I want to start by saying I've been tanning on and off for 20 years. I've worked in several tanning…read moresalons, used lay down beds, stand up tanners and gotten many spray tans in that time. I've been a member of Palm Beach Tan off and on for about 6 years now and I currently have the level two monthly plan. I have to say that you won't find a better place for this quality/price anywhere else on the west side. People seem to want to complain that they only have one level 1 bed and that they always have to wait for it to be open but they are the same people that go during the busiest hours or don't understand that the company would never make money if they didn't offer better/other options. As for lotions and other products, they have a great selection and the employees seem to know a lot about them; for the most part. I don't know if they make commission, but when I worked at a tanning salon there were bonuses and rewards for selling lotions. Plus, why wouldn't you want to share about great new products you love to use yourself. If you're like me personally, I can't afford that stuff so I politely tell them no thank you and shop elsewhere. But you can't be mad if they are just suggesting and doing their job. When it comes to their staff, I've never had issues at this location. Shawna has also been super helpful and knowledgeable every time I'm there. The employees are patient, friendly, and welcoming and they've always followed any safety requirements each time I've been there. This location is always clean and I've always felt comfortable using all tanning options. They always provide you with a fresh clean towel and sunnies for protection. Their beds are clean and I've never had issues with bulbs being out or dull. When it comes to that time of year when you don't want to use your membership, it's super easy to freeze and the monthly freeze charge goes right back to you when you restart your account! That money can be used towards tanning or products. It's seriously a win win. I hope that if you've made it this far through my long ass review that you'll take it to heart and realize most of those other posts were because something didn't go right. Palm Beach Tan is the best bang for your buck out here in Peoria! Happy tanning!!!

I was in the process of beinf hired took a month, i had to call always to get my onboarding, i…read moreaccidently forgor to upload one document for my onboarding and i called and communitated it so i could finish it, i called and waited a week after and the told me they chose someone else and didnt hire me when they told me they did, very bad communication woth staff and new hireds i wasted a month waiting and calling for them to do that to me. also i changed my entire schedule around so i could fit their work schedules and wven agter communicating my mistake they couldn't communicate with me thst they went with a different canaditw, DONT ON BORD PPL IF YOU HAVE OTHER OPTIONS AND GIVE THEM FALSE HOPE time for another months look of job hunting thanks to you bitches fuck thìs place horrible communication

Such a comfortable environment I received so many…read morecompliments saying "you looks so healthy and your just glowing" at my High School reunion and it was 100% because of this great spray tan! Thank you so much

I got a tan for an upcoming wedding and it lasted well, had no odor and looked great. Highly…read morerecommended Better Bronzed! Thanks so much!

Terrible customer service. They will sell you a product, make empty promises about its arrival and…read morewhen you ask about it, you will be disappointed to know that there is no solution, as they send you to an automated line to leave a message, therefore putting the onus on you as the customer to track it down. I was promised copies of my contract and receipt twice and never received. I understand that the same owner is responsible for all the locations. I would take my business elsewhere if I were you. There are much better options with kinder employees and businesses who take accountability for what they sell you. This business is on the higher end of the spectrum for its service so I suppose I expected a better experience. Sadly I was repeatedly let down.

The girls are great at their job and helped me through all the machines. Hadn't used a tanning bed…read morein over 30 yrs and boy have they changed!

Front desk is great. People are always so friendly and helpful beds are always clean. BULBS SEEM to…read morebe new most of the time.

I needed a bed with UV Ray's and they had it. Both visits were fine. I'll say that the second…read moreworker I ran I to have just a touch more information and went over the lotions with me, which I really liked. I thought those were all just bottles of lotion that made you orange. I'll be back.

First time tanning in a long time. Bella was so helpful and incredibly nice. This is a go-to…read moretanning location for sure. Very clean and very comfortable.

They have several different tanning beds to choose from. Some have red light therapy along with the…read moreultra tanning. They also have red light and salt treatments in a glass enclosure sauna that is wonderful! Of course, spray tanning as well. Price is 75 a month for unlimited tanning,and light therapies. They will also freeze your account if you're in between jobs or have to travel for a few months

This location is closed even though their phone is still operating and they have this address…read morelisted. Very frustrating since you can't actually speak to anyone on the phone to find out.

This location closed without notice and there is no way to contact them to get a refund for…read moreservices that were purchased. I had spray tans on my account that I need to be refunded for.

I was always afraid to get a spray tan because of friends patchy, orange experiences. But if you…read moreare considering, COME HERE. I won't go anywhere else! Such a beautiful, healthy looking color that's NOT orange or patchy. I get so many compliments every time I get sprayed! The experience is amazing as well, she makes you feel super comfortable and just like hanging with a friend!

Donna is amazing! I came to Donna to get spray tanned for my boyfriends medical prom and it came…read moreout flawless. I've had previous spray tans in the past and let me tell you, I never knew spray tans could come out non patchy. She was easy to get ahold of and quick to respond. She made my feel comfortable during my tan and provided all the pre and post care. When I arrived for my tan she asked what event I was tanning for, what color I was aiming towards, and she did her thang! Very pleased overall and will definitely be coming back to her.

Amanda was super helpful and extremely nice. She covered everything in and out. Thank you.read more

Not even sure if it's still open for business. Went at 7:30pm on a Weds night and it's completely…read moreshut down. "Summer Hours" posted on their door, but apparently they don't go by those either? Disappointing to drive all the way out there and find this.

Love my lashes every time! Face always looks great after facial treatment. Relaxing comfortable…read moreenvironment. Love the products in use.

I spent a lot of time researching the perfect person to do my first lash extensions. Christy was…read morehighly recommended on Facebook. I looked her up on instagram "lashandfaceplace", and liked her work. She was very professional, and promptly responded to my Facebook messages and texts to schedule an appointment. It's great that she sends reminder texts the day prior to coming in. She is located at Sara's Beauty Suites, which is a building that consists of many mini suites inside. Be sure to look for #19 from the signs hanging above each suite. There is a private parking lot with plenty of spaces available. When I first walked in, Christy greeted me with a friendly smile. She listened to the type of lashes I wanted. I went for the natural look, something that was not too dramatic. She applied lash extensions attached to my own individual eyelashes. The entire process was non-stop work for 2.5 hours + with lovely music playing in the background - perfect for a cat nap. I felt very relaxed. Christy was very meticulous to get every detail right. My lashes turned out amazing. She even added beautiful lengths to the lashes. They really made my eyes stand out even when I'm looking tired. With these babies on, I don't need to put on mascara. I can just wake up, and be on the go. At the end of the visit, she gave me two brushes and educated me on how to keep the lashes lasting longer. The whole process was painless. Just a heads up that your eyes might be a little red afterwards, but that will resolve on its own. I am so happy with Christy's work that I have already booked my maintenance appointment with her. She recommends at least 2-3 weeks to touch-up on the volume of the lashes. You really do get what you pay for. Cheap lashes won't last very long, so it's worth it to pay for these. I highly recommend getting your extensions by her. She also does facials.

Booked her for Homecoming and Prom and she didn't disappoint. Tan looks so natural and faded well…read moretoo! Highly recommended booking her for your next spray tan.

Sadly, I can't review the actual spray tan here. Chelsea cancelled on me ONE hour prior to my…read moreappointment due to allergies. As you all know the timing surround a spray tan is a special science and not something easily rescheduled. I was getting a spray tan for my bridal shower tomorrow, looks like now i'll be pale in my white dress, perfect. :( ***update: as you see below I was met with excuses as opposed to an apology.