Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Extremely competent. Trustworthy assessments and recommendations. I've never experienced any upsell…read morebehaviors. Joe (owner) knows his stuff. All the guys are pleasant and happy to discuss options with complex repairs. Additionally, loaner cars available at an extremely reasonable rate. Even though this shop is an hour from my house, I don't trust my vehicles to any other garage. Absolutely 5 stars.

These guys have been around forever and know what they're doing. I trust them so much and highly…read morerecommend.

I brought my 2013 Volkswagen GTI to Dave's Ultimate Automotive - Central for overheating and…read moremisfire issues that turned into major cooling system and timing chain repairs. The technicians did thorough diagnostic work and the repairs, while expensive, were legitimate and necessary. I want to specifically thank Ike and Martin for how they treated me as a customer. Ike was friendly and went out of his way to help by giving me a ride home and later making sure I was able to get the loaner car when it had been made unavailable. Martin was also professional and supportive throughout the process. My main issue was with the service management, specifically Deon. The loaner car option was not brought up when it should have been, and after a frustrating phone call about the situation, Deon immediately called me back to ask if I wanted the loaner. From a customer service perspective, that follow-up was poorly timed and escalated the situation instead of de-escalating it. When a customer is already upset about communication and options not being presented earlier, calling back right away without acknowledging that tension makes things worse, not better. The shop clearly has capable technicians and helpful front-facing staff, but the way the situation was handled at the service management level added unnecessary stress to an already difficult and expensive repair. With better communication and timing from management, this could have been a much better experience Sincerely, Andrew Johnson

I've used Dave ultimate for work on my other car at their Pflugerville and Howard Street locations…read moreand I've always been pleased with their work. Their prices are either in line or slightly less than dealership prices, and they do stand behind their work. This is their only location that can handle luxury cars like my Mercedes. It was time to do the schedule B service on my C300. It is the 60,000 mile or 10 year service and it runs about $1500 on average. And that's not including the transmission service. It's also a 3 to 4 hour job, which is why it's best to have someone pick you up. You can sit in their small basic waiting room where you can find complementary water and coffee. There are some places within a few blocks of walking such as Taco Cabana or Mandolas where you could spend some more quality time waiting. They have a very skilled service tech who also works on BMWs as well. They also work on EV's although that work is limited. They had my schedule B service done in 3 1/2 hours and were able to save me a couple hundred dollars making it just $1300. I was also not charged a credit card fee. Will be returning for future maintenance. Informative photos included.

I have had my car serviced here at least 4-6 times and every time has been spectacular...job wise…read more Everything from a full brake system replacement to a simple A/C flushing, these guys really know their stuff. Now when it comes to pricing, they've gotta pay their Airport Blvd. rent. They charge steep prices on labor and somewhat surged prices on parts; however, everything they service comes with a warranty from the date of service. Two years or 24,000 miles from the date of service, they will re-repair whatever ailment your vehicle has experienced and, trust me, I have done it. The staff is to-the-point with no frills. They give you a call when your car is ready like a regular mom and pop. They are honest with estimates of repair schedules and are right 90% of the time. I love these guys!

Brought in my car for power steering failure. They diagnosed the issue as a faulty clockspring and…read moresteering angle sensor and quoted me $600 to fix it. I approved the work and they said that would call when the car was ready first thing in the morning. I wait until 12pm to check on my car and it's still hasn't been test driven. I follow up again at 3pm and the car still wasn't driven. I have to show up in person at 3:30pm for the car to be test driven, and guess what! It fails the test! They claim they didn't misdiagnose the problem originally and quoted me another $2500 to fix the steering, which should have been told to me originally. A complete waste of time and money, and my car isn't even fixed.

Fastest, most efficient, and cheapest auto inspection I've ever had. Seriously had no idea it could…read morebe this reasonable and easy. I would gladly drive at least 20 minutes out of my way to get my inspection done here every time.

Emissions test? Don't even have to get out of the car here. The gentleman was taking care of two…read morecars simultaneously, but I was out of there in 9 minutes. $11.50 but would have been 3.5% less if I'd paid with cash. Proud to be in a county that still requires emissions tests. I grew up in a city that was extremely polluted. Believe me... You don't want this to happen to your community.

Joe and Travis always take great care of my vehicles…read more Came in right as a woman was checking out and mentioned another mechanic wanted to charge 3x to make a bunch of unnecessary replacements.

Travis and his crew is great. They describe the problem in detail, and never try to oversell. and…read moredo a good job. They fixed issues with my BMW. Definitely recommend 100%

Could not possibly recommend more highly! Look no further for guidance and service…read more Have a lightly driven + very well maintained 6-year old Subaru with just 45k miles on it. Subaru Dealership sent a "courtesy video" upselling all kinds of suspension related issues - sway links, tie rods, control arm bushings etc. Quite an upsell ambush with zero clarity on magnitude of issue. Took it over here expecting/willing to pay a lot to have them assess it - but they nicely DROPPED EVERYTHING to come out, crawl under the car in the parking lot, and tell me I shouldn't worry because it's still in great shape, and clued me into what to lookout for. I know where I'll be coming for all future car service going forwards. Truly outstanding stuff - big for trust and awesome communication.

As somebody that is new to Austin, I was very concerned on what shop to go to for my brakes. John…read moreand Justin the owners both took the time to explain what was wrong with my rotors & brake pads and were very quick with Service as well. Honest and Affordable. Highly recommend!!!!!!!!!!

We brought our car to this Goodyear becasue we had a nail in the tire…read more Darryl was extremely friendly and the team had the tire repaired quickly. They did not even charge us for the repair. As soon as we need new tires they have my business. I highly recommend this location and to ask for Darryl. THANK YOU!!!

My fuel line broke while I was visiting Austin from California, and I chose this Goodyear location…read morebecause it was open on a Sunday and a national chain. They diagnosed the issue and repaired it two days later since the dealer part wasn't available on Monday (a holiday, Labor Day). When I picked up the car, I noticed a strong gas smell inside. The staff told me it was just residual fuel that needed to burn off and even offered to clean the air ducts, which I appreciated. Unfortunately, about 100 miles outside of Santa Fe, the car broke down and required a tow. A friend's trusted mechanic there discovered that while Goodyear had fixed the flexible part of the fuel line, they bent a solid metal section, causing a new fuel leak. So, their initial repair ended up creating another problem that cost me more time, stress, and money to fix. Disappointing experience overall.

My car wouldn't turn on, even though I had a new battery. Must be the starter, right? I had it…read moretowed in and dropped off my keys. *Do wear a face mask! They forgot to tell me when I called to make my appt.* Received a call later that they couldn't replicate the issue and it was available to pick up- no charge as the car had turned on just fine. My neighbor's son takes his car here and I'm definitely bringing mine here in the future! Highly recommend.

I've only taken my car here twice. They are always honest with me and fairly priced. I don't feel…read morelike I get overcharged or scammed when I'm there. I've even talked to them about future cars I've wanted to purchase and they have given me honest answers about their maintenance and problems. They are only open M-F 7-5 so you have to drop your car off first thing but they respond with your quote by text and email.