Carolina was so sweet and helped make recommendations :) the whole team here was efficient and thorough and the food is delicious! Will be back :) read more

This CAVA is always clean and friendly. I really appreciate the kindness and the organization. Julian is very helpful. Also Michael the manager is a great leader! read more

Service sucks was the first customer and employees look bothered after waiting 5 minutes they just looked at me but not one said may I help you so I walked out employees don't look happy here oh well read more

My food was delicious & store was clean But what really stood out to me to write this review was Paradise's customer service she was welcoming,kind,& patient I will definitely be coming back here! read more

First time at a Cava chain. I hope my experience was a fluke. Friday night, 6:50pm, the line was LONG. It took 20 minutes to get my food but that's not the big complaint. First, the refrigerated area that has the bottled drink was nearly empty. Not a good look walking in and seeing empty shelves. Ordered balsamic date chicken bowl with a side of bread. Then, got to the counter and the first station was messy. Rice all over the place. Got to the hummus station and was supposed to get a scoop of eggplant, but there wasn't much left. Not sure why she pretended she was scooping a full scoop when I can clearly tell it was less than half a scoop. Should have gotten more from the back or offered me something else. The protein station was also messy with items on the counter, same with the toppings. I ordered a bowl and got the balsamic date sauce and the way the person SPRAYED it on with the bottle...it was gross looking. They were also out of pita chips. She also forgot to give me the bread so the cashier had to get it for me. Then, I went to the drink station and the ice tea wasn't moving but the residue was on the side of the machine and it looked...choiced. To exit, had to walk by the trash and it was overflowing. Food was on. Not appetizing after seeing where it came from. read more

CAVA - Balsamic date, chicken bowl - Mediterranean Near Me - San Diego, California

My husband and I love the food but the service never meets our needs. We have been a few times and they always forget something or are out of something. This last time they messed up the whole order and it's just unfortunate this keeps happening because the food is really good when it's right! read more

Best restaurant in Carmel MTN alongside jalapeños. Amazing customer service every time I'm here. Love this place! Been here 20+ time over the last 6 months. Food is fantastic and well priced. Pita chips are to die for. read more

CAVA - Pita fully loaded - Mediterranean Near Me - San Diego, California

They're too busy and don't do a good job. You wait for a long time. Slow staff. When we ordered for pickup, very poor amount and it was wrong. I won't return. read more

Will definitely be coming back to CAVA, Paradise has really great customer service and the food is really delicious. The vibes are nice.

Great food lovely service .. I'm a bit OCD so i definitely appreciate the super clean kitchen and attention to detail by the staff . Also they always hook me up .. love my extra Saffron rice and harissa .. Will be seeing You guys on my lunch break tomorrow .. read more

Cava is my go to for a quick, tasty, and healthy meal. Fresh ingredients, flavorful options. can't go wrong!"

Restaurant was out of control seems short staffed took me a long time to order. Tables were dirty and everyone seemed stressed out. Im a loyal customer but this location is by far the worst. read more

I love cava and have been coming to this location ever since its grand opening. The food is always tasty and the service is mostly great overall, except for Alex. Every time they're working when I come in, I always have an unpleasant experience. They skimp on portion sizes, giving half a scoop of rice and a tiny pinch of romaine for the build your own bowl. I asked if I could get a pinch more, since it's way less than every other employee there has ever given me, but instead they just roll their eyes and tell me it's an up-charge. Even with protein, they'll give just about half a scoop of harissa honey chicken (which already costs extra to get) when the newest batch had just come out! Besides the skimping on food, they seem like they hate their job, and that the last place they want to be is at work. I wouldn't be writing this review specifically about them if it wasn't this bad, but after it being every. single. time., I'm tired of having a poor experience only with Alex. Everyone else there is great, especially Luke, he's a great kid and always is super positive. I hope the manager has a discussion with Alex soon because it's gotten to the point where I know I'm going to be screwed some way shape or form if he's on the line serving food to customers. I hope this has only been happening to me and no one else has had to deal with this. read more

Terrible!! March 15th took my wife & daughter to get a quick bite while our son was at practice. Just doesn't look like a clean place at all, it had a very bad odor by the table we sat at we had to leave. Cashier handling food & cash with the same gloves . Food all over the counter tops, cook is trying grilling & mopping at the same time. Unbelievable.. read more

This was my first experience having CAVA. The food was delicious, but the restaurant was filthy! The tables were all sticky and had food crumbs on them. Trashcans were overfilled and trash was under the drink station cabinets like it had been pushed back with a broom instead of pulled out. The bathrooms looked like they had not been cleaned in a month. Black mold in the toilet bowl. It had a permanent ring inside like gunk just sat in it. The trash was overfilled and falling to the floor. The sink had hair and other nasty mess in it. The walls had nasty grime and stuff splattered all over it. I was super excited to have a healthy place to eat. However if they can't clean the restaurant properly, how clean is the food and preparation of it? read more

I don't often review but the trash cans were overflowing, behind the counter was a mess and the manager was rude. I really enjoy cava but if what I can see is dirty, I can't imagine how dirty the rest is. I would really question the cleanliness of this cava and think twice about going. There are plenty of cavas around, go to a different one, I know my family and I will definitely go to other locations that are kept clean. read more

CAVA - Overflowing trash for the entire visit - no one made an attempt to clean while we dined in - Mediterranean Near Me - San Diego, California

Excellent food and excellent service!! I don't know her name but it starts with a V...she was working on Saturday morning , 2/10 and she was amazing...Soo kind to my daughter on her birthday. The food is fresh and yummy. I built my own bowl ...quality ingredients! I will be coming more often to this location read more

Waited in line for 30 mins at 8:30pm. They were extremely understaffed. There was only one employee making bowls and payment. They were out of lots of ingredients. Two of the meat options appeared to be sitting there for too long at the wrong temperature because the fat had harden. They were completely out of their drinks. Dirty tables and filled trash cans. We love Cava but this location desperately needs a lot of attention from management. Please save this location and train your employees very well. read more

The food and service are mediocre. The place is dirty, none of the tables were wiped clean after customers, and the floor is sticky. There have been several reviews complaining about the filthy conditions, but it seems that they have been ignored by the restaurant. read more

I came in tonight (8/2) around 10pm and the two women working were amazing! I came in right after a rush and they were out of a lot of stuff but they went out of their way to make sure I got everything possible and even made a singular falafel so that I would have a full serving. Top tier service I'll definitely come back read more

Order online is NEVER quicker than just waiting in line. Usually out of some ingredients. Wait is always outrageous.

Very dirty. Out of ice and specially drinks , all 6 of them. They are always out of these drinks. Both trash cans are over full and there is no where to put the trash. The trash is piling up no the table. Not coming back to this location. read more

This location needs to get its act together. The woman in front (blue and white headband) is great and has helped maybe 20 guests in the 20 minutes (so far) that I've been waiting for my order. I'm still waiting for my app order (as are six other people), and they have one woman SLOWLY working on it. Maybe she'd work faster if she weren't listening to headphones and chatting with people. I have a 30-minute lunch break, and I'm going to be late getting back because my order is 20 minutes late and counting. If the restaurant was all backed up, it wouldn't be AS painful. But making pre-orders wait forever while they churn through a line with no wait is completely unacceptable. We order ahead BECAUSE we are short on time. Either hire faster people or fix your pickup times accordingly, please. read more

I can get over the wait for good food but this establishment is dirty. It's managed by what appeara to be a bunch of teenagers, who are less than thrilled to be working there. read more

Mikey had amazing customer service when he was making my bowl. He is super helpful especially when I asked for recommendations. Will definitely be coming back read more

It started by being greater at the door. Then after we were mindlessly staring at the menu we were approached by a very friendly gentleman who asked if we had any questions. He helped us decide on what to have. We ordered and everyone in the prep line was super friendly as well. After we sat to eat our food we learned that harissa is spicier than expected so my wife was trying to eat hers because the flavor was amazing but the spice was a little much. The gentleman who greeted us came over to check on us and saw my wife struggling. He offered to give her something to replace it even though it was our mistake. All of our food was delicious but the superior customer service outshined everything and makes us excited to come back and try more. read more

We have eaten there for over a year and never had great service. We went Monday night and there was a woman there that helped us and we had to ask her name because she was the kindest most personable server we had ever had she greeted us and had the best smile the whole time! Her name was IImani......We will definitely be back BECAUSE OF HER! Thank you! You need to hire more employees like her! Thank you read more

My friends always recommend Cava & today's the day that I finally tried it out! I walked in and the place was very clean and inviting. The workers were also so nice and helpful. I told them it was my first time there & they walked me through the menu. They even gave me recommendations on which to choose if I didn't know which one to pick. I created my own bowl and it was so delicious and filling! It's a combination of many different tastes. I would definitely come back again to try something else. I totally forgot to take a picture of my bowl before I started devouring it though hah read more

CAVA - Mediterranean Near Me - San Diego, California

This place sucks! Ordered and waited an hour for the woman to say they were out of meat. Asked for a refund and she said she didn't know how and to go online. There is no way to cancel online. read more

Food was good. Most or all the tables in the restaurant were dirty when I went in at 4:45 on a Friday afternoon.

Great service good atmosphere love food quality combination bowls are plenty to choose from

I understand the hype for this place. It is a healthier chipotle but mediterranean food. I like assembling my own bowl, but they do have options preselected that many people enjoy. This place is fairly new in Carmel Mountain. The plaza is huge, but the amount of people in this plaza is non-stop so parking can be a little far when wanting to avoid the smaller compact spaces in the aisles in front of the restaurant. There was 2 people assembling and occasionally one person ringing people up. The guy working had dropped my pita bread on the floor then resumed to give it to me with my bowl. I think it was an unconscious gesture but he did inform "let me get you another pita bread since I dropped it on the floor". I was not aware until I sat down at the table to realize that he handed me the pita bread as well. The soda machine was not working, therefore there was also no ice unless upon request. I truly think that you need the dressings and dips because it can get very dry without some type of liquid base to it. When ordering online you can get 2x the amount of the toppings my clicking it again to make the quantity 2. Ordering online has been easy and the pick up process went swiftly. read more

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Do not order from the app...takes 90 miinutes. It will say 45 but it's 90. I read a few reviews and it's happening all the time.

Quick and easy eat! Lines move quickly and the place was really clean. I made a build your own bowl and there were labels with your options at each step so it was easy to order for a first timer. I love how they have so many topping options - it makes a really colorful bowl. I would skip the pita chips - we were unimpressed and they made the meal feel heavier than it was. This location is still new so I understand some of the small hiccups - I really hope they work on better portioning though. I got a tiny scoop of chicken while my friend had a heaping scoop. Great option for a more balanced eating out meal! read more

Don't let the negative reviews ruin your first time trying food anywhere. The food for one was BOMB! The SERVICE was good very polite staff working. The inside was clean and smelt good. Very good prices as well! read more

Really good Mediterranean food, the food felt very fresh, tasty and healthy. We tried supreme green salads with chicken and pita wrap with chicken and misc veggies and it was really good. We used to be big fans of Luna grill but store close by got closed and this is much better than other Mediterranean grills we tried. Being able to customize is really good. Will continue getting food from here if we get any cravings for mediterranean food. read more

The chipotle of Mediterranean food! Prices are a little high but the harissa was great if you download the app you get stuff the staff is ok and the line moves fast read more

Absolutely disappointed with my visit to this Cava location. Had placed an online order for pickup set at 4:15, didn't get my food for about 34 minutes because they ran out of braised lamb, that of which was for my brothers bowl. After receiving my food I didn't bother looking in the bag because I just wanted to go home and eat. Salt on the wound they butchered my order completely, I had ordered spicy lamb meatballs with other toppings as a pita wrap, but they had given me the braised lamb half rice half arugula bowl. During the whole time I was standing and waiting I had noticed people also ordering Pita wraps from the in-store line, so it can't be they ran out of pita, rather it just seems like pure laziness out of the workers. I really like the food served at Cava, but they have to do better. read more

Came here 2 days in a row. Ordered online both times. Fist order they forgot all the sauces on the side, bummer. 2nd day I ordered lunch for my office. Went to pick up at 10:45 when they open. Windows were being cleaned and only 1 door was open. They do not have drink carriers and I had to make several trips out to my car and back-and-forth to my office just to bring drinks to my staff. Super inconvenient. Tons of staff in this morning and there are still items missing from my bowl. No cucumber, broccoli, or pickled onion. What a bummer! read more

Such a fresh and healthy spot! My new favorite go to for food on the go. Joey was very helpful with recommendations and Lorraine was so sweet! read more

CAVA - Mediterranean Near Me - San Diego, California