Lillian didn't know how to effectively communicate with the patient. All I can say is the entire…read moreexperience have me the feeling of meh not happy

Carl is attentive and very knowledgeable. Used to go to his father but he retired…read more Dr Carl was great!

Dr Chi is wonderful. She is easy to relate to. I highly recommend her! The staff is polite and…read morefriendly.

I have been seeing Dr. Chi for many years. She is extremely friendly, listens to my concerns,…read moreprovides excellent medical care and advice, and ensures her staff provides great customer service.

I don't usually take the time to write reviews, but this experience really stood out to me. From…read morethe moment I walked in, I felt like I was in good hands. The dermatologist took the time to genuinely listen to what I was concerned about--without rushing--and explained things in a way that actually made sense. What meant the most to me was how comfortable they made the whole visit feel. It can be a little vulnerable talking about skin issues, but their calm, kind, and down-to-earth demeanor immediately put me at ease. You can tell they truly care, not just about the outcome, but about you as a person. On top of that, their skill is obvious. The treatment was smooth, precise, and the results have been better than I expected. I left feeling not only taken care of, but also more confident. It's rare to find a doctor who combines this level of expertise with such a personal, compassionate approach. I'm really grateful I found Dr Sung and his team and wouldn't hesitate to recommend them to anyone.

Would not recommend. I scheduled an appointment for a cortisone/steroid shot for $100. That was the…read morepurpose of my appointment. The front desk insisted on having a consultation for $150, totaling $250 for the visit. Did i move forward with the appointment? Absolutely NOT! Quite shady of a practice.

Best clinic and team! Very friendly, efficient and knowledgeable. Highly recommend! 10/10read more

I went for a dog bite but I did like the PA and staff. Everything cleared up so no real need to go…read moreback.

Denise a wonderful person very knowledgeable, Also, front office is very helpful courteous.read more

I'm following up on my previous review. The same night I posted it, Dr. Tomasian personally called…read moreme to discuss the issues I had been having. I do appreciate that he took the time to listen, and the conversation itself was positive. Shortly after, my prescription was finally processed, and I received it on 5/1/26. It was also refilled for future use, which I'm thankful for. However, it took nearly two months to straighten everything out before I was finally able to receive my prescription. However, the overall experience still leaves me genuinely concerned. It took me being unusually persistent and more forceful than I'm comfortable with just to get a response from the office, pharmacy, and insurance. That shouldn't be necessary for a patient trying to manage their healthcare. More importantly, this situation caused me a great deal of stress and anxiety and has negatively impacted my health. I already deal with high blood pressure, and this experience elevated it further, which is both troubling and unacceptable when seeking medical care. At this time, I'm giving a 3-star rating in recognition of the effort Dr. Tomasian made to personally address the situation. I may update this after future visits. I sincerely hope his office improves how they handle patient communication and follow-through so that no other patient has to go through a similar experience.

Walking into Dr. Joanna Chan's beautiful new Pasadena Dynasty Dermatology office immediately put me…read moreat ease. The space is bright, modern, and thoughtfully designed, while the front office team greeted me with genuine warmth and kindness that made me feel welcome from the moment I arrived. Dr. Chan is everything you hope for in a dermatologist. Professional , polite, and reassuring. She took the time to carefully examine a few questionable spots, froze several areas that needed treatment, and performed a biopsy with a calm, confident approach that helped ease my nerves. Now it's a matter of thinking positive and waiting for the results. Great care isn't just about medical expertise it's about making patients feel heard and comfortable. Dr. Chan and her entire team delivered exactly that. If you're looking for outstanding dermatology care in Pasadena, I highly recommend this practice.

Just got microneedling done for the first time and I had such an amazing experience! My skin has…read morenever looked this flawless and extra glowy. Bridney did an incredible job she made sure I was comfortable the entire time and really took care of me throughout the process. Junior was also super helpful and recommended great post-care treatments to keep my skin looking its best. Overall, such a friendly and thorough consultation when it comes to skincare and treatments. Highly recommend!

This place is GREAT! Dr Janice Ma is the very best! I have had to deal with acne & rashes for…read moreyears. I have been to a few other dermatology locations and dealt with other dermatologists in the past - none of them helped with getting my rashes and acne taken care of. However, I found Metropolis Dermatology a few years ago and as soon as my first appointment ended I knew that this place was going to be very helpful. The facility is clean, the receptionists are kind, and the dermatologist know what they are talking about. For me specifically, Dr. Janice Ma has been amazing. She is so kind, talented, knowledgeable and most of all caring. She helped me with all my skin and rash issues so well. My skin is clearer than ever and I couldn't be happier! She did so well that I recommended her to a colleague of mine and my colleague said the exact same thing - she is the best! Can't recommend this place (and all their knowledgeable dermatologists) enough!

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

From the first phone call to the results of my problem - great service!…read moreI called on Monday and got my appointment for Wednesday. Deb (Debbie/Deborah) at the front desk was so patient and kind when I called to say I'm lost and can't find the building. She stayed on the phone with me and patiently guided me how to get to the correct building. (totally my own fault, I struggle with my navigator. The building is simple to find if you just follow directions. I arrived late and stressed, but she was kind and understanding. Dr. Chu was very kind, explained his recommendations and let me ask any questions I wanted to. His assistant Hannah was also very nice. A week after my biopsy Hannah called to give me my results and asked if I had any questions. I'm glad my results were favorable. Either way I was going to leave a 5 star rating.

Dr. Chu retired. New doctor. Unfortunately new…read moredermatologist has no charisma and is unwelcoming. She made me feel as if I was wasting her time. Got zero value nor learned anything new or different that could have helped me or improved my condition. The staff were very nice and welcoming.