I needed to replace an element in my oven that had burst into flame while baking something, so I…read morefirst tried calling Greg's, whom we have used in the past. Unfortunately they are no longer taking service calls because the owner is having health issues. So then I tried Best Buy. The computer on the phone shunted me over to the geek team, where I waited for fifteen minutes listening to dead air. I get fed up and hung up, and then I tried Crise. I have to confess I was a little nervous about doing so because there was only one review here, and it was extremely negative. However, I called anyway, and am glad I did. I called yesterday and the phone was answered by a human, a definite good start. She asked me some very relevant questions about the oven and element and said she would call back within half an hour. Just about 25 minutes later she called back and said they could have the element shipped up from Des Moines and could be at my house the next day (today). She gave me two time windows in the morning (8:30 to 10:30 or 10:30 to 12:30; I picked the earlier). She then gave me an estimate, breaking down the total cost into the service call fee, the time and labor, and the cost of the replacement element. I agreed, and she said they would be offer between 8:30 and 10:30, and the repairman would call first. This morning, at around 8:10, I got a call from the repairman who said he could be at my house within ten minutes. I said that was great and he arrived right on schedule. He did the work promptly, and at the moment the oven now seems to be working fine. Of course, things may change in the next few days, and if so I will amend this review, but right now everything is great-- my oven is even preheating faster than usual, probably because the element is new. The total cost was even about 20 dollars below the telephone estimate. I was very impressed with every aspect of my interaction with Crise. Both the woman on the phone and the repairman were very professional. True, they are not cheap, but there was no bait and switch here: the price was thoroughly explained to me in advance (and, as noted, turned out to be a bit cheaper than the price that was quoted). I have only one mild suggestion: although just about everybody acts these days like Covid is over, it is not, and some of us senior citizens are at high risk for the disease. It would be nice if the serviceman carried a mask in his pocket and asked the homeowners if they would like him to use it. (To be fair, I could have asked if he had one, but did not.) But apart from this, I highly recommend this company; my experience with them was nothing like the first reviewer wrote about.

Was late for initial visit. Waited a week and called to find out status, said he would be there on…read moreFriday at 2:30. Finally at 4:50 I called and he said he is not coming, rain into trouble. He didnt bother to tell me. He said he could come Monday or Tuesday, I picked Tuesday, he said he couldnt give me any idea of time when he would come, I asked if he can REALLY be there and he hung up on me. Extremely poor customer service, if you can get any at all. Dont waste your time on them.

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

Professional and honest…read more My furnace stopped working, so I called a few places for estimates. Two said my furnace was rather old and it would be best to replace it. Adel TV and Appliance looked at it, told me it all looked fine but the motor was worn out. Their estimate was one tenth that of the other two. They replaced the motor for exactly their estimated cost and it's worked perfectly since.

Horrible customer service. We've bought locally there for over 10 years & most recently bought a…read morefull kitchen of appliances in late 2012. Our fridge wasn't cooling right shortly after setting up the icemaker/water dispenser. We knew the fridge wasn't getting&keeping cold enough to make ice & also fridge temp wasn't holding. Unless you want to pay for a service call to have them let you know the temp in the fridge & freezer & that it's probably leaking freon then DON'T CALL THEM FOR A REPAIR. I wanted it fixed NOT to be told what we already knew. We wanted them to come fix our freon problem & take care of it since the model was only a year old. Tami was completely unprofessional via phone & the not the least bit helpful or sorry to help us resolve the issue. The miss know it all needs to come to my house & remove my fridge & take it to her house. Good luck with that. What's the point of buying local without FREE service calls when you've purchased a whole kitchen full of appliance with them?! I will never buy from here again. The only thing that saved them is that WHIRLPOOL has noted this malfunction in this series of refrigerators, so they are sending us a new one. In NO WAY do I give credit to Adel Applicance for taking care of our problem. We could have called WHIRLPOOL & did that ourselves.

At 3:30 in the morning on July 11, 2025, lightning struck our house. The fire department told us to…read morecall an electrician. We called Rewired right away and they sent Jeremy to the house by 9. He had to completely rewire our entire circuit breaker panel, to install a whole home surge protector and to replace one of our GFI outlets that blew. He got right to work and had to order a new panel to be delivered from Des Moines to Iowa City. Frank rushed here and got right to work helping Jeremy finish the job. We were so impressed with their knowledge, hard work, kindness and support during a very difficult time. We will be calling them for future needs. Thank you for making a very hard day so much less stressful.

They send out a sales guy to try to scare you into replacing a whole bunch of stuff . They tell you…read morethe estimate is free but if they look at your electrical problem it's $390 and then they give you the free estimate to fix it . This is like the oil change place that tells you you need new shocks , new brakes , a new muffler belt and a whole bunch of other stuff . Don't call these guys unless you got a big bank account and want to spend it

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

We had an iPad with a shattered screen and a iPad that was fixed incorrect when we were on…read morevacation. I took both of them in, was told it will be ready the next day. They were ready in about 5 hours. I would Highly recommended them, they also offer 90 warranty.

I had my daughters Ipad mini screen, repaired here in early 2018. They were very nice and fast…read more. After about 35 days, an issue came up, with the repair, which was after the 30 day warranty, had expired... I returned to the store and did not have my original receipt.. The owner looked up the repair order based on the number on the ipad and found the repair order.. He then took our ipad, to fix our screen again .. He called us 3.5 hours later. We returned expecting to pay for fixed the screen. He gave my daughter her ipad back, charged us nothing and thanked us for our business.. We have been very happy with their customer service, communication, their prices and their work.. I will be telling my friends and coworkers who need phone or tablet repairs, to go to KB wireless..

Took in a old computer that had a update interrupted and would no longer work…read more I asked for help fixing the problem but they were not able to.

You just don't know how grateful I am for this company. I had bought a new computer and it had…read morebegun to sync all my data onto the other computer compromising the Privacy of my clients. In a matter of minutes they unsynced them and my files were restored and most importantly private..great service!!

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!