I came in for an unscheduled pedicure with my Mom. They have…read moreA LOT of options for pedicures and add-ons. My mom didn't love her experience, but mine with Sam was wonderful! She was meticulous and did an excellent job on my feet. She didn't mind doing 3 coats of a light color on my toes and the cutting, filing, grating, etc. were all done with care. Since my mom and I had such different experiences, I'm not sure how everyone does but if you can get Sam, then that's my recommendation!

I never post regarding a nail salon but this establishment was so deserving. I scheduled a…read morepedicure online which was very convenient. The shop has been recently renovated under new management and is beautiful and immaculate. Lovely relaxing music playing with the offer of bottled water and snacks. The quality of work by Liz was exceptional. I have lately been disappointed with most salons but will return to Maison Nail Lounge...thank you!

Even though the policy is to take customers by appointment only on Mondays, Linda graciously…read moreallowed me to be a walk-in today. She listened when I described my desired color as a sheer with a shimmery finish, and she found the perfect combination of two polishes to create it. She noticed my discomfort as she was working on my big toes, and she looked carefully and worked out that my toenails on each side were slightly in-grown. She trimmed them both gently, and my toes feel much better already. I had a horizontal split on one thumb, and she fixed it up with acrylic before moving on to the rest of the manicure. It blends perfectly with the rest of my nails and is sturdy with no more risk of it catching and getting worse before it can grow out. I am definitely happy with both sets of nails. This is the first salon I've been to that I am eager to patronize again.

I came here on 10/17/2015, last minute for my nails to get done the day BEFORE my wedding. I had…read morebeen so business and lot of life events came up where I got distracted and did not remember to make an appointment to get my nails done. I was looking for one close to my house and this was bought up. I came in there, had NO idea what I wanted, just some sort of french tips. Kelly helped me out with what I should get and she did such an amazing job! I will def be going back in there to get my nails done. I love the work that they did and it was just very professional. 5***** and it such a good clean place too! Def recommend it. Thank you guys so much again. The nails were perfect for the wedding and I got some many compliments about them when I was showing them the rings. :)

I came in on a Saturday morning and asked for a full set and pedicure. A man sat me down and…read moreimmediately began working on my nails. I told him I wanted coffin shape and a French design. He said square shape would probably look better. I said okay cool, just as long as it's French. I picked my colors and he kept doing the nails. Once it was time to do the design he says "just to let you know we aren't doing French" and then proceeds to color my entire nail. Never cut down my cuticles, left glue all around my nails, a few of them were even crooked. His attitude and vibe were very bossy and I didn't like that at all. Once he was done I was so turned off I didn't want to get a pedicure. I was charged 78 for some bs. Probably my fault for not going to my regular place but def a lesson learned.

Bella was amazing!! My nails have never looked better! So sweet and took we time, really caring…read moreabout her service!!

I've been going here for nail services for several years. I like that the place is clean, they…read morebring wrapped sanitized tools, use foot bath liners. Picking color is a bit of drag, using those wheels of colors. I've tried remembering or writing down color numbers, but I wish they'd put these in our profiles. I have recommended to others. (Once I had hair wash/blowout and I think I'll just stay with nail services. Hair was only so-so.)

Great service here, they're always friendly and it's a clean spa. Definitely recommend for nails &…read morewaxing

We love coming this Salon , their team is friendly and professional , everything is good cleaned…read moreat here , I was done my nails and pedicure and hair highlights , they did excellent job , exactly what I wanted, i love my nails and hair , I will be back again next time.

Since most only read part of a long review I will stress that you need to ask for Mel. This would…read morebe a 5 star review if it were in Mel only. She was the voice of reason and listened to what the people in her chair wanted. I had a party of 5 for mani/pedi (3 adults/ 2 kids) and we arrived at 2:40p. To start, there was a lot of pressure when picking our colors to get powder or gel, even on the 9 and 11 year old. I wanted French tips but after realizing Vincent only wanted to yodel powder, I chose a neutral basic polish. Mel had to speak up and tell him we didn't want gel or powder. We were all seated in the pedi seat. Vincent worked on me, Mel on the 9 year old child pedi, and the son on the 13 year old. Later, Mel worked on the other adult pedi and the son on the 11 year old pedi. Vincent was fast. Too fast; I feel I didn't get the proper care and attention. Vincent was finished with my pedi before Mel finished the 9 year old child pedi. Worse he decided to attempt to recut my nail AFTER applying my dark red polish and accidentally cut my nail bed. It is now sensitive to touch and painful to walk with shoes on. Only after a loud "ouch" did he stop even though I tried to pull my foot back as soon as I felt him touch the skin. It was a truly stupid move, I mean who cuts a nail when you can't see what is below it? Additionally, he took 2 phone calls and appointments while doing my pedi and he still finished before the other 2 pedi that started at the she time (this is important later in the story) Moving to my mani, I started by clearly stating to leave them long and it was ok that 2 broken ones remain shorter. I have gorgeous, strong natural nails. Two were only broken because I work with horses and dump 50 lbs muck tubs daily. He starts cutting and I remind him to leave them long. Then I realized he was changing my pretty square nail into a point. I told him to leave them square. He then goes back over the points and cuts them to square. By this time, I can see my fingertips which I really don't like. He checks his works, picks up the clippers again and I threatened to take his clippers and throw them across the room if he cut more off. The rest of the mani was fine but the damage was done. My mani was complete before the 2nd adult and other child starts. In walks another appointment which he just made while doing my pedi. Instead of starting the other 2 in my party, he takes the new client. In hindsight, probably good for the others in my party. The other adult was alarmed that both my mani and pedi were complete and mostly dry before her toenail polish was applied. I moved back to the pedi chairs with the rest of my party. The 11 year old pedi finally started when 2 more appointments walk in for 4:30 appts (they close at 5pm). Remember, I was done, the 9 year old was done, the other adult was almost done with her pedi, the 13 year old was waiting to get her mani, and the 11 year old pedi was just starting. I am getting tired of writing so let's end by pointing out the other 3 customers who came in while we were there were all finished when we left at 5:45p. With only 3 workers, I feel attention should have been paid to my party to finish our agreed services before working on other appointments. Ask for Mel; they definitely need her in this salon. avoid Vincent if you like your natural long nails. Be prepared for a little bickering among the staff.

Ha is amazing! You will not get a better hair cut, color, style for the price anywhere else in…read moreRichmond. She knows what she's doing. I feel like everyone I know goes to and loves Ha!

This is my first time going to the salon, and it was incredible. They performed exactly the…read moreservices I wanted, and it was beyond relaxing.

Cathy is always nice and is also careful to make her customer feel confident that her efforts will…read morebe amazing.

Went to ask for a shape change was extremely rude, I really was just stopping in to check the…read morevibes. I had an off putting feeling anyways

Overall, I would recommend this salon for any hand services, but not pedicures…read more As other reviews have stated, there are a few issues. The first being that I have never been seen right at my appointment time. I always make an appointment yet still have to wait a minimum of 10 minutes- sometimes I can see that my tech is not even close to being done so will leave for the store, come back, and still wait a few minutes. They have your number on file when you book an appointment, so its pretty frustrating that they don't simply call to give you a heads-up to show up 10-20 minutes later. It would be courteous and would waste much less of my time. I cannot recommend pedicures. I had to stop getting them done here after 3 in a row where my nails were filed down too hard and left me with nerve pain for days afterwards. Will not let them touch my feet again as unfortunately the staff has clearly not been properly educated in this aspect. Another small issue is that they do not have intake fans at the stations, so if you have any kind of filing or drilling done the powder will be inhaled by you. It is not pleasant, I don't mind it getting on my clothes honestly but breathing it in is awful. Regardless, the service is simply the best I have found in the area after much trial and error for the liquid gel nails so I deal with it.

Did a great job - but they make you wait forever even if you have an appointment. I've only been…read moretwice and I've waited an hour combined for an appointment I made in advance, yet they take walk-ins immediately