The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

My personal experience at Don Perry's Garage has been Five Star!! Great mechanics and they care…read moreabout serving you the customer. If you're looking for the best look no further. Prices are extremely fair and honest. Staff is amazing. Thank you Donnie, James, Vincent & all the staff for all Excellent automotive repairs Services! L. B.

Well, my daughter was out at a youth event for the week in Ft Worth, we are from the Rockwall area…read more On Thursday night she called and let me know her 2011 Jeep Wrangler was overheating and steam was coming from under the hood. She was able to get it back to where she was staying that week. I drove out the following day and was able to identify that the radiator had cracked. it was about 10:30am on Friday. I called around to several shops and most were willing to do the work, but couldn't get it done until Saturday or maybe even Monday. This was not ideal. All that changed when I called Don Perry's Garage. I was talking to Donny and he said he could probably get it done that day. I told him I was just passing through and he said he'd definitely get it done that day. He said "cmon down and we'll get you fixed up. I'll pick us up some lunch and you can hangout here till it's done." This is 100% true! So I headed on down and spent the afternoon with Donny and Kelly. We ate lunch together and chatted for a few hours. Hanging out there I got a real behind the scenes look at how they run their business. How they communicated with their customers on the phone or in person was all top shelf. The transparency they shared with their customers is like nothing I've seen in this business. If they made a mistake, they owned up to it. If they could get a better price on a part, they would and then would pass the savings on to the customer. I've got to also give a shoutout to their senior tech James. He's been there over 30 years and knows his stuff! There's a reason they have been in business as long as they have! The reality is, I probably will never need their service again. Our paths may never cross again. But if you need a quality, honest, and fair repair shop in the Ft Worth area, look no further, you've found it! Thanks again to Donny, Kelly, James and the team!

Great service, no upcharge, got the vehicle fix when and for how much he advised…read more Jay saw we had limped the car in and really couldn't make it anywhere else without a tow, and he never took advantage of tried to upsell. Very honest and open.

Jeff repaired my air conditioner on my 16 year old Ford F-150 And replaced my struts, springs and…read moreshock. He does outstanding work and his work ethic and attention to detail is truly exceptional. I'll be recommending him to my friends and family. Thanks Jeff!

My truck needed a PCV Valve and it was running rough.. Tom at Peak Auto Repair fixed it and had me…read moreon the road in an hour They are so helpful and courteous.. I WILL be going there for my future auto repair needs Thanks Tom!!

these people are very shady. I took my truck over there because the AC was blowing semi code. He…read moresupposedly ran test on his machine and he determined that nothing was wrong. that the gauges good and but that my was weak and that it was fixing to go out something inside me didint want to believe him so I went home and did my own diagnostics on it to come out to find out it was the blend door actuator on the passenger side was $33 and it took me 15 minutes to replace. He was trying to quote me a new compressor for $877.00 I would be cautious with these people. I don't believe that they're an honest.

First time visiting this auto repair shop they repair my battery and check other items on my car…read moregave me a very good deal I will return thank you for the fast service

Pricing has gone up, not what the place used to be. Good to get a cheap oil change, but other than…read morethat, I wouldn't come back here.

Unfortunately, I was disappointed with my experience at Jeremi's Auto. I paid $225 specifically for…read morea cooling system/overheating diagnostic to determine why my Mercedes was overheating. I was provided a video and told the oil pump solenoid/sub-harness was the main issue. My paperwork also states that this was the "primary cause of the Check Engine Light," which was confusing because my check-engine light was never on and never came on. Because the diagnosis didn't sit right with me, I decided to get a second opinion before paying for the recommended repair. I took my Mercedes to another shop, where they diagnosed the water pump as the actual cause of the overheating and confirmed the oil pump solenoid was not causing the problem. After replacing the water pump, my overheating issue was resolved. I understand that diagnosing vehicles isn't always perfect, but I specifically paid $225 to determine the cause of an overheating issue, and unfortunately, the actual cause was missed. I'm very glad I trusted my instincts and got a second opinion before spending money on a repair that would not have fixed the overheating.

Honesty. When questioned they circle the bandwagon and never gave a direct answer. They expected…read moreyou to be unknowledgeable about car issues and insisted on doing diagnostics even though you already done that and provided them with data.

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

Oil chg and transmission flush on a 2016 Mercedes Sprinter 3500 van. I couldn't be happier with the…read moreservice. Charlie went over all that he did as well as checking brakes and fluids. Very reasonable price for services. I would use them again in a heartbeat!

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.