Rick could not help me, but he put me on the right path and I was able to get my problem solved.read more

Rick seems like a straight up guy and helped me out of a jam. I'm in the same business as him and…read moreif someone took my proposal and used it as a homework assignment, I'd tell them to pound sand if they then asked me to install gear they purchased elsewhere. Also the cheap Best Buy remote does not allow for the customization needed for most systems. Michael F's review should be totally ignored, I know his type.

I needed to update my old desktop, and a team member assisted me with finding a new one that met my…read moreneeds. I purchased a new desktop and monitor and I'm very pleased with the performance and quality of the new hardware. The team member did an amazing job with guiding me to a suitable device for my needs. The help is truly appreciated.

**DO NOT PURCHASE FROM BEST BUY -- AND MORE IMPORTANTLY, IF YOU VALUE YOUR POSSESSIONS AND THE…read moreSAFETY OF YOUR FAMILY, THINK VERY CAREFULLY BEFORE ALLOWING BEST BUY TO INSTALL ANYTHING IN YOUR HOME.** I purchased a new television from Best Buy, purchased the television mount from Best Buy, and PAID BEST BUY to professionally install the entire package in my new apartment. Today, I was standing in my kitchen when I heard a noise. I looked into my living room and my stomach dropped. **MY ENTIRE TELEVISION AND WALL MOUNT WERE PULLING OUT OF THE WALL.** The mount had come away from the wall and the television was apparently being held up by only ONE remaining screw at the bottom. I was home alone. I had nobody there to help me hold the television, nobody to help me lift it off the failing mount, and nobody to help me get it somewhere safe before it came crashing down. And all I could think was: **What if I hadn't been home? What if a child had been standing underneath it? What if a pet had been underneath it when it fell?** This wasn't a television I hung myself. **I PAID BEST BUY FOR PROFESSIONAL INSTALLATION.** When you pay a major national retailer to professionally mount a large, heavy television on your wall, you should be able to trust that it was installed safely and securely. So I immediately called Best Buy expecting them to take the situation seriously. Instead, I was told that because the installation was more than 90 days old, they would not warranty it and that I would have to pay **nearly $200 for someone to come out and LOOK AT IT.** I was also told I would have to "get on the schedule." Let that sink in. **The television that BEST BUY installed was actively pulling out of my wall, and their response was that I could pay them almost another $200 and wait to get on their schedule.** I was so disgusted that I hung up. And then it got even worse. This happened at approximately **3:00 PM on a Friday afternoon of a holiday weekend.** Somehow, I was lucky enough to find an independent professional named Steve who understood the urgency and arrived within approximately 30 minutes. When Steve safely removed the television and mount from the wall, we discovered what was behind it. **BIG SURPRISE -- IT WAS A SHODDY INSTALLATION.** The mount had locations available for FIVE screws. **Best Buy's installer had used only TWO.** The two screws weren't even the same length. The longer of the two screws had been installed at the BOTTOM of the mount instead of the top, where significant pull-away stress occurs. So for all of this time, I had a large, expensive television hanging on my wall and had absolutely no idea how it had been installed behind that television. Why would I? **I PAID BEST BUY PROFESSIONALS TO INSTALL IT.** That is the part people need to understand. When you hire someone to install something in your home, you're not standing behind them inspecting every screw. You are PAYING THEM because you're trusting that they know what they're doing. You're trusting that the work you cannot see has been done correctly and safely. Apparently, that trust was misplaced. To make this even more unbelievable, **I ALSO PAY BEST BUY FOR THEIR TECH SUPPORT/WARRANTY MEMBERSHIP PACKAGE.** You can be assured that I will be cancelling that as well. Why would I continue paying a company for protection and technical support when I cannot even trust the quality of the installation they performed in my home? This isn't about a late delivery. This isn't about somebody being rude at a checkout counter. This isn't about receiving the wrong television. **THIS IS A LARGE, HEAVY TELEVISION THAT WAS PULLING OUT OF MY WALL AFTER I PAID BEST BUY TO PROFESSIONALLY INSTALL IT.** And when I called them while it was happening, instead of hearing, "That should not happen. Let's make sure you are safe and get someone there," I heard about their 90-day policy, another nearly $200 charge, and getting on a schedule. That response tells me everything I need to know. If you're thinking about buying a television from Best Buy, televisions are available from plenty of other retailers. But if you're considering paying Best Buy to install something heavy in your home, **PLEASE REMEMBER MY EXPERIENCE BEFORE YOU MAKE THAT DECISION.** Ask exactly how many fasteners will be used. Ask whether they're going into studs. Ask what hardware is being used. Ask whether the installation meets the mount manufacturer's requirements. And do not simply assume that because the company is Best Buy and you're paying for "professional installation," everything behind that television was necessarily done correctly. I made that assumption. **I WILL NEVER MAKE IT AGAIN.** Based on my experience, **I cannot recommend Best Buy installation services and I will be taking my business elsewhere.** Best Buy, you should be embarrassed. You had an opportunity today to hear, **"The television YOUR installer mounted is coming out of my wall,"** and imm

These guys know their stuff, and they're quick to fix any technical problems you present to them…read more They went above and beyond to fix my Korg Minilogue, will definitely use them again.

Called left message for Mike to give a call back then called and had another person on a different…read moreday and asked for the same thing. I was told I would get a call back by noon. I never got a call back to discuss a repair on an McIntosh MX122. I was on vacation from Ohio and it would have been nice to had a call back so I could have had my MX122 repaired. Called again on 9/4/26 in the morning. Talked to a lady and she was apologetic and wanted to make things right. She was going to pay for the shipping to get my MX122 repaired. She told me she would give me a call back that day. Never got the call back that day nor the next business day.

Stopped in one day by happenstance when I saw their sign from the road. I had my broken turntable…read morein my car looking for a place that I could take it to get repaired. The son of the (Owner) was extremely knowledgeable and it was a very small fix and with him running all kinds of tests to see if it was just the needle. He determined it was just that part that I needed and advised I could get it online for much cheaper than it would cost to have a repair shop fix it and even went so far as to provide me with the part number and told me how to do it once I received the part. He was also in the process of closing but helped me anyway. He went over and above what anyone would do in this scenario. It's a little late posting this because I forgot to do it when I left the store, but I hope he sees this and remembers who I am. If I ever have any electronics that I need repaired, I am definitely going to bring them to this place. They are unbelievable!

Very helpful and knowledgeable about vintage AV equipment. One of my Japanese Onkyo M-508s suddenly…read morewould not power on. Adam diagnosed the problem and rebuilt the power supply. He also adjusted the bias and put it through a 24hour load test.

Willy and his talented staff rehabbed a Tandberg 3001 tuner and it sounds amazing. This is…read moreprobably the twelfth vintage component they have rehabbed over the past five years and all are performing. perfectly. Will I return? You bet I will. Steve Horn

I have an ~25 year old subwoofer that went bad - buzzing when the system was turned off. No shop in…read moremy Kansas City area would even look at it. So, after an internet search, found Sound Technology in far away Tampa. Communication with them was excellent during the whole process. Shipped the fairly heavy unit to them, and it was promptly repaired, and once again sounds perfect. Pricing was entirely fair. Couldn't ask for a better consumer experience!

I can't quite place it, but this Target isn't spectacular, but it's fine. The layout of this area…read moreis a little odd (at least to me) as I'm not used to Target occupying the top level of a multi-story building, but once you're inside it's familiar enough. The store just felt really cramped, yet missing a lot at the same time. Maybe I was just looking for the wrong things, but I just didn't find anything I was really looking for and had to just settle on a few things to get through during my short trip.

This has to be the worst Target store I've ever been in. The selection of merchandise is terrible…read more(for some reason it's way worse than most of the Targets I've ever shopped at). Things are laying in the aisles. It's just a mess. I needed a hard side suitcase for business purposes and the only one that met my needs had a handle that didn't work. The parking lot is dark and feels unsafe. The elevators are slow and at least one of three doesn't work. The walkways and the stairs by the parking lot are absolutely gross. Not sure what else to say. Basically, it's nasty and not typical of most Target stores.

TBES did a wonderful job transforming our house to a Smart Home using Control 4. 6 TVs, door…read morelocks, ceiling fans, garage door, all the 14 lights, thermostat, 2 cameras, and security system all controled with touch screen controler, iphone and android apps, and remote controls. The process started with the owner Jaret coming to our house to discuss our needs. It felt like he was more of a consultant than a salesman. TBES crafted and installed a system that does everything we wanted and MORE. Very reasonable pricing and great customer service. I highly recommend TBES and wouldn't use anyone else.

I have recently had the opportunity to work with Tina and Jaret over at Tampa Bay Electronic…read moreSystems. They were both very professional and friendly at all times. In speaking with Jaret I could just tell he is a perfectionist and a expert when it comes to any kind of home automation or home theatre set up. I would highly recommend them for any kind of electronics work you may need in your home or office.

They were extremely thorough with their process and didn't overcharge. Love that they were honest…read morein telling me which speakers had issues and which ones didn't.

I sent them a pair of drivers that turned out to be very difficult to repair. Rather than declining…read moreto repair them they worked on them. They did excellent work, considering the difficulty of the repair. The packing method they used to ship them back to me was excellent. Recommended.

I called to inquire about security cameras after my car was vandalized in my driveway. The next day…read moreI had the information I needed and I considered the price fair as I needed five cameras and I did not want to pay monthly fees for security. The installer came a few days later and was very knowledgeable and careful to hide all wires during installation. He explained everything to me and the sense of security I have now was worth the price. I like supporting local businesses whenever possible and this is one time I am really glad I did. ....not sure why my pic says California....Lakeland resident here.

Thank you Steve for your help. This company is dedicated to our community. They are easy to find…read moreand a great resource!

Great job speedy service ! Highly recommend. He truly can fix anything!…read moreGreat communication too

Great value and quick response!…read more My colleague had a computer that was jostled in transit. This company picked up diagnosed and returned computer in working order. Very quick turn around, we had computer back w/in 24 hours!