We loved our experience at Cenote Xunaan Ha, just outside Ciudad Chemuyil. I've only been to this…read morecenote and Cenote Taak Bi Ha in Tulum ( https://www.yelp.com/biz/taak-bi-ha-zona-hotelera-tulum ), on the same trip, so I don't have much to compare Xunaan Ha to. That said, if you take a look at the pictures and videos I posted here on Xunaan Ha's Yelp page, what you see is what you get. This place is incredibly beautiful. When it comes to nature, it doesn't get more unique or much better than this.
We visited Xunaan Ha through My Quest Concierge Private Tours, booked through Viator as "VIP Tulum Private Tour." Xunaan Ha was one of three stops on our day tour. My wife and I highly recommend My Quest. For details about My Quest, including how much we paid, visit their Yelp page: https://www.yelp.com/biz/my-quest-concierge-private-tours-playa-del-carmen In regard to Xunaan Ha, My Quest took care of transportation, parking, tickets, access, translation, and pictures.
Our guide told us that Xunaan Ha is owned by a Maya family. The cenote has been in the same family for generations. This is a small, open, above-ground cenote. For the unfamiliar, other common types of cenotes include semi-open and closed (inside caves, underground). Xunaan Ha is literally an oasis hidden in the dense jungles of Riviera Maya. Once off Federal Highway 307, we had to take bumpy dirt roads to get to the cenote. Luckily, it's less than a mile (about five minutes) from the highway. During our visit, the weather was mostly sunny and the cenote shined bright in various shades of blue and green. It looked absolutely magical.
According to a sign at the cenote, Xunaan Ha is open seven days a week, 9am-5pm. We arrived around 10:45am on a Monday morning and were the first group to arrive. Other groups soon followed. The cenote never felt crowded, which we appreciated. It felt exclusive and off the beaten path. We don't think we would've found this one on our own. Thanks to My Quest for leading us here.
As soon as my wife went down one of the cenote's two sets of man-made stairs and dipped her feet in the water, little fish immediately swarmed to her and began nibbling at her feet and ankles. I say "man-made" stairs because there's also a third set of stairs that's made out of natural rock (with a rope to help guide you). I decided to jump in from one of the cenote's two diving platforms (the higher one). The water was cool and so clean and clear. It's freshwater. Later, my wife and I put on life jackets, provided by the cenote, and snorkeling gear, provided by My Quest. We snorkeled together and it was a lot of fun. We saw various small fish, including colorful tetra, and could clearly see the terrain and rocks, plant life, and cave openings underneath the water. It was really cool. The caves go over 35 miles deep underground, under water. Scuba divers can explore them. The water temperature was colder near the caves.
The rules for this cenote seemed fairly strict, but generally not unreasonable. For example, when our guide parked the car, he had to reverse the car into the parking spot. All cars had to reverse into their spots. Absolutely no sunscreen is allowed. This is a common cenote rule in order to protect the cenote ecosystems. Restrooms are available on-site. If you need toilet paper, you must request it from the staff. Used toilet paper must be thrown in the trash can, not flushed down the toilet. No sophisticated plumbing out in these parts.
Cenotes are unique to Mexico's Yucatan Peninsula. If you enjoy traveling and have never been to one, I think it's certainly a bucket-list item.
Cenote Xunaan Ha has an official Instagram page @xunaanha. You can check it out here: https://www.instagram.com/xunaanha/?hl=en