I'm nearing the one-year mark of living at 49 West and I truly cannot say enough good things about…read morethis complex. I'm so grateful I found it during my search for housing in Rogers. I moved up here from Fayetteville and I plan to live at 49 West for many years. The apartments are incredibly spacious, well-designed, and high quality. Not to mention extremely affordable for the quality delivered. The appliances are sturdy and work really well. The pool and other amenities are well maintained. The staff is AWESOME! They are so friendly and genuinely care for the residents here. They are always happy to help - especially Hannah, Mariah, and Kristana. I truly feel at home. Thank you 49 West for the amazing community you have built :-) you are a shining star of an apartment complex

My daughter lives here and loves it! It's priced reasonably and has very nice accommodations!read more

I stayed here 2023-2024 and aside from a major pigeon problem I didn't have many complaints. The…read moreissues came when I tried leasing again in 2025. I signed a lease with them in February 2025 with a move date in early May of 2025. Then, in early April, they messaged me that they would have to change my move date to May 31 2025 due to the current tenant wanting to extend their lease. They allowed the tenant to extend an extra 2 months, which directly conflicted with my move in date. Management completely disregarded the fact that my move date was not flexible and that I had everything already planned for my move (movers, electric, etc). Their only offer was for me to stay in a furnished apartment until the one I signed for became available again, but they would not cover any of the extra storage or moving costs associated with them changing my move date. Beware that if you sign a lease, they can and will disregard your move date with little to no warning. They left me to start from square one with under a month before I move, so I cannot recommend leasing here to anyone.

In my opinion, this was the most unprofessional rental experience I've encountered. The leasing…read moreprocess stretched over 14 days and required more than 20 follow-ups--something I've typically seen completed within a day. Because of the delays and lack of resolution, I chose not to sign and instead secured a more luxurious home in Rogers for the same price. That process was completed in less than 24 hours by staff who were professional and efficient. During a visit to this community, a disagreement with a staff member escalated to the point where outside assistance was required to ensure the situation remained safe. Even after raising concerns with management and providing documentation, no resolution was offered. At times, I wondered whether cultural or communication misunderstandings influenced how the situation was handled. For someone with an 800+ credit score, a strong career, and solid references, the extended delays were hard to understand. I share this feedback as cautionary advice for potential tenants and staff: it takes many positive experiences to build trust, but one unresolved negative experience can leave a lasting impression

This was my home away from home for nearly 3 years and I have to say, the team hospitality was…read moreamazing. My unit was well appointed and taken care of and there was maid service every Tuesday! The location is phenomenal and just a few minutes walk to downtown Bentonville Square, the movie house and lots and lots of restaurants. I am going to miss it!

The team at Merchant Flats made my transition to Bentonville such a wonderful experience. The…read morefacilities are FANTASTIC, the prices are very reasonable, and the location is perfect! If you are looking for a short term, or even a long term, furnished apartment in Bentonville, this is your place!

I've had a great experience at the Links. The staff is friendly and the rates are reasonable…read more Maintenance issues are promptly addressed. The amenities are great - large pool, hot tub, nice weight room, golf course, etc. If you have to live in an apartment, I highly recommend the Links at Bentonville.

We've lived here for 5 months now and love it. The neighbors are wonderful. The office staff and…read moremaintenance staff are also wonderful. The amenities are great, although Covid has made things a little more difficult to use. We've not had an issue with pests, they stay really on top of that. The building stays very well insulated which has saved us on our electric bill. We're a family of 4 and we have a 2 bedroom with a walk in closet, it's a good size for us, we don't feel cramped. My kids love having a playground outside our front door and we've had mostly positive experiences with the children in the neighborhood. There are 2 downsides, there's not a TON of natural light. I open the blinds first thing in the morning to get as much in as possible, but that's what happens when you don't have windows on several sides of your home. The second downside is the "wood" framing throughout the apt (around doorframes and the baseboards) is this gawdawful pinkish wood tone. It's awful but for 750$ a month, I'm not complaining. I do not understand why people will pay so much more for an apartment complex that's maybe a tiny bit newer or more stylish, for several hundred dollars more in rent, it's ridiculous to me. The people who live and work here are really nice people and the building is great. The price of rent is fantastic. We're saving for a home and this is a great place to live for a handful of years while we do that.

Unfortunately this place has not lived up to expectations. This is a relatively new apt complex,…read morewith that comes the expected small issues that arise from the building settling in, which the complex addressed quickly and were very kind. The significant issues that I have had have arisen more recently. The first issue I have is parking, previously parking spaces that were closest to the buildings were once free, now they are assigned spots that they are charging monthly. I will never accept offering something for free then taking it away from the residents. It seems like a bait and switch from when I first moved in, and one I do not appreciate. Then the next issue is the largest. My heating and A/C unit broke days before a large snow storm. It took 5 weeks to fix, and for that entire time I did not have central heating nor A/C. The Grafton's best response was to give me $100 off my lease for one month and a small heater that could barely heat a single room, let alone an entire apartment. Several times I would call to ask for a second space heater and was told there was a limited supply and I could not have one. Not until I elevated the issue to the upper level management did I get a second space heater just to keep my whole apartment above freezing. You are paying a decent amount of money to live here, but that also comes with the expectation that you should have working central heating/Air conditioning and that your issues would be addressed properly and timely, which I felt had fallen below expectation at the Grafton with that matter. Then more common issues such as cracks on the apt walls/doors getting stuck occurred several times, but those were expected with this being a new apartment complex and addressed quickly. Lastly, I have had a long standing issue with a leaky window sill that for the duration of my stay the window leaked whenever there was a heavy rain storm, they tried several small fixes but none have worked. Only on my second to last day prior to moving out did I get informed they were finally going to thoroughly check the wall/replace the window frame and do work to figure out the cause to fix it. But to be fair it only occurred whenever there was heavy rain, so not as large an issue since it only happened a couple times a year. Overall, with all the new housing being built in the area, I suggest checking out alternatives.

Brand new build with spacious apartments with modern amenities. Near everything that is happening…read moreon the West-side of town. Hwy 49 is close making travel to Fayetteville simpler. Lovely new building, modern amenities, conveniently placed, great staff .... over all a 5 out of 5 on the ratings scale!

I lived here for a year and had a very pleasant stay. The easy going and kind employees in the…read moreoffice are always helpful. The apartment was clean and spacious. The neighbor's were nice. My boyfriend got a discounted golf membership because we lived there. We used the gym a few times and it was always clean and had available equipment. And the rent is unbeatable!

I've lived here for a year only because it's cheap. parking sucks if you get there past 7-9 there…read moreare literally no parking spots. my ac went out and I called and they said they would send someone right away and never sent anyone now it's the next day and they won't answer my calls. they are bad at repairing things they just rig it until it messes up again.

Responded very quickly to my maintenance issue and had it fixed right away. Friendly and…read moreprofessional.

Move in was a seamless process. Everything I did online and then I just showed up and the apartment…read morewas ready to go. The unit was in amazing shape and literally all I had to do was bring in my stuff. Great team and I couldn't recommend more.

If you're a crackhead, meth head, party animal or trash, then live here. If you're a decent person…read morewho values peace, honesty, cleanliness, safety don't live here! My husband & I lived here for 14 months. There were 3 different sets of managers that we went through. There was 2 maintenance guys that were decent but I think they're forced to spread lies. You can tell by how they looked/acted when you asked about something. There was a meth head who moved in above us who stomped day & night. We confronted her 5 times. She says "I'm sorry. I'm heavy footed. I only do it when I use" which was every frickin day! That meth head stomped every 20-30 seconds. Management did nothing about it. I called the cops. They confirmed she was on drugs. Mgmt says "it's against the lease to be noisy. That's grounds for eviction". Ha! Liars! Mgmt also told us she's getting evicted, it takes 3 days (due to her drug use). 8 weeks passed, meth head is still there. They finally "evict her" and yet there were stomping, things getting thrown around, etc all night. They say "there's no one up there. You shouldn't hear anything". Yet, when the unit is available they leave the blinds up in the rooms. They refused to open the blinds. They were probably getting drugs from meth head. The valet trash is a joke too. They'll pick up if they want to. They'd pick up our neighbors that had 2 trash cans, you're only supposed to have one but they wouldn't get our one bag. Then other neighbors would put their dogs poop bag, untied in our trash can! Nothing ever got done about it from Management...of course. We were told "we take pride in how quite our apartments are" BS! The pool was disgusting! There was an oily film on it. I got some rash on me from it & I only went once! You have to pay for luxury when all it is is a tablet hung on the wall that sucks. You have to pay for valet trash, the "gym" the pool. Everything about this place sucks. If I could give it negative stars, I would. 1 star is way above what it deserves. I hope that the management never gets to manage anywhere ever again. I read bad reviews after moving there. We had to get out of where we were living but dang, being homeless would be right up there with the Maddox.

Don't move in here they will send you hot checks as security deposit... let me know if you been…read morescam by them lurin capital look them up Jon and Ashley are scam artist that don't pay security deposits and keep writing hot checks instead until you go away but I'm not going away ...

I never leave reviews but this apartment complex has been overall disappointing. I've lived here…read morefor a while now and each year it gets worse and worse. Maintenance issues are slow to be addressed, the property is not kept clean, and trash management is a constant problem. The biggest issue is the dumpsters. I was recently warned for leaving trash outside a dumpster that was completely full. Management even went through my trash to identify it and then claimed the dumpster wasn't full. However, today I took my trash out and found maintenance workers actively filling the dumpster with furniture, leaving no room for residents' trash. I walked to the other dumpster on the property, and it was full too. It's frustrating to be held responsible for improper trash disposal when there is often nowhere available to put the trash. Instead of blaming residents, management should focus on providing adequate dumpster capacity and keeping up with waste removal. The rules are also extremely restrictive. Residents are barely allowed to have anything on their balconies other than a chair and a plant. It feels less like an apartment community and more like living under constant supervision. Paying rent while being told exactly how to use your own outdoor space is frustrating and takes away from feeling at home. Overall, communication, maintenance, cleanliness, trash management, and resident satisfaction all need major improvement. I would not recommend living here.

By far the easiest and most pleasant experience I have ever had in leasing an apartment. Everyone…read moreis professional, helpful, and friendly. We were surprised by the range and reasonable price of the amenities and services available for residents. A great place to call home!

Owner is capitol View to New management is quite rude…read moreBut no one cares because it's a great plenty of people waiting to rent

We loved this place when we moved in for location. Unfortunately, they shifted management about a…read moreyear ago and the new management is horrible. They actively ignored items on our move in list to charge us for the full apartment carpet replacement. We had to live with appliances that did not work properly for 1.5 years before it finally gave out completely and they were forced to replace it. Amenities (pools, gates, etc) are rarely in working order and/or open. I wish I could recommend them, but several thousand out of pocket at moveout is not a reasonable tradeoff for the location.