They came out to give an estimate on repairs. I never heard from them again until I received a call…read moreto collect for a past due invoice that I never received for the service call that I never heard back from. He told me since I refused to pay they could not do any service for me again. Too bad!

What a wonderful buying experience. We researched the best hot tub brands which lead us to New…read moreBraunfels Pool & Spa. We walked in and immediately greeted with their friendly team who connected us to Troy. Because of his expertise, we made our purchase and were in and out in less than an hour. Our hot tub was delivered a week later! Could not be happier and was so surprised by our gift! Exceptional company and experience (I even received a Mother's Day card ).

We are happy with our huge pool bought and installed by this company…read more Concrete and stone coping was contracted out by me but they did the rest. They wouldn't set pool in hole until I paid the full amount and had to wait a couple weeks or so on equipment but it was all installed properly and we love it!

"I purchased my pool from Wicked and it was the best decision I could have made! From beginning to…read moreend, they kept me updated on the next step and I was ready to start landscaping in 3 weeks!"

I've used this company for a couple of years but they upped their trip charges and services to be…read moresimilar or higher than Leslie's pool company.

I hired Aqua-Rite pools from out of state for a rental home that I own in the San Antonio area…read moreafter another pool cleaner just up and quit on me with no notice. My tenants tell me Aqua-Rite has done a much better job cleaning the pool then the previous cleaner. On top of doing a good job, they are less expensive. They also provide notices of freeze warnings in case you have a timer on your pump and what you should do. In addition they have been very helpful to me, being out of state, when our pool started to lose water at a fast rate. They helped arrange for a leak detection company to inspect the pool and pinpoint areas that needed to be repaired - this would have been very difficult for me to do when I am 1500 miles away. This is a family owned small business and I am very happy to support them!

My pool always looks amazing. I wish I knew their secret on how to maintain a pool that well. I…read moreused a different company in the past and had a lot of problems and the pool rarely looked as nice as it does now. I've used the pool guys for over two years now and I have nothing but praise and good experiences with this company!!

Jeff is so friendly, his prices are reasonable. He's reliable and efficient! I definitely recommend…read moreJeff!

THANK YOU! THANK YOU! THANK YOU! Not only did they bring my…read morepool back to life but he explained the do's and don'ts. Signing up for regular maintenance was super easy and within my budget.

The Good: The…read moreservicers/pool technicians are thoughtful, thorough, and helpful and do a good job maintaining the pool. I was on a weekly service plan, and the service was smooth other than the summer's heat. Note: In the summer heat or if you have lots of use during the summer, you will need to shock or add chemicals yourself. They don't make return visits in between jobs. The Bad: Service is inconsistent. 1.) Setup on a Tuesday, all good until the techs don't show up, and then you'll have to ask what happened, and you'll be on a new schedule. My schedule changed more than four times in 6 months. 2.) When it rained, and I called to be rescheduled, the GPS Onwer said there are five weeks in a month, and they only do four services. He was short on the phone and said they would take care of it next week. I ended up servicing the pool myself Communication is inconsistent. This is not a proactive service. The customer must probe on what is happening around service or questions. Be careful what is said; the owner is sensitive and short in temper and may not know what the tech is doing. No Ownership / Accountability for Issues. If you have an issue, you will not get a resolution. 1.) I gave a technician a Psyclone Filter Cleaner; he said the owner would give me a discount/credit on my bill; when I asked about it, the owner did not know and said that he fired a technician; it must have been him. I lost a filter cleaner ($300), and the Owner did nothing. 2.) I was on holiday for 3 weeks, and I returned to the house and found the pool pump running with no water circulation. The pump plumbing was so hot I estimate the pump had been running 8 hours a day for at least a week. If you look at the pics below, you can see the technician crushed the white internal filter tube when re-installing the filter cartridge. I took pictures, fixed the issue, and emailed the owner what had happened and that I would hold his company accountable for any damage. The GPS Pool Cleaner Owner showed up at the house, and I showed the owner what happened to the white tube and that the heat of the pool pump without water damaged o-rings in a cross pipe that is now leaking. He stated that I threatened him because I asked him to be accountable for the services that I pay him to provide. The Owner of GPS Pool then used unprofessional language telling me how old the equipment was, I had terrible pools, that they have problems, and that any problem was not his responsibility. He fired me as a customer and refused to hear any further explanation. Oh yes, he did try to blame everything on a technician he fired. I asked when he was fired with no response. I have video footage from May 11th - May 14 that shows the GPS pool technician servicing on May 11th, and on May 12th, you can see the pump slowly losing power and eventually not producing any filtering by the end of the 12th. By May 13, the pool was no longer filtering. How can he say it's not his fault when the evidence is overwhelming, and his tech was the last to service the equipment? I will be posting to YouTube soon. In short, don't expect any resolution; pool owners, beware.

Great service. Our last pool guy let our pool become a disaster. Casey and Becker pools saved our…read morepool. They send pics weekly after cleaning.

Mauricio is knowledgeabl, reliable, and honest. Took my pool on for weekly service even though it…read morewas out of sorts for estimate. They follow the suggestions of the home owner and do not just dump and dash. They send pictures and test results every week. 5 star service

DC Pool Services rocks it in responsiveness, affordability, and quality of service. Chris and his…read moreteam are very down-to-earth on troubleshooting the problem while saving valuable dollars where possible. Totally impressed and satisfied!

Pump motor died. Called my home warranty company and they sent Ken from Alamo Pool & Spa. Ken…read morediagnosed the problem, pulled the motor and replaced. Ken knew what he was doing and Chris (owner) was always good at returning phone calls.

First off, I do not like to review poorly but this one has bothered me. We hired Chris to help us…read moreget our pool back in good condition; I admit it had been neglected for a while but he took on the project. He came out and looked at the project and agreed to replace the entire filter mechanism and repair the Polaris. This is where it becomes difficult. He did not show back up and would not answer calls nor respond to texts. Finally, after weeks, he answered and said he had been busy moving. We were patient and waited for him to get thru that. Fast forward, he comes out and sells us a "slightly used" filter because he had replaced it for a larger one for another customer. He sold us on its reliability and assured us he would maintain it serviced. He installed the new machine (tossed and left the old one aside), he worked on the Polaris and was paid what he charged. Again, he didn't come back. We called and texted to no avail because the Polaris is NOT fixed. Now, the filter he sold us has to have all of the panels replaced because they were not good to begin with. We hired someone new now and have spent the money AGAIN to do what he promised and did not deliver. I do not recommend this pool service at all.