It is invidious to make comparisons, but the COVID epidemic has brought into sharp relief the…read moreproficiency of Dr. Mini Rangrass. Never in my 80+ years of dental attention have I come across anyone whose painstaking work has crossed the breach caused by the present universal calamity. The detailed work done by her has endured, and will -- I'm certain -- take me took my next visit with her. Dr. Visho Sharma 3/14/2021

Clean place, nice staff and was able to schedule me quickly. Don't have much to review on at this…read moretime, but will update if I go back!

Our kids love going to the dentist! That should tell you enough…read more From the adults, Dr Shockley is a great dentist with a fun sense of humor. Hygienist Michelle & Janelle are fantastic. Receptionist Ginger is a sweetheart. The offices overlook a creek & have bird feeders out, which is calming. Glad we switched from WW, who was recommending unnecessary procedures $$$.

I have entrusted Dr. Shockley with my dental care since 1987. He and his staff are always friendly,…read moreprofessional, and competent. Dr. Shockley has been conservative in his treatment and has never pressured me to accept an expensive fix without first weighing the options. On top of that, the views out his myriad windows are wonderful and he is a great conversationalist.

The hygienists, front desk staff and Dr. McDougal are wonderful. The quality of care is excellent…read morehere and she takes her time to explain. My son's pediatric practitioner was not worried about the size of my sons tonsils and Dr. McDougal shared with me the issues he was having was more than likely due to his tonsils. We got his tonsils out and he is thriving! Thank you!

This is my regular dentist. As you all know I don't give out 5 stars very often, but this dentist…read moreoffice definitely deserves it!! They give you a warm neck pillow for while you are getting your teeth cleaned! They are even doing a promotion right now that if they like their Facebook they will give you a free fluoride treatment!! The dental hygienists are very friendly and kind! They will work with you to do what is best for you and at an affordable cost! They talk to you but don't ask you a ton of questions while they have tools in your month. The dentists are nice and quick! Don't prolong your visit by making your wait. They are kind and give you a lot of positive feedback instead of critiquing you. There is a tv and radio for you to pay attention to if you want. And every room feels pretty secluded, so you don't need feel as vulnerable as at other dentist offices I have been to. The real selling point to me was the warm neck pillow! I just can't praise them enough for this ingenious idea!! I will definitely continue to come to this dentist office as long as I live in the Kalamazoo area!!

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I had a bridge come loose and fall out. I went to the dentist that only has cleaned my teeth and a…read morecouple fillings. He said my bridge was cracked and could not be cemented back on. His treatment plan was $6,000 out of pocket. I called Westnedge Family Dentistry for a second opinion. They got me in the next morning. I was extremely impressed with the staff. I saw Dr. Mason. He assessed the bridge and my mouth and cemented it back in (no crack). I was so happy and was there approx. 1/2 hour, and, there was no charge because my insurance covered it. Dr. Mason and staff are wonderful. I'm so glad I made that phone call that saved me $6,000 and gave me a new dental practice. I highly recommend.

Over and above kind plus excellent dental work. I highly recommend them. I have seen people with…read morebeautiful teeth and asked them where they got them and they said From Westnedge family dentistry prices are really reasonable too.

They are always on time for appointments, super friendly staff and probably the best dentists in…read moretown. Scott

I called them and made an appointment because i was refered there by my insurance company. I pre…read morearranged a Lyft ride to and from. I spoke clearly and in English to the rep when I made the appointment. She explained to me that that I could get the Exam on the appointment date but the cleaning wold be scheduled later. I ageed and she verified my insurance. Then 2 days before the appointment some one else calls me from there to tell me that my insurance would not cover the Premier dentist. So I was forced to cancel my appointment. I have not been able to get a dental appointment in 3 years in Kalamazoo.

What a fantastic dental office. The staff is way above average, and I like that they understand…read moretechnology. Thanks for letting me STOP the text reminders!

Rude, VERY RUDE. 1st call "may I ask who I'm speaking with?". Receptionist is defensive. 1st…read moreclue... bad, slow service. Says "don't take insurance" uhhh, yes they do. Wife pays bill. Response "they 'should' reimburse you". I call back (hsb) give my dental insurance details. Again "well (maybe?) they (delta insurance) should reimburse you". I'm swamped with work while calling. I call back later, they say a "word salad" Response if my son's future appointment will be covered. "UH, yes, ah we take insurance, uh, they should reimburse" etc. So I ask what will be the bill. They can give exact amount of what you are billed but, BUT EXPLAIN "you should get reimbursed from insurance company "delta". If you continue to question... you get the same information repeated, OVER AND OVER!!! Then you will be called "rude" because you want to know what's covered, what you have to pay. They don't care. They get sarcastic, condescending, stuff like "you want to speak to Michelle?" "You want me to call delta insurance?" of which they do neither. Then "we won't see you, blah, blah blah. They laugh at you and do NOTHING of what's been asked. Nor do they check with "delta" nor get anyone else to help. They enjoy useless word salad responses that don't help and endless "you're rude!" When they don't help. My suggestion? DON'T GO THERE!!! Save yourself useless FRUSTRATION! If you go there... merely ask "what's this going to cost?". They assume you PAY ALL UP FRONT and "insurance should reimburse". Tell them "YOU WAIT FOR REIMBURSEMENT!". or just go elsewhere for better service.