Richard and family are Amazing they truly care about doing a perfect & excellencet Job with your…read morevehicle !!! They did it with mine !!!! Blessings

This business doesn't even deserve one star. The staff and service they provide is a complete joke…read more The only reason I chose this shop was because my father in law had done previous business with the current owners father. I brought my car in for a simple bumper and underskirt replacement along with buffing out the headlights and it took them nine days to "complete" the job. I was originally told it would take three or four day to complete the repairs. after 7 days had passed I called to ask for an update on my vehicle, the "sister" answered the phone and told me she would check on it and get back to me in a few minutes. six hours later I tried calling back check for the update just to be met with a voicemail. After several attempts calling every hour I eventually gave up trying to reach them as it was already past business hours. The following day I tried several attempts to reach out for an update but yet again I was met with voicemail each and every time. The following day after yet again calling for an update with no answer I decided to get a ride there to check in person. I was told they were still waiting on "new parts" to arrive because they did not check what needed to be fixed in the original quote. Obviously the "sister" who initially did the inspection had no idea what she was doing. The excuse for not answering or returning my call was because she was not there all week. It seems answering a phone call was simply far too complicated of a task for the owner to complete. At day nine it only took five attempts to finally get ahold of someone to get an update on the repairs. I was told everything would be done in forty five minutes and I would get a call back when the car was ready. After two hours and several more attempts at reaching them I decided to just get another ride over there to see if it was ready. I guess the simple task of returning the call to let me know the car was ready was too complicated for the "sister" to complete as when I got there she said it was ready to go. As she brought me to my car I noticed the color of the bumper did not match the color of the car but I did not make a big deal about it. The sister explained to me that they did not put the license plate on the bumper when I noticed they did not buff out the headlights as promised. At this point I had spent close to $1700.00 for the repairs so naturally I was not happy as they were about to let me drive off while charging me $80.00 to buff the headlights. Again I remained patient as she told me to drive around to the back and they would buff it "real quick" as if nine days was not enough time. As one of the employees was buffing the headlights I decided to take a look at the work and make sure everything else was done correctly. Lo and behold when I checked the under skirt on the wheel well it was not even screwed down, just barely attached by one screw while the rest was hanging off flapping around. I went to the office and told the "sister" I have another problem. as I showed he what was wrong I told her "I can't say I'm happy right now" and returned to the office to wait yet again for them to complete the job that was already "completed" and paid for. I guess a simple comment from an unhappy customer was too much for the delicate and feeble "sister" to take as the "owner" pulled me aside and asked me "my sister said you were unhappy about something?" I replied "yes you guys didn't buff the lights and didn't secure the wheel well underskirt as promised." He replied angrily and disrespectfully "well we're fixing it now aren't we?!" I said "yeah after I had to come back after it was already "completed" and paid for, you were going t let me drive off with $300 worth of services that were not rendered?! His next reply was "It slipped my mind! I don't need you telling my sister you're not happy! I don't even need customers like you, I'm blessed! I replied "of course I'm not happy you didn't even do what you said you were going to do after my car has been here for more than a week and after $1700.00! He replied "A week! A week! A week!? Who else are you going find to do this?! Im blessed! I don't need customers like you, I'll give you your fucking money back I don't give a fuck!" It was at this point I realized what an unprofessional and small minded individual I was dealing with. He just kept repeating how blessed he was but it was obvious he was barely hanging on mentally and financially judging from the complete dump he calls a shop. I told him if because of his disrespectful and unprofessional attitude I would never return. yet again he replied with the "good I don't need people like you here, I'm blessed" nonsense. I replied " it is what is it is. you did not provide services as promised. I don't want to come back here, you don't want me to come back here so just move these cars and let me leave leave! -If you can't handle a simple and legitimate customer complaint about services not rendered but still paid you're TRASH!

I appreciate Hot Rod Heaven putting in high quality work to fix my vehicle. They are masters of…read moretheir craft. These guys are legit. They do not compromise high quality in order to finish a vehicle. They do not guarantee price because they guarantee that they won't cut corners and will fix a vehicle the right way. Something I also appreciate is that they encourage customers to check in on their vehicle as it is being fixed. They are always happy to share all the hard work and expertise they put into their vehicles. I'd recommend them to anyone who wants their vehicle to last forever

So disappointed. They had every opportunity to restore my car from the frame up and didnt. As a…read morematter of fact, its worse. Car was drivable sounded good & ran great. When I got it back the steering column was chopped, not secured and my knuckles scraped the dash pad & my knees didnt fit under the steering wheel. It had leaks. Wiring didnt work. Even got pulled over by police not knowing turn signal didnt work. Doors didnt line up. Windows clanked against eachother. Rocker panel fell off. I could go on. They took my stuff the car originally came to them with like tires, rims, '67 muatang hub caps. I saw my steering wheel in another car. Ot seems they chop your car up and use it for other cars. They had my car for over 2 years. Charged me 3x as much for restoration that stinks! My car is now at another shop being corrected. Dont go here. Just dont!

Tito, and his team did another amazing repair on one of our vehicles. The TRX is now perfect and…read moredent free, as is my wife's 2024 Grand Cherokee. Awesome company, and they get my highest recommendation!

Took him both of my cars he did an outstanding job hail dents where not even spotted no more he got…read morethe job done. And he is a very good man always look forward to look how to work something out I really recommend Mr.Ortiz he is a good man.

My car needed all of the tops painted the sun had done some serious damage. I really love the way…read moremy car looked after they painted it. The job was fantastic, the people were caring n listened to my concerns. I also replaced the wind shield. I thought I was going to pay a lot, but the cost was really reasonable. I would definitely recommend and go back in a heartbeat. Thank u Mr Ortiz, and staff.

It is such a relief to find a business with INTEGRITY and GENEROSITY. I was impressed from the…read moreinitial phone contact. I was advised by D.T. to have the rim repaired as that was the cause of my deflated tire. I inquired where to go and 2 sources referred and recommended United Wheel on Ayers. United Wheel staff were so attentive and offered immediate service. After inspection of all the rims, I was informed that there was no damage. From experience, the outcome could've been otherwise. I was in awe at how HONEST they were. Thank you to the staff for outstanding and unforgettable customer service....and for my bottled water while I waited. THANK YOU

Courteous and quality care. Warranty on a welded wheel with…read morea dent is an excellent value

These guys are great. The office is very responsive, helpful, and communicative. The guys came…read moreout to my work and replaced my windshield in about a half hour. Super friendly and professional too. And best of all, it was the lowest price in town and from first phone call to new windshield, it was less than 24 hours. Would definitely recommend calling these folks.

My car had a ding they came out to fix next day! Awesome service and very professional. Highly…read morerecommend!

Loren has retired but the quality hasnt changed a bit, super quality workmanship, very fair pricing…read moreand if it doesnt need the work they will let you know immediately. I have tried every shop in town and either pricing was stupid high or the repairs were sketchy on a good day.

Lauren is very experienced and treats everyone with respect and dignity. He's not only a mechanic,…read morebut a good human being, someone who is trustworthy, the staff was very friendly and gave me a fair price for my repair. Ruben Martinez Portland, Tx

My car (a Volvo) went into the shop at Top Gun Auto on April 4th, and today is June 18th. What…read morestarted as a complete nightmare turned into the best possible experience thanks to Johnny. From day one, Johnny kept me updated on every detail of the process. Because my car is an import, parts had to be sourced from multiple places, which slowed things down. On top of that, dealing with Progressive Insurance (which I honestly cannot recommend) made things so much more stressful. But Johnny went above and beyond--he advocated for me, communicated directly with the insurance company, and made sure I got exactly the right parts for my vehicle. He kept in touch the whole time, answered all my questions, and truly made this drawn-out experience as smooth as it could possibly be. When I finally picked up my car, it looked just as perfect as the day I bought it. I can't say enough good things about Johnny and the team at Top Gun Auto. If you need body work in the Corpus Christi area, this is the place to go.

I had a close encounter of the garage kind. Johnny got me in quick and did an AMAZING job on my…read morecar. He went over and above in service and repair. I would recommend top Gun Paint & Body to anyone looking for above average workmanship and customer service. When I picked my car up it was spotless inside and out. Thank you Johnny for getting me back on the road so quick.