Arrived early & walked in with my son and we were able to get a number sent to our cell phones & we…read moresat and waited our turn. Wasn't stressful, wasn't hours long wait & we weren't turned away because we didn't have an appointment (like at the Broken Arrow location) The agent helping us was very clear & professional & efficient. I will definitely recommend this location!

We arrived 10 minutes before 8:00 am we waited till 4:20 pm a lady told us at 4:20 pm that they…read morewere not going to take any more. It was our turn and she kicked out everyone. When I asked her name she said I can't give you my name, I asked, I don't want your last name just your name so I can talk to the supervisor and explain that I spoke with you and there were no answers on how we can make sure that we don't waste an entire day again waiting. The lady was rude. We need to call our legislators and tell them that this people are unprofessional and rude and they are not helping. Maybe their system is trash and they need to get better equipment but our people don't deserve this treatment.

The service here has always been excellent! I came to them with a difficult situation concerning my…read morecar title and Shelly figured it out! She was knowledgeable and efficient and I was extremely relieved. This is definitely my go to Tag Agency for everything!

When it comes to poor customer service, they are at the top of the list. Walking in there was like…read morebeing in the movie Zootopia dealing with Flash. They are definitely have hourly employee mentality because they are not eager to help or move business along. Do not go to this tag agency if you are in any kind of rush or expect reasonable customer service.

Is there such a thing as a great DMV when you're there to pay the state and county fees and taxes…read morethat don't really ever make sense most of the time? So setting aside that most people would rather go see a dentist than go to the DMV let's just say this is one of the better ones. And it's all about the staff. I've lived in a bunch of states, so I've experienced a lot of mostly horribly run DMVs with angry, miserable, zombie workers. There is nothing fancy here, in fact, it's a rather plain office in a somewhat rundown area. But what makes it good is the great staff. Since I have to come in here every year, the 6-8 times I've been in have all been, well pleasant. The staff is patient, friendly, and fast. They up, look you in the face, smile, and treat you like a person. I guess that's all most of us want. Now could someone explain why MO requires you to pay property taxes on top of all the fees every year? Most states only charge a sales tax once and registration fees every year after that. No property taxes, its not a house!

Amanda with the Joplin license office has helped me navigate through some troubles giving a…read morepersonal touch that you don't see anymore in businesses she was a godsend and thank you very much

Thanks to the wonderful Erica at the front counter we had a smooth transaction for our vehicle to…read moretransfer tags on June 10th 2026. She was a great example of professionalism, customer service and just plain cordial. Erica didn't rush us as she processed us and was joking and sharing with us. I will always be thankful for her immediate help in the area of my driver's license transfer from out of State that has been a long journey. She recommended another place to see if I could get it done as she has sent others there. I look forward to trying and returning with a good report.. Thanks to Erica! Also a very clean Service Oklahoma location. Staff friendly and courteous.

If I could give a minus to this business, I would. You call ahead to find out what documents you…read moreneed to take care of something. When you get there, you either need more or something else altogether. Worst place ever.

The people at the Bixby South Tag Agency are the best! They go above and beyond to assist you with…read moreyour license plate and driver license needs. I went to another tag agency that handed me an application telling that I needed to complete and mail to the state. Needless to say, I left and went to Bixby South and they processed everything for me. My hat is off to them for doing more than expected!

Quick efficient service. The ladies behind the counter get you in and out and know how to get it…read moredone right.

don't ever call for help if you want to be belittled and called dumb for asking questions to be…read moreprepared ahead of time!!!!! The best part of it all, she didn't even understand the entire situation and was actually completely wrong. Barnes Tag Agency will welcome all Jenk's Tag Agency customers with much friendlier service. Definitely need some customer service training courses.

They need to be more clear on hours of operation or at least adhere to what's posted. My husband…read morecalled in advance to make sure he had the correct documents for his address change and my name and address change for our IDs. Posted hours of operation was till 5:30pm and we came in at 4:50pm. We were told machines were gonna be off at 5pm, but they had time. Both of us got our pictures taken, signature done and verified our information, all that was left was our address and to pay. We had what we were told we needed over the phone, but our address couldn't be verified for some reason, which isn't the attendants fault, but we were told they ran out of time and we had to come back a different day. I said I had the physical document they needed in my car, grabbed it and came back inside and the said its too late and they already shut down the machines. Mind you, it was still before 5pm at that time. Everything was complete apart from our address which I had info for. Waste of time. if they are going to turn people away who are there over 30 minutes before there posted closing time, they should say so. Two others came in and were turned away ID updating after we got there, which was still 30 min before close.

This place such a joke. But then again most government services in Jokelahoma usually are. This…read moreplace not far from the job but online shows appointments are more than 60 days out (most other locations in Tulsa area are the same). If u are willing to wait several hours u can get a 'walk-in' visit, which is what I'm doing. Can't rent cars when ur license fixing to expire. As most state gov locations here this one also a completely mismanaged boondoggle. Located in what used to be Eastgate Mall. This is NOT the location on West 21st (which is clear across town) so don't get confused.

I am at the location in Broken Arrow SO NOT THIS LOCATION. This is such a joke I went signed up…read moreon Monday there was no guarantee they could see me. I went back on Thursday thinking MAYBE they had called my number. Nope. They hadn't. I resigned up and got a new number. I left the office and they said they'd text me when there were 10 people ahead of me. I finally get the text... I go in and wait OVER AN HOUR. This is hands down the worst drivers license office. Finally get called. They won't help me as I only have a picture of my passport. NO-ONE TOLD ME I HAD TO HAVE IT WHEN I SIGNED IN.

I have never gone to a DMV where they only allow a certain amount of people to get their drivers…read morelicenses. I lived in HI, IA, SD, MN and NE. NONE of these states have an specific amount of customers to get their DL and then you aren't allowed to get them. Apparently there are only 20, yes TWENTY tickets they hand out to people who some show up at 3 am to get one to get their license. My family and I just recently moved from out of state and were shocked to find out that we had to come back the next day "early enough" to secure a ticket. If we don't then we'd have to go through the same song and dance. And NO you cannot make an appointment with their appointment system they tout on their site and in the DMV to use to make one. Stillwater is a walk in only. And for those DMV sites that have them - you are only have appointments available 60 days out. Or you can attempt to try to drive to another city to get one. For us some are as far as 200 miles away!! This is a joke! How is anyone supposed to get a new license when they've moved from out of state? In HI you make an appointment, and sometimes you're able to get an appointment for the next day. OR you can do a walk in and wait your turn. But no one is ever turned away unless it's time to close. They help as many people as they can to get what they need. Otherwise no one would be able to get a license!! Someone told us that you'll need to show up at the DMV at 3 am to get a ticket (1 out of 20) to get assistance. Hello OK is this what you call customer service? Is this what our tax dollars are going to? You cannot tell me that with the people that work for the DMV in each city can only help 20 people with their licenses?!?! That by far is the biggest scam I've heard so far. I will be emailing my Congress members to find out what in the heck is going on!! Cause I need my DL and I shouldn't be turned away due to only allowing 20 customers being helped. This needs to be changed! This is a poor example of customer service and a prime example of how terrible government is at running things. This is pathetic after experiencing much better service in several different states.

I took my license test here. The instructor made me cry. He was very rude, unprofessional, and…read morenegative.

Robin helped me do an address change and she was delightful! We are new to Oklahoma and the…read moreprocedures are different than anything we have experienced in other states [IL, MO, TN] in the last 8 years. but Robin made it easy for us!

The manager went above and beyond to assist me. Nice decor also, it doesn't feel like a typical tag…read moreagency. More like a boutique shop where you can get your car tags.

I was very surprised how quickly I was able to renew my license and update my car's tag…read more Darrin helped me get everything taken care of easily and quickly. He was very kind and upbeat, turning what is usually a chore into a pleasant experience.

It doesn't matter how nice the building is and how nice the people are when they don't do their job…read morecorrectly and cause you hundreds of dollars of late fees