I come here regularly. They do a good job and their prices are very fair. It's whomever is…read moreavailable, you usually can't request a certain tech unless you call ahead. Most time, they can help you within a few minutes of walking in. If you want ombré, which I did, you might have a 10-15 minute wait. Today they were playing 90's to current popular music. The salon is clean other than some nail polish splatter at some of the stations. They do reuse nail files, don't use fresh ones, if that is a concern of yours. Milk be back. Mist if my services here have been positive and I've been coming here for a few years.

Just two days later, the nails are chipping, showcasing uncured gel. I cannot believe in 2025 my…read morenails look like this especially for $55.

I came in for an unscheduled pedicure with my Mom. They have…read moreA LOT of options for pedicures and add-ons. My mom didn't love her experience, but mine with Sam was wonderful! She was meticulous and did an excellent job on my feet. She didn't mind doing 3 coats of a light color on my toes and the cutting, filing, grating, etc. were all done with care. Since my mom and I had such different experiences, I'm not sure how everyone does but if you can get Sam, then that's my recommendation!

I never post regarding a nail salon but this establishment was so deserving. I scheduled a…read morepedicure online which was very convenient. The shop has been recently renovated under new management and is beautiful and immaculate. Lovely relaxing music playing with the offer of bottled water and snacks. The quality of work by Liz was exceptional. I have lately been disappointed with most salons but will return to Maison Nail Lounge...thank you!

I came here on 10/17/2015, last minute for my nails to get done the day BEFORE my wedding. I had…read morebeen so business and lot of life events came up where I got distracted and did not remember to make an appointment to get my nails done. I was looking for one close to my house and this was bought up. I came in there, had NO idea what I wanted, just some sort of french tips. Kelly helped me out with what I should get and she did such an amazing job! I will def be going back in there to get my nails done. I love the work that they did and it was just very professional. 5***** and it such a good clean place too! Def recommend it. Thank you guys so much again. The nails were perfect for the wedding and I got some many compliments about them when I was showing them the rings. :)

Great place for a mani and pedi! I have been a loyal customer of a nearby nail salon but after…read morethey messed with my appointments for my wedding I will not return. I need a new nail salon when I visited Richmond and I have found it. They were very nice from the moment I walked in and did and amazing job on my nails. They did not rush through the mani or pedi! Thank you so much! I will be back the next time I'm in Richmond!!

I came in on a Saturday morning and asked for a full set and pedicure. A man sat me down and…read moreimmediately began working on my nails. I told him I wanted coffin shape and a French design. He said square shape would probably look better. I said okay cool, just as long as it's French. I picked my colors and he kept doing the nails. Once it was time to do the design he says "just to let you know we aren't doing French" and then proceeds to color my entire nail. Never cut down my cuticles, left glue all around my nails, a few of them were even crooked. His attitude and vibe were very bossy and I didn't like that at all. Once he was done I was so turned off I didn't want to get a pedicure. I was charged 78 for some bs. Probably my fault for not going to my regular place but def a lesson learned.

Bella was amazing!! My nails have never looked better! So sweet and took we time, really caring…read moreabout her service!!

I've been going here for nail services for several years. I like that the place is clean, they…read morebring wrapped sanitized tools, use foot bath liners. Picking color is a bit of drag, using those wheels of colors. I've tried remembering or writing down color numbers, but I wish they'd put these in our profiles. I have recommended to others. (Once I had hair wash/blowout and I think I'll just stay with nail services. Hair was only so-so.)

Great service here, they're always friendly and it's a clean spa. Definitely recommend for nails &…read morewaxing

I have been getting my nails done at Vi Nails since they opened. They have become a part of my…read morefamily. I have watched their growth throughout the years and love how they cater to their customers. From the moment you walk through the door they have a warm greeting and they often know every customer's name. They greet you with a smile and are so welcoming. Oftentimes as you are receiving your services you can find talks and laughter. Vi Nails offers manicures and pedicures as well as waxing . All services by every nail tech are very well done. They take special care and take their time making sure you feel good and look good! A family owned business that is outstanding in service and welcoming atmosphere.

BEWARE before you spend your money! I highly suggest finding pictures of work a technician there…read morehas done and choosing that person instead of doing a walk-in. My daughter went there for the first time based on the decent reviews only to spend over $100 on the WORST set of nails I have seen. Absolutely horrible. And she's not confrontational because she's a kid, so she paid them and left. The fact that THIS is the quality of work they are basing their reputation on is disgusting. I texted with the nail salon who said she could come back and they would fix them. They wouldn't tell me who the owner is and they wouldn't say whether THEY thought that was a good job. Only that my kid paid and tipped. What person is going to want to go back after this?! She shouldn't have to take time on her day off, which isn't for another entire week, to go back to the place that did this. They should refund her. I'm tired of people taking advantage. If this technician did this and was proud of their work, they need to go back to school! Shame on the owner for letting someone who doesn't seem to even care work there.

We love coming this Salon , their team is friendly and professional , everything is good cleaned…read moreat here , I was done my nails and pedicure and hair highlights , they did excellent job , exactly what I wanted, i love my nails and hair , I will be back again next time.

Since most only read part of a long review I will stress that you need to ask for Mel. This would…read morebe a 5 star review if it were in Mel only. She was the voice of reason and listened to what the people in her chair wanted. I had a party of 5 for mani/pedi (3 adults/ 2 kids) and we arrived at 2:40p. To start, there was a lot of pressure when picking our colors to get powder or gel, even on the 9 and 11 year old. I wanted French tips but after realizing Vincent only wanted to yodel powder, I chose a neutral basic polish. Mel had to speak up and tell him we didn't want gel or powder. We were all seated in the pedi seat. Vincent worked on me, Mel on the 9 year old child pedi, and the son on the 13 year old. Later, Mel worked on the other adult pedi and the son on the 11 year old pedi. Vincent was fast. Too fast; I feel I didn't get the proper care and attention. Vincent was finished with my pedi before Mel finished the 9 year old child pedi. Worse he decided to attempt to recut my nail AFTER applying my dark red polish and accidentally cut my nail bed. It is now sensitive to touch and painful to walk with shoes on. Only after a loud "ouch" did he stop even though I tried to pull my foot back as soon as I felt him touch the skin. It was a truly stupid move, I mean who cuts a nail when you can't see what is below it? Additionally, he took 2 phone calls and appointments while doing my pedi and he still finished before the other 2 pedi that started at the she time (this is important later in the story) Moving to my mani, I started by clearly stating to leave them long and it was ok that 2 broken ones remain shorter. I have gorgeous, strong natural nails. Two were only broken because I work with horses and dump 50 lbs muck tubs daily. He starts cutting and I remind him to leave them long. Then I realized he was changing my pretty square nail into a point. I told him to leave them square. He then goes back over the points and cuts them to square. By this time, I can see my fingertips which I really don't like. He checks his works, picks up the clippers again and I threatened to take his clippers and throw them across the room if he cut more off. The rest of the mani was fine but the damage was done. My mani was complete before the 2nd adult and other child starts. In walks another appointment which he just made while doing my pedi. Instead of starting the other 2 in my party, he takes the new client. In hindsight, probably good for the others in my party. The other adult was alarmed that both my mani and pedi were complete and mostly dry before her toenail polish was applied. I moved back to the pedi chairs with the rest of my party. The 11 year old pedi finally started when 2 more appointments walk in for 4:30 appts (they close at 5pm). Remember, I was done, the 9 year old was done, the other adult was almost done with her pedi, the 13 year old was waiting to get her mani, and the 11 year old pedi was just starting. I am getting tired of writing so let's end by pointing out the other 3 customers who came in while we were there were all finished when we left at 5:45p. With only 3 workers, I feel attention should have been paid to my party to finish our agreed services before working on other appointments. Ask for Mel; they definitely need her in this salon. avoid Vincent if you like your natural long nails. Be prepared for a little bickering among the staff.

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.

Overall, I would recommend this salon for any hand services, but not pedicures…read more As other reviews have stated, there are a few issues. The first being that I have never been seen right at my appointment time. I always make an appointment yet still have to wait a minimum of 10 minutes- sometimes I can see that my tech is not even close to being done so will leave for the store, come back, and still wait a few minutes. They have your number on file when you book an appointment, so its pretty frustrating that they don't simply call to give you a heads-up to show up 10-20 minutes later. It would be courteous and would waste much less of my time. I cannot recommend pedicures. I had to stop getting them done here after 3 in a row where my nails were filed down too hard and left me with nerve pain for days afterwards. Will not let them touch my feet again as unfortunately the staff has clearly not been properly educated in this aspect. Another small issue is that they do not have intake fans at the stations, so if you have any kind of filing or drilling done the powder will be inhaled by you. It is not pleasant, I don't mind it getting on my clothes honestly but breathing it in is awful. Regardless, the service is simply the best I have found in the area after much trial and error for the liquid gel nails so I deal with it.

I made an appointment with Ly for my regular gel manicure and pedicure for 3pm. I waited about 10…read moreminutes before the owner stated someone else will do your pedicure which is no problem. Ly was finishing up a customer. My pedicure lasted about 45 minutes and Ly was working on another customer and now its 4:25 so I decided to leave and they just said sorry. I miss Ruby because she wouldn't had me waiting. I am going back because I need to use my points but after that I am done. I wouldn't recommend this place.

I love love love this salon! Chewy is so professional, charismatic, and pleasant to talk to! I made…read morean appointment online (styleseat) for a pedicure and gel fill in. I love that I told her exactly what I wanted (nail shape) and she got them perfect! After having a terrible and overpriced nail experience, Chewy was a breath of fresh air! Whatever it is you're looking for, you'll find it in this salon! I've only been once but I most certainly became a regular after such a great experience!