I purchased a gravel bike from The Cycle Mill in Ellicott City, and Jeff provided outstanding…read morecustomer service throughout the process. He helped guide me to the perfect bike for my needs with patience and expertise, and I'm truly thrilled with how it rides. I doubt I would have gotten into gravel cycling if it weren't for him. My wife stopped in near Christmas for some accessories, and Jeff was once again extremely helpful and attentive. Later, when I had a beginner issue with one of the accessories, he couldn't have been more accommodating in sorting it out quickly and without any hassle. In addition to the excellent service, The Cycle Mill is a welcoming local shop with a solid selection and full service options. It's also located in a beautiful part of Ellicott City, making a visit even more enjoyable. I highly recommend them for anyone looking for a new bike, accessories, or reliable maintenance in the area.

Friendly service and great prices. Most repairs have been ready either same or next day. Highly…read morerecommended.

Excellent service friendly staff and very knowledgeable about all types of bikes and bike trails; 2…read morebikes fully serviced and ready in 5 days

We needed to get my daughter's bike ready for college and they made the experience great…read more Reasonable expert advice is a blessing!

I could not recommend Ascent more. Jordan and Kris have been a huge help since the first day I…read morestepped for into the door. From minute service issues, to big fixes to bike purchases. They've always taken the time to listen and show me what was right for me. All work and orders have been completed quickly and flawlessly and I've always been kept in the loop regarding status. The shop is very very nice and a great place to spend some time and get some awesome gear from some of the best guys you're going to find.

I have been getting my bikes serviced here for the last year, Ascent has a great team that has a…read morekeen eye for attention to detail. I recently Purchased a Open Bike frame from them and I got to sit with the owner and talk out what I wanted from the rig which included my riding style, any pains I had on previous bikes and what I was looking for in a new bike. I highly recommend going to the shop almost purely for atmosphere alone and the welcoming the team has for every customer that comes into the shop

I went in for a full performance bike fitting. Excellent!! So much better than a Guru fitting I…read morehad done in the past, night and day. They spent a lot of time on this, checking everything from cleats, insoles, heel risers, crank arm length, seat positions and saddle pressures, etc, all the way to the hoods distance and angle. I already feel so much better on a few rides I have done (15-30 mile distances) and the new crank arms are being installed now, so this should only get better! Top notch outfit!

I have a RAD Power Bike (ebike) that kept getting flat tires every 7-10 days. Over the course of 12…read moremos and 13 flat tires, four different bike techs were baffled and called it just an unusual case of bad luck. I finally brought the bike to 90+ this past October and they figured out the issue right away. (A little piece of wire that was hiding somewhere near where the spokes entered the wheel.) They just fixed it, didn't try to upsell me anything else. I developed an instant trust and respect for these guys' bike knowledge.

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

Super friendly & knowledgeable -- took the time to count out & sell 40 brass spoke nipples to help…read moreme on my way to rebuilding our tandem wheel. Great store and got a great feel for their repair shop. Convenient location across from Imagination Stage...easy to get to by bike.

Best bike shop around. Just had two high end road bikes serviced there. These guys know their…read morestuff. No frills. Also lots of high end used bikes for sale. Good for sustainability

Max is super helpful and buying a bike was an overall excellent experience. Would recommend and I…read morewill definitely be returning for all of our bike needs!

I had the experience of working with the salesman ( Ben ) and the Salesman/Installer ( Robbe ). I…read morehad not but excellent customer service, great service from very Knowledgeable people. Its was installed with ease and any questions were answered--the merchandise I purchased ( I am totally satisfied ) KUAT NV 2.0 Base Hitch Bike Rack, Kuat Pivot Swing Away Well worth it. Thanks GREAT Job

Great bike shop. Co-owned by the techs who work there. Great service, ranging from tune ups to…read moremore major work. If you ride Patapsco or Avalon, it's a must visit

Bought my bike here almost 7 years ago and had it serviced here. They are very knowledgeable and…read morehonest. Great service.

Hey, it was a great experience for me! First time I tried electric bike rentals! They are in Fells…read morePoint , so you can go anywhere around the harbor or downtown. Mr Mario helped us to choose bikes which was very nice. I would recommend this place to all my friends. Bikes were very fun to ride. I will definitely come back !!!