If you value your time do not come here. I've visited this office 4 times and it's always a long…read morewait. Appointment at 2:15. Arrived at 2:00. It's now 3:01 and I'm still waiting. Customer service here is also horrible. Staff is rude and unprofessional and they try to charge for anything possible. I also requested paper results and was denied them even though it is my legal right. I will now be filling a complaint with the HHS for violation of hipaa and changing doctors.

I had an extremely disappointing experience at this medical office…read more My parents had an appointment scheduled for 10:15 AM. We arrived early at 10:00 AM. When we checked in, the front desk staff said they needed to check with the doctor to see if we could still be seen -- which was confusing, since we were on time. I asked if I could start filling out the paperwork while they confirmed, but they refused, saying I had to wait until they spoke with the doctor. By 10:12 AM -- just a few minutes before the scheduled time -- they came back and told me the doctor would not be able to see my parents because "there wasn't enough time." It took them over 10 minutes just to figure this out -- time that could have been used to start the paperwork or check them in. The paperwork itself was very basic -- name, address, Social Security number, and phone number -- something that could easily have been completed while waiting. There was no reason this needed to delay the appointment. The office manager, Allison, was extremely rude and unhelpful. Rather than trying to problem-solve, she kept giving excuses about being short-staffed and missing a doctor, none of which explained the mishandling of our visit. This appointment had already been rescheduled twice due to internal office issues, and now they expected my parents to wait until mid-June -- two more months -- for a new appointment. My father is on blood thinners and needed medical attention. I asked multiple times if they could meet me halfway -- process the paperwork while the doctor began initial testing, as this was a first-time patient visit that would have required labs and assessments rather than a complex evaluation. Still, Allison refused to help and only offered to reschedule for weeks later. A manager's role is to de-escalate situations and find solutions, not to block care for patients, especially elderly ones who are trying to get basic medical attention. This office badly needs better training in both customer service and patient care management. Patients deserve to be treated with basic dignity, not bureaucratic coldness.

My daughter and I see Dr. Engler for our allergies and it has truly been life changing. He is so…read morethorough and explained everything in detail. He has the best staff and bedside manner! We know we are in the best hands with him!

I came recently for an allergy test and was scheduled for an appointment with Dr. Anand. The wait…read moretime was about 3-4 weeks out for an appointment, but I was also looking at specific days of the week so it might be sooner if you don't have any time constraints. The allergy test itself was interesting and they test several environmental allergens. I also had to return on another day to test food allergens, as well as retesting some of the other environmental variables that I scored low sensitivity on. You get the results after waiting 20 minutes or so once you've had enough time to trigger a reaction. Dr. Anand was so friendly and personable. I felt like she was a very thorough clinician and really took her time to explain everything to me. She also took note of other issues that weren't quite in her scope, and referred me out to other specialists to make sure I got the care I needed. She then followed up with me to make the process smoother, which I truly appreciated. Other staff members (LVNs and front desk) are also informative and helpful. They do have a mask policy in place, and if you forget to wear one, they have plenty to spare. It is a healthcare facility after all and I don't think they should be rated poorly just because of a policy to ensure the safety of staff and patients alike.

Went here for a back and neck treatment. Dr Chau was very…read moreattentive. After about 10 sessions my back and neck feel so much better. Each treatment focused on areas I was having sharp pains depending on my pose. Not only did he relieve my symptoms he also told me to be mindful of all the computer work I do and take the time to stand up to stretch my back and neck so I don't cause tension on those areas. He showed me a few stretches I could do on my own to help relieve my stiffness.

Fraud. I am not sure if NAET works, but he isn't honest about it. You are supposed to have your…read morearm and palm/fist up parallel to the floor while holding the allergen. If you are allergic to something, your arm will be weak and he can push down on it with ease. If you are not allergic, he can not push down on your arm with ease. What I did notice was there were times when he pushed down he also turned my wrist, so instead of my palm facing down, now it is facing slightly forward, thus making it easy to push down. You can try this at home with another person. He studied chiropractic, so he knows how to manipulate the muscle and body. The turn of the wrist is very subtle and he usually distracts you with pointing to another part of you with his finger, like a magician with misdirection, you don't pay attention to what he is doing with your wrist. He claimed that he cured me of lactose intolerance. When I told him, I am still intolerant, he said I needed to take Zypan. He claimed that I had a bacterial heart infection and cure me of that, as well as a sinus/ear infection that he cured, still present. He claimed that I have a host of 15+ allergens that he needed to treat and offered me a discount plan to pay him cash for 10 sessions. He is trying to avoid paying tax on the income. He claimed that he will give me paperwork to file with Insurance when he knew fully that insurance would not cover his services, never did get the paperwork. He manipulated you into thinking treatment works and if you leave him with a credit card, he will charge you even after you stop seeing him that's how he can afford to live in Hillsborough. I was at his office when his wife was complaining that he had cut her pay and didn't tell her. She wanted to know why her pay was cut. He said he doesn't know. She said to him that he has never been a honest man. Now I can see why. And his office is absolutely not professional, it's like a warehouse with things piled up everywhere and dust collection on dead plants.

My family has been seeing Dr. Engler for over 20 years. He is very pleasant and always expains…read moreeverything clearly If you have allergies, he is the top doctor in the area to see

Allergies are a new thing for our family. When our teenage son kept getting "sick", our…read moredermatologist suggested we see Dr. Engler and get tested. It was incredibly easy to make an appointment. The team is warm and welcoming. Nurse Kiahna made my son feel at ease immediately with her down to earth approach when asking him all the initial questions. Dr. Engler was also warm and an obvious expert. The actual testing takes about 30 minutes. Dr. Engler was able to take us through all the results and we walked out armed with an easy to follow plan of a few things to buy and a few new guidelines to follow. We'll be seeing Dr. Engler for a follow up in 3 months. We highly recommend Dr. Engler and team. They really care! We also loved that we walked out with an actionable plan where we're already seeing great results. Thank you, Dr. Engler and team!

While I found the treatment effective during the first year and appreciated Dr. Zhang's nice…read moredemeanor, I experienced several ongoing concerns with the overall office operations. My main issue is that this office has always felt like a money-grab. The office often recommended additional tests and appointments that did not seem necessary. Although I understand the value of Ni-Ox and lung function assessments, the repeated testing rarely resulted in meaningful adjustments to my treatment plan. Appointments frequently ended with vague feedback rather than clear next steps for improvement. During one visit, I had a reaction to the shots, which was a stressful situation. The staff appeared uncertain about how to respond, and Dr. Zhang invited a medical assistant to observe my hives without asking for my consent. This was uncomfortable and dehumanizing. Additionally, I received the bill for this appointment and they charged me for a lung function test I did not take. I contacted the billing department who said they would call me back. I never received a call back despite following up. I check today to see they have revised their billing statement to deduct that charge. Very shady business that prioritizes money over patient care. I am now seeing a new allergist who looked at my tests and said that allergists should not be administering shots to people with numbers as bad as mine were.

Dr. Zhang at South Bay Allergy & Asthma is a wonderful and very caring doctor. She is fantastic…read morewith kids - friendly, patient, and able to put them at ease right away. She listens carefully to parents' concerns and never makes us feel rushed. We truly appreciate her thoughtful approach and highly recommend her to any family looking for excellent allergy and asthma care.

I was very disappointed with my experience. I sought treatment for severe occupational rhinitis and…read moresignificant eye irritation that occurred at my work as a RN. After trying to endure unsuccessful treatment, my symptoms escalated and the ability to perform my job became impossible. Dr. Lien refused to complete my SDI paperwork. He did not acknowledge the severity of my symptoms and how much they affected my work. I left feeling unsupported at a very difficult time. After over 30 years of service and contributing to a system that I cannot access, I was forced to leave my job without financial support. I've taken care of patients my whole career and now that I need care, I can't get it. He was callous and careless and it has affected me greatly.

Dr. Lien is giving outdated, damaging advice regarding pediatric allergies and I would absolutely…read morenot recommend coming here. His advice caused us so much anxiety and stress and we wasted so much time in figuring out our child's allergies. Luckily we were able to get a second opinion from a doctor who is up to date on the current research and data. Do not waste your time or money.

Dr. David Ellison came highly recommended by my allergist and I can see why. I didn't realize ENTs…read morewere in such demand, but I got lucky and said all the right things/had some professional backup and was able to get an appointment within a week. I liked him immediately upon meeting him. Dr. Ellison and his staff are extremely professional and hold themselves to what they promise. He worked around my schedule and personal commitments to ensure I was taken care of. I also appreciate how the doctor himself personally returns phone calls and sees through everything. He also does things pretty much immediately when he says he will, which is very in line with my personality and earns him great respect in my eyes. I felt very at ease with him and trusted his opinion. How he keeps track of all his patients and everything going on is astounding. I also think the man works day and night. I accidentally called his direct line once late night, and thought I hung up before it rang. However, he called both myself and my partner a few hours later a bit past midnight because he was concerned something had gone wrong. You're in good hands if you're fortunate enough to get an appointment with Dr. Ellison!

My son went here for sinus trouble. First given a spray regime with very good success but then we…read moreelected to do an in-office turbinate reduction. Went super smoothly. Smooth recovery. My 18 year old son is VERY happy with the results. Dr. Ellison was very kind and clear about everything. Very appreciative of the quality of care here.

The doctor and nursing staff are lovely but front desk / scheduling does not seem to care about the…read morepatient experience. Similar experiences noted dating back 8 years. Truly surprised this has gone on so long

I truly appreciate his knowledge & being professional, he certainly knows his business. He is a…read morecompassionate person besides being a doctor. His staff is wonderful showing kindness, going beyond the call of their job description. The staff knows a lot about insurance carriers which is important as it isn't as easy as one would think, they are willing to take on this task for their patients. I have had 100% results for my Asthma treatments; other doctors didn't help. I would recommend Dr. Machtinger

Love Dr.Vaughan. He tries to find the holistic remedy and works with you to make you a long term…read moresolution. Thanks Doc!!

I agree with all of the reviews on Dr. Vaughan. A very kind, thorough, and thoughtful doctor. The…read moreoffice is lovely and you don't wait long to see him.