannabis Dispensary Santa Ana - Follow them on Instagram. - Cannabis Dispensaries Near Me - Santa Ana, California

This place discriminates against handicaps asking me if i have proof like they have the authority to ask that upon me asking for a real officer they decide to retaliate, Ive been coming to this spot for some time now and refused me entrance due to my id being cracked when they didnt have an issue two days prior, they decide when they wanna be compliant and when they dont, they also felt the need to crack my id just a little bit more to make sure it was really cracked and not them just being to high... the secretary ignored my hello on the account of her and her coworkers gossip was more important then saying hello back HORRIBLE CUSTOMER SERVICE! read more

I usually have a good experience here, but today was the first time i went on a weekend so maybe new staff? It started bad when i asked My budtender Blanca M what stiiizy cartridge options were available in sativa and hybrid. She proceeded to walk over to the shelf and read them out loud fast (there were about 5 in each) rather than bring them over so i could see. I am an army veteran and have difficulty hearing especially in crowded spaces with background noise. So i let her know "hey i couldnt hear the first group you said" to which she rolled her eyes. Then she only reread 1. And I repeated "no i couldn't hear any of the first group" She then reread them and i made my choices. Then when i got to the register i let her know this was my 3rd visit so I qualify for the repeat customer discount. She asked "do you have your card?" I said no because i lost it but when i came for my last visit i told my budtender and she spoke with a manager and it wasnt an issue because they looked it up in the cpu. Annoyed again she went to the back to check and then returned and said "sorry we have a new system/rule so we cant do anything without the card" I told her I specifically asked about this during my last visit and the manager said not to worry because it can looked up in the cpu. Irregardless I purchased my products and left leaving no tip which i hate doing. I tipped here regularly 30% but i just didnt feel this encounter deserved that. Maybe coming on Wednesday like i have before is better. Pretty disappointed read more

Do not waste your time. Inventory is old. They sell strains that are dried out. Rude and unprofessional staff. 0 stars

the best clinic they have great deals too! super friendly customer service as well will definitely continue coming here

If I'm in OC and I need to grab anything I always come here. ADRIAN IS THE BEST and always helps me out, usually because I wait for him lol. Their prices are pretty good and there's always something new when I go in. I got a Plug & Play last time I was there because that's what Adrian suggested.. it was but unfortunately I lost it the very next day. Typical me. Anyways I'm always happy when I leave. Thanks guys :) read more

Honestly, I haven't been to a cannabis dispensary where the receptionist wasn't nice, or the budtenders weren't super helpful. But there's something about Catalyst that stood out to me, in which I felt compelled to review. Location has some tight parking, with minimal around the back, I'd probably take a spot before you see the black building at the end, so you can easily exit should there be a traffic jam, or you drive a larger/longer vehicle. First off, check in was a breeze. First time customers get a discount card for 20% (and more if you return, so DON'T LOSE THIS CARD!). You'll miss the door to the right if you walk too far, (oops!) as they did a great job with the décor/hiding the entrance. Variety was decent... I've seen others with more selection, but this had a good amount of mids and highs in all 3 forms. Prices were on par if not cheaper than other spots, and they have good deals (like other spots). Ambiance was clean, minimal, modern, and sleek. Holly was dope. She really knew what to recommend, answered all my questions, and I was in and out within 15 minutes. Although I am looking forward to being able to smell the flower (wear a mask, get vaccinated!). All in all, will definitely return, and you guys should give it a shot if you're looking to pick up for your cannabis needs. read more

This goes out to happy helping staff and an incredible business owner who cares for the people and it shows! Thank you for providing the most fire cannabis on the market at the most affordable price possible on top of endless deals with proceeds going to a good cause! A serious thank you to showing love to the Asian community, helping out Texas, supporting women within the cannabis community and so much more. I will forever be a catalyst customer because of that. If you're looking for some great shit: fresh baked, fig farms, blem, royal key, of course connected just to name a few. read more

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Great deals everyday of the week I'm always in and out even on busy days they are always on top of helping the customers and they all work together to take care of each person efficiently and with a smile! 2nd time there will definitely make it my permanent place to go!!! Thank you!!! read more

Its been a little while since I wrote a review for my favorite shop in Orange County. Best selection, best prices, most potent brands and frequently throwing out spontaneous deals that are always amazing. The BTs enjoy their job as you can see from every interaction, they are knowledgeable and always helpful. Other shops will let you miss deals and being MMIC always screw up my pricing. Catalyst is the ONLY spot I never have those problems. That is HUGE for me and can be very significant to the budget on shopping day. Easy to get to right off the freeway, lots of parking, nice clean shop that is welcoming and friendly. Even the guard is always nice, other places not always. Did I mention UNION DISCOUNT? Yeah!! All the "legal" shops in Santa Ana are union, to my knowledge only 2 give a union discount and the other one is over priced. PLUS they do union events and partner up with the Labor Federation!! /HATS OFF!! You also just silently earn points that knock real dollars off the bill. Always a bonus to get a price break our of the blue. If you have not checked them out you are seriously missing out. I have checked out most of the local shops, Ill only go back to a small handful and this is my number one go to spot on shopping day. read more

I love Catalyst! Knowledgeable staff! Great selection and prices. I found them after using a nearby competitor and stayed! read more

Sophia helped me and Service is awesome all tenders have been so very nice and helpful I don't shop anywhere else for my vape, gummies and concentrates read more

Richard & Alex are the best!!! Always very nice and helpful with great recommendations Also catalyst has the best prices and selection read more

Great service and selection. Top shelf Tuesdays is my greatest vice in life. John was great the last time I was in and explained the different indica cold fire carts and his recs. read more

I've been twice and both times the sales people are so helpful and knowledgeable with their products that I was able to narrow down what I was looking for and wanted. It's a bit pricey but the first time there you get a percentage off your total order. And the second time I brought a friend who has never been and we both got a discount off our total orders. The place is clean and well laid out. Sooo...Go check them out. read more

Just a nice experience .. very well priced !! First time customer 20% discount and their prices are lower than very local vendors

WOAH! Best customer service I've ever experienced to date. There is a plethora of rad daily deals that make this shop very affordable. They have a huge selection of top brands and carry nearly everything you could need from flower, to resin, to edibles, and more. The Mari Juana Cannabis infused sodas ARE THE FUCKING SHIT LIKE OMYGODDDDDDD TO DIE FOR. Staff are so friendly and approachable. Ask for Justice next time you go in!! Hands down one of the most knowledgeable and patient people in the business. Gave us specific recommendations based on what feelings we were hoping to create and we could not be happier. Honestly, Justice was spot on about the products and I'll definitely be going back for more reccs to try! Big shops can often feel overwhelming, especially when you don't know exactly what product(s) you're looking for. HAVE NO FEAR! Catalyst - Santa Ana is here lol read more

Catalyst Cannabis Dispensary Santa Ana - Mari Juana Cannabis Infused Pineapple soft drink -- recommend this (Piña) and Tamarindo :)) - Cannabis Dispensaries Near Me - Santa Ana, California

This place is okay...i know a lot of people love this place but i personally have been to better places. The prices are kinda high, and it lacks product. I go every once in a blue moon. Staff is whatever, nothing amazing. read more

I have went to catalyst for years and have never had a bad experience. Staff is always super helpful and takes the time to make sure you get what your looking for. Cesar is super helpful! read more