I had been very sick for months and a friend recommended I go see NP Bellario. During the exam she…read morelistened carefully and asked questions--she was very caring. I had already been to 2 other providers without any relief--I drove an hour to see her! She explained her plan, prescribed meds and sent me to a specialist--she suspected a problem the others missed. I'm so glad she was able to think outside the box and help me! I still continue to see her!

Called and waited on hold for 15 minutes. Had a simple question I needed to ask about a physical so…read moreI didn't go there for nothing. Left a call back number. After an hour, had not gotten a call back. I wondered if they were even open at that point so I called back. Waited on the phone for AN HOUR AND 22 MINUTES while I fed the dogs, showered, and cleaned the house a little. Eventually hung up and called back, thinking it would cause the phone to ring there or something, anything. This time the recording informed me that they had closed for the day. Still haven't received a call back, 2 days later.

The Ambulatory Surgical Center is on point. They are in Centerpoint but may not be ran by them,…read moreidk. The staff is all so nice and professional! Good experiences there, if you have to go.

I've been here over 3 hours, talked to my nurse for a few minutes, she disappeared, talked to…read moreregistration, then nothing. They stuck me in this room in a corner & have been ignoring me this whole time. I'm nauseous, dizzy & in massive pain. I hit my head on the corner of my dresser, after tripping over my Velcro cat. I have a history of a minor concussion & this feels the same but worse. Hell, it took an act of Congress to get someone to turn off the light!!! It's a good thing I'm not having a heart attack or a stroke or something like that, because I would've already died by now & no one would even know judging by how often they're checking on me. Just now FINALLY talked to a doctor & now I'm waiting on zofran & something for pain, but I had to raise Hell just to see a doctor after nothing & almost no one FOR 3 FREAKING HOURS!!!! My advice??? Don't come here unless you want to leave via the morgue!! For God's sake, don't let your loved ones come here if you really care about them . I'd have left by now if our car's engine hadn't blown up & we had a car. As it is, I had to come here in an ambulance because we have no car right now. This sucks!!! I HATE this place!!!

I'm hesitant to write an excellent review because I don't want anyone else to discover this place…read morein case I need to come back and have to wait long. Very good intake process, clean facility, friendly staff, and qualified doctors. There are other urgent care facilities in Independence, etc but beware. You'll be pleased with this location!

I had a very concerning experience at this CareNow Urgent Care location due to the behavior of the…read morefront desk representative who checked me in. From the moment I arrived, the interaction felt passive-aggressive and unwelcoming. Instead of making me feel like a patient who needed care, I was made to feel like an inconvenience. What stood out the most was being offered a different location to go to, which came across as though I was not welcome at this facility. There was no explanation, reassurance, or effort to be kind or helpful--just a dismissive tone that made the situation uncomfortable and discouraging. When someone seeks urgent care, they are often already stressed, unwell, or vulnerable. Being met with hostility or indifference at the front desk is unacceptable and deeply concerning. Front desk staff set the tone for the entire visit, and in this case, it reflected poorly on the professionalism and patient-centered values CareNow claims to uphold. I truly hope management addresses this issue, as no patient should feel pushed away or treated with passive aggression when simply trying to receive medical care.

I went In with upper respiratory issues, doctor told me she would send a prescription for an…read moreinhaler and a cough medicine, failed to do so. Then I played phone tag with the care now office for 2 days and they just called me back to argue with me about my "prescription" claiming i didn't need one...

This is the best location to go for quality care. Everyone is so kind and work very hard to get…read moreeveryone in and out in a timely manner. Anna,Emily and Sarah in physical therapy are the best.

just came for a job medical appointment. got here around…read more1230pm. was the 5th person in the waiting room. got my paperwork filled out. receptionist called me to the desk to fill out more. got the paperwork she typed a completEly wrong name. handed it back to here. which she continued to talk about what she was going to get for lunch. as this has happened the 4 people in front on me have come and gone along with 10 more people. it is now 2pm and still haven't been called back.

Great Clinic ! Nurse Lisa seems friendly and caring ! I…read moreappreciated her dedication to patient care !

Pleasant and respectful reception staff…read more Dr Connolly and his nurse Betsy are easy to communicate with and seem very professional and trusting!!

I knew when I got my health insurance card, that the first thing I'd do was take care of my…read moreshoulder, which I hyper extended while doing P90X in January. I wanted my thyroid tested, cause I didn't loose any weight while doing P90X. I had just caught my car door on the inside of my nose....true story, I'm THAT woman. The one who has the weirdest accidents. I called Encompass, who are in my network. Surprisingly, I got right in the very next day. I went there, and I hardly had time to sit down in the waiting room before they had me in the exam room. The doctor, an older doctor, female, saw me, referred me to ortho for my shoulder at Centerpoint hospital, ordered the labs I wanted, ordered a pappy and a mammy (ladies will get it). I went around the hall, got my labs done (a bunch of them, including full thyroid panel). I went out to the desk, scheduled the pappy, came home. She faxed a scrip for nasal steroids (my nose had practically closed after the car door incident, and needed to be patent). Everything I expected. The doctor, fair, weak bedside manner. They called within the hour to schedule the mammy, which they do there. They have a cool online system, where you can go online and see your labs.I like to know all my numbers, as I'm a nurse, and read hundreds of charts a week. Update: I made an appointment to see the podiatrist, and the appointment desk employee tried to argue with the fact that I can't make appointments, due to my job, before 3. She said, "Yes you can," I said, "No I can't take off before 3, I'll get in trouble." "Well, the doctor only accepts patients in a row. You can't come in at 3, even though the time is open." I said, "I'm coming at 3. That's my appointment time." "Please call if you can come in earlier." "I can't come in any earlier, my job won't let me take off." How odd. Oh and, even though my doctor's personality isn't the most friendly, she had excellent follow up, so I appreciate it. But the appointment desk employee needs to learn communication. 05/13/2013: Go to Dr. Raina or Dr. Shaiha. You'll love them!

First of all, the positive: Very easy to get an appointment. Dr. Edwards is very nice and…read morepersonable. They have their own lab and imaging department. Now for the negative: Do not expect to get a definitive answer or solution for a specific issue. I've gone in 2 or 3 times, now, for specific issues. I leave with a prescription and basically what amounts to guess-work and an attitude of "try this". My last appt. involved lab work and Dr. Edwards assistant calling me with the results. She gave me info on other issues, but absolutely nothing regarding the issue I came into the office for. I asked her what about that issue and she said she'd have to talk to Dr. Edwards and call me back. It has been over a week and no call back! I do not trust this office to actually dig into and find a solution for medical issues. She seems to be very ready to prescribe medications and not seriously look into what may be causing the issue. I am not at all secure in adequate treatment for a serious issue. The other issue I have is that every time I go in, there is an issue with my insurance! I have medicare, for Pete's sake!!! Their system just keeps showing that it is inactive.

Well, I'm back home now, feel'n like complete trash and whatnot because of the virus my body's…read morecurrently battling. -__- Other than feeling this horrible, my visit at CareNow was really comfortable and I'm confident I'll get the lab results as soon as they say I will, as well as the care and treatment I'll need. The lovely women who saw me today were Shannon and Cherly Wormington. Both were such kind and professional people, and I appreciate their patients hearing what I had to say and answering whatever questions I had. ^__^ Their lobby, bathrooms, and room I was designated to were well kept and comfy, which I also appreciate very much! Cleanliness is so important in so many levels! I strongly recommend this cute little clinic in Blue Springs. I'll definitely return for services in the future if I ever need it!

Everyone that works here is so so so rude it is crazy. I wouldn't recommend this place to anyone.read more

Best blood draw for our 2 year old! He didn't even flinch. Medical care was amazing! Endocrinology…read moreclinic is great here!

Absolute joke of a care center. Waited over a month for my child's appointment (and was told it was…read morethe only appointment this year), then over an hour and a half after my scheduled appointment time in the office before giving up on being seen. Nurses kept telling us we were next, for an additional 30 minutes, then attempted to gaslight me by telling me "the time we tell you to be here for your appointment isn't actually when your appointment is" and laughing about it being a waste of time. So a 10:45am appointment ended with not even meeting a doctor as well being gaslit and ignored by staff, and us leaving at 12:30pm.

Got billed $340 for an ear cleaning, Jennifer Ussack was the practitioner and she didn't even…read morecomplete the service because she had an energy drink and she was too shaky.

Last night around 8:45 I went to this cvs to buy something, after getting my stuff and going to…read morepay, the employee said the store was about to close and asked me if I wanted to pay by cash or card, I said pay by card, and he said come here so he could pay for me, I bought 2 bottles of branded laundry detergent and 2 bottles of dishwashing liquid, but when I paid I saw that there was no extrabucks rewards, I asked him because when I bought 2 bottles for more than $30 they gave me $10 back, he was visibly upset, he rudely threw the cash machine down, and ran to check if it was right, then he called a woman who worked with him and asked, after a while of asking she also printed it out, with a really unpleasant attitude and very very rude to customers, I took the part that I had paid for but the rest that I hadn't paid for yet, my husband didn't want to take them anymore, honestly the next time I buy something I will avoid this store because the way they treat customers is like a beggar, it's a pity for a business that invests capital but hires people to chase away their customers, if you come to this store, avoid this rude and arrogant uncle