Ray is awesome! Repaired our dryer in 15 min. Honest and experienced. Definitely going to be our…read morego-to

Ray came out and worked on my Samsung refrigerator freezer and fix the problem. Really nice guy…read more Easily recommended. I am very appreciative.

Called in and they arrived the same day, fixed the washer that wasn't draining. Happy customerread more

Two thumbs up for Rudy! What a knowledgeable guy and also so friendly. Rudy came out to service our…read morerefrigerator and we couldn't have asked for a more professional, smart service man. I would highly recommended Direct Appliance Service. If you want the best on the first call, give Rudy and his team a jingle. Great humans! In today's market, it's hard to find a reputable work ethic and kindness at the same time. Thanks guys.

Horrible return policy on Evaporative Coolers 48 hrs. Horrible customer service…read more Home Depot gets my business, not Lowes.

Well today I went in and bought a nice craftsmen's tool kit with all the good stuff. saw, sazzall,…read moretwo drills, etc. then I went up to buy the blades for the saw. 5 3/8s blade. well guess what they don't sell them. so they sell the tool but not the blades. also the main entrance isle is so junked up with stuff no one can get through with a cart. most employees just look at ya or hide if you need any kind of help. the gal who looked for my blade with no luck just said good luck. The good thing is the local lumber yard, Sonora Lumber had all I needed. This store needs to unclutter and get new management.

Really nice and helpful. Made delivery and haul away a dream. Truly appreciate the great service.read more

Disappointing Customer Service…read more I purchased all of my home appliances, including my washer and dryer, from Direct Appliance, so I was very disappointed with how they handled an issue with my dishwasher. The dishwasher stopped cleaning properly, particularly the top rack. A technician came out, spent only 5-10 minutes looking at it, and concluded that the dishwasher pods were creating too many suds--even though I was using the recommended pods. I called back and explained that the issue clearly wasn't resolved. I was told the lead technician would contact me, but he never did. A few weeks later, I called again because the problem persisted. They wanted to charge me another service fee to come back out. After going back and forth with the service department, I was told, "We have the right to refuse to service you," and that notes would be placed on my account. I ultimately diagnosed and fixed the problem myself. A 30-cent screw had come loose, causing a loss of water pressure to the top rack--a common issue with these dishwashers. What frustrates me most is that the problem could have been identified with a more thorough inspection. Instead, the technician settled on the first explanation and left. After spending a significant amount of money with this business on our appliances, I expected much better customer service and support. Unfortunately, based on this experience, I would not recommend Direct Appliance.

Mark deserves 10 stars!!! He's not only affordable but this guy knows his appliances!!! I text a…read moreweek ago and told him my machine kept running like it wanted to drain water, and I did everything the internet and family said what to do. I cancelled the appointment, I ended up thinking it was fixed, but no sooner than 2 loads of laundry later the sound came back and was not turning off. Mark knew what it was at the beginning and had the part already in his truck waiting for me to call him again to fix it . It was late in the evening and he was on his way home and said he'd be there in 16 mins. I'm like ok fantastic!! Shocked by the time... and shocked by the fact he kept the part in his truck! I'm so thankful it's fixed!!! Thank you for fixing my washer! Appreciate your kindness and great job! Customer service was fantastic!!!!

Mark is amazing! He took the time to carefully diagnose our appliance issue over text - in detail…read moreand at no charge. He was completely honest, ultimately recommending replacement instead of a repair that would have made him money. That kind of integrity and generosity is rare. We'll definitely call him for any future appliance needs.

George is absolutely amazing…read more Kind. Forthright. No nonsense just getting down to resolving your issue, Gets under the machine himself to trace the issues, Never over charges. Integrity in his quality of work and actually getting to an outcome, this doesn't exist anymore with appliance repair. George is a true gem,

I've used George several times and George is a old school appliance repair man but he knows what is…read moredoing and was right about both times when he came out to help me. The last time he came out it was a electrical problem, he tried to help me fix it one of the 120 voltage to the dryer for the 240 was out. But since the breaker of 240 voltage.

Are you kidding me?!! I paid on a storage unit for almost two years here. My ex was supposed to put…read moremy stuff in there, he did not. The storage ppl knew that and never told me. They even called to request my cc when it had expired but never said I was paying for an EMPTY unit until I called and said I needed the lock cut to gain access (an ex thing). Then they said "there's never been anything in there and we called you"....I've never received a call from them only for them to ask for my new cc info. TOTALLY UNACCEPTABLE. Do you think they offered a discount? NO. Do you think they said "so sorry we should have made it more clear?" NO. Just too bad. They are THE WORST

yes they are helpful and real about customer service. helped me out over 12 months to let me keep…read moremy heirlooms. sincerely

Bardonas is amazing. Very helpful staff, prices are reasonable and the quality of the furniture we…read morehave purchased is great. The delivery is efficient and courteous. We highly recommend this store

So easy! Everything they do is professional. I have never had one problem with anything I have ever…read morepurchased from Bordonas and they are so nice! I love this business. DIANE COX