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    Kip P Etheridge, DDS - Etheridge Dentistry

    4.8 (5 reviews)

    Services - Kip P Etheridge, DDS - Etheridge Dentistry

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Kip P Etheridge, DDS - Etheridge Dentistry Photos

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    Aspen Dental - Battle Creek, MI

    Aspen Dental - Battle Creek, MI

    2.1(36 reviews)
    3.0 mi

    *problem has been solved, this is my original comment with 1 star rating* "They will quote you a…read moreprice and have you pay it upfront, they trick you into thinking that quoted price is what you will pay. Once they con you into getting the procedure done they will hit you with a bill almost twice the quoted price you already paid. They blame the insurance but these scam artist knew exactly what the were doing. Do not even step foot in the door." *edit* After having a conversation with the VERY helpful employee that commented on this review, she was able to figure out the error that led to us being charged the extra amount. We went from owing 450 to getting a refund of 48$. Im very happy with the follow up that I got, my problem has been solved and I now know it was a billing error. I no longer think Aspen Dental is trying to rip you off, it just seemed like it when the original employee I talked to brushed me off and blamed insurance. Im going from 1 to 3 stars, the lady who helped me deserves 5, but the lady I talked to originally wouldn't even bother looking at the situation and dismissed me as if I just didn't want to pay my bill.

    I arrived to my appointment and checked in 20 minutes early. Receptionists (all sitting at the…read moredesk) proceeded to carry on a personal conversation for a few minutes while I stood there waiting to check in. Finally checked in and sat down to wait. I began to watch people walk in and get called back, while I am still sitting there waiting. I waited another 30 minutes. I finally went up to the receptionist and asked if they forgot about me. She proceeds to tell me that the Dr is running behind, and I will be called back shortly. I asked her why I wasnt notified of this and given the choice to wait or reschedule. She couldn't give me an answer. I told her I was leaving and NOT rescheduling, and the office/staff are very unprofessional. I received a blank stare. My guess is while carrying on their personal conversation, I was not checked in and "Dr is running late" was an excuse. If it was an excuse, be professional and own your mistake. I have been to two locations, and both are lacking in professionalism and good customer service. I will not be recommending Aspen Dental and in fact encouraging you run. Run as fast as you can and never second guess your decision!!

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    Aspen Dental - Battle Creek, MI
    Aspen Dental - Battle Creek, MI
    Aspen Dental - Battle Creek, MI

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    Kip P Etheridge, DDS - Etheridge Dentistry - generaldentistry - Updated June 2026

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