I have been looking for a stylist who can slay a Short cut to no avail. Yes they all start off…read morepretty ok with the color (I said just ok), I finally have a better grasp of my hair color and just needed a stylist who can cut. My haircut is a very short pixie and in my opinion fairly easy to manage, but haircuts that are done incorrectly can make or break a style. I have had the worst cuts by the so called best, and others that I wonder why they're still open. Don't get me started, just read my reviews, lol I need to update a few since the services have deteriorated. At any rate, I was getting desperate I began to experiment with barber shops, and unconventional establishments in pursuit of the Nirvana of cuts, lol. I got closer to the perfect haircut at the unconventional establishments than I did in the Boujee hundreds of dollars for walking through the door places. (Yes I did that) I recently visited Pamper Salon and Day Spa for the first time, and initially I didn't think I would return, (there was a blue gel incident that left me feeling mehh) but that cut. I had to confirm that it wasn't a fluke. I walked in and was greeted, and immediately seated in Anne the stylist chair. The place appeared to be more like a nail salon than a total beauty experience. Nevertheless I requested a trim, and shape up (in order to maintain healthy hair and growth you must cut off dead ends, and toxic relationships lol). Anywho, Anne washed my hair (BTW heavenly scalp massage), and immediately began cutting my hair. I could tell she was good and a perfectionist, because she's only the second person who didn't have to keep checking the front of my face to gage whether the sideburns are even or not. I was really impressed, however there was this blue gel situation that had me kind of funky. Upon completion of the haircut I requested styling mousse or gel for hold, and Anne didn't have any hair products. I wasn't requesting any specific or special products, whatever they had if appropriate was fine. I'm not very particular about styling gel/mousse as long as it doesn't turn my hair a different color, no alcohol, toxins or animal testing. Let me tell you resourceful Anne located a gel for me and commenced to apply. It appeared blue and I questioned it, and she assured me that it would dissolve upon rubbing in, (I have purchased products like that so I thought ok) well it didn't. I was very disturbed, however went home and washed my hair again and had a hell of a time getting it out, that's a whole nother story. I'm really surprised at how I handled that, lol. I assure you that the review wasn't going to be as nice. When I finally got my color corrected, that haircut was fly as s**t! A month later it was time for my routine cut, and as hesitant as I was, I loved the cut. I gave Anne another shot, and I'm absolutely ecstatic with the results! The best part of my experience was that Anne paid attention and actually listened to me. She felt badly about the blue incident. She was so knowledgeable and asked me exactly what I wanted. She took her time to make sure everything was perfect. She was eager to style my hair to my satisfaction without my interference and even purchased better styling products, I was blown away at her attention to detail. She made me feel so special. I've never had such an amazing haircut before! They offer other services at Pamper Salon and Day Spa. I will be trying out some of the other services really soon. The spa also offers facials, waxing, and massage services. I highly recommend Pamper Salon and Day Spa to anyone looking for a cost effective relaxing and luxurious experience, and amazing cut. The staff is friendly, and they have a good variety of services. I'm definitely going back for my monthly designer cut by Anne!

I wanted subtle, natural highlights that would grow out well, but ended up with chunky, stripey…read morehighlights that start at the roots. The thinner side of my hair has more highlights than the thicker side, there's very little in the back, and the top is much blonder than the bottom. I went back to have the tone corrected, but after one wash it looked the same again. Im very grateful they were willing to fit me in again. Everyone was very kind, and the haircut itself is great--I'm just disappointed with the highlighting and honestly embarrassed for people to see it

Kerry is amazing! She is professional, develops relationships with her clients, and prioritizes YOU…read moreduring your appointment! This is another one of those silver linings of the pandemic and wanting to find an intimate nail salon, after being tired of walking into random places and having whoever was available perform your service and dictate how well your nails would look. This is the best thing I've found within the past two years, and am so glad. My dip nails always look amazing, no corners are ever cut, the salon and practices are always safe and sanitary, covid safety is a priority and client comfort is most important, and of course nail colors and designs are in abundance!! Kerry loves a good challenge for a design, and loves to make her clients feel 'sexy'-her fave word LOL! My dip nails last incredibly long and are consistent for my monthly appointments. Pedicures are also amazing, and I love that I was encouraged to try gel on my toes, and have now adapted to an every other month pedi and monthly mani. Book your appt with Kerry, and you'll be so glad you did!!

I loved Kerry nails! This is the best nail experience you're going to get in Richmond, bar none…read more The building is perfect for an intimate, relaxing nail appointment. I didn't realize it, but it's actually a bunch of small salons within a salon. Each nail tech, hairdresser, barber, etc. rents out their own little pod within the salon. That makes it sooo nice, Covid safe, and relaxing because you are the only customer. Kerry is extremely personable and she blew me away by remembering me from coming in to her previous salon with my mom and bridesmaids 5 years ago before my wedding! I would go to that salon maybe once or twice a year, so not frequently enough that I thought she would remember me. But, she recognized me even while wearing a mask. And, she was able to recall bits of obscure information from that long ago. Seriously so amazing and the BEST customer service from any service I have ever received. I am hooked on Kerry nails and made my next appointment before I left. I can't wait to also get a pedicure next time. I LOVE my nails. Thank you Kerry!

I came in on a Saturday morning and asked for a full set and pedicure. A man sat me down and…read moreimmediately began working on my nails. I told him I wanted coffin shape and a French design. He said square shape would probably look better. I said okay cool, just as long as it's French. I picked my colors and he kept doing the nails. Once it was time to do the design he says "just to let you know we aren't doing French" and then proceeds to color my entire nail. Never cut down my cuticles, left glue all around my nails, a few of them were even crooked. His attitude and vibe were very bossy and I didn't like that at all. Once he was done I was so turned off I didn't want to get a pedicure. I was charged 78 for some bs. Probably my fault for not going to my regular place but def a lesson learned.

Bella was amazing!! My nails have never looked better! So sweet and took we time, really caring…read moreabout her service!!

I have been going here for 18 years now with Vee she like family now, she my nail tech and my…read moresister love you girl 18 years and more to come Go see Vee!! You will NOT be disappointed

Tried to do a walk-in to have my nails done. I was told to take a seat. Another client came in and…read morestarted talking to one of the technicians Ana when her client was done she sat at her table like I wasn't waiting. WTH!!! I had been sitting waiting for 20 minutes. No customer service. There were also acrylic on the floor that came off someone's nails. No wipe down before the new customer sat down. Clients aren't asked to wash hands when they come in. COVID is still real and the flu is running rampant!!!! Never going back. Wish I read Yelp before I went. No customer service at all!

Even though the policy is to take customers by appointment only on Mondays, Linda graciously…read moreallowed me to be a walk-in today. She listened when I described my desired color as a sheer with a shimmery finish, and she found the perfect combination of two polishes to create it. She noticed my discomfort as she was working on my big toes, and she looked carefully and worked out that my toenails on each side were slightly in-grown. She trimmed them both gently, and my toes feel much better already. I had a horizontal split on one thumb, and she fixed it up with acrylic before moving on to the rest of the manicure. It blends perfectly with the rest of my nails and is sturdy with no more risk of it catching and getting worse before it can grow out. I am definitely happy with both sets of nails. This is the first salon I've been to that I am eager to patronize again.

I came here on 10/17/2015, last minute for my nails to get done the day BEFORE my wedding. I had…read morebeen so business and lot of life events came up where I got distracted and did not remember to make an appointment to get my nails done. I was looking for one close to my house and this was bought up. I came in there, had NO idea what I wanted, just some sort of french tips. Kelly helped me out with what I should get and she did such an amazing job! I will def be going back in there to get my nails done. I love the work that they did and it was just very professional. 5***** and it such a good clean place too! Def recommend it. Thank you guys so much again. The nails were perfect for the wedding and I got some many compliments about them when I was showing them the rings. :)

Since most only read part of a long review I will stress that you need to ask for Mel. This would…read morebe a 5 star review if it were in Mel only. She was the voice of reason and listened to what the people in her chair wanted. I had a party of 5 for mani/pedi (3 adults/ 2 kids) and we arrived at 2:40p. To start, there was a lot of pressure when picking our colors to get powder or gel, even on the 9 and 11 year old. I wanted French tips but after realizing Vincent only wanted to yodel powder, I chose a neutral basic polish. Mel had to speak up and tell him we didn't want gel or powder. We were all seated in the pedi seat. Vincent worked on me, Mel on the 9 year old child pedi, and the son on the 13 year old. Later, Mel worked on the other adult pedi and the son on the 11 year old pedi. Vincent was fast. Too fast; I feel I didn't get the proper care and attention. Vincent was finished with my pedi before Mel finished the 9 year old child pedi. Worse he decided to attempt to recut my nail AFTER applying my dark red polish and accidentally cut my nail bed. It is now sensitive to touch and painful to walk with shoes on. Only after a loud "ouch" did he stop even though I tried to pull my foot back as soon as I felt him touch the skin. It was a truly stupid move, I mean who cuts a nail when you can't see what is below it? Additionally, he took 2 phone calls and appointments while doing my pedi and he still finished before the other 2 pedi that started at the she time (this is important later in the story) Moving to my mani, I started by clearly stating to leave them long and it was ok that 2 broken ones remain shorter. I have gorgeous, strong natural nails. Two were only broken because I work with horses and dump 50 lbs muck tubs daily. He starts cutting and I remind him to leave them long. Then I realized he was changing my pretty square nail into a point. I told him to leave them square. He then goes back over the points and cuts them to square. By this time, I can see my fingertips which I really don't like. He checks his works, picks up the clippers again and I threatened to take his clippers and throw them across the room if he cut more off. The rest of the mani was fine but the damage was done. My mani was complete before the 2nd adult and other child starts. In walks another appointment which he just made while doing my pedi. Instead of starting the other 2 in my party, he takes the new client. In hindsight, probably good for the others in my party. The other adult was alarmed that both my mani and pedi were complete and mostly dry before her toenail polish was applied. I moved back to the pedi chairs with the rest of my party. The 11 year old pedi finally started when 2 more appointments walk in for 4:30 appts (they close at 5pm). Remember, I was done, the 9 year old was done, the other adult was almost done with her pedi, the 13 year old was waiting to get her mani, and the 11 year old pedi was just starting. I am getting tired of writing so let's end by pointing out the other 3 customers who came in while we were there were all finished when we left at 5:45p. With only 3 workers, I feel attention should have been paid to my party to finish our agreed services before working on other appointments. Ask for Mel; they definitely need her in this salon. avoid Vincent if you like your natural long nails. Be prepared for a little bickering among the staff.

We love coming this Salon , their team is friendly and professional , everything is good cleaned…read moreat here , I was done my nails and pedicure and hair highlights , they did excellent job , exactly what I wanted, i love my nails and hair , I will be back again next time.

This has been my go-to nail place since moving to VA. The staff is consistently welcoming, the…read morepricing is competitive for the level of service, and I've always been impressed with my results.

I've been going to Nail Trends for over 6 1/2 years, and it's hands-down my favorite nail salon on…read moreStaples Mill Road! The staff is friendly, welcoming, and treats you like family. The owners are so accommodating and have truly become a staple in the community. My go to nail artist is Mia and let me tell you, she's phenomenal! I'm generally a minimalist when it comes to my nails, but every now and then I like to add a little pizazz for holidays or special events, and Mia always delivers. She takes her time, pays impeccable attention to detail, and makes sure everything is perfect. I leave every appointment relaxed, refreshed, and completely satisfied. Since my natural nails are already long and fast-growing, I usually stick to dip or gel. Mia is amazing with recommendations and has a remarkable memory when it comes to her clients' preferences. At Nail Trends, you're not just a client you're part of their community. Top-tier service every single time!

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.