Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

My MacBook had completely crashed. I thought all of my data was lost .I brought it to Mac Tech…read moreservices for the repair .Thankfully they recovered all of my data. Highly recommend this place whether it's for laptop or mobile repair. I'll surely return for any future device repair or software issues.

Pat was awesome! He helped me with my iphone 12 screen replacement. Pricing was very fair , they…read moreused original OEM screen and discounted my diagnostic fee completely in the repair. It took them just about 30 minutes to finish the job and they added a screen protector for free.

As a senior with an old Windows 7, I can download more malware and viruses than anyone. So, the…read morewhole thing finally went blue screen and would not even shut off. Oops. Well, Gina came out. Sure its a $100 for a visit and an hourly rate also, but cheaper than buying a new computer and certainly better than trying to learn Windows 10 at my age! She is so smart and computer savvy. I'm jealous of her skills. She came to the house and helped. Thank goodness it is on-site because I couldn't tote the big old computer tower, etc. anywhere. What a find!

Gina and her great team got our computer back up and running perfectly. She also took time to…read moreadvise us on better maintenance software for daily use. Make an appointment for them to come to your home or drop off your machine with confidence - they will get the job done right. We will be using them when we are ready to upgrade.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

Took my HDD in for a data recovery…read more I have a hard time reconciling the positive reviews with my experience. Are we talking about the same place? Are these family friends giving positive reviews to help build repoire? Pros: They apparently tried hence the 2 stars Neutral: Unsuccessful but sometime that is outside of ones realm of control. Cons: +Main complaint is the lack of professionalism. 1)Three different occasions they did not adhere to their store hours. On one occasion, on the phone earlier that day, I said I was going to pick up the unit after work. They closed an hourly early. They didn't even let me know. My dialogue with Debbie the next day was as follows.. Me: You closed early yesterday. Debbie: Yep Me: I called earlier and said I was going to come in after work. No one told me. Debbie: (says nothing) Me: It was actually an inconvenience Debbie: Is that it? On another occasion she told me that my data had been retrieved and they just needed to transfer it to an external drive. I could come by the next morning at 10am. Next day at 10 am. They were not open. I came by later only to discover they had not actually checked the recovered data. None of it was readable. +Generally felt the need to walk on egg shells. Received atitude when asking general questions. + I was still charged $30 even though they recovered ZERO data. Most places will only charge if they recover something. Granted they did spend time trying but that is the nature of the business and their competition. My recommendation is to choose any of their 100 competitors. They are clearly not interested in retaining existing or making new customers. Another place might actually be able to recover your data too! If not, they wont charge you. I am not sure who was more welcoming, the staff or the barking chihuahua when you come in the store (true story). However, if you are looking an experience reminiscent of a conversation with a middle school teenager...or if standing by the quality of ones work is not important to you, then I can recommend Megabytes. I welcome, or even challenge, Megabytes to refute any of the above.

[This review is for the White Settlement branch of Megabytes PC Repair--not the Watauga branch, but…read moreit is the same company.] I selected this company based on glowing reviews. I chose to ignore the negative reviews, and paid dearly for it. IMHO, I now perceive the glowing reviews as astroturfing by the company and/or employees. My problem: A five year old Sony Vaio laptop would have the display occasionally go completely black. Everything else would work fine (i.e., using an external monitor was fine), but the laptop display would just go dark during use. The behavior appeared as if the 'lid close switch' was being activated while the lid wasn't closed. SUMMARY OF EXPERIENCE: They charged me $260 to completely destroy my laptop--it is now a frisbee. A full review is available on Angie's List, as this site has review character limitations, and does not support pictures.

I now know how MashFix has so few bad reviews ... because they stalk you until you pull the review…read moredown. The review sites provide the designated method or responding, and generous methods to get inappropriate reviews taken down. This operation looked me up, called me, and texted me repeatedly. Each round gets a little more aggressive. This location quoted $200 more to clone a hard drive before replacing it (going from a factory spinner to solid state). This process involves inserting the new memory stick into an enclosure, selecting source, destination and clone in the software, letting it run 20 minutes, test booting from it, and removing the memory stick from the enclosure. The work is so trivial that most shops include it with the swap quote. Other shops charge about $10 for the incremental labor involved.

I accidentally got some water on my MacBook Air and was able to bring it to MASHFiX on a Friday…read moreevening and receive it back, fully fixed, on Sunday. He was very communicative about the repairs and cost, did not push any extra/repairs, and very cost effective! Going to the Apple store would be doubled! I highly recommend!

1 hour repair - I needed 8 iPhone repair…read more - pointed in the price - 58 minutes head my iPhone repair

i brought in a pair of headphones to be fixed, they said they could fix them, held the headphones…read morein there store for a month, finally got them "fixed" next time I went to charge them they were still broken. I called to tell them and they lady who kept her phone in her bra (I don't know her name) seemed less then willing to help accommodate the mistake. the experience was so bad I just let them keep the money rather than deal with them twice. sadly I can't leave 1 star :/