Fast and fair prices !! Also friendly …read more Fast and fair prices !! Also friendly . Fast and fair prices !! Also friendly .

DO NOT USE THEM. Unless you are looking to hire a company who takes a week just to START looking at…read moreyour device, who loses your device while it's in their possession, who doesn't communicate in a timely manner, who who changes their prices REPEATEDLY, and who overcharges, this is NOT the place to go. And it looks like despite all of that, it's not even fixed properly! So we went through this for NOTHING???

Superb customer service. Honest and to the point they don't try to oversell or overcharge you at…read moreall. And they are fast and completely professional. The owner takes the time to answers all your questions and concerns and explains to you total cost and detail. I appreciate the professionalism and great customer service. I highly recommend coming here. Very clean store and nice selection of cases.

I had a bad experience with another repair shop. Called Ilhani at 15 minute phone repair and he had…read morepart in stock and was able to get me in 15 minutes later.. Phone repair took about 30 minutes even with his very detailed process. The shop is very clean and is practicing all necessary covid related precautions. Service was top notch and repair costs were very reasonable. Overall experience was excellent and I would highly recommend this location to anyone. Stop by and see Ilhani.

I appreciated the help that Sam gave me with my computer My personal information had been hacked at…read moremy at work, He was kind, thorough and supportive. I would highly recommend this business for this reason.

I really feel like they messed up my phone screen, quality is different, works more slower than…read morebefore (got screen fixed due to water damage) and battery does even faster than before (paid $96). Atp i want some type of money back because i have to change my phone sense it even delays on my apps or uses. Apart from that they had supposedly "cleaned it" and my front camera is horrible and foggy.

Horrible, traumatic experience. after hiring the Fix to replace my degraded battery they damaged my…read morefavial recognition and cound not FIX It . So they ordered a replacement phone which was used and had a degraded battery also and then wanted me to give them my old phone. when I said no, I was literally chased out of the store and the guy was shouting trying not to let me leave because he wanted my cell phone??? then they made me pay them $50 more to leave with my old phone. So I have now spent over $200 and I'm in a worse situation than before. plus it was a traumatic experience and I will file a formal complaint and take legal action. That was no way to treat a customer.

Tried to fix Iphone 16pro cracked screen. Sugegst you make…read moresure, ask and understand what you are getting prior ordering. Their replacement screen blocked my iphone(keys not responding). Went back and solution was to keep restarting the iphone to reset it. Afterwards noticed horizontal lines blinking across, no reset for thsi issue possible. No matter what, the screen clarity, colors doesn't come close to original Apple. Was told that could pay additional fee ($325 initial + $250) to get the better quality screen. Apparently there are different quality screens that can be offered. Refused to keep throwing good money after bad and interesting enough, the Apple store had original screen for $325. Guess it is end of season for last year model and dropped price for screens to get rid of them Lesson of the day: check prices and gain clear understanding with questions what are you getting into. Vendor will not offer without prompting the story about "various quality levels" for screens available or that you may get stuck with lines or screen colors/clarity is not what you are used to.

He fixed my iPad screen in 45 minutes! Works great! Best priced in the area! Store is clean & he…read morehas lots of parts in stock! Stop by for your repairs!!

no first of all he didn't close my device all the way . mind you and it's like stuff coming inside…read moreof my screen like water and tissue js from whipping it down it has residue on it because of it .i payed 106$ for straight bull and y'all need to fix it now ! my device is ruined .like the screen isn't even on bro

So disappointed with the service at the Cypress Creek Pkwy location. I went and got my screen…read morerepaired about 3 months ago and the worker at the time told me that it had a year warranty on the screen, even with the back glass of my phone being cracked. So now the screen is coming off my phone and it has gone black. I went in to get it fixed and was told that the warranty is not going to be honored because the back glass is cracked. The glass hasn't cracked anymore than it was before because we bought an otterbox case for it when the screen was repaired. If you go get your phone repaired here make sure they explain the warranty correctly the first time.

Outstanding service and quality! A friend recommended this place to fix my cracked iPhone X screen…read moreat a reasonable cost. I arrived right before they closed but I wasn't rushed; they stayed open to accommodate me and did a great job. My phone looks brand new!! They also sell iPhones and accessories!

Quick & reasonable pricing…read more This is my 2nd device I've brought and I have yet to be disappointed! Very convenient!

I got my screen "fixed" same day my phone was getting extremely hot and my screen was slow i went…read moreagain they "changed" the screen but nothing changed i spent over $200 for a screen repair they told me a price over the phone and then being there they up charge you. Look at the reviews before going there i made the mistake on not checking the reviews.

I came in with a phone issue. I couldn't figure out my screen was glitching and it wouldn't hold a…read morecharge. Nichole was super friendly and immediately put me at ease. She took the time to explain what was going on and showed me the exact problem with my charging port. I really appreciate how knowledgeable she was, not just about phones, but also about computers. We ended up talking about a few laptop issues I had as well. You can tell she genuinely cares about her work and her customers. Everything was fixed fast, and the price was more than fair. I highly recommend FixZone if you want quality service, quick turnaround, and someone who actually knows what they're doing!

I am very grateful for the time that Nichole urgently took to respond to my review (within an hour…read morein the middle of the workday) instead of repairing customers' technology. I hope this demonstrates to all potential customers the precedent the Fix Zone instills in its service. It is important to acknowledge that Nichole did not discredit the improper language nor the attitude that her customer received, alluding to its validity. Nevertheless, my experience does not need additional external validation, as my family can attest to our in-person treatment, and friends who joined me during our calls can support my claims about receiving a defensive attitude. If Nichole would like, the people I mentioned can absolutely write additional reviews about this experience and expose what truthfully goes on at the "Fix" Zone. Furthermore, the only thing contested in this reply was the service and communication with and by Nichole. If Nichole would like, she is more than welcome to provide any truthful documentation or videos of our interactions, as Yelp encourages attachments. Unfortunately, this will not be the case. We both understand that my family and I were never granted permission to touch the phone once it was in the Fix Zone's possession, and especially not to "[leave] with the phone". Moreover, there was very little and manipulated communication on deadlines, procedures, and costs throughout the process, unlike what Nichole states. In fact, the only haste that we received (other than the response to this review) was for us to sign the check. For potential customers who want honest technology repair and do not want to be charged expensive diagnostic fees, please visit any of these locations that are within 10 miles: Fixitmovilcypress Tech Savvy Cell Phone & Computer Repair uBreakiFix Techy Cypress Tech Repair Fairfield