This is a fairly new nail salon in Ranson. There was only one nail tech working the day I went in…read more I'm glad I made an appointment because two walk-ins came in while I was there and they had to be turned away. The first thing I noticed was the VERY strong smell of stale cigarette smoke. I don't remember what this place used to be before it was a nail salon, but the stale smoke smell didn't leave during the remodel. After my appointment I got home and had to change my clothes because they smelled like stale smoke. I was happy with the service provided but I probably won't go back because of the smell. If they're ever able to figure out how to fix that, I would consider going back because I was happy with the service.

This place has been good iv been there twice and so far so good the owners are very nice and the…read moreplace is clean, my dip mani was great

I have to give a shout to Natalie's Nails; it has been months since my last pedicure, and my hobbit…read morefeet were turning into some mutation out of a Sci Fi novel. Of course, I blame it all on Virginia's Covid-19 lockdown, which was why I had to travel 90 minutes to find a nail oasis like Natalie's Nails to bring a little civilization back to my feet. I was thoroughly impressed with the shop's cleanliness and safety precautions: everyone was wearing a mask, social distanced, and scheduled by appointment only...Dr. Fauci would be proud. My nail technician Misty did a fantastic job, taking my from the brink of a foot fiasco and bringing me back to humanity. Of the hundreds of foot treatments that I've had, my Natalie's experience was one of the best. In fact, if I didn't live so far away, I would make this my regular shop for some nail perfection.

I have been a loyal customer of this salon for several years, which makes writing this review…read moreextremely disappointing. I came in for a pedicure, manicure, and wax appointment. During removal of remaining gel product, the technician repeatedly used the drill to grind away the leftover gel rather than soaking and dissolving it. As he continued, the drill became increasingly hot and began burning my nail area. I told him the drill was becoming too hot and hurting me. Instead of stopping, checking my nail, or adjusting his technique, he dismissed my concern and stated, "It's not even powerful," then continued drilling. The process continued despite my complaints, and there were multiple instances where the drill came into contact with my skin. The experience was painful, careless, and completely lacking in sensitivity to what I was saying. Because of how I was treated, I made the decision not to continue with the manicure or wax service. When I went to the front desk and explained that I would not be moving forward because of the technician's treatment and behavior, the technician came to the front and loudly asked, "So you're not getting the wax?" After I said no, he proceeded to curse at me in Mandarin. What is unfortunate is that there seemed to be an assumption that no one would understand what was being said. Some people do understand Mandarin. I did. The comments were inappropriate, disrespectful, and entirely unprofessional. I chose not to argue, raise my voice, or create a scene because I refuse to respond to disrespect with more disrespect. I simply left. What concerns me most is not only the verbal treatment afterward, but the fact that a customer expressed pain during a service and was ignored. My finger is still hurting from the excessive use of the drill, and I am monitoring the situation closely. After years of supporting this business, this experience ended that relationship for me. I will not be returning, and I strongly encourage management to address both customer treatment and service practices before someone else has a similar experience.

If you're wondering about diva nails, please hear me out. I'm not paid, not an add, just a customer…read moresince 2022 that walked in without an appointment and became a loyal customer. They are smaller, but I think that's why I like them more. They are attentive, availability is reasonable! I've sat in the chair and watched them efficiently take care of everyone that came in. I absolutely love how friendly and attentive all the technicians are. They will carry conversation with a smile the entire time and make you laugh even. It's my fav place to go to unwind bc the employees have always made me feel comfortable. I'm always greeted with a hello, every single time. I walked in and noticed the cleanliness. The smell didn't bother my sinuses like others do bc remember it's smaller, not too much at one time. They are SO kind even have a candy dish with unique Vietnamese candies to try. I don't feel like my service is rushed like some express places. Most importantly, my dignity has always been a priority to them. I don't have the prettiest feet, but my nail tech makes me feel a million bucks. I love all of the ladies bc of how they make me feel when I visit and it's like a 2nd home. And I will protect them if someone is disrespectful..

Always amazing service, friendly service and clean environment. I only use the pedicure services…read moreand highly recommend them. Thanks for being so awesome!

Lynn always hooks me up with the cutest gel manicures!!! Fast service and great prices! I know I'm…read moregoing to look great coming out of here!

Charles Town's Best!!!…read more They treat you like family. Outstanding Professional services. Ask for Jane

I am visiting from NJ. I get weekly pedicures so needed to find someone…read more Nui is such a sweet lady and I got a really nice pedicure with Thai stick massage. She takes her time and that's a plus!

She's always quick to get me in and really takes her time pampering you! I enjoy the one on one…read moretime with her and never feel rushed. Plan on a mini spa day to relieve your stress when you go see Nui!

I'm disappointed that I'm updating my review. I really wanted this to be a 5-star nail salon. It…read moredefinitely has the potential to be, which is why I'm giving it 3 stars rather than 1 star. I made a follow up appointment from my first visit. I'm VERY particular about making appointments - I'm punctual and I expect the business to be, too. I realize that things happen and schedules run behind, but you CAN'T accept walk-ins when you KNOW you have an appointment coming up. I arrived 10-minutes early, knowing I would have to soak my nails. I waited, and waited. Half hour later I was asked to sit at a table and they would be with me shortly to soak my nails. I politely declined and let them know that I made an appointment for a reason and I couldn't accommodate the significant delay. They apologized profusely but they'll have to figure out how to better manage the walk-in traffic vs committed appointments. I would still consider coming here if I had an early appointment but I think the later it gets in the day, the more delayed they get. They do a good job and the place is spotless. I just have NO patience for not adhering to my scheduled appointment time.

It was terrible! My daughter's hearts look like chickens! Some older lady did them!! I paid over…read more$80 for this and should not have paid anything!

I have been going to Shear Power for awhile and am very pleased with this salon. Leslie is…read morewonderful and so very nice.

I have been looking for a good hair place for years. It is really difficult -- especially in this…read morearea -- to find someone who can't only cut and style hair, but do it well. I bought the Groupon for the haircut and partial highlights. When I got there Angela was finishing up some formal styles but got me in at the time that I made my appointment for. We talked about what I wanted to do -- even more surprising, she understood what I wanted! I'm so used to stylists not caring or understanding what I want to do with my hair. She got my foils in and let me hang out while she did some other haircuts. I watched her with kids and was amazed. She did a great job even though the kids were squirming the whole time! After we got my foils out she started on my hair. I do have short hair, but want to grow it out. She did a great job trimming and making sure that nothing was uneven, then she talked to me about what she plans to do next time I come back so we can make sure my hair grows naturally and doesn't look like a helmet of hair. Overall I was pleased with the service. The other reviewers are right -- this place isn't much on the outside but it is very spacious inside. The service was great and I look forward to going back -- and finally having someone who knows what she's doing with my hair!

When I first moved in I West Virginia my hair got messed up by another local barber shop which…read moreshall not be named... Doug fixed that. Truly a master of his craft, who has a passion for cutting hair. It's easy to see why he is booked so far in advance!

I have been going to Doug at Head Hunters for the past 25 years. Doug started cutting my hair when…read moreI was just 9 months old and he has cut my hair every single time I've ever gotten it cut for the past 25 years until today (I moved across the country and had to find someone new). No one will ever cut your hair like Doug. He doesn't just cut your hair, he molds it to your face. He has good insight on what is currently trendy and stylish with both men and women's hairstyles. If you decide to get a full hair shampoo and wash, cut, and style, you will be more than satisfied with the job he has done. However, you might walk out of there thinking, "It doesn't look as good as I thought it would..." To that I say, give it a couple days. Doug doesn't just cut your hair and style it to look good for that day, he molds your hair to look good as it grows out. Not only that, he will teach you how to style that way so you have "salon looking" hair everyday. Perhaps I'm bias, especially considering the man saw me grow from a small boy to a man and cut my hair every step of the way. Either way, to me, "he's the best hair cutter in the world" as I used to say as a child. If you DO decide to book an appointment with Doug, tell him Bruno sent you and says hello.