We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

After trial and error, Sam with patience was able to deduce my spa leak. Appreciate the time and…read moreeffort, Sam!

I was able to request service via Yelp for pool filter issues, and this company was very fast to…read morereply. I peppered them with a ton of troubleshooting questions, and they provided detailed answers. They never seemed annoyed, and came across as very knowledgeable and trustworthy! $150 to come out as of June 2025 and that amount goes toward any additional services thereafter. Highly recommend!

Jim is very knowledgeable and reliable. He always explains everything to you in detail and gives…read moreyou options in getting your spa up and running again. Fair pricing , excellent workmanship, and a great attitude. Glad I found his company and I highly recommend him.

All I can say is that Jim was very right on. His knowledge & attention to detail was great. He…read morereplaced my spa pump within the time frame that he said. Any spa problem, this is the guy to use.

My pool pump had not worked in months and I ended up needing a motor replacement. Paul was able to…read moreget it done within a day at a very reasonable price. 10/10 service and response time.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Prompt. Professional. Honest. On time. Good communication. All great things you want from any…read moreprofessional coming to your home. I had 2 other pool guys tell me I needed a new pump and I was resigned to the fact hut Jack came and saw the breaker was tripped and fixed it. He probably could have sold me a new pump but he did the right thing and honestly customer for life. Thanks!

My pool looks fantastic! These guys know what they are doing. Also fixed my heater. Very dependable…read moreand reasonable price.

My experience with Max pool service was nothing short of incredible! Max is a consummate…read moreprofessional and an experienced meticulous craftsman. Not only did he replace my failed pump within two days of the estimate but it he repaired and cleaned my pool so well that we hired him to service our pool full time! He is knowledgeable, respectful, clean, and has pride in his work which is a rare trait these days. So glad we found Max Pool service!

I highly recommend Ryan and team. The entire build process was nearly seamless and the team…read morecommunicated each step of the way. Design: Ryan visited the site and assessed our planned location and design. He then provided variations and suggestions to help visualize the final product. Super helpful and something other builders were not offering without commitments up front. This alone gave me confidence. Permitting: Far easier than expected and I'm sure largely due to the team and support staff. A little hiccup was resolved quickly allowing us to continue to move forward. Build: Coastline had the subcontractors they needed on call and available within very short time frames. As we moved through each step from excavation to rebar to plumbing to Shotcrete and then finishing with each inspection the team was ready for the next step. A minor issue with one inspection was resolved quickly and not the teams fault. Finish: Coastline ensured a beautiful finish and straightforward and easy final inspection process. Help the Coastline team move things along by having your choices for coping decided early in the process. All the subcontractors were excellent and knew what was expected by Coastline. After a number of estimates by other builders we felt most confident with Ryan and team. Every time we questions or any concern no matter how small the Coastline team was quick to respond and help explain and resolve any questions. If we were to build a pool again the future we would absolutely be repeat customers of Coastline!

We truly couldn't be happier with our experience with Coastline Pools. We did our homework and…read moreinterviewed several builders. We never thought we could get close to the pool we got in our small yard! We had a very specific vision, and they were creative, flexible, and willing to work through every detail to make it happen. They never made it feel impossible instead they came up with ways to bring out vision to life. Everyone involved in our build was an absolute dream to work with. All of our questions were handled thoughtfully and respectfully (even evenings and weekends) That level of integrity matters. This is one of the biggest investments and dreams and I'm so grateful we chose Coastline. I love my sparklypool! .

Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

I had a great experience with Zach Attack Pool Service. Zach got back to me right away & had…read moreeverything done within 24 hours of reaching out. Luke, the tech who came out was amazing. Honestly he seemed way overqualified for the job. He explained every little detail about my Pentair SuperFlo VS 1.5 HP (2.2 THP) - EC-342002 pump & walked me through all the programming settings. Everything made sense because he took the time to explain it, which I really appreciated. He worked fast, did a clean install & even took my old pump with him. Overall easily a 10/10. Extremely knowledgeable, professional & super fast. I'd definitely recommend them to anyone.

Our pool has never looked better! We have been so happy with…read moreNick taking care of our pool/spa. Friendly, knowledgeable, and professional! Always shows up when he's scheduled to. Competitive pricing. All around great care! Nick does weekly cleaning/maintenance for us, but also has the skills to change out old equipment. Highly recommend!

I requested some help replacing a wired-in electric pump for my installed yard fountain and Nick…read morewas super responsive and helpful from the start. He corresponded with me via text before the job to learn more about my specific needs. He gave me an estimate and then worked with me to schedule some time to come by. He was able to get the job completely done and my fountain working again in less than an hour. He also helped fix a problem with my timer that I didn't even know I had! Not only that, but he was super communicative and helpful in showing me some additional troubleshooting that can help solve future problems should they come up. High recommend working with him and will seek his help for any and all future fountain/pool related issues.