Had a colonoscopy today. No complaints on any aspect of the process. Prompt, professional, friendly, etc. Thought everyone involved from front desk, endoscopy nurse, support nurse, anesthesiologist and Dr Caudill were great. I would highly recommend Dr Caudill and the Franklin Surgery Center. read more

Dr Max Caudill was strange. He bluntly asked rude, personal questions not related to my problems. He was unprofessional, not a quality of the doctor that I want to perform surgery on me. Avoid this doctor if you're looking for a comfortable, professional experience. read more

Would not recommend at all. Waited ver an hour to be taken back to exam room. Dr asked very inappropriate questions that had no correlation with medical issues. When trying to tell him what issues were being experienced, he would not listen fully and cut me off repeatedly. The storage for every patients' confidential medical records, are out in an open hallway that everyone has to pass in order to leave the office...I could read names on files and anyone could EASILY taken a file. The nurses were very pleasant read more

Dr. Caudill and his staff are great. I've known him since I was born and he lives up to his family name. I received the best care with him.

I came to Dr. Caudill with new and very worrying symptoms of a previously diagnosed condition. I didn't know what to make of him at first, because he seemed nice enough but also interrupts whenever you take too long to answer a question, which was off-putting. He wrapped up the session by asking some questions about my mental health, which I assume are routine, but something told me then where this was heading. He asked if I had a history of abuse and, when I said yes, asked for details. I thought this was a little weird and definitely a boundary violation, but I just politely declined to expand and our session ended shortly after. He ordered some bloodwork and x-rays - the bloodwork tested for Celiac disease, which was ruled out numerous times when I had to doctor-hop pre-diagnosis as a child. He called to inform me that my x-rays came back negative as well - including for my previously diagnosed condition - which I expected. However, rather than coming up with a new plan of attack to get me some answers, his plan was to "sideline" himself while I got my depression, anxiety, and PTSD "under control." The first issue is that, after confirming that I have both depression and anxiety, I assured him that my mental health is the best it's been in a while and that my symptoms also have nothing to do with my stress levels. The more obvious issue is that he thought himself qualified to diagnose me with PTSD after asking me two questions about abuse. My therapist will be pleased to know that I received a diagnosis from a qualified professional! Looking at his other reviews online, I'm not surprised to see that mental illness is his cop-out. The other issue, though, is that he gave up after two tests came back negative and decided to have me wait out the symptoms that have hindered my daily activities and schoolwork for two months. I guess he thought I was just making it up, or else wasn't interested enough to press for answers. I was hoping Dr. Caudill would be a good doctor with somewhat impersonal bedside manner, but instead he gave up, pinned my symptoms on my mental health, and overstepped several personal and professional boundaries by speaking beyond his qualifications. He has also left me back at square one trying to find a doctor who will believe me and actually treat my worsening symptoms. Update: I felt the need to make a little addition that I feel further highlights Dr. Caudill's unwillingness to search for answers - and, perhaps, my findings may help others. My original "unofficial" diagnosis is gastroparesis, unofficial because I have all the symptoms but normal gastric emptying. Dr. Caudill, relying on tests rather than patient experience and symptoms, decided that nothing was wrong except my mental health. This prompted me to do my own research and, in doing so, I've discovered that it's actually quite common for patients to present with symptoms such as mine, and the term "gastroparesis-like syndrome" has been applied to it. Researchers have begun to incorporate this into their studies, trying to identify if it's its own entity or on the spectrum of GP. It's amazing to me that a 21-year-old English major can spend 5 minutes on Google and find an excellent study that proves my symptoms are both real and unrelated to mental health, but a specialist with 30 years of experience in his field gave up after two tests. read more

I met with Dr Caudill earlier this month to discuss my upcoming colonoscopy. My meeting went well. He was very professional, on time, and personable. Dr Caudill performed my colonoscopy this morning (3/21) at Franklin Surgery Center. All went well from start to finish. Dr Caudill was on time, and very caring. I would highly recommend him with confidence to anyone . read more

Full disclosure-no woohoo, just a positive experience each time I have called and visited. Had not considered writing Yelp reviews for my practitioners, but want to add balance to the one star reviews. Dr. Caudill did my first colonoscopy almost 4 years ago at a time when I was mired in medical doctor visits for myriad symptoms. This practitioner stands out in memory because he asked pointed questions about my spiritual and emotional health. Dr. Caudill is Christian and his office reflects that. I appreciated his compassion and concern about my whole body well being. I don't recall name of colonoscopy "cocktail" he prescribed (there are different RX on the market), but after skipping the last permissible meal I got the dubious "cleanest colon today" award. To the uninitiated-buy diaper ointment. Called today for a new appointment. Another courteous staff interaction and my question will be taken to Dr. Caudill for review. Referred a family member who recently saw Dr. Caudill twice. Two more positive interactions. read more

This is going to be long and include some person information, but I'd like to save others the hassle and frustration, especially when it comes to something like medical treatment. For the past year or so I've had a clicking or popping feeling at the top of my throat while swallowing. Sometimes it clicks a lot, sometimes not at all. When it clicks a lot it starts to hurt and I have difficulty swallowing. I was recommended to visit Dr Caudill. My appointment was a 8:30 am. I arrived and received my paperwork to fill out. I noticed that the person who had signed in before me also had an appointment at 8:30. When I handed in my paperwork I noticed that the person who signed in after me also had an 8:30 appointment. This should have been the sign to get out. Why would you schedule three people to see one doctor at the same time? Well I decided to wait since I was really getting annoyed with the clicking issue. I proceeded to wait 45 minutes past my appointment time. I was getting ready to leave when I was finally called back and taken to the exam room. Where I waited a bit more. The doctor came in and he seemed friendly enough. He asked me what I did for a living and I responded with both my day job at an office and my evening job at a tattoo shop. He was really interested in the tattoo job and proceeded to ask me many questions about it. Now normally I don't mind talking tattoos, but I've been waiting for an hour now and I'd really like to discuss the issue with my throat. We finally get back on topic and I let him know about the clicking and how it hurts after a while and sometimes makes it difficult to swallow. He said the best bet was an endoscopy to put a camera down my throat to see what was up. I let him know I had had one years ago when my acid reflux got bad and they didn't see anything, and that recently I had done a barium swallow, also with no results. I asked if having the endoscopy would be able to see what was causing the clicking at THE BACK OF MY THROAT. It's a physical feeling; if you put your hand on my throat you can feel it pop. I was very specific as to where the feeling was occurring. I mentioned it multiple times. He said sure. So we scheduled the appointment. The procedure went well, the nurses were friendly and helpful and the facility was nice. A couple days later I receive a call from the doctor to check up on my recovery as they had stretched my esophagus out and I should be swallowing easier. I tell him I'm feeling fine but a bit sore, and I'm still clicking when I swallow. His response was "oh really." I said "yes, so where you able to see anything that might cause the click?" His response was "well we wouldn't be able to see that part of the throat with this procedure..." EXCUSE ME? That was the whole reason I went to you and you told me the procedure would give us more information. At this point I was just pissed and needed to get off the phone. So while I did get some useful information I now I feel like this guy didn't respect my time, wasn't even listening to me, was more interested in discussing tattoos than being a doctor, and recommended an unnecessary procedure that fixed nothing just so he could bill me. Now I have a bill for this procedure and the problem that prompted my visit was in no way addressed. Probably the worse doctor experience of my life. read more

My experience with Dr. Caudill was excellent. He listened to me, was knowledgeable, helpful and made me feel very comfortable. When I called for an appointment, his office was able to get me in right away and I did not have to wait when I arrived for my appointment. If you are looking for a gastroenterologist in Franklin or Nashville, TN, I highly recommend him and no, I don't work for him. I am a patient who values a physician who cares about his/her patients. read more

Would highly NOT recommend this doctor! Horrible bedside manner!!! Not sure if he was having a bad day or just plain rude...but I wouldn't wish anyone to leave feeling the way I did today! Your a stomach doctor not a therapist! read more

I should have listened to the other reviewer. This was by far the worst experience I have ever had with any Dr. in my life. He is completely inappropriate with his patients. I am going to stop right here because I am so upset at how horribly inappropriate this Dr. was with me that I don't want to act like him. I am going to show more maturity and common courtesy than he granted me by not continuing. I will simply say I would never recommend Dr. Caudill to anyone. read more

I've never had a bad experience with Dr. Caudil. Not only is he a wonderful doctor but a kind and gentle man. I'm shocked to read someone else did not agree. I always recommend him to my friends and family. He spends time with you, listening to the whole problem and does his best to solve it. I love Dr. Caudil. read more

I feel compelled to comment in response to the negative reviews. I'm sorry if these two experiences were poor for these folks (one party did not explain at all which really isn't fair) but theirs is nothing like my experiences with Dr. Caudill. I have known him and been his patient for more than 15 yrs. I have had multiple procedures under his care and have nothing but the best feelings and praise for him, his treatment of me and the excellent care I have received. These procedures can be unpleasant by nature but he and his team make them as easy as humanly possible. I find him to be a caring and gentle professional with a great bedside manner. My wife is a patient, my mother and my father. All of us just love him. Dr. Caudill literally saved my fathers life by finding and removing pre-cancerous polyps that would otherwise have ended his life within a year. I have recommended him to numerous people and have never had anyone report back anything but compliments about him. Medical professionals in this area know him and regard him highly. He is known as the go-to choice in his field and has earned a great reputation. I truly believe you will also find him to be a great doctor and I recommend him highly. read more