Great staff and clean/well organized facility. Just went there to interpret for my client…read moreyesterday. Free parking. Appointments only. Very pleasant experience. Will be there again if needed.

From the owner: Prosthetic & Orthotic Devicesread more

I would Highly recommend Capstone, my Mother has drop foot and he made her a Brace for her foot…read morethat fit her perfectly!! He showed her how to put it on and worked with her to walk with the new Brace! They are amazing!

Jason is very thorough and easy to get appointments with. He made me two new leg sockets in early…read more2024 that fit great. Thank you for everythin!

(this review is mainly about their staff in the front HORRIBLE SERVICE!!! This is the second time I…read morehave been denied due to something that doesn't even make sense. I visited today and they denied me because the referral was "nOt SpEcIfIc" like lady, we told u 5 times what needed to be done and you STILL did not listen. I came 40 mins with traffic to do this and you're just going to sit there and tell me no?? Like bro I told you 5 times. Anyways, this office sucks ever since Hanger acquired it so moral of the story, do not come to hanger. When it came time for them to finally see me, the care service they provided was excellent, they have good doctors but it's their front desk staff that sucks. Update from today: *I have an appointment to go to this Tuesday @10am to get my orthotics. Then the weekend before, they call and say "tHe ApPoInTmEnT iS cAnCeLeD bEcAuSe We ArE wAiTiNg FoR mEdIcAiD" Like this is nonsense because I already got the fitting and everything so what do you need Medicaid for??? I will be finding a place that is better than Hanger so I will stop traveling across Houston for a place like this

when making a mold of my hand with the chalk-looking substance, they couldn't get it off, they…read morebroke it. then i went back about a week later and now they made another mold using some kind of liquid gel that hardens, and again they couldn't take it off. these two visits resulted in damaging all the nerves in my finger that had been amputated below the fingernail. now i am in pain all the time, i can't touch anything with that finger which means i have a very challenging time caring for myself. now my son has to do everything to care for me, including cooking and cleaning, and on top of that he has congestive heart failure.

I wanted to take a moment to recognize the outstanding work and positive attitude Chris Beverly…read moreshowed us when we had questions about products your office carried. Thank you for being so responsive!

Choosing this company for my husband's prosthetic was the best decision we ever made. Jake and…read moreCesar made the process easy and were there to help with anything we needed. I would highly recommend them to anyone.

Usually I never write reviews but this was a must! Spencer…read moreis absolutely the one to go if you need something done right! Always considering the option to come to the house to take measurements, deliver or do adjustments. Second time went in clinic, Vincent took same interest, time and dedication to complete the adjustments needed on ALL the braces! Best place for specialty products and special/complicated clients like my son with sensitive skin. Definitely the place to stay after going to three different clinics and no one could order & make them right! 5 star place: clean, excellent customer service, schedulers, knowledgeable orthotists, quality in products and freebies! Yes, we got a few pairs of socks with AFO's

This is one of the worst Facilities that I've ever Encountered. Customer service is awful, the…read moreworkers are rude if you are your family need prosthetics don't waste your time coming here. I was put in a room where I had no help to even figure out how my prosthetic even worked. When I asked for help the office manager came in the room and just stood there with her arms folded Never again!

From the owner: Specializing in: - Prosthetic Devices…read more- Mastectomy Forms & Apparel - Medical Equipment & Supplies

The receptionist at front desk was nice and the lady that fitted the shoes but the billing person…read moretold I had to pay which I should not aske 3 times before I got there did I have to pay it was headache they wanted me to pay 300 finally got it settled after my insurance called them

Be sure to double check with the individual, I want to use another word but won't, when making your…read moreappointment. I was scheduled for a 3pm appointment but she put 1:30pm in the system. Would never have agreed to 1:30 since I was at work. Leaving 1/2 hour early possible. Then the attitude like you missed your appointment but we will work you in...we'll we don't make appointments here at this office...well maybe you should. Beyond the appointment taker and office staff attitude they do great work.

It has been over 1 month since they started insurance authorization for a KNEE BRACE. As of today…read morethey have not submitted information. they do not return emails nor do they return voicemails. The times I've been lucky enough to talk to a person. I find that there's an issue that they have with the orthopedic office. I'm never told about the issue until I call. Each time I've resolved the issue with Orthopedics in a matter of minutes. I the information and direct information for the contact at the office if additional information is needed and yet still nothing is done. Each time I've them they make up excuses which I know are nothing more than excuses. I at my insurance account and I've talked to the insurance company and they have not received anything nor is the process difficult as it certainly appears with this office. They don't answer the phone. The provider was great, but is absolutely the inefficient that I've ever worked with. And I've worked with as I've been a senior vice president of hospitals and medical running large medical groups and this office is one of the most inefficient I've ever encountered. What makes it worse is the ladies sound and seem nice yet they do not follow through and they are not upfront with information. They intend to omit. Find another option.

First off, let me say, the people that work here that fit your brace are great…read more The people that work off-site in their main accounting office, not so much. I paid for my brace in mid-October 2022. (Self-pay) It took a little over a month to receive it. The month following that, my insurance paid in full, so I was to have received a refund. Over $500. So, I was told it would be credited to my cc, the same way I paid originally. Waited. Waited. Mid-January called again to find out where my refund was. Only this time I was a told a check would be issued. Hmmm. Ok. Called 3 weeks later, now we're into February, still no refund. Over 2 months from when the insurance paid. No credit, no check received. Terrible way to do business.

Staff is very friendly and helpful. They worked to re-schedule us when our original appointment…read morewas canceled due to weather.

A women's store that specializes in maternity, mastectomy, post surgery, and difficult to find…read moreitems. I went here looking for some TED hose, which they do carry. I ended up being helped by an extremely nice and professional fitter. She fits bras and other items for women. I was really happy with their selection of sports bras etc... I didn't go here for any of their specialty stuff, but ended up with a great sports bra. The store is in a strip mall at the corner of Memorial and Kirkwood. It's easy to miss, but make sure to keep an eye out if you are looking for good service and a good selection because Women's Health Boutique has it.

This company has literally everything you need to heal an injury even prosthetics! And they're in…read morenetwork with so many plans. My husband had plantar fasciitis and had to have sx. They were there and made the process so easy for him to get the equipment he needed. They made that part easy. I recommend them

I recently needed a brace and found a medical company that was so helpful and professional. They…read morewere on my insurance and fit my brace immediately! Can't say enough about the care I received.