Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Brought my phone here to be repaired. The back glass cracked and shattered. He quoted me a fair…read moreprice and I agreed. He "fixed" the phone and I got it back the following day and I sent the phone off to be traded in. Soon after the phone stopped working and the screen began flashing a green light and my trade in denied and I was sent back the phone. I'm writing this review because the owner of the store was unwilling to look at my phone without charging me again for the questionable work that he performed on it. He insinuated that I damaged the phone again rather than consider his work to have been faulty. I suspect he used aftermarket parts on my iPhone or did not install it properly which caused it to malfunction. Now I know why he offered me a reasonable price. The quality of his work will not last and you'll be out of your phone. I also suspect he did not properly assess the damage of the phone and only fixed parts of the problem. Take your business elsewhere. The customer service was extremely poor and disrespectful. The owner would not even listen to understand the problem before accusing me of breaking the phone again.

I got a really good quote to get my computer fixed, my screen was cracked and they did a really…read moregood job. I will definitely recommend.

I didn't use them for service but very responsive & reasonable rates. The only reason I didn't use…read morethem was the distance.

I had a phone that I needed to be fixed ASAP and Jason was able to come in on LABOR DAY!!! So very…read morethankful I could get help. Jason did amazing. Highly recommend coming here!

Good and reliable services. Very fast and price affordable. Highly recommended good guys.read more

My iPhone 15 Pro Max worked perfectly but did had a small crack in the screen at the top of the…read morephone. I decided to have Kwik replace the screen with an LED one for a cost of $204.59. That evening the phone begin to freeze up. It still functioned, I received calls and texts but the screen was frozen. The next day I returned to Kwik and they said that they again replaced the LED screen with another one. The problem did not go away. I would need to re-boot the phone at least 1-2 times per hour to use. Apple said that basically, Kwik ruined the phone. I had no choice to buy a new iPhone for $1100.00. Do not use this service for any repair on a phone unless you want one that is totally useless. I feel they totally ripped off a customer not only by charging $200+ for bogus repairs and then ruining a perfectly good, operable phone.

Do NOT go here! If I could give 0 stars I would. This place…read morerefused to tell me how much the phone screen and labor cost separately. Owner and guy who fixed phone was very disrespectful!

100/100!!! If this electronics repair shop was on The Voice, it would get 4 chairs!!! AGT: Golden…read moreBuzzer!!! LOL!!! The display on my laptop wasn't working. My son suggested this repair shop. I sent them my laptop. My son said that the shop knew what the problem was and he gave me a quote. 3 days later, problem solved. No upcharges. Same quote. Same price. These guys are super awesome! I recommend this business to anyone that has electronic repair needs. Golden Touch is just what it says; Golden! Thanks for a job well done!

So short but long story!! Last week my son soaked my iPhone in Juice or water I was unable to…read morenavigate the screen. My husband found a location in Cedarhill that charged us $193 and took 4 hrs to fix it. I got the phone back and tried to do my "social media" work I mean my iPhone is how I get paid! I was unable to enter the apps on my phone unable to use the selfie camera etc! I was hot. So then the guy was contacted again we were told that their manager won't be in until the next day we return the phone and they were still unable to fix it so we requested a refund. In the short story, I search for a "Mobile tech" someone that can come to me and I can honor my time and still get work done while my phone was being serviced. I was contacted by Golden Touch I responded while out running errands. Brandon showed up on time and offered to help me with my bags and things!! I mean great manners then sat down at my kitchen table and fix my phone in ... wait for it! Wait! Y'all 20 MINUTES!! Like what! And it worked perfectly fine! I HIGHLY RECOMMEND THIS YOUNG MAN AND THERE BUSINESS also they are "Black Owned". Golden touch also includes a "Life Time Warranty " with your device. Notes: The type of Phone I have serviced was a previously liquid damaged iPhone 11 Time: 20 mins to Repair Vs the Hours plus days it took previous companies I visited. (2 by the way) Don'ts: let your kids play with your phones lol Dos: Book an Appointment with Gold Touch and let them repair your devices!

Syed was very helpful! My phone screen had suddenly stopped working the night before, which is not…read moreideal with me needing my phone for work. Syed was able to fix my screen for a great price and within a timely matter. This is the only phone repair shop I trust to accurately repair my devices. Thanks again, Syed! - Keke

The guy is very rude and he seems as if he does not want to wait on anyone. I came there to get my…read morephone's battery replaced and I asked him a couple of questions and he was rude and stated... " I told you the answer about this phone already" real " snarly" like. He then told me that phone would be ready the next day which was Thursday, and I waited until Friday and still phone was not ready. He stated that he had ordered another battery because the battery he had ordered did not work so he ordered another one supposedly. But since my phone was not ready however, I took it and then had to pay 20.00 to get back! I will never go there ever again! Bad rude service there!!! And the store was to open at 0:930, he got there at 10:30. Some of these Iranians are very rude to be and have a business and to serve the customers and community. We should not have to be treated like that! A paying customer.

Bad business the leprechaun that works there replaced my screen on my iPhone pro max …read more Within 24 hours I called to let him know the phone screen started messing up again he told me to bring it in. I went it the next day while having the phone in my pocket the screen turned black on one side I've always place my phone in my pocket and this never occurred. Went in to see him he told me I broke the phone and he is not responsible to fix it less than 24hrs of me allowing him to place a new screen on my phone. This is bad business and he will always be short karma sucks . You will remain short forever because of the way you treat people . Let that sink in your head. You short leprechaun. Don't shop here !!!

he fixed my samsung galaxy s24 ultra with a simple connector problem by removing and soldering a…read morenew usb-c female connector

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Submitted a request for a phone repair via Yelp 5 days ago. They never replied in any way. Got the…read morephone fixed elsewhere quickly and professionally. Thank so much, Mr Phone Doctor??