Came in here not knowing what to look for or what would help relieve some shoulder pain, specially with medicines and rubs being so expensive nowadays, Haily was very patient with my indecisiveness and kept asking me questions about how painful it was and what my preferences were ,she was very helpful and eventually once I decided to look for something easy to take she recommended the Pain Cream , its been such a relief being able to ease the pain specially after a long day at work. Definitely will me coming back due to very professional and friendly service &' will be recommending location and product to some of my other buddies. read more

Super helpful and knowledgeable! Gianna took her time explaining the different products.

I recently bought an orange juice at this store to mix my kratom. After opening it I noticed black mold on the cap. Like a responsible customer I called the store to notify them there stock could possibly be bad. The manager apologized and promised me to make it right when I came in the store. I came into the store today to purchase some kratom products. She remembered our phone conversation and told me I could either exchange it for another OJ (which there was none bc they threw them all out) or choose a product of equal or lesser value. I simply asked if she could refund the price of the OJ ($3) on my $45 purchase. She told me she could not do this due to store policy. She told me I could get a lollipop or a lighter (things I don't need or want). This company lacks simple customer service. I was a loyal customer before this but will not be returning back to this store. read more

I have been coming to this CBD KRATOM STORE IN DOWNERS FOR 3 months now. Getting off opiotes for chronic pain. I have not had 1 wd symptom and feel like myself again. There is nit one person that works in this store that is nit beyond super helpful all of the associates are a huge asset to this business. Even though I know I can buy bulk Kratom online I would never go anywhere but here to purchase it. Thanks to all that wirk here FATBOYJOE read more

Lukas and Tamia were super helpful the store has a great selection and they can help you find exactly what you need!

I've been here 3 times this week. Between the customer service of izzie and Lucas to the products themselves this place is a 10/10 would recommend! The Halloween candy that they had out was just a bonus on top of a great visit! read more

My wife and I went here the other day (downers grove location) and we had a great experience. We didn't know much of anything about CBD but thankfully Aiden did! He was super knowledgeable about all the products and helped guide us through finding the right product for us when we had no idea what we wanted when we walked in. We will definitely be returning! Thanks Aiden & CBD Kratom! read more

I was in this specific location in Downers Grove a few weeks ago and this gentleman, Izzie I think his name is, was so educated about the store and all the products that I felt so comfortable shopping. He helped me chose products to help with my daughter's severe anxiety. Any questions I had, Izzie answered professionally and politely. He's knowledgeable and has beautiful customer service skills. Thanks so much! read more

Seems like a nice place. Their Kratom pricing is hilarious however. I thought it might be cool to check out a place that apparently specializes in Kratom and it looks like they are catering to the people that have no idea what Kratom pricing should be. It was somewhere around 60-75 cents per gram or more. Right down the street you can get good Kratom for around 20-30 cents/gram. Maybe I'm missing something but looking forward to the day a place like this comes out with fair pricing. read more

Very clean and appealing store. Brent is very patient and helpful (and I usually ask a lot if questions!) I take CBD every night and sleep like a rock. I have also almost eliminated ibuprofen, using CBD instead for regular aches and pains. read more

OK, you guys all know you can buy Kratom online for around 20 cents a gram. Really good Kratom. CBD K charges a dollar a gram. Maybe that's ok in a pinch, but now -- unlike the past -- the quality of their Kratom has plummeted, it's absolute garbage. I went in to ask for a replacement on some garbage Maeng Da they sold me, just a ten gram packet. They wouldn't budge. I'm a very loyal customer who never complained in 3 years. So what they have is crap Kratom at 5-6 times the price of honest online vendors. Not a tough call, avoid at all costs.... (and yes, the employees are friendly, but so what when the product sucks) read more

Got recommended to visit the shop on Ogden in Downers Grove and had a great experience thanks to Jamie and Raúl! I'm new to buying CBD vape cartridges and they walked me through a host of options and were very nice with all my beginner questions! The store had a great atmosphere and would now recommend myself! Will definitely be a return customer! read more

I rely on CBD to help me sleep. I have specific allergies, and sometimes, I have trouble finding the right brand. Brent was fantastic, friendly, helpful, and knew a lot about the products. I very happy with the product he recommended. Great service! read more