I had a bridge come loose and fall out. I went to the dentist that only has cleaned my teeth and a…read morecouple fillings. He said my bridge was cracked and could not be cemented back on. His treatment plan was $6,000 out of pocket. I called Westnedge Family Dentistry for a second opinion. They got me in the next morning. I was extremely impressed with the staff. I saw Dr. Mason. He assessed the bridge and my mouth and cemented it back in (no crack). I was so happy and was there approx. 1/2 hour, and, there was no charge because my insurance covered it. Dr. Mason and staff are wonderful. I'm so glad I made that phone call that saved me $6,000 and gave me a new dental practice. I highly recommend.

Over and above kind plus excellent dental work. I highly recommend them. I have seen people with…read morebeautiful teeth and asked them where they got them and they said From Westnedge family dentistry prices are really reasonable too.

Dr Crandell and the whole team are friendly, kind and fun to be around. I find the treatment to be…read morepleasurable, helpful, and effective. I also take my children here and they are so wonderful with them to the point that my kids continue to ask when they can come back.

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

I love my hygienist! I recommend if needing a caring person! I have gone for years & never an…read moreissue. I look forward to seeing her

I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

I visited this office for the first time due to an area of discomfort. Unfortunately, my experience…read morewith Dr. Ryan Halbower was not positive. I found his approach to be quite rough, and his comments about my existing dental work came across as very critical and judgmental, which made me feel uncomfortable during the visit. At the end of the appointment, I was referred out without much explanation, which added to my frustration. Overall, I did not feel at ease or well cared for, and I would not choose to return.

My son has extreme fear of the dentist so has neglected his teeth and are now in extensive repair…read more Dr Ryan and staff were very rude, condescending and beyond unprofessional. Dr Ryan asked my son what was going on, asked what he should do and told my son that the only option was to pull all his teeth out. My son felt worse than when he went in. We were never given a copy of the treatment plan nor an itemized sheet of the charges for the visit. Staff and dentist were very rude and will never go back nor recommend Aspen Dental again. We received better care, compassion and a detailed treatment plan at Family Health Center!!

What a fantastic dental office. The staff is way above average, and I like that they understand…read moretechnology. Thanks for letting me STOP the text reminders!

Rude, VERY RUDE. 1st call "may I ask who I'm speaking with?". Receptionist is defensive. 1st…read moreclue... bad, slow service. Says "don't take insurance" uhhh, yes they do. Wife pays bill. Response "they 'should' reimburse you". I call back (hsb) give my dental insurance details. Again "well (maybe?) they (delta insurance) should reimburse you". I'm swamped with work while calling. I call back later, they say a "word salad" Response if my son's future appointment will be covered. "UH, yes, ah we take insurance, uh, they should reimburse" etc. So I ask what will be the bill. They can give exact amount of what you are billed but, BUT EXPLAIN "you should get reimbursed from insurance company "delta". If you continue to question... you get the same information repeated, OVER AND OVER!!! Then you will be called "rude" because you want to know what's covered, what you have to pay. They don't care. They get sarcastic, condescending, stuff like "you want to speak to Michelle?" "You want me to call delta insurance?" of which they do neither. Then "we won't see you, blah, blah blah. They laugh at you and do NOTHING of what's been asked. Nor do they check with "delta" nor get anyone else to help. They enjoy useless word salad responses that don't help and endless "you're rude!" When they don't help. My suggestion? DON'T GO THERE!!! Save yourself useless FRUSTRATION! If you go there... merely ask "what's this going to cost?". They assume you PAY ALL UP FRONT and "insurance should reimburse". Tell them "YOU WAIT FOR REIMBURSEMENT!". or just go elsewhere for better service.

As always, received great service and care. Had a procedure scheduled the day after my first…read morescheduled appointment. They were able to merge the two appointments into a one-time visit. Since it's 70 degrees and sunny (in late February!) was able to spend more time outdoors in the sun. A big deal since it's supposed to snow tomorrow!!

Ok so I have been coming to this dentist for years and love it. They are clean, courteous, always…read moreup on the latest technology. However I always come on Thursday. Today I had to make a special stop on Monday for a make up appointment. On Mon, We'd, and Friday you can have the most incredible snuggly pug named Clark sit on your lap during your appointment and offer comfort. In fact I don't even need them to be a dentist anymore. If I could sit in the chair, listen to an playlist, sucking gas and petting this puppers it might be as close to heaven as you can find in this bleak and fading world. This dentist is a freaking revolutionary. The game is changed.

Our kids love going to the dentist! That should tell you enough…read more From the adults, Dr Shockley is a great dentist with a fun sense of humor. Hygienist Michelle & Janelle are fantastic. Receptionist Ginger is a sweetheart. The offices overlook a creek & have bird feeders out, which is calming. Glad we switched from WW, who was recommending unnecessary procedures $$$.

I realized it's been a while since I have updated my review of my favorite dentist on the planet,…read moreand figured it's about time I did so. The staff here really feels like a family. Dr Shockley is always telling jokes, and all the hygienists, receptionists, and dental technicians are so incredibly friendly and welcoming. They always ask about your kids or your dogs and remember what's going on with your life. They also keep meticulous notes about what's going on with your health and your hygiene. I have overactive nerves and an immunity to Novocaine, and they really baby me here. I used to get nitrous just for getting my teeth cleaned, but they do such a fabulous job here that my anxiety around dentistry has really diminished over the years and I no longer need it. I do still have them numb my gums before my cleaning and use the ultrasonic tool to help avoid uncomfortable poking around with the metal scratcher. The view here is is as incredible as the work they do -- All of the rooms overlook a creek and have busy bird feeders right outside the window. And within the last few years, the menagerie grew to include a super sweet and softy hypoallergenic doggo, Quincy. Not only does Quincy provide some delightful pet therapy, I am encouraged to bring my super snuggly chihuahua for emotional support at my appointments. He always gets tons of snuggles from the staff. I really went through the ringer with the dental difficulties as a youth, and I'm so grateful to have finally found a painless practice that really puts its patients first. They've done a great job with covid protocols here, and I was thrilled to hear that all the staff were able to get vaccines as soon as they became available. I definitely feel super safe here.

After being warmly welcomed by Laura at the front desk, I had my first appointment with hygienist…read morePam and Dr. Jennifer Sarantos yesterday. I was a bit nervous since I hadn't seen a dentist in 2 years but everyone was kind, compassionate, and kept me informed throughout the visit. Pam was thorough but gentle and frequently checked in with me to make sure I was doing ok. They don't rush. They get to know you. They truly care about the health of your mouth and teeth (as well as your comfort). They also listen to you and take your opinions/experiences into consideration. For example, after switching from an expensive, hard nighttime mouth guard (that I found very uncomfortable) to an OTC soft one several years ago, I had two past dentists tell me that the soft ones are virtually useless. Dr. Sarantos told me to keep using it if it's working for me. Finally, they respect your financial situation and don't guilt trip or push services at you-they advise and educate and then leave it up to you. Very impressed!

From the owner: Healthy, confident smiles begin with exceptional care tailored to your individual needs. Woodbridge…read moreDental Care provides comprehensive preventive, cosmetic, and restorative dental services designed to support lifelong oral health. By combining advanced technology with a compassionate, patient-centered approach, the practice creates a welcoming environment where comfort, precision, and personalized care come together to deliver lasting results.

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

Drake Dental policies are set only with the owner's best financial profit in mind but not the…read morepatient's rights and/or real needs. The only contact with questions about services or trying to negotiate imposed unnecessary services is exclusively through the staff taking phone calls and, repeating, like a broken record, that these are the policies of Dr. Khaghany and nothing will change. In short, her way or the highway. On May 27th, during my regular cleaning services, a small cavity was found by the hygienist and later confirmed after a full mouth X-ray evaluation. Before the X-ray, I was assured that the procedure was necessary and fully covered by my dental insurance. I asked about that not once by twice to make sure my understanding was correct. A surprise came when I was presented with a bill and additional payments. It turned out that four different X-ray pictures were taken but only two were fully covered. A greater surprise came when I wanted to scheduled an appointment to get a needed filing for the tooth with cavity. I was informed that I must take a panoramic X-ray, required every 3 years (?) and pay for that in full before I could get any new service, including the now very much needed filling. There was no way to negotiate to get the filling now and, possibly, the panoramic X-ray before my new October scheduled cleaning. I was denided that which I find very unethical, unprofessional and very wrong. I have to quickly find a new dentist to get very much needed filling now when my cavity keeps deteriorating.