Wait time at the clinic is crazy. They see patients that have appointments first even if you've been injured on the job. My first visit there I was the first one in the door at 9:00 AM when they opened. Was finally seen at 2.45 hours later. Was told they overbooked the doctor which was the only person to treat patients. There were 5 people that went in ahead of me. They've had quite a few changes with medical and staff people there. I was seen by Dr. Hare which is better than seeing the Nurse Practitioners there. Overall if you can get your personal physician for dealing with a Workers Comp injury you're better off. read more

Sent here to do a drug test for work. The paper given to me said they're open till 7 pm. Got here at 2:58 pm and they said drug tests are only until 3 pm and I had to come back another day. Fine, called to schedule an appointment and they said no appointments for drug tests allowed. Ok, so I came back on a Thursday at 9:03 am. I've been sitting here for over an hour and they still haven't called me in to do the stupid test. They took one person that came in after me and I'm still stuck here. Please hope that you never have to come here for anything. Their sign says that they offer high quality medical care that is fast. Yeah right. read more

CCCMA Occupational Clinic - Lies, all lies! - Medical Centers Near Me - Hayward, California

I had a DOT physical scheduled and when I came I had to wait for 45 minutes. The receptionist told me that the doctor didn't show up. I live 45 minutes away and this clinic just wasted my time. The doctor is inconsiderate. Horrible place. I suggest companies not to do business with this clinic. read more

CCCMA Occupational Clinic - Lobby - Medical Centers Near Me - Hayward, California

I seen Dr ASH JAIN ,M.D from Fremont yesterday 01/18/2022 for my Dad.. My dad had the ultrasound for the heart and he seen Dr ASH after that.. We got there 10:45 am and exactly time for the appointment.. After 5 mins my dad took Ultrasound for his heart for only 15 mins /20 minutes in second floor room 201....After ultrasound done and we went to third floor to see Dr Ash Jain .When we were there we don't need to wait too long only 5 mins and we seen Dr Ash Jain..Dr Ash Jain is very friendly and he knows what is the problem with my Dad after he reviewed my dad result for his heart..I wanted to give all 5 stars with Dr Ash Jain and his 's office in fremont ..I will recommend to see Dr Ash Jain to all my friends who have the problem with the heart ..And also the service is very good in Fremont and don't need to wait too long... Dr Ash Jain,MD Internal Medicine Clinical & Interventional Cardiology Peripheral Vascular Disease 2333 Mowry Ave #300 remont Ca 9453 read more

I was sent to this clinic to treat a work injury. I was assigned Dr. Hare Who was very unethical and unprofessional. From the start, Stating that I did not hurt my shoulder and that she would not recommend any exams or therapy because "in her opinion", my shoulder was not affected during my accident . I am very disgusted with this person and the way she handled my case.. At the time of this post, it has been about 7 weeks of enduring shoulder pain and without any treatment or attention to my injured shoulder because of her belief and neglect . When I requested treatment for my shoulder on my last visit,, she stormed out of the exam room yelling out how it was so ridiculous that I was asking for treatment for my injured shoulder. I have requested a transfer out of this Clinic. and hope to never deal with this person again. read more

Despite what it says online, their hours are 9 - 5:30. I pulled up at 8am and was unpleasantly surprised by the note on the door. If the hours changed in March, why hasn't the website been updated? Nevertheless, I waited around and at 9:15, Carla (nurse) finally opened the doors. While I was in the waiting room, one of the nurses got on her cell phone and laughed about being exposed to COVID and not getting tested. Further conversations that I heard lead me to believe that an employee tested positive. I know it happens, but joking about it in the company of patients is highly unprofessional. I was the first person in line and it took 25 minutes for me to be called up for registration. Then I was informed that I would have to wait for another nurse to arrive to cover the front desk so that I could get my drug test done. She didn't show up until after 10am and I was finally tested around 10:15. All in all, something that should have taken 20 minutes took well over an hour due to understaffing and poor customer service. AVOID THIS PLACE IF AT ALL POSSIBLE. read more

Worst clinic to come to. If your job is sending you here just ask to go to another clinic. Every time I come here I am waiting 1+ hours beyond the given appointment time. They are very unorganized, unprofessional and very inconsiderate of other people's time. I understand the first time but to happen at every single appointment is outrageous. The lady at the front desk said that "they had walk ins which put us behind" ... now if there is a walk in before my appointment. Why would you continue to take walk ins when you know it is going to interfere with appointments that are SCHEDULED. Ridiculous. But not surprising they are located next to St.Rose ‍ read more

The front desk staff are friendly and approachable. Dr. Heinrich and PA Medders are great guys! They care, take the time to hear what you have to say and they try to help the patient the best they can. Neither has an ego that you may feel in other doctors offices. read more

Came in to get a drug test at 11:45am and I'm currently still waiting at 1:15 pm. Nobody has been in the lobby, but me for the past 45 minutes. Asked the receptionist how much longer it would be and she asked me for what?! I'm the only person here what else! She said the doctor is in with a patient still and I'd be taken after. Finally got seen at 1:20pm ! Whole time they lied because the doctor didn't even do the test the medical assistant sitting in the back the whole time did it. This is ridiculous just for a drug test. Someone could at least told us that the wait would be so long. Especially since you can't schedule appointments for these types of visit! Will NEVER come back to this center again and highly recommend nobody else does either! read more

Came here for a normal new hire drug test for a new job. The front desk needs some help. They provided no directions but to sign my name on a clipboard. Didn't bother to read my Treatment Authorization form or give me any information on a wait time. Also - they seem to have more enthusiasm to chat with their co-workers next to them. This office has ZERO privacy and extremely thin walls. The staff talks so loud that we can hear the entire conversation from the seats against the wall. Basically their "Please Respect Patient Privacy" flyer is useless. read more

I've been coming here for almost 2 months now for my worker's comp appointments. It's right next to St.Rose hospital and right off the freeway. There is a small parking lot right next to it however it's full a majority of the time however you can park right across the way and there is always plenty of parking. The staff here is extremely friendly and personable. They always ask how I'm doing and how my foot is. The rooms are a bit outdated but they get the work done. Dr. Heinrich is my doctor and he's probably one of the first that I feel truly truly listens to me. All in all great experience! read more

Checked in at 8:23, didn't get called in until 9:05. I think the staff needs to calm their conversation down. Too much information has been unintentionally shared to the patients in the waiting area, when there is a sign posted to be quiet. read more

Worst place to come for a drug screening. You can wait up to 2 hours or more. They take appointments first. And drug screens don't get appointments so you're seen after everyone else has gone. I was the second one here when they opened and more than 5 people have surpassed me. Avoid coming here if you can! read more

Was requested to come here for work to get titers. Front desk people are all new and clueless, wait time is an hour even if you're the first one there, or the only one there. 3 hours otherwise. Tried calling their number and you can't leave a message, they don't pick up. This place is a joke. read more

I'm sure I was here before two people that was called in when trying to make a complaint the lady act like she didn't have nothing to do with it and she's an employee I would not recommend this place. No stars read more

my scheduled appointment was 11:30am on 8/29, since I had never been here before I arrived early to fill out the necessary paperwork. I thought that since I arrived an hour before my appointment I could sere the doctor before my scheduled appointment, no such luck. A patient that was waiting longer than me decided to reschedule and I got to see the doctor. before this I was told the doctor was running late. My appointment was in Hayward, I live in Fremont and do not drive so I have to depend on rides. I have had this experience with other doctors, is this fair to patients. on the plus side this was only a consultation appointment requested by my Neurologist and will hopefully never have to come here again!!!! read more

Three hours wait just to get a urine drug test. What is wrong with this facility?! There were only 5 people ahead of me.

One particular individual who's help so impressed me, I had to do this Yelp review... I wish there were more people like Silvia when it comes to discussing problems in billing. I had taken my grandson who is a full time college student to urgent care for treatment. At the time, he had no insurance so I paid the full amount "out of pocket". Later, I received an invoice for a test he had done. The amount was quite high so I called to question it. I spoke to Silvia, and to my surprise, experienced the most impressive, courteous service. She was understanding, detailed in the billing explanation, offered a solution and did a follow up as promised. I'ts been a long time since I've experienced such excellent customer service and I just had to give her phrase. CCCMA.... You are lucky to have Silvia! read more

I would give this place zero stars but unfortunately its not an option. I had my appointment at 11 am and wasn't seen until 2 in the afternoon! I waited 3 HOURS to be seen. If you have to get work done, try looking for other places because they will make you WAIT HOURS. Not to mention my visit was only 20 minutes. This place is ridiculous!!! read more

FREMONT facility has the worst front desk and management. Nobody knows what they are doing! Terrible communication for Doctors to patient! they can't even keep a doctor appointment on scheduled day. WTF! Should have stayed with KAISER! read more

Quick and easy clinic for a drug test for work. Lots of chairs are found in the waiting room, workers are friendly and there are magazines to read while you're waiting and be sure to grab the card to get discounted prescription drugs. There are plenty of rooms for patients and parking. Conveniently located right off of 880. read more

I started coming here after my injury at work, I've gone in for a month now and it is probably the best clinic I've been to! The staff is always so friendly and Doctor Medders is very helpful too! I'd recommend this place. read more

Wait time is horrible. Had to wait two hours. And the test doesn't even come back till 5-7 days later like that makes no sense. Very disappointed with this place and last time I'm ever going there. read more

Was put on hold when I called. I arrived at the facility after being on hold for 20 minutes, hung up when I walked up to the front desk. Then had to wait over a hour for a pee test with only three people a head of me. I will never drug test here again. read more

The medical staff where excellent treatment but the front staff failed on many issues Not complete the paperwork before you leave and have to return read more

My experience at the clinic today was great! I went in for a medical Exam to renew my Commercial B license, but I had a few extra issues to deal with. The staff was patient with me, and very helpful. Even though it took extra time to sort out all the details, they did it graciously with a great attitude. I especially want to commend Rose, who appeared to have a troublesome cold, yet she went the extra mile to make sure I was taken care of and all my issues were resolved. Often times when I'm at a busy clinic, the people have a heavy work load and are not able to offer a friendly service, or they just don't want to mess with complicated issues and they take the easy route for themselves, but in this case they not only listened to my issues, but they took the time to deal with them with a pleasant disposition. Thanks Rose and Staff! DC read more

They opened at 730a. I got here at 740a, drinking water all the way here, to be PREPARED. There is 1 other person ahead of me. And he just got called in...its 815a. I gotta pee! Lets go! Thinking im getting ahead of the crowds before work is failing. read more

Do not expect your appointment time to be respected! I made an appointment and double checked that they weren't running late, 45 minutes after my appointment time I had to ask them if I would be seen soon. read more

Ive been here before and depending on when you come in without an appointment you can be in and out. Other times you do have to wait. Today i came in without an appointment to get some titers done, and the lady who registered me (Donna) was super helpful and nice. Today is one of those in and out days. It all depends on what you are getting done as well. read more

Before coming here, be prepared to wait a LARGE amount of time. Don't forget to bring something to keep you occupied. Didn't finish after 3 hours. read more

Ccma is right next to st rose hospital in hayward. I had a very excellent experience with my nurse Judy. She is knowledgeable on her field, cool and funny and very accomodating. She decreased my anxiety level. I been a patient so many times in other places but i never met a nurse like Judy she is the best nurse she treated me very well. To the manager and your team May God bless you. read more

Frequently wait over an hour to be seen for a 5 minute appointment and the bathroom looks like something from a horror movie. Enough said.

The facility is gross and outdated. My doctor had no idea what he was doing. The man forgot what he first diagnosed me with then tried to say he never told me that. I even had nurses telling me not to see that doctor because he was so bad. Dr.Heinrich(don't see him). Some of the rooms smell like urine. The front desk staff is great, the nurses are great, and the other Doctor there is great. read more

The employees here are always very friendly and helpful, whether it is the front desk or the medical staff. Every time I called, someone was able to assist me with whatever questions or concerns I had. Not only did the staff here make the medical screening process as painless as possible, they also went above and beyond for me. While driving over to return for my TB skin check, my car broke down on the freeway. By the time I got my car to a shop and called for a ride, I realized I would not be able to arrive before closing, and this was the last possible day to do the skin check. I called to let them know that I couldn't make it and to ask when I could come back for another test. The manager and the technician graciously offered to stay 30 minutes after closing so I could get my test done and avoid paying fees for a re-test. This is exceptional customer service. read more