Worst meal called soulfood I've ever eaten! Collard greens were so salty we couldn't eat them. Never went to a restaurant with Kool Aid on the menu! Place was seedy looking, no signage saying Catfish Cafe. Service slow, unconcerned and unprofessional. Dessert was served on a plate with a plastic fork! ( who does this?) This was not even worth the $17. Groupon. A disservice to soulfood restaurants! read more

Went there this past Sunday food was great ordered the Smothered Chicken taste like home cooking every single bite. Affordable and relaxing environment . A wonderful gem in southeast Queens. read more

I only gave them 1 star because they wouldn't let me leave them none. Th fish was the only thing that was edible. The smothered chicken was dry and salty, the potato salad looked like soup and tasted horrible, the greens and string beans had way too much vinegar in it. Mac and cheese disappointing. read more

Save your soul do not eat at this restaurant.. food is disgusting.. wouldn't give it to my dog

Boy has this place gone down hill!! I used to love the food there. But the past few times I've noticed a decline. This past weekend I had mac n cheese, fried catfish and candies yams. The yams were ok, the catfish had that "ammonia" like taste to it. But the mac and cheese has gone completely down hill. Number one it was extremely salty!! Plus the elbow noodles were over cooked and mushy. The mac n cheese has no flavor except saltiness! Will not be going back! read more

OMG this place is soooooooo delish. I have only gotten the jerk turkey burger because I am addicted. It is so good. Bomb Collards and the MacnCheese is on point. Best cornbread I have ever had. And the prices are amazing. Friendly service on the phone (I only order delivery) but I will be attending the fight party next weekend so I will be trying something different then! Highly recommend. Hurry before they blow up. read more

Horrible customer service. Did not get to sample the food. I brought the "$20 Groupon for carryout only". I went to Catfish Café on a Friday. I presented by Groupon and was immediately told in order to use my Groupon I will have to buy $30 dollars worth of food. She showed me a sign on the counter. I told the lady Groupon deal does not have such a rule printed on it. She said it does not matter what the Groupon deal said this is what her management want. I told her I will call and complain to Groupon and will also give this restaurant a bad review. She said she does not care what I do. read more

All I can is Disgusting!! Its the worst .. We ordered fried whiting meals Mac and cheese w/ collard greens the greens were under season with a horrible taste of vinegar.. The Mac and cheese was let's just say we didn't eat it.. Now for the over cooked fish.. TERRIBLE SAVE YOUR MONEY!! read more

My fish was soggy and I ordered fries and they sent macaroni. The only thing I enjoyed was the lemonade

Food is good. The lady that picks up the phone when you order usually has an attitude but other then that no other big complaints. Could put another piece of fish in the catfish combo. read more

I was sooooo, disappointed with this place I ordered take out. picked it up got home my husband started to eat the Fried Chicken was so BADLY DRIED out no tastes, I ordered Pork Chops OMG, they were so TOUGH a streak knife had a hard time cutting it, the side dishes were Collard Greens they had no taste, the Bake Mac and Cheese, was scrapped from the bottom of the pan. so I called them and report the BAD FOOD, the women told me they were putting it in a book for 2 FREE DINNERS, I spent a lot of money on that dinner and ended up having to cook something else for my husband and I. I waited a month to reorder my 2 FREE DINNER, and I told them when I ordered they were FREE, when I got there they wanted me to pay for ONE DINNER FULL PRICE AND 20% OFF THE SECOND DINNER I, told the women they were to be FREE she just repeated herself so I told her to KEEP THE FOOD. I already paid for the BAD FOOD now you want me to pay again. First you pay good money for there food and because you take it home they give you CRAP, from the bottom of there pots. I'll never go back . read more

This is by far the most out of custom, unprofessional place I've seen. When it comes to delivery and service they are by far the worse. The girls that work there have no type of moral or education, they hung up on us several times and did not want to pass the manager. They do not stick by what they advertise. If you try to order online they will tell you that its not the price, then why advertise a different price online and then give a higher one on the phone. I will never try to order from here again and i think you shouldn't either unless you want to lose your appetite. read more

Great fried chicken, crunchy flavorful and juicy. Offers great food at a very reasonable price. Did take out so I can't comment on the service. read more

If I could give them 0 stars it would be too many! Very unprofessional! First off, I call for delivery and the woman on the other line answers "Hello, restaurant how can I help you?" I'm thinking...ok what restaurant...did I call the right place? Ok whatever. Then she asks me to hold so I say okay and she puts me on hold...FOR 5 MINUTES!! She then clicks back over to my line and says "I'm sorry, can you hold for a few more minutes?" Stupidly I say yes and she clicks back for another 3-4 minutes. Then she finally clicks back to me and says hello to which I respond the same "Hello" and then she hangs up!! So I call back because I REALLY wanted to order the chicken and waffles! Lol When I call back, the same woman answers the phone and I said "hi, I was just on the phone with you and you asked me to hold but when u clicked back and said hello, you hung up. (In my nicest voice ever) Do you know this woman responded with "I didn't say hello to anyone, anyway what do you want?" I couldn't even respond to the ignorance and unprofessionalism so instead of even continuing the concert, i just hung up the phone... I'd rather eat ANYTHING ELSE than to call this place back, let alone eat here! read more

I'll get to the food later, however, the service sucks! I have no idea where the waitresses come from but everytime I go there, it's someone different. They are the stereotypical waitresses, all with attitudes, and totally unprofessional. I ate there about 10 times and only experienced one with qualities of a real waitress. I won't even embarrass the place anymore by telling my personal experience with them. I always bring my own drinks there because there is no coffee or soda, or other drinks except cool-aid (yes, COOL-AID), ice tea, and water. Cool-aid, as expected too sweet and ice tea taste old. Its so sad when a restaurant has A+ food and you still can't give it 5 stars. Although the place has a lot to be desired, the food here is friggin awesome! seasoned well, good portions, and extremely tasty. I had a shrimp and fish combo, mac cheese and greens. Dee-lish! My aunt had the turkey wings and potato salad and said it was really good too. The prices are very fair as well. Management does seem to be attentive so hopefully they'll see these reviews and make some changes. Get off of some cash and hire a real waitress, not some ghetto chick from "round da way". read more

Everything I eat was absolutely too salty or sweet. I am a salt freak who adds salt to almost everything I eat, but the greens and mac & cheese had no flavor other than salt. The candied yams where too sweet to have any flavor as well. Maybe I caught them on a bad day, but this was ridiculously excessive. read more

I decided to visit this restaurant because of the Groupon offered for take-out food. The deal was $15 for $20 food. First of all I was confused when I arrived because the awning "Soul Food" not Catfish Cafe. I had to check the address to make sure I was at the right place. It is a hole in the wall restaurant but I did not mind because I was getting take out. Three people was in the lobby and all three of us had Groupons. The lady taking the orders told us we had to order at least $30 worth of food since we were using Groupons. One contested the new rule because it was not a stipulation on the Groupon. The lady said she was only doing what her manager told her to do. She was courteous but clueless! I only wanted two entrees that totaled $24 but I had to end up ordering a 3rd entree, to my dismay. She then told me my credit card did not work and asked do I want to use a debit card. I checked my credit card online and I had $120 available. Obviously they did not want to be charged credit card fees. After waiting a long 20 minutes my food arrived. Honestly the food was delicious but my husband only had one catfish piece while I ordered a whiting entree and had 4 pieces. His meal cost $2 more than mine! All in all, I will NOT go back due to poor, slow service and small food portions for the price considering the neighborhood. Next time I will go to Rockaway Fish house which is always quick with big portions and cheaper! read more

In their defense I arrived pretty late (around 10:15 PM) on a whim. I have previously had their food via delivery and thought it was ok but when I stopped in to the physical location to make an order I was ....less than impressed. There were a bunch of men just hanging out both inside and directly in front of the restaurant. I was a bit nervous being a lone woman and seeing so many ppl just loitering all over the place and it seemed to be the norm. With a brave NY heart I decided to just go on in. The person taking orders cared zero about CUSTOMER SERVICE. She didn't smile or seem to care that I was there at all. After making my order, I started really taking stock of the place and let me tell you, IT IS A DUMP!... Advice: Don't take your date there EVER!...your welcome. Waited forever in this sketchy location with men hanging out inside the establishment and after all of that, the chicken had no flavor and the fries were soggy and cold. The mac was ok but I would pass on going back. Not worth risking life and limb in a location that is in serious need of an overhaul for flavorless chicken and soggy unsalted fries. read more

Nasty. Potatoes not stiff it's watery. Mac not all that. Chicken crispy though 12 for a meal I don't even like like that. Won't be returning back read more

The food is really good but they are very cheap with the amount they give you .. for a $14 entree (I had blacked catfish, potato salad, and collars greens) I feel like the container should be filled read more

Groupon alert: Catfish Cafe limits what entrees you can order from the menu when using the Groupon. Don't bother going there for seafood platter or any entrees that includes shrimp!! I purchased the Groupon for $34 that included 4 entrees and 2 desserts... There were no restrictions or limitations listed on the Groupon!! But apparently Catfish Cafe makes up their own rules which is both misleading and fraudulent. You don't find out until you get there that only a few entrees are available when using Groupon. Of course, there were no managers on site to address my concerns... Just a timid waitress that stated she was following the restaurant policies. I did not appreciate coming out for dinner with my family under false pretenses... That's a bad way to do business!! I greatly appreciate Groupon's refund policy... Catfish Cafe won't get a dime of my money! read more

Brought off groupon the 4 dinners and 2 desserts. I thought it would be a actual restaurant, this more like a take out place with seats. The waiters aren't actually real waiters due to the fact this isn't even a real restaurant. I had to keep getting up and go to the front to tell them what I wanted. Usually waiters come and check on you but here not one time. As our food came my sister found a ant crawling in her plate. At that moment I just wanted to leave but everything was paid for and out food was all here. I got fried chicken collard greens and yams the sides were reallly good but the chicken was dry. Everyone else food was pretty good. Not a place that i'll come back to. read more

Never really got seriously into Catfish, but this place has converted me. The catfish was AMAZING. as was the mac and cheese, yams and collard greens. The girl on the phone wasn't very articulate and wasn't elaborative on any of the questions asked, but did rightful recommend the catfish. The portions were pretty decent as well, as I will be eating the remainder tomorrow. With not many soul food places in Queens, I am relieved to find one of quality relatively close to me ;-). read more

I gave them 3 stars solely based on the fact I've had decent meals from them in the past.. As of lately I've received nasty plate after another with an expensive price tag attached. The wait time is always ridiculous and the customer service is non existent. I'm not sure if they switch head cooks often because one day my meal will be fine & the next it's a disaster. If you prefer a guaranteed good meal, don't play the game of chance by ordering here. read more

This is the third time I have eaten here and each time their food has gotten worse. I have purchased the smothered chicken twice, the last time it tasted like it was fried 2 weeks prior although freshly smothered. The chicken was hard, tough and tasteless. The Catfish was okay after dumping a mound of salt on top of it. The whiting fish was tasteless and over-breaded. Grits and string beans were just okay. Funny they have about 5-6 storefronts operating from the one location. Catfish Cafe, Philly Mob Burger, Seafood Delight, and Muscle man subs I wouldn't eat at any of them again. I should have known that a business that states they have Halal food and also cooks pork chops and pork ribs is not a business to do business with. read more

Don't order online just go pickup. Food was good. The bbq rib plate and seafood platter was enjoyable. The mac and yams are great. Sweet tea is diabetes in a glass and thats a compliment. Red velvet cake is store bought but the banana pudding is good. read more

This a good place to take food out not to sit and enjoy the meal. There was only one waitress and she was doing everything clean taking phone orders and running a taxi service at the same time. Food was good, the inside is very old and dated. It became a hangout spot for the workers that was there I saw why me and my husband were the only people there on a Saturday night. I wouldn't suggest sitting and eating inside. read more

Customer service is great she was friendly and very helpful with me while i tried to order using my groupon although it would've saved us both time had they put on groupon.com that there was a 30 min when order it was a long wait for the food in my opinion it wasn't really worth the wait i would rate less if not for the waitress. read more

As a small black owned business getting up on their feet the food is great and the prices are decent. The portions are well rounded but customer service ? AWFUL ! Ordered my meal at 5pm it is now 7:55pm ( eastern time ) and it is still not here. They called me numerous times confirming my order . .. the WRONG order and hung up on me as i tried to gain some understanding. DO NOT EVER ORDER ONLINE ! Going in-store the wait is long but only because the food is made fresh , so thats one great thing. Oh . .. and they call themselves " Restaurant " despite sending out flyers and poster cards that say " Catfish Cafe " read more

I ordered for me and the Wife via Grub Hub as I had passed by the place one day recently and was determined to see if the food was good. I was not disappointed. I ordered 2 Fried Whiting Entree's, with Mac & Cheese, Collard Greens. The Whiting was perfectly cooked, flavorful. The Mac & Cheese was delicious, and the Collard Greens tasted like Grandma's, and they were definitely scratch made, not Greens from a can. Several people mentioned delivery issues, but I didn't have that experience. I ordered around 12:40pm, was told my order would arrive between 1:25 and 1:30pm, delivery man arrived 1:24pm , and the food was hot. Will definitely be returning to tryy some other dishes as well. Lastyly but very important the amount of food received was very generous. read more

This place is not worth it. The portions are too small for the money that they charge. it is sometimes salty and a other times it is tasteless... Not worth it at all read more

horrible service ... ordered two catfish and fries they tried to charge me 8 dollars for a tiny container with half a piece of catfish and a few fries i told them that price was absurd and they lowered it to five. they must have new management the food use to be good with reasonable portions read more