I had the best experience here getting my spray on tan! The young lady who helped me was so nice…read moreand made me feel comfortable during the process. Each staff person I interacted with was helpful and willing to answer any questions I had. I would and have recommended family and friends to go to Embassy Tanning!

Brianna provided me with incorrect pricing information, then proceeded to charge my credit card…read morePRIOR to informing me of all of the terms & conditions of the cryotherapy membership including the fact that they do not give refunds. No terms & conditions were shown to me or provided to me in writing. Brianna made me sign something electronically which I shouldn't have done because she didn't tell me what it was. After waiting an hour for my appointment, Brianna then said they couldn't provide the treatment because their equipment wasn't working and she didn't know what to do, so I left stating I wanted a refund. Way too many negatives in my first experience with this place to want to do business with them. Brianna said she would call me back by the end of the day but didn't. When I called her back because I didn't receive a call back from her, she told me the manager would call me back but she said she had no idea when that would happen. Now the store isn't answering my calls. If the issue is resolved, I will update my review to reflect that.

It's really hard to judge because each store has his own individuality. I've been to some of that…read morelocations where it looks really ghetto, but then I've been to somewhere it's exquisite and above and beyond. Unfortunately, their prices are very high. They're parking is mediocre usually in a strip mall and unfortunately for them but great for me, I did find a better tanning place closer to my location. I would suggest coming here if you want to pay double you'd go anywhere else, but depending on the location, some beds are great and some are just average. I was really shocked to find out that all the locations are owned by the same people. I was very astonished here I would say maybe it really depends on each individual the only one that I really found remarkable was the one on Union Hills Road the two that I found in Surprise I was not impressed whatsoever.

This salon is one of the cleanest and most organized I have been too! The manager Lola is the…read moresweetest person, always enjoy talking to her. My wife adores her! All the girls here are so nice and so helpful, everyone always has a smile on their face! Highly recommend

Came into the salon to sign up for a new membership. Staff were super friendly and knowledgeable…read moreabout the plans and services. There were a couple promos and I was able to get the most out of them, including deals on a few lotions. Very happy with my experience and looking forward to going back!!

I went to this spa for a three years using different plans they offered. I canceled the program…read morewhen I was going out of town for an extended time. They never stopped billing me & insisted I was responsible for it. The manager at the time insisted I pay ( it was like $300 worth of billings). I told her she needed to check with corporate as this was their employee's mistake. They took 1// off & still wanted me to pay. I will never step foot in that salon again & would never recommend it.

Wow! I am so impressed by the professionalism and talent of BB! Jody came to my house and set up…read moreher station to spray me. Not once did I feel uncomfortable. The ease of the experience was top notch. One rave I have to mention is the fact that one of the reasons I usually shy away from sunless tan is due to the products odor. To my surprise, not only are the products natural and vegan, but they don't have any awful SMELL!! What?! I am going to be using this company on a regular basis and my skin will be thanking me from saving it from the UVs. If you have an event or going on a trip, I highly suggest you try this out. Five star experience!

So it was my first time tanning. Jody was very friendly and explained everything in great detail…read morewhich made me feel very comfortable in knowing I could trust her with my tan. She pays a lot of attention at details by blending, and protecting elbows, knees, hands and feet. I loved the way it turned out! Also, I was not orange at all. I was worried about this. Highly recommend it to anyone.

Front desk is great. People are always so friendly and helpful beds are always clean. BULBS SEEM to…read morebe new most of the time.

I needed a bed with UV Ray's and they had it. Both visits were fine. I'll say that the second…read moreworker I ran I to have just a touch more information and went over the lotions with me, which I really liked. I thought those were all just bottles of lotion that made you orange. I'll be back.

So far so good! I signed up about a week ago and I'm liking Tangible. The staff is friendly, the…read morestudio is clean and I've not had to wait to tan. They have both tanning beds and standup booths. They have sanitized eye covers too! Getting toasty this summer!

I love this place but as of lately I've been having issues with payment and customer service. Which…read morethe customer service has always been great and the receptionists very polite. I've been coming here (for spray tans) for over 2 years, usually on Tuesday nights. A small while back I was getting ready to pay with my American Express card and it kept declining. The receptionist wasn't very helpful and looked at me as if I was a problem until eventually she told me that they don't accept American Express. No problem, I ended up using a different card or Apple Pay. However since this one time, every time I try to pay with a card it declines regardless if it's a visa, credit or debit, etc. I've tried with other payment types and it seems to decline all of them regardless. It's not an issue for me to pay with cash, however I prefer to pay with card as I write off my expenses here for taxes and it keeps me organized to pay with card. Last night I came in as usual and noticed the stickers available so while she was ringing me up I'd said I'd also like to grab a sticker (I didn't know they were free) and she looks at me (again, condescendingly) and says they're free. After, the usual issue ensues where all my cards and all the cards in my wallet on Apple Pay decline. I tell her I'm not sure what's wrong because I don't experience this anywhere else to which she replied, "and you're the only person that we have this issue with so I don't know what the problem is" It's not that I have an issue with the problem occurring but the lack of courtesy and/or trying to find or offer a solution. Simply put, she was unnecessarily rude to me on multiple occasions.

I must say this celebrity tanning location is the best. The staff are always professional, location…read moreis always clean and most important you never have to wait because they have too many tanning beds available. As far as pricing, It would be nice if they can offer better specials then the ones they have. Living in Arizona and with all the sun we have and tanning you can do, I would think it would drive more traffic and I know for a fact I'd tan more often if they had better deals and I can afford it more often.

Great intro / new customer offer. I was able to try out all of their red light beds and got a spray…read moretan. The front desk staff was friendly, helpful and accommodating. I thought it was a clean facility with clean towels . I was in town for a quick business trip so I was only able to use the intro offer one day, but if I lived nearby, I'd probably sign up.

I absolutely love celebrity tan. I've been a member for almost 10 years and this is one of my…read morefavorite locations to come to. Beds here get you nice and tan. I even get my husband to come as well and he uses the spray tan booth. The employees here are the best and the atmosphere is very relaxing and I always leave feeling relaxed.

I had a great first experience. Got a spray tan- was able to use the $20 promo offer and upgrade…read morewith Bronzer & a double dip for only a little more- totally worth it! Ashley was super kind, helpful and detailed in showing me how to use the machine too!

the girls at the front are rude & incompetent. I swear I've had more intelligent interactions with…read morea toddler . the monthly price is a joke , seeing as they don't even have most important things they claim to offer (cold plunge and sauna). I was told they had those and I told myself okay this will be also helping your knee injury so forget how ridiculous the price is . they will say whatever to make the sale because i drove to every location in PHX and none had cold plunges. for $80 a month id rather go outside and tan by a pool. I'm from CA and the tanning salons out there were about max $30 max (with all the same perks) , this is arizona where 100 degrees is a regular day stop paying for this place and go outside, this business does not deserve your money. also one day while I was tanning in there it was really hot outside and my husband didn't want to sit in the car so she came and sat inside and the front girls were talking all sorts of crap about clients . just such a toxic and gross environment all over .

It's going to be triple digits this week in phoenix (it's only mid March mind you) and I was not…read moreready for shorts! Definitely needed a boost of color, so I decided to get a spray tan to speed up the process. The salon was nicely air conditioned, not stuffy at all like some salons can be. The rooms are a good size to move around in. When I came in, Zoe was super welcoming and very thorough. She made sure I knew all the available options. She got me set up with a red light therapy session before my spray tan and that was a delightful little break. The red light therapy bed helps improve circulation, support skin health, collagen production, and can help with acne. It also gives a nice little vibration. It is supposed to help you feel revitalized and I can say it was really relaxing. The spray tanning booth was great because it was the kind that gives you step by step directions. Those, partnered with the helpful demo Zoe gave me, helped me feel like I wasn't going to have a Ross Geller situation (obligatory millennial Friends reference, for those who know). Luckily the spray itself wasn't freezing cold like it can be sometimes and the up and down dryer cycle blew warm air. The spray was nice and even and didn't leave streaks or big globs anywhere. The booth cleaned itself while I was drying off and getting dressed. Easy as could be. I will be back again to try the other beds since it was an overall good experience.

I wanted to give a shout out to Caprice! She was attentive to ensuring the towels, hair nets and…read morelotion were stocked for clients! She was super friendly and helpful at check in as well! Overall, this facility is clean and customer friendly!

Taylor was the best!!!! i love this place. they're so sweet and are always willing to help !!!read more