Took my cat possum here for some skin issues and they were amazing. The veterinarian listened to my…read moreconcerns and came up with a treatment plan and gave my cat a steroid to help with her inflamed skin. They explained everything very well and were very personable. Highly recommend this vet clinic.

Extremely helpful and kind staff! Dr. Boutilier is a great veterinarian who actually takes the time…read moreto explain things to me each and every time. She is always a wealth of knowledge and I really appreciate her attitude and perspective. I never feel rushed or like any single one of my concerns isn't addressed. When she sees you and your pet she offers you her full attention, and you can tell she actually cares. She has given me some great suggestions and advice, and she offers helpful insight and a kind approach to helping you care for your pet's health and wellness. Everyone in this office is friendly and helpful, every single person who's worked the front desk or helped me on the phone, all of the techs, and every veterinarian who has helped us in the past. They are really great with my dog and always kind to me no matter how busy they are. I really appreciate the entire staff because no one wants to take their pet to the vet, but they make it less of a drag here and they run a smooth operation from online bookings to the online pharmacy and offering me digital invoices/receipts after each visit that I always receive immediately. There's almost never a wait and the appointments start on time. So they also respect your time as well and I personally don't think I've ever waited more than five minutes even on the absolute busiest and most crowded days. My dog hasn't always been the easiest for them to work with but with their help, she has become so much less fearful of the vet's office. She's really shown so much growth coming here over the years. Thank you to Washington Square Vet for always being available for any of our pup's health concerns, and I feel lucky to have you as our trusted vet's office for many years and for many more years to come.

Can't say enough about this clinic. Our dogs have been treated here all their lives, and every doc…read moreis stellar. Dr. Kristensen has been above and beyond for us lately, reaching out to us consistently to follow-up and consult on a complex and frightening situation. If you want top-shelf care for your pets, this clinic is all that.

This place has a lot of goodwill because of the sign and past vets who have worked here, but after…read moregoing here for over a decade, I'm switching vets. It cost me $564 to have them do two exams on my two cats, one set of shots, and flea medication. This is much higher than any vet I've used in the area. On top of that, this bill is after fending off constant upselling on the part of the vet. She couldn't tell me what was wrong with my elderly cat because, despite a $90+ exam, she needed to do a full panel of blood work to even guess why the cat is acting a little low-energy (he's 17 years old). Despite being unable to diagnose anything with my cat, she suggested I get him a monthly shot that "some people" feel helps elderly animals with arthritis. When she told me that, I watched her write $170 on my chart, as if she was calculating how much money she could get from these shots every month. Also, she said she couldn't tell for sure if the cat has arthritis or not. Likewise, when she learned my younger cat's vaccines were out of date, she told me she would have to start the whole thing over and that I would have to take the cat in AGAIN in 6 weeks for boosters. When I pushed back on this, she dropped it and gave the cat his shots. This isn't the first time she has done this. When my cat had an abscess in the past, she used it as an excuse to send me home with bags of medications, bandages, a cat collar... all for a fairly routine and not serious injury. It truly feels like a car salesman trying to add expensive seat warmers or stereo upgrades I don't want. It makes it so I can't trust anything she says. I was also shamed by this woman. She scolded me repeatedly for letting vaccines lapse and not coming to see her sooner, even though the last few years have been really hard on my family (unemployment, deaths in the family etc) and bringing healthy cats into the vet wasn't a priority. Here I was trying to catch up on the lapse and I was told how negligent I am as a pet owner. She also discovered one of my cats had a flea and acted like it was the most disgusting thing she'd ever seen and told me *three times* how I was going to have to clean my whole house. She was in the middle of telling my how quickly fleas breed before I asked her to please stop. It was way over the top and felt designed to make me feel like a filthy person because the cat had a flea. This is ironic because the office is feeling really dingy these days. There was also a toxic atmosphere between this vet and her underlings, and they passive-aggressively bickered in front of me. The assistant also gripped my cat in such an uncomfortable, harsh way during the exam that I intervened and told her I would hold the cat instead. It wasn't hurting the cat, but it was intrusive and was adding stress to an already upsetting situation for the animal. Overall I think this is a vet to avoid.

I love Adobe and try to avoid taking my dog anywhere else. My dog hates strangers and has bite…read morehistory with strangers, but he is such a good dog every time I take him to Adobe that its like who is this dog!?!? He loves the staff there! I am there too frequently, to the point that its embarrassing (my dog is very mischievous) and I worry they will judge me.. but they never do! I also take my barn cats there. One of them was having some eye issues and needed to stay inside for a week and get frequent eye drops. I couldn't keep him inside because of my dog, so one of the vet techs took him home with her for a week so that he could get them. I personally don't react to the pricing because I have been to VCA many times where it was 4x as much and I don't really go elsewhere so I can't compare. But I always feel that they give me options and tell me what the must-haves are vs what are nice to haves and I trust them, which to me is worth every penny. They are the best and I hope to be taking my animals there for years to come!

they didn't take a dying cat off the road!!!!!!!!!!!!! found dying on the side of the road with its…read moreeyes crusted shut and not able to breathe. to which they said "is it sick?" ITS DYING!!!! don't take your animals here!!!

Wonderful staff. Very organized, easy check in and out. They treated my girl like family! Dr Atkin…read morewas very loving towards my pet. She listened to a multitude of questions and concerns, very patiently. She gave lots of great care, and an excellent treatment plan. I drive from Cloverdale and it's worth it!

I brought my 12 year old Aussie/Border Collie mix in for a check up with Dr. Timothy Helms today! I…read morewas blown away by how much time he spent with us. He was an excellent listener and performed a very thorough exam. The office is comfortable and professional. His assistant Candice was incredible and answered all my questions! I can't believe we found this amazing practice. They don't try to sell you things and are OK with you shopping around for the best price to fill prescriptions.

My family used to take our pets to Dr. Zamora (also listed here under his vet clinic, AEZR) up…read moreuntil I realized after losing several pets that the care was far from adequate. Pets with treatable conditions he didn't mention there were any treatments for, pets he managed to mess up while euthanizing, one he brought out post-euthanasia while she was still taking reflex breaths (when I pointed to her in horror, he just pushed the air back out), one died at home after being sent home while still totally unconscious from surgery with blood oozing from the incision (he shrugged that off when I asked)... Basically, he's fine if you want your pets to only get the veterinary care that was available back when any pet that couldn't be treated with prednisone, Clavamox or surgery was put to sleep. Though if that's the case, I'd still recommend going elsewhere so they won't suffer.

Sadly, I have to rescind my earlier review of this practice. It now seems that Dr. Zamora keeps…read morevery partial and selective financial records. A billing arrangement isn't a service to your client if records of prior payments are omitted. My elderly mom (who passed a few months ago) claimed several times AEZR was double billing her for our family cats and pug, and after paying the last bill out of my own pocket in 2014, there's still no record of any such payment, or any other payments for the past 4 years, which is totally untrue. The last time I paid a $100 installment in order to get a $15 glands expression for my pug, mom was really upset - claiming she'd already paid off the outstanding amount and that I should not pay them any more. When we had our second cat, Corky, put to sleep in 2013 (paid for at the time, I have the receipt still) I'd left her overnight to confirm her status as terminal and in the morning found her in deplorable condition, worse than when she was dropped off. Dripping - soaking wet, shaking and clearly miserable. Couldn't they have at least kept her dry and warm? To this day I feel I made a terrible mistake leaving her there, night before she was put down. Dr. Zamora has a cold bedside manner about euthanizing and actually whistled to himself during and after. They then tried to charge an exorbitant disposal fee and $50 PER NIGHT to keep her in their freezer while we decided to make arrangements for her burial. When I went to pick up her remains, I got back the same box I brought her in. I had to bury her little frozen body myself. Today, I brought in my pug with a tumor - waited about 30 minutes and after being admitted to the exam room, Zamora brought out his file folder with its incomplete records and said a remaining balance would need to be settled before he would treat my pet. Needless to say, he refused to acknowledge the prior payments, accused my recently deceased mother of lying and had a few choice words for her and myself. Unbelievable. Please, do yourself and your pets a favor and avoid this vet and his practice. The office staff (his family) are quite friendly and supportive but that can't make up for the horrible attitude and fraudulent/negligent billing.

They are so good with all of our animals and the owners are the sweetest. Not to mention they will…read moreget us in anytime we need. No need to wait for weeks.

DO NOT. I have been waiting for the CA vet med board to prosecute AEZR since early 2018 for…read morekilling our beautiful 10 Black Labrador, Macy. I wanted to wait until I got that before any posts here. However, it has taken too long with Covid, etc. I hope they get shut down by the State as I feel they are negligent and careless. YOUR ANIMAL IS NOT SAFE there! My son took Macy in for a routine spay procedure and she never made it home. They didn't even bother to tell us it went wrong. They were supposed to call that evening, but never did. When he called the next morning, Dr. Emelio just said, "Oh, she died". We collected her body and sent her to Davis for a Necropsy ($1800). I hired a consulting vet to review the report, here are his comments: "Macy was still in season/heat, the right ovary was cystic. He used catgut! We have not used catgut as a suture in over 25 years. The right ovary was NOT tied off, right ovary was Not removed. Uterus stump was closed w/ inappropriate suture pattern. The uterus was normal. Macy bled to death, due to poor judgment, rushing to surgery, leaving right ovary in place, NOT tying off right ovary stump. STANDARD OF CARE WAS NOT MET!! Macy would have needed another surgery or could have died (had she survived) because of the remaining cystic ovary. This veterinarian reminds me of the old days of throwing the dog on the tailgate of the pickup truck out on the farm to do surgery." Dr. Elmar (Daughter) said that she assisted in the surgery. This makes her just as culpable, but I could only cite one license in the complaint process. Further, it appears they both falsified their medical records in showing that both ovaries were removed. In light of all that, it should not surprise anyone, but is all the more damning, that Dr. Elmar and Emilio failed to follow all proper disclosures, patient communication (it is painful to even recount the horrid way we found out Macy's fate well into the next business day), and blatantly lied to my son Sam and I when we went to the practice on the afternoon saying that she had a systemic infection on Thursday 11/09/18 - and then refused to allow us to even see Macy to say goodbye. IF YOU LOVE YOUR PET, AVOID A.E.Z.R! These people need to be stopped.

We have been taking our Hahns Macaw to Dr. Rupiper for years now and we can confidently say he is…read morethe best avian vet in Sonoma County. Always friendly, knowledgeable and great sense of humor. If you are looking for an avian vet for your feathered buddy, I would highly recommend visiting EPAH.

If you look at a number of the less than positive reviews here, you will a consistent theme--the…read morestaff is poor. Dr. Rupiper seems to be a great vet and he's very caring and empathetic; however, his staff is poor. Lousy communication, non-caring, mishandled information, incorrect record keeping...generally sloppy. I tried to get through to speak with Dr. Rupiper about it, as ultimately the buck stops with him. Unfortunately his staff never relayed my message. I wonder if Dr. Rupiper is aware of how many customers he's lost due to his sloppy staff.

Update: To this day no acknowledgement of the fact it was her that chose to go forward with our…read moreappointment despite our request to reschedule because the sedatives hadn't had time to kick in for our dog Taz. Low and behold, on the very last day of the two year window to submit a claim against our homeowners insurance her lawyer submits a claim for $75,000 Displaying no prior urgency then submitting a claim at the last minute, given the California Veterinarians Rule, obvious negligence and zero concern for how this could affect us. Clearly Dr Foley is devoid a moral compass. The omission of facts, half-truths and mental gymnastics required to justify are all signs a moral compass is missing. A last minute money grab hedging a bet for a settlement knowing they wouldn't stand a chance in court is nothing more than a bottom feeder scam. Psychopaths are adept at mimicking displays of empathy. I sensed it, we mentioned it to one another and now wish we'd taken it more serious. Don't ignore the odd feeling you're conversing with a robot. The smiling images above are propaganda and the show of concern for your pets wellbeing is Oscar worthy. More like Dr Folly. Trust my pets wellbeing to a scammer, me thinks not.

So far so good, got a very professional phone call, set up an appointment, etc. Will update later.read more