Wonderful staff. Very organized, easy check in and out. They treated my girl like family! Dr Atkin was very loving towards my pet. She listened to a multitude of questions and concerns, very patiently. She gave lots of great care, and an excellent treatment plan. I drive from Cloverdale and it's worth it! read more

Central Animal Hospital - Veterinarians Near Me - Petaluma, California

I brought my 12 year old Aussie/Border Collie mix in for a check up with Dr. Timothy Helms today! I was blown away by how much time he spent with us. He was an excellent listener and performed a very thorough exam. The office is comfortable and professional. His assistant Candice was incredible and answered all my questions! I can't believe we found this amazing practice. They don't try to sell you things and are OK with you shopping around for the best price to fill prescriptions. read more

Central Animal Hospital - My lazy bones girl after a long hike and vet visit! - Veterinarians Near Me - Petaluma, California

Good experience Our little puppy needed to get his annual vaccines and we were not happy with the services of the place we took him to in San Francisco. We often visit Petaluma, usually to get out of town and have a meal in a more quiet place. So, we decided to make an appointment here and hit two targets with one stone! The receptionist was very welcoming and professional, as was the assistant who met with us in the room. She took all the information down and answered all the questions we asked. She then took the little guy to the back room without us and this was the only part we did not like, but she explained to us that this was a temporary arrangement due to the pandemic. About 10 - 15 minutes later, the young doctor/vet was on the case came and met with us. She must have spent about 15 - 20 minutes with us to explain a few things and answer our questions. It was altogether a good experience, except the part were they took the little guy away without us. We had to take him back for his second shot a few weeks later. That too was an equally good visit and experience. read more

Central Animal Hospital - Veterinarians Near Me - Petaluma, California

Worst staff in Petaluma! Took my girl in for minor biopsy and the vet explained that she would be only using a very minor anesthesia on my dog. When I picked her up 5 hrs. later she could barely walk. she could not even walk on her own for twelve hrs. I was obviously concerned and called the office, the next day and requested to speak to the vet and was told that wasn't possible that i could only talk to some staff member. I said no I wanted to speak to the vet and she became rude on the phone. Later that day I recieved a text message informing me that the vet was gone for a week, and that now i was not even going to get the results of her testing for a week!. These people are cruel and inhumane. They are factories only looking for the dollar. Believe me I had to pay upfront before treatment but became just a number after that. If you love your pet like I do, take them somewhere else!! read more

Long time client of this veterinarian and have spent thousands of dollars here. I had an emergency, called and made an appointment. I was 12 minutes late to the appointment due to traffic downtown (not an easy place to get to) and just life kicking me in the pants that day. I was told I had reschedule or go to an emergency vet. 12 minutes late. Where is this notification about being 10 minutes late and giving away your appointment? I've never seen that or heard of that before today. Doctor's offices have longer than a 10 minute grace period. Even restaurants will hold your reservation for a 15 minute grace period. There was zero compassion or trying to help in a tough situation. Was just told 'nope', you're 13 minutes late, vet took next appointment and you will have to reschedule. Even though I was there for an emergency situation. I felt dismissed and blindsided by the staff. Was I in the wrong for being late? Absolutely. Should my dog have to suffer due to that? Additionally I had no idea there was an 10 minute grace period rule. Never saw that posted anywhere nor have I read that on the app they use when scheduling appointments. Extremely poor business practice. Compassion goes a long way. So disappointed In the dismissive treatment. Do better. read more

Dr. Carter and his staff have been fantastic. They were unbelievably sympathetic and empathetic when I had to put my cat down a couple years ago. I was so sad and crying and they gave me the time I needed to deal with the grief and I've never had any issues with them with three different cats brought in over the years. I like bringing my animals there very much. read more

Dr Carter and Dr Atkins took very good care of my cat Joli for 7.5 years. Especially during her last 2 years fighting cancer. I lost her in April and the Staff at Central Animal Hospital sent me a very nice card. The staff were wonderful during her 2 x a week treatments. I just received a letter from U.C. Davis saying that Dr. Carter donated to the Companion Animal Memorial fund in memory of Joli. I really appreciate it. He also made a similiar donatation when I lost my dog Tripper, who Dr. Carter treated for years for Cushings Disease. Thanks for being a caring and knowledgeable staff to entrust our beloved pets with. Michelle B read more

My dog Walter Scott Grauert comes here and he was there from today 5/9/23 for his shot. My mother Gypsy Grauert and i'm her daughter Heidi. I would rate this place a 5. Its a wonderful atmosphere for my dog Walter Scott he loves the women and he was once called "Wolverine" by the staff :) LOL I thought it was cute and funny. That use to work there. Plus Walter Scott loves the Vet and gives that person kisses which i was told by my mom. THe staff sounds wonderful and thank you for all that you do for Walter Scott he is very important to me. So thank you for all of your help. I will attach my photo and Walter's as soon as i can. Heidi read more

We've loved the care we've received from Central Animal hospital. Both the office staff and medical team have gone above and beyond to be helpful, caring, thoughtful, and gentle for our puppy. When he wasn't feeling well after his second vaccinations, they encouraged us to come in for a checkup that was included in our puppy plan--free, and made space for us just two hours later. How many businesses encourage you to come in for a free checkup when they already have your money, and on such short notice? It made me feel like Central Animal Hospital is more than a great local business, it's a good place with kind and capable people really care for their patients. read more

Central Animal Hospital - Veterinarians Near Me - Petaluma, California

Took our dog in for a heartworm test. The thoughtless technician DRAGGED my dog against her will to deal with her. Never allow these people to abuse your pets. Ever. Then it took them several days just to approve her medications. With so many OTHER veterinarian clinics in Sonoma county, there is no reason to subject your animal to these abusive people. read more

A very clean office and friendly staff and doctor! Dr. Atkin patiently answered all the questions I had as a first time cat owner. They graciously and gently dealt with my wild, but sweet, cat who tried to make a run for it as soon as his carrier was opened. It's totally understandable why we can't go in the back with our animals right now, I don't get why people take issue with this and complain about it in reviews. We're all just doing our best right now during this pandemic and I think Central Animal Hospital is caring for Petaluma's animals well and keeping everyone safe at the same time! read more

Central Animal Hospital - Happy, scrappy patient - Veterinarians Near Me - Petaluma, California

If you want to waste your money and time go to Central animal hospital on 203 D Street Petaluma and make appointment with Dr. Ashley Atkin. I made an appointment a week ago to have my 2 years old chows X-Rayed for hips and elbows. When arriving, I was greeted by the front desk and they escorted me to a room with my Chow who was sedated by me an hour and half earlier. Because of the pandemic, the owner is not allowed to be with their pets and this sometimes will cause some panic to occur. An assistant named Monique came in and greeted me politely, her first question to me was: " what can I do for Emmy (my chow) today? Well folks, I thought I made an appointment a week ago to do Hip and elbow X- Ray (why are you asking me again)? Unless it was not clear what I made the appointment for ???? I did answer all her questions though (thinking it is not a big deal), as it might be just a procedure to check in. I also describe very clearly about my dogs temperament when I am not around...that's why I brought treats and had sedated her. She then brought my chow in and it appeard that my chow was happy and ok. Ten minutes later Dr Atkins came and talked to me regarding the X-Ray and how uncooperative my chow was being. She asked for proof of a rabies shot and would have to put her put on injection sedation so they can straight out her rear legs (which was kinda weird to me as I have been a Chow breeder for 15 years and never had a vet came to me and tell me then would have to put sedative for an X-Ray. I agreed and had my partner send me a photo of the rabies shot from 6 months ago. I waited and waited in the room...after another 30 minutes, Monique came back and told me they cannot do the X-Ray that day and I would have to reschedule. I was shocked that they would charge me for the vet exam at $68, along with an estimate of the X-Ray (which included sedation, another examination, and blood test for a total of $ 827.00. I had the same problem 4 years ago with another chows of mine with the same hospital, and I am pretty sure it was the same doctor...the estimation was ridiculous...they wanted to operate on my Chow because he was limping for around $4000. It's the last time I will be patronizing this establishment! read more

They were amazing in fitting us in to last minute appointment when we moved from NY for an urgent script fill. They conveyed to me a certain time over the phone and did update me when the doctor switched but ended up saying we were late for the scheduled appointment. They saw us anyway although explained the $40 fee wouldn't be charged this time. I'm surprised more vets don't advertise GoodRX for the prescriptions they give. One of ours cost $60 here but $12.00 on the app so we were able to get the paper script to go. The staff assisting with the exam were friendly but we did have to ask questions about what they were doing, like two different types of blood work for the medication levels and cost of each. Ultimately we spent $440.00 (after removing the $60 script) which I understand comes from having pets sometimes. Location is convenient and has a lot to parking in the back. Front desk staff were courteous and nice. read more

Dr. Woltz and the Central Animal Hospital staff are wonderful. We have been taking Mickey to Central Animal Hospital for a number of years -- it's about time we left a review! While Mickey is not always thrilled to be visiting the vet, he has calmed down significantly over the years. We think a big part of that is because of how welcoming and kind Central Animal Hospital has been to us -- or maybe he just likes to collect more compliments with extra treats! Unfortunately, it's tough to ask him! Dr. Woltz is always very thorough and takes the time to explain exactly what he's doing as well as why he's doing it. Additionally, no question is too silly for him. He always makes us feel at ease when we bring Mickey in for regular check-ups or for the one-off visits like today when his paw was bothering him. We never hesitate to reach out to Central Animal Hospital when we worry and Dr. Woltz always knows what to do. Finally, it's worth noting that when we have to board Mickey, which is very rare, we know he is in excellent hands here. He still gets annoyed with us when we pick him up, but we know he was well taken care of while we were away. We cannot thank you enough for your kindness, Central Animal Hospital. For anyone reading this, please don't hesitate to try them! read more

Central Animal Hospital - Love the decor! - Veterinarians Near Me - Petaluma, California

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My cat was experiencing a loose canine tooth. I called my primary vet in Santa Rosa, but they could not see me on sort notice. I called all around Petaluma where I live and Central Animal Hospital fit me in right away that morning even though I had never been in before. They gave her an exam and confirmed she need dental surgery. They were able to get me scheduled within a week (my primary could't get me in for over a month). When we went in for the appointment today, the tech, Asena was so nice and kind, made me feel very good about leaving her in their care and answered all my questions. My cat has a chronic asthma and I was worried about her going under to get teeth pulled, but they assured me she would be watched and monitored at all times. When I left I was confident that she was going to be just fine. Dr. Atkin called me during the procedure to assure me she was doing just fine and to let me know what they were doing and what the plan was to finish up the extraction. She called me again when it was over and said my little fur ball did great and I could get her after work. They kept her in their recovery room until I got off work which was so helpful and I knew she was in good hands. When I picked her up, Asena gave me a rundown of what I need to do for the night and going forward. She answered all my questions and really took the time to make sure I understood what went down during the day and that I understood what I need to do to ensure my kitty heals up nicely. I highly recommend Central Animal Hospital. The staff is really wonderful and I know my girl is going to be feeling better super soon because of the quick acting they did for us. Thank you for fitting us in on short notice during this time of craziness! You really saved the day here! xo-Alexa and Phoebe read more

My cat came home from Cat Fight Club with a weepy eye. I called Central Animal Hospital on a Saturday morning, and they fit us right in. They even called and asked me to come in earlier, when they realized they had room in the schedule, since eye injuries are time sensitive. Rebecca, one of the Vet Techs, was able to scoop my cat right out of her carrier, despite the fact that my cat becomes positively murderous at the vet. The fact that she didn't pull back a bloody stump proves that Rebecca is good at what she does. Rebecca and the vet, Lindsay (whose last name is escaping me), laid everything out for me, including treatment options and a cost ballpark. And they did not imply that I was a bad cat owner for not being ready to spend hundreds of extra dollars on recommended blood work and shots not associated with the weeping eye today. They ended up having to sedate her, because the honeymoon only lasted until they tried to begin the exam, but I fully expected that. The icing on the cake was my book was $200 less than I thought it would be, since they didn't see any signs of injury, so they didn't do everything they said they may need to do. I really appreciated that, because I've been to vets where they seem to want to do every test or procedure possible, and felt like they were just trying to run the bill up. This was our first visit to Central Animal Hospital, and the care and customer service we received definitely earned our repeat business. read more

Central Animal Hospital - Veterinarians Near Me - Petaluma, California

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Cannot recommend this place. They were the vet for our dog. Her name was Cookie. We took her there two days ago because she was not eating, had a bloated abdomen, and had trouble breathing. They examined her and said her heart and lungs were fine and diagnosed her with a possible urinary tract infection. They did not indicate she was in any immediate danger and sent her home with a prescription for antibiotics. Shortly after getting home she became unresponsive. We rushed her to an emergency hospital but they couldn't save her. The vet there told us the amount of fluid in Cookie's stomach was substantial and was pushing on her organs a lot. The vet also said that this strongly indicated a serious problem with Cookie's liver or heart. We really feel Central should have realized how serious her condition was and not have sent her home the way they did, basically to die. The image of my son running with her in his arms, trying to get her to emergency, is something that will probably haunt me the rest of my days. The pain our family feels is something I would not wish on my worst enemy. read more

I called to inquire about the costs of vaccinations for my kitties; and Mari took my call. She was SO polite and helpful. If the rest of the staff are half as sweet as her, I definitely see myself making this my boys' primary care facility because their competency for communication and relatability is outstanding. read more

Central Animal Hospital - Veterinarians Near Me - Petaluma, California

My dog has been a patient for ten years they have always been very happy to take thousands of dollars in services over the years but the other day my dog was very ill would not eat, vomiting and they said too busy to see him till Monday. I said my dog will be dead by then. They said to take him somewhere else. Well we did go to emergency care and the result we had to put him down. I would think twice before going to this vet or continuing to go. Shame on me this was not the first time we had big problems with them but continued going. I have had time to think on this so its not just my recent anger its just wrong to place money over your beloved pet. He was going to pass anyway for them not to care and take a moment to help is not forgivable. Greg, Sherry and Romeo. read more

I had a deeply traumatic experience with this place, read this before going here in an emergency or at all, and beware. The vet on duty when I came in on March 12 2022 was incompetent, grossly amateurish, It's shocking that people like this have a practice at all. That the whole practice is money obsessed, is a fact, but that was the least of my worries. The experience was harrowing and will stay with me for the rest of my life. I called in an emergency on a Saturday, my twenty year old cat Saphire was howling, in a lot of pain and his wonderful regular vet was closed. I knew it was either get him an antibiotic wherever I could, and medication beyond the gabapentin I already had to reduce his pain, and get him out to his regular vet the following week to make the decision with them about putting him to sleep. I had known we were getting close to this moment for weeks, had tried to get a vet to come to the house to prepare. None of those vets called me back...so I waited to see how it would unfold. Anyway, the whole terrible decision had to be made in an emergency with my cat yeowling. I called the closest place to me that had good reviews for the most part....Out of the gate they were quick to discuss the cost before I had two words out of my mouth. They weren't able to get him the antibiotic I knew he needed from experience. My choices were either let him suffer all weekend, then get him to his vet in Point Reyes to be put down, or get him out of his misery immediately. It was an extremely painful decision but I trusted this place could do a euthanasia. I didn't realize it was possible to botch it in such a pathetically inept gruesome way. Here's how it went. The vet and technician spoke in soft voices about my decision. That part went ok. I appreciated they didn't know me or my cat but I had his kidney values (he was in failure) and they were willing to get him out of his misery. Then the nightmare started. The vet tells me she'd be taking my cat into a back room, placing a catheter in him, I could go back once that was done, then stand by as she did an injection to sedate him. I balked. Why a catheter? why the back room? My cat was already howling back there. The vet explains her need to put a catheter in in case she couldn't find the right vein ! Again from experience, my outstanding vet out in Point Reyes did a masterful job of putting my other cat down, two shots, done in an environment of absolute peace, deep empathy for me, and an expert at this difficult job. It was over in minutes while I had my hand on my dieing animal. This was nothing like that. It took 45 minutes. After negotiating with her, she decides she'd give him the sedative in the back room and bring him out to me in the other room. She did. I held my cat in my arms and watched him struggle for fifteen minutes, sedated and about to die. The sedative didn't work however. While I was holding him struggling in my arms, they informed me it would take ten minutes for the sedative to kick in. They decided then that it was time for me to pay for this visit and his cremation! So there I am, holding the cat in the last moments of his and my life together after twenty years, punching in my fucking pin code for these idiots for over $400. Out comes the vet, confused and defensive about the dose of sedative not working. She explains to me what she thinks may or may not be going on, and starts to explain to her technician how these things work and expressed her confusion about why it wasn't working this time. She wondered what to do. Maybe she could take the cat into the back room? Get the catheter? Give him another dose? It was SO GODAWFUL I almost lost it, but kept myself calm for my cat. She decides she could try to put him down without the catheter and do an injection in the room I was in. This has already taken a long time at this point, 30 minutes or more of watching my cat struggle. She finally decides to give him an injection instead of the stupid catheter like any other informed vet would do. She comes out, gives another sedating injection and continues to TRAIN the technician on the meaning of my cat's body movements. Then she SHAVES OFF the fur from his leg since she can't find his vein. He howls. She gives him a shot, he finally passes. Immediately and right in front of me, they cover his body with a tightly wrapped towel and prepare to dispose of him. The vet expresses amazement that I'd want to be with my cat during this procedure. My cat's final moments were all stress - so very far from the peaceful end I had wanted for him. I loved him so much. I am beyond outraged at these careless amateurs. I've spoken now to five other medical professionals about how this went down, and they can barely stand to hear me tell the tale. I was promised his ashes two weeks later. No ashes, no call. read more

Ahhh never again .....horrible customer service. I've actually found others with similar experiences......mgmt should be aware that there appears to be consistency/pattern but I'm still exploring if others had similar experiences to substantiate. Maybe they should actually listen to the customer instead of a grumpy desk helper having a bad morning. Lots of other options In Petaluma read more

I have experienced many vets over the years. My experience with Dr. Helm by far exceeds any experience I've had to date. With a pup that is very anxious in the exam room his calm and kind presence helps tremendously. He listens to my concern and after exam/diagnosis he proceeds with least invasive plan possible to resolve the illness and/or concern. The office staff is amazing as well! Highly recommend this office! read more

These people only care of how much money they make. Just found out that they canceled my dog's prescription from chewy and didn't have the courtesy to inform me, meanwhile, my dog has been in pain for weeks, and now she ran our of her med. They had a copy of my credit card without my knowledge and they used it without my permission and charge me twice the price they quoted me. read more

Everyone at Central Animal Hospital was incredibly compassionate, kind and responsive. Courtney and Ashley worked with us to find a last minute appointment time so that we could bring in our ailing kitty. They greeted us with kindness and were attentive to all of our needs. Dr. Altman is an incredibly skilled veterinarian and a nice grounded person. She summarized the issues with clarity and navigated a painful conversation about realistic treatment options with compassion and transparency. She was patient and earnest. It was truly a gift to have her leading the way when we were facing a very sad and difficult outcome. Lastly, Kristen the RVT was also incredibly compassionate and patient, sitting with us to talk through our options, with a patient and gentle demeanor. The whole team helped ease the pain of saying goodbye to our elderly and ailing kitty and we are so grateful to them all. read more

Everyone in the office is very friendly and knowledgeable. We had some issues with our kitten and we got in right away. Affordable and they explain in detail what and why for all procedures and medications prior to giving. They were very clean and had strict covid protocols in place. I was recommended to them by a few other vet offices in town who said how wonderful they were. read more

I've had concerns about the practice for some time. The most recent issue was the unwillingness to renew my dog's existing prescribed medications unless and until an additional visit or had been completed first. The prescription was initiated and prescribed here . In my current circumstances the medication is very important for his comfort and there's no appt available for six weeks. I asked if he could please have a refill to last until we could get in and was refused. I needed to wait for his Dr to return the next week abs approve it. Also was told that no other vet there could authorize a refill, nor did they have any openings. I don't believe this is based on a medical protocol as much as financial gain. It's not the first time and no I don't want to talk to the office manager about this but am seeking a different vet. This is critical right now as my dog is in his final year or so and I dread a bad experience at the time when he needs to be put down. Phone calls I made about this issue were treated abruptly. When I protested that it was a long time for him to wait they simply restated the same info with a louder tone and then hung up abruptly. There were other incidents of attempting to sell expensive procedures which always is uncomfortable. It gives a very commercial feel to this place. Also feel that the owner's emotional vulnerability can be easily taken advantage of especially with elderly and infirm pets. Proceed with caution. read more

deceptive and manipulative. left me sitting in a room for over an hour and they separated me from my dog-do not let them do this. don't come here. nobody else was in the building-just us, and they left us in a room by ourselves and took our dog. i finally got up and demanded that my dog be returned to me. i scolded the vet and told her to stop jacking me around and tell me what the price is and that there would be no maintenance plan to continue to drain my dogs ear. ladies and gentlemen, do not come here! this is the most money grubbing greedy vet that i have ever come across in my life and i told her and her staff how disgusted we were and that we would not ever be back. do not allow a vet to give you unnecessary medications for your pets. do not allow your vet to open them, use them, and then charge you for them without your express permission, as well as a full explanation of what they are, and whether or not they are necessary, whether or not you already have them at home, or if you can substitute with human meds/shampoos, ear cleaner, etc. this lady vet was so unscrupulous, she left me waiting for an hour and hadn't even drained my dogs ear!!! came in and asked what we were here for. are you fing kidding me??? do not come here. do not. read more

If you are looking for an office that doesn't actually care about animals and only about money - This is your place! We have been bringing our two dogs here for a little over 2 years. We keep them up to date on the important stuff but don't bring them in as much as they recommend. My 10 year old lab has epilepsy and has been on medication for about 4 years. We started coming here once we moved to Petaluma and at first thought it was ok but really overpriced. Then they started telling us that we had to get bloodwork done on our dog every 6 months (use to be once a year) to get his prescriptions refilled. I understand that levels need to be checked periodically but that seemed outrageous. So we discussed trying to taper him off of the medication and the doctor agreed. We keep some of his medication around and give it to him when we know stressful situations are coming up. Everything for the last year was going great until he had the worst seizure ever (2 hours) a few weeks ago. It was about 8am. I called the office to see what we should do. I was given attitude and told "Well, he hasn't been here in a year". Ok - I'm well aware of that. My dog is dying - what do I do? "Well, that will be $90 for the exam plus medications to stop the seizure and we will need to do some testing" I explained that I didn't have much money but I just need to seizures to stop. We know why he is having them. With absolutely no compassion in her voice she said "Well, he needs to be seen immediately but we cant help you. Try the humane society." Then she hung up. She didn't bother to check with one of the doctors. I immediately hung up and tried the humane society - which was closed. Then I did a Google search and found the Pet Emergency and Specialty Center of Marin in San Rafael (See my review). They were angels!! Pretty bad that they are an emergency hospital and prices were still less than Central Animal Hospital. I will never bring an animal to this place again and make sure I let everyone I know how horrible they are. read more

We first brought our dog here for a basic check up and really loved the doctors and staff. Everyone is awesome and goes over everything with you to make sure you know exactly what was done. A few days later we had to come back for an emergency after our dog had an accident and was hurt pretty bad. Again they were awesome and took him right in to fix him up. We've been here several times since then to have bandages changed and the wounds cleaned up. The prices have been very reasonable considering the amount of work and time they all had to put in. We would definitely recommend this place to anyone who loves their pup and wants to make sure they get the best care. read more

We've been taking our dogs to Central Animal Hospital for the past four years. Dr. Woodberry and Dr. Carter have consistently been attentive, patient, and willing to answer our questions. The staff is always friendly, pet-centered, and kind. We've boarded our dogs several times, and the dogs are always happy to go, knowing that they'll get lots of attention and care-- the boarding staff always gives a report of the dogs' stay which is a really nice touch. Like some other reviewers, we've felt a bit "pushed" towards doing expensive dental care, which we've declined. This is is the only negative we've experienced-- my husband likens it to going to get your car's oil changed and getting the fuel injection/cabin filter pitches. Two weeks ago we had to euthanize our 13.5 year old dog, and the staff could not have been more sensitive or supportive. As soon as we arrived, we were immediately shown into an exam room. We were able to take as much time as we needed and exhaust their supply of Kleenex. Dr. Carter was great-- totally compassionate and patient-- about answering our questions even though we were weeping through entire sad experience and we never felt awkward around him. The staff followed up with a sweet sympathy card that included personal notes from those who'd worked and played with our dog. read more

All four of my pets have been to see Dr. Woodberry and Dr. Carter since they were puppies and kittens. (over 4 years now) I know that when I take them in to the vet that they will get the best care and nothing will be missed during their exam. When my little poodle was sick as a puppy Dr. Woodberry worked with me to find a diagnosis and now he hasn't been sick since then. It did take different tests and diets to find what would work best for him, but isn't that the same thing that would happen if we went to the Doctor. Having a vet genuinely care about your pet is worth the price! read more

This was our first time taking our fur baby to the vet, first time she has ever been sick, so as you can imagine, my husband and I were quite worried and stressed. Everyone at Central Animal Hospital made us feel at ease! We didn't feel pressured to opt into excessive expensive testing, the vet tech immediately went over all of our options and pricing so that we knew what we were in for as we were making our decision. We felt very comfortable and like our Patsy was in great hands! When we had to leave her for the afternoon I was worried about her being alone, and scared. But, when i came to pick her up later that day, and the receptionist told me she spent her whole lunch cuddling, and loving on my girl, I knew this was a place that truly cared about the animals they treat, and all my worry went away! We have definitely found our vet and will bring Patsy back for all her doggie needs! Thanks you Central Animal Hospital for being awesome! read more

Very sadly, we had to take our beloved old dog into Central Animal Hospital to be euthanized yesterday morning. Dr. Carter was incredibly compassionate, and staff couldn't have been more attentive. Since we called in advance, they expected us, and ushered us into a private room when we arrived. They treated the process which was really heartbreaking for everyone with a lot of dignity. In the past, Dr. Carter had performed a surgical procedure on our dog to remove a pretty massive growth. Dr. Carter really cared about the well-being of our dog, and was very attentive and seemed intellectually engaged. I like the staff there a lot too. Our dog, while small, was kind of a handful and snappy. They never gave us grief and really handled him well. Unfortunately, I don't recall the names of the other two vets that cared for our dog during our 5 years of working with Central Animal Hospital, but they all came across as a truly professional, top notch group. I have found their rates reasonable, and have never felt strong armed into paying for procedures that were optional. I highly recommend Central Animal Hospital. read more

These guys are awesome, I have been to a lot of vets because my dog has a very difficult to treat medical condition, and they are one of the best! As far as the person who said they constantly push dental cleanings, maybe that's just because your pet's teeth need to be cleaned? I've been there with 4 different dogs and not once have they ever mentioned teeth cleanings to me, they've always commented how good my dog's teeth look. I've also found them to be quite reasonably priced compared to most other vets I've been to. They are efficient and professional, and I love that my pet's records are all digital so I can get copies any time I need them; this is especially great when I visit a new specialist on short notice. They are always so friendly and playful with my dog, they offer his treats and accept his kisses. They also respect my decision not to fix my pets because they are all very well bred working dog lines and have even inquired about plans to breed them which we have done in the past. read more

I have been going here since moving to Petaluma a couple of years ago and I do insist on seeing Dr. Carter when I go. I only make that request because he is a follow Boxer lover and both of my dogs are boxers, so he knows exactly how to interact with them and what their biggest issues are. They have recently gone through some staff changes and I don't like that the new people aren't familiar with everyone yet. I know it takes time, but I do miss that. I think this place can be on the expensive side for many of their treatments but then they do nurse visits when it is time for your dogs annual vaccinations and it only cost $20 to go in and have all the shots updated. I think the vet business has just gotten out of hand because people spend so much on their pets now. I also say that there is one post on here about a bad reaction to anesthesia and sadly that could happen anywhere at anytime to dog or human no matter who is in charge. I am sorry they lost their dog but I would hope that everything they could do was done to try to save that dog's life. One can only hope that was the case. read more

Central Animal Hospital helped me out when I needed it the most! After a ridiculous experience TRYING to get my dog an ultrasound another vet (who though two weeks was not a long wait when they thought my dog had cancer), a friend in the area put me in touch with Central who was able to get me an appt with their ultrasound specialist the following day. I found a nice, bright clinic. Friendly, caring staff, a wonderful doctor and an Ultrasound specialist (that delivered the fabulous news that there was NOTHING wrong with my dog). Hats off to Cental! read more

We recently adopted a Greyhound Alec. Alec had a dislocated toe when we picked him up from the rescue group and needed vet visits while it healed. We chose CAH because they have experience with Greyhounds, which react to meds and test differently than other breeds so that's important. During our 1 month of weekly visits for dressing changes we met with Dr. Carter and Dr. Graff (Fridays), both are very knowledgeable, kind, great to work with. The staff is caring and always happy to see Alec. I would highly recommend them in to any Greyhound owner or other pet as they know what they are doing and are true team. They are also really considerate of costs and making sure you don't spend more than you need to. read more

Myself and my family have been bringing our dogs here for 25 years. Recently got a new pup, called CAH and left a message with the person who answered the phone. They were too busy to talk at the time I called. They never called me back. 2 days later I called back and they told me they could not fit me in for my new puppy to get his shots for 2-3 weeks. They told me to try elsewhere. I will never use or recommend CAH again. It's really too bad because they used to be good. Dr. Carter was an excellent Vet. It's Too bad that their customer service has gone so down hill. read more

CAH has always been very helpful and attentive regarding the care of my two dogs. The staff takes a lot of time to explain everything they are doing and why. I always feel like I'm taking a mini vet school class :) read more

The staff at Central Animal Hospital is awesome. Very welcoming and caring. My new rescue dog was very comfortable too.