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    Centerpoint Medical Center

    1.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Centerpoint Medical Center

    Centerpoint Medical Center

    2.2(118 reviews)
    0.0 mi

    I have been hospitalized on three occasions here. The staff is efficient and caring…read more My most recent visit was from 1/24/26 through 1/27/26. Aiden and Tiffany, serving in the ER, are outstanding examples of what you can expect in the ER and elsewhere throughout the hospital. Nurses Enrique, Michelle and Makayla Top Notch caregivers on the 4th Floor N Unit. The professional technicians: Richard and Arlene [portable X-Ray team] Mary in the CT Scan area, Austin who conducted my small bowel follow through and WENDY Ultra Sound operator extraordinaire !!! from the Imaging Department cannot be surpassed. One of the housekeeping crew is so sweet! Milinda was super - - dedicated to her work and engaging with those hospitalized. On another note - - the hospital food is VERY good! Kudos to the kitchen crew and Bernadette who delivered my meals. I was particularly impressed with the treatment rendered by Dr. Mattias D'Anna. Dr. Mattias D'Anna is a hospitalist at CenterPoint Medical Center. He has called on me on two of my separate hospitalizations. He's kind, knowledgeable and a wonderful communicator. He has a gift for using layman's terms to explain medical conditions, their impact on my wellness and how best to move forward. I cannot recommend him highly enough.

    Last night , I took my friend who had a terrible experience. Somebody came with a broken finger…read morearound noon and did not hear anything till 15 minutes after midnight and finally got discharged around that time. According to my friend (And somebody else who was there and can back me up on this) The doctors were playing video games and online gambling on the computers instead of doing their job. When she got there, the receptionist In the ER told her to stop being a baby. The nurses were extremely unprofessional and we're not answering any calls or just said we'll get you when we get to you which led to somebody having an accident because he couldn't go to the bathroom. Security eventually did kick my wife and our friend and I who were waiting and not being disruptive at all out for no reason, Eventually, the hospital told her they couldn't do anything and she was so mad she just left and is gonna call a lawyer according to her. She has never lied to me so to be honest I do believe her. Later, I took her to Saint Mary's and guess what? She had to get four stitches in her finger. So now I can see why she's calling A lawyer. Apparently, Online gambling was more important to The ER doctors then actually seeing patients. I feel like This needs to be said. And I can Speak from experience that this is the slowest ER I have ever seen. It could be a minor injury or a major injury and they will get to you when they feel like it. This place needs major improvements.

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    CareNow Urgent Care

    CareNow Urgent Care

    2.4(28 reviews)
    1.2 mi

    Came to the clinic since my family doctor's office is not open on Saturdays. I have had symptoms…read moreof a cold. However, I have a history of heart disease and I still take six different prescription medications/daily. I have to be careful as to what medications I take to treat even a cold. I did not wait very long in the waiting room before I was taken to the examination room. The PA asked about what medication I was taking and my medical history. I then had a rather long wait before the doctor came in. After talking about my medical history and current medications, he agreed that a common cold could worsen if left untreated and I have to be careful about what medications I take. He prescribed two prescription medications. The clinic called me back 24 hours later in follow up. For simple problem that needed immediate care, they were quite good.

    I had a very concerning experience at this CareNow Urgent Care location due to the behavior of the…read morefront desk representative who checked me in. From the moment I arrived, the interaction felt passive-aggressive and unwelcoming. Instead of making me feel like a patient who needed care, I was made to feel like an inconvenience. What stood out the most was being offered a different location to go to, which came across as though I was not welcome at this facility. There was no explanation, reassurance, or effort to be kind or helpful--just a dismissive tone that made the situation uncomfortable and discouraging. When someone seeks urgent care, they are often already stressed, unwell, or vulnerable. Being met with hostility or indifference at the front desk is unacceptable and deeply concerning. Front desk staff set the tone for the entire visit, and in this case, it reflected poorly on the professionalism and patient-centered values CareNow claims to uphold. I truly hope management addresses this issue, as no patient should feel pushed away or treated with passive aggression when simply trying to receive medical care.

    Centerpoint Medical Center - urgent_care - Updated July 2026

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