Great experience in so little time. Tyjuan was great in letting us get an oil change 10 minutes…read morebefore closing. Explained everything, he was professional, polite and courteous through out the service time. He even let us know about an online coupon for a small discount. Both him and Denys went beyond expectations. It was a breath of fresh air to receive wonderful customer service.

Went here for an oil change in July, just getting my oil changed again 4 days ago and noticed they…read morenever tightened my oil filter. Oil was everywhere underneath the hood. Which my mechanic had to clean up.Brought my car straight back to them, to fill a complaint. Which they acted like I was lying and denied me compensation for the drive belt I had to replace because of there negligence. I will never go back here again. They are a total rip off and don't have any competent mechanics. Only young kids who don't know anything about there job. Here are photos of the oil everywhere

I have been to other locations under this company and each one does a great job. So tells you that…read morethey are consistent that their standards are pushed the right way to make sure that you're going to get reliable service. Help me to get my car clean, and get me out and I will be very happy. Sorry if you were expecting to have a bad experience, they did good for me.

Great wash! Jamie & Andrew were both very helpful & super knowledgeable. What a great monthly deal…read morethey have going on as well!!

I have known sahr for 20 years now, back when he was fixing cars in driveways. He went to school…read morefor it and we both worked for toyota ar some point. I can honestly say he knows his stuff and now is teaching a younger generation a trade that is so important. I trust sahr and his team with my vehicles. Pas is a place where you can trust your getting a honest diagnosis and a trusted repair. All the employees are so nice and pleasant. From the receptionist to the mechanics you are treated as more than a customer, but like family. A nice clean enjoyable waiting room if you are waiting for your car and a dunking donuts across the street, its located in a great easy location. Whether its a normal repair, tires or if you are looking to add performance parts this is the place to go.

This shop is amazing. The staff is so courteous to everyone who comes in and welcomes them as a…read morecustomer.

Great service. Mark went the extra mile (?) and got a new clutch installed (and resurfaced the…read moreflywheel) on my Ford Ranger in just over 24 hours so I could make it home for the holidays. I was prepared to rent a car and throw a bunch of money out the window, and he surprised me by getting the job done well ahead of schedule. I'd recommend Aamco in New Windsor for anyone in the mid-Hudson Valley area. Thanks, Mark.

Kind, reasonable, honest, and willing to use their own network and connections for additional…read moreoutside help. Committed to a good service.

Not trustworthy. Recommend unnecessary repairs and don't do quality work. Poor customer service as…read morewell. Manager made it right though and all is good.

Stay away from the Mavis in New Windsor. My son took his car there for an inspection and they told…read morehim he needed a brake fluid service and rear brakes. I just did the front brakes and checked the rear brakes while doing a brake fluid flush a month ago, all the pads and rotors were well above requirement, but something could have frozen up so when I did the rear brakes today. The rotors and pads were still all well above the requirements to pass. I went to Mavis to speak to a manager and was told they failed because of a score mark so shallow it would be hard to feel if your eyes were closed on rotors that were otherwise in good condition . I asked him to explain how such a shallow score mark on an otherwise good rotor with evenly worn pads could possibly pose a safety issue and he could not answer me, he said it was at their discretion. Here's a shocker an elderly woman just brought her car in for an inspection and guess what, she needed brakes too. She overhead me and asked my advise and I told her to take it to elswhere and recommended a local shop I use. I usually stay away from shops like Mavis for just this reason and always use a reliable local mom and pop shop for any work I'm not comfortable doing. Unfortunately he needed it done on short notice and I had just checked everything so I couldn't imagine it being a problem, but these franchise shops prove me wrong once again. I would give zero stats if it was an option.

Crooked... brakes replaced because of a failed inspection. Never showed me any of the parts that…read morefailed. - Once I drove the car home, the car began vibrating when idling in drive (at a stop light). When I called, they never asked about the services I had done, nor brought up my invoice to check who and what was done and when it was completed. They just insisted that it has nothing to do with the work they had done. The car was never test driven accord to my invoice. I had to speak to the manager (Steven Legrand). Never provided any opportunity to bring the car back in to inspect the work done. Suggested I bring it in for a diagnostic which is 80$. I should have read into he fact that they have a 2 star overall rating. Poorly managed and are not a customer first operation. $1300 down the tubes to as I have to take the car to a more trusted mechanic. The Technician was A. Walsh.

Paid for failed brake work Tire Choice did. I had to pay $1700 In repairs to fix there F UP They…read moreclaim front end damage made caliper fall off

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!