One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

I started working with IPM to manage my properties about a year ago, and I couldn't recommend them…read moreenough. Elly has been an absolute delight to work with, and her ability to seamlessly manage my properties has taken a huge weight off my shoulders. The entire experience has been smooth, professional, and stress-free.

As a property owner, I can't say enough good things about Investor's Property Management. Paula…read moreruns an incredibly well-structured and organized company that truly takes the stress out of property ownership. Elly has been a pleasure to work with -- always professional, attentive, and quick to communicate with both owners and tenants. A huge thank-you as well to Jeff, Kelsi, and the entire maintenance crew for their efficiency, reliability, and positive attitude. Every service request is handled promptly and with care, and the quality of work consistently reflects the great value this company provides. Investor's Property Management has exceeded every expectation -- an absolute 5-star team through and through!

Apex is THE option for property owners. Not only are they highly professional with tenants, but…read moretheir service for property owners is unmatched. Constant communications about how the properties are performing, status of tenants, and with a keen eye towards ensuring maintenance is handled in the appropriate frequencies. Moreover, when an issue occurs, they provide many proposed options to make timely and reasonable repairs, working with only professional and reliable contractors.

If you're looking for professional services, go with Andrew and Apex property management…read more Honestly, it was hard figuring out who to go with for my first property. Andrew took the time to answer all of my questions, providing info and his take but ultimately empowering me to make decisions with my property. The cost for services is totally worth it. I am very thankful for his services!

Matt Drenner sets the standard as a true real estate professional and genuinely knows Orange County…read moreinside and out. Born and raised in OC, his local knowledge is second to none. I referred my brother and his wife to Matt when they were looking to purchase a home in Orange County, and from the very beginning I was impressed with the groundwork he put in carefully planning and strategizing their home search. Matt operates efficiently, respects everyone's work schedule, and is always responsive and available whenever questions come up. As an independent mortgage broker and loan officer myself, I can honestly say that Matt's character and negotiation skills are unmatched. Those skills were a huge asset in helping my brother and his wife secure their beautiful new home. If you're looking for a professional, knowledgeable, and dedicated realtor in Orange County, Matt is your guy !

This company has great customer service! I called and spoke with Zara. She was so friendly,…read moreprofessional and helpful!!

I have been working about 10 yrs witn Aim property management. They are professional and…read moreknowledgeable. As a landlord i truly appreciate the attention they give to the property. Some times tenants try to bring in a dog or cat that is prohibited by the contract. Denise is right on it and that is characteristic of Denise across all areas and types of problems. In terms of fairness Denise is fair with both tenants and landlords. I've worked with other property managers and Denise is by far the best for tenants and land lords. I highly recommend Aim property

This place doesn't work with anyone to find a home. Which is ironic because this is an equal…read morehousing opportunity. Francine is the worst, when I told her my interest in a place to be the sole applicant she hung up on me. She called me back and said " you wanted me to run the application by yourself right" with a rude tone. Francine sounds to me like they have worked at this place far too long.

Liberio Realty helped us sell our townhouse and buy our current house. Just helped sell my mom's…read morehouse.

Helpful agent, even though they didn't have what I was looking for- treated me politely and gave…read morerecommendations to help me out.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

I have been a Tenant at a WGPM property for the past four years…read more We encountered several major issues during our four year tenancy, and never felt that we were alone. Kelli always provided outstanding service, quick responses, communicated with us constantly when resolving our issues and went above and beyond to assist my family. We are relocating but are very grateful for the exceptional service we received from Kelli and White Glove while we were here.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

A professional team to handle your rental property needs…read more Worked with APG for about 2 yrs and am so happy to have found them. Very good at clear communications across each step from prepping a property, finding tenants, to signing a lease and monthly maintenance. The team is friendly and very knowledgeable.

I dealt with Holden Milner, who was the listing agent on a home we wanted to buy. Our offer wasn't…read moreaccepted, unfortunately, but Holden was a real stand up guy, incredibly easy to talk to and forthright. I would recommend him as an agent, and we would definitely consider hiring him in the future.

I never thought I'd be leaving a review for a property management company, but Jeremy and his team…read moreare THE best. I was previously dealing with Ricci Realty, which tried to scam me for my deposit, and used to show up in our property without proper notice as required by law and contract. When I found out that my landlord switched management to Lionheart, I was ecstatic. In the first week, they did a renewal inspection and fixed my runny toilet with promises for further repairs to come. Jeremy was flexible when I needed to reschedule the inspection as well. Who would have known what a difference an honest and friendly property manager can make.

This is a beautiful home and it was easy to follow the steps on the app to get the key to open the…read moreproperty.

I appreciate the legal insight they offer for my property management. I would never use anyone…read moreelse. Great experience.