Friendly attentive staff and far above average medical care. I have seen multiple dentists and…read moredental assistants at this office and have not had a bad experience once. The office staff are equally as kind and professional and are great at dealing with my hectic schedule. As an adult with a silly lingering fear of the dentist, I wouldn't go to any other office. They also get new technology in their office all the time which seems to be constantly improving their process and my experience.

Having been a seasoned dental patient and due to living in various locations, I have seen several…read moredentists over the years, and I can tell you the Shelhouse team is superlative in so many ways. Dr Greg is the best anesthetist ( number) I have ever met, his gentle touch and affirming commentary go a long way in making you comfortable. From the delightful front office personnel to the highly skilled clinical staff, there is no better place to receive dental care. I strongly recommend DDC. Pete S.

If you saw their prices online and booked an appointment, read this before you go. Do not be fooled…read moreby the $499 per arch basic denture pricing. Do not be fooled by the payment plans. If you think you can walk into this business and actually pay those advertised prices, they have already fooled you. This is a large, multi-million dollar corporation, and their business practices reflect that. I went in. I paid the $29 new patient promo fee. I made it explicitly clear that I wanted one thing: a top partial or a full top denture. That's it. No cleaning. No filling. No root canal. Nothing else. Just a top denture. They knew this. They agreed to it. So imagine my surprise when I was taken back to the office manager's desk to go over costs. That alone was a red flag. Have you ever bought a car? Do you remember being led back to the finance office while a salesperson sat across from you at a desk covered in paperwork? That is exactly what this felt like. For a denture. The woman across from me was pleasant enough. I'll give her that. I was genuinely impressed by her ability to keep a straight face when she told me, out loud, that I'd only owe $19,000. That is not a typo. Nineteen thousand dollars. For a $499 per arch denture. I audibly gasped. Then I calmly rolled my chair back, thanked her, and told her to have a nice day. She stopped me. "We could take something off here. This includes the root canal." What root canal? I never requested one. I never agreed to one. It was never discussed. She removed it. The new total: $13,000. I have the itemized printout and will show it to anyone who asks. So not only is $13,000 absurd, but they were apparently charging $6,000 for a root canal I didn't ask for, didn't need, and never consented to. It also listed 29 separate office visits. Twenty-nine. For a single top denture. I went through the itemized list line by line. I can say with confidence this is not a treatment plan tailored to me or my care. It reads like a template they run on everyone and hope no one questions. I'm questioning it. Ninety percent of what was on that list was never discussed with the dentist, never agreed to, and not applicable to my situation. And I was never given a choice of denture tier. They supposedly offer Basic, Classic, Standard, and Premium options. I wanted Basic. What appeared on my itemized list, without my knowledge or input, was Standard at $1,920. No one asked me. I was not in the room when that decision was apparently made. I will not be doing business with this company. If you choose to go, bring someone with you to the finance discussion. You will need to be assertive. This is a high-pressure sales environment operating behind the appearance of a dental office. And to Aspen Dental directly: do not respond to this with your copy-paste damage control comment. There is nothing to investigate and no customer service team to escalate this to. The only fix is changing your predatory corporate billing practices. That's it. That's the whole fix.

I went in for what I believed was a chipped tooth. I left being told I needed a full treatment plan…read moreinvolving extraction of three wisdom teeth, anesthesia, time off work for recovery, and I was required to pay $1,338 up front before any procedure was done. The treatment was presented as urgent and necessary, and the experience felt rushed and high pressure rather than cautious or exploratory. Something didn't sit right, so I sought a second opinion. That second opinion completely contradicted what I was told by Aspen. I was informed I do NOT need three wisdom teeth extracted at all. The only issue identified was a minor filling on a single tooth. The difference is not minor, it's thousands of dollars, major surgery vs. a routine filling, and significant time off work that would have been completely unnecessary! It is extremely concerning to go in for a suspected chipped tooth and leave being told I need major oral surgery, only to find out later that none of it was actually needed. Further, I have only received a partial refund for the surgery I was required to pay for up front!! I strongly recommend anyone receiving a major treatment plan or ANY care by this business to get a second opinion before agreeing to anything or providing payment. It's a scam!!

I had a pair of my wisdom teeth extracted here through Dr. Jaehee Hong and it was a relatively easy…read moreprocess. I unfortunately do not have dental insurance so I had to pay for my surgery out of pocket, but when I paid with check, I received a discount (10%, I believe). Dr. Hong and his team were very professional and flexible, as I elected for the nitrous oxide somewhat last minute. Glad I can live the rest of my life no longer worrying about impacted teeth.

Thoroughly professional: starting with the doctors themselves and extending to to the entire staff…read more Dr. Miremadi took the time at an initial exam to explain what needed to be done so that I had a complete understanding. The procedure was executed flawlessly and the results couldn't have been better. I highly recommend this practice!

I had a root canal done prior on a back tooth of my bridge (not done by Dr.Shufflebarger), it…read moredidn't work, so I had to have my bridge cut off (#s14&15) teeth removed along with my wisdom tooth. He had to do a bone graft also prepping me for 2 implants. The staff and Dr Shufflebarger are very considerate, professional and are very friendly...also painless. I would definitely recommend them. Thank you!

This guy is rude and obnoxious. Told me as I was ready to get an implant that they'd made a…read moremistake on the insurance pre-approval and it was going to cost me $600 more. I was upset, he was rude, and I got an implant that has hurt since. It'll have to be fixed eventually. He was really rude to his staff too. Wish I'd never have trusted this jerk.

Dr Robert Mazzola of Miamisburg Ohio has been our dentist for years. Today I had an appointment and…read moreit turned out my wisdom tooth bit the dust. I know today why we keep returning to the doctor. I trust him.

I've been going to this dentist since I was a kid, so I have no experience outside of this dental…read moreoffice. Because of this, I'll keep this at 4 stars rather than 5, because it's tough to tell if they're the best when there is no comparison. Here's what I can tell you, the service from entering to exiting is great. The secretaries, hygienists, and Dr. Mazzola are all very nice and extremely knowledgeable of their trade. I'm fortunate to have never had any issues with my teeth except for one filling at a young age, however, I have heard Dr. Mazzola describe to other patients about procedures they will have done, and from what I've heard (wow, I think that is eaves dropping hardcore, sorry) his knowledge and understanding of all I've heard is phenomenal. Everything is explained in CLEAR terminology and the patients are informed of what will be done to the highest extent. I try to be empathetic and feel if I were in a position to have something done, he's the type of guy I'd like to handle it. If you attend this dentistry, make sure you make an appointment early. I try and determine when I'll be home from school and make an appointment around that time. This time home I had to cancel and the earliest appointment available for a routine cleaning was 2 months later. Thankfully, I was able to find someone that canceled. I don't see this as a negative. It means people are going to this dentist for a reason. I Recommend Dr. Mazzola and his team to the highest caliber!!!

The Care you will receive from Dr. Paula and her team is exceptional! They are caring and very…read moreprofessional Whether you need a routine cleaning or other service, she is the best!

I had a growth in my mouth (oral cancer?). Dr Brad Vosler referred me to various physicians, After…read morewasting lots of time, i discovered that the growth was due to a DENTAL problem, and the solution would be DENTAL. I consider a dentist to be incompetent if he cannot see a dental problem in front of his eyes. I took my business to another dentist, and urge you to do the same.

Staff was very friendly and helpful. Dr Starkey has a wonderful bedside manner that made me…read morecomfortable. She is also very knowledgeable. I have been in the dentist chair since second grade with a lot of dental work done and was about to give up on Dayton dentists. She seems well equip to take care of me.

I haven't been to the dentist for some time and was a bit apprehensive about it. The one thing I…read morehad to have was a holistic approach. Dr. Starkey was wonderful, as was Sydney. I now have a plan and look forward to proceeding. It was a wonderful experience.

We still go to Smiles at the exchange. We like the whole staff. Both dentists are very nice and…read moreprofessional. Would highly recommend them if your looking for new dentist.

Dr. Botti quickly returned my call on Thanksgiving for my crown that had come off. She met me the…read morenext morning, on her day off, and re-attached it. I've been going to that practice since I was 5 and will remain a customer for life. Chris