We had our 2024 Silverado in to repair the same issue with the transmission for the second time…read more The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can't be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver's door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now.

Went in to have low coolant warning fixed. Brought it in on a Wed., was told it would be done by…read moreend of the day. No call from anyone on Wed. Called Thursday afternoon, was told it would be done first thing Friday morning. No call from anyone. Followed up two times via phone and one via text with no replies from anyone in the service department. Had to escalate to the service manager to get a response and status. So ya know, they suck.

Roy T!!! You are the man!…read more I was searching for a C300 with specific features and found one 3 hours away. Roy and I handled all negotiations over phone, text, and email before I made the trip. When I purchased, there were no surprise fees or charges. What I really appreciated was being treated as an equal by Roy as well as the entire dealership. There are plenty of times where professionals will discuss with my husband even though I am the ultimate decision maker for my car. Minor details that could've been a hassle if it wasn't for Roy's communication, follow-through, and general professionalism: - The C300 had a few small paint chips from normal wear and tear. - The spoiler wasn't attached properly Solutions: Roy said he'd mail over a touch-up kit, and he did. He also advised me to take it to my local Mercedes dealership for warranty repair (I didnt have the time to wait for the service to be done same-day at Ed Hicks). I followed up with my local dealership and like roy said, it was covered under warranty and everything went smoothly. The whole experience was easy, honest, and pleasant. I'm planning to buy future cars from Roy

I regularly purchase vehicles out of state and rarely write reviews, but this experience stands out…read morefor the wrong reasons. I agreed to terms on a car and was ready to move forward. Instead, the dealership delayed the process on their end while "checking with other dealers" and handling things internally. During that time -- after several messages, a few phone calls, and multiple days of back-and-forth -- the car was sold to someone else. This wasn't a case of a last-minute competing buyer. It reflects a lack of deal control and a willingness to continue shopping a vehicle even after terms are agreed, without clearly communicating that to the buyer. At the level of purchasing a $90K+ vehicle in cash, there should be a much higher standard of professionalism, transparency, and follow-through. Instead, I was left in limbo while the dealership continued to pursue other options behind the scenes. The result was a complete waste of time and a breakdown in trust. If a dealership is not prepared to secure a vehicle once terms are agreed, that should be made explicitly clear upfront. Proceed with caution, and make sure you have explicit written confirmation that a vehicle is being held before assuming a deal is in place.

This is a great dealership! They will give you the best deal possible! They also support their…read morecommunity and youth of south Texas! Highly recommended if you are shopping for a new or used vehicle

I had a great experience purchasing my vehicles here! Everyone goes above and beyond for you! I…read morewill definitely be back in the future!

I had a great experience purchasing my car from AutoNation Corpus Christi. I worked with Paul and…read moreAlbert, and they never made me feel pressured at any point, which I truly appreciated. While my paperwork was being processed, I was able to enjoy some complimentary beverages, which made the wait more comfortable. Even though I didn't leave with the car straight off the lot, they went above and beyond by replacing some parts they didn't have to, purely out of generosity. That level of care and customer service really stood out to me. I'm very grateful for the experience and would definitely recommend working with them!

Worst dealership experience I have ever had with the purchase of my sons car…read more They sold me a car that has spend its entirety in the shop getting repaired and the dealership has refused to help or simply just ignored my please for assistance with the vehicle repairs or simple to just take it back. I will never go back to an Auto nation nor will I ever recommend them to anyone.

These guys worked hard and got the deal done! I appreciate them very much. To be commended is Mr…read more Frank Q. For his diligence and management of my deal. Thank you all!

Service work not guaranteed -fraudulent practice or servicing a vehicle and do not recommend…read moreWorking with Julius Gutierrez or Pedro .

My husband flew from California to Texas to purchase a suburban with 33K miles. When he arrived,…read morethe vehicle had 37K miles and they had the audacity to change the listing while he was there to gaslight him into thinking he made an error. The windshield had a nick not visible on photos. They didn't bother to detail the car. Fees that were agreed to be waived were not waived. Service records that were requested were not provided. My husband and I are both professionals and it was highly disappointing to not be met with a level of respect and honesty to which we are accustomed. Instead, this was the classic greasy used car salesman cliche. It's unfortunate that so much time, energy and money was wasted to pick up a vehicle that was not as advertised. We do not purchase the vehicle and we would not work with them ever again.

This dealership is very customer centric. I love it. They are people you can trust. They do the…read moreprice comparison shopping so you don't have too.

ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

We feel we were ripped off by Lithia Dodge. We went is to purchace a 2500 Ram that would be able to…read moretow 14,000+ lbs we looked at a 2500 ram tradesman with a power wagon package.6.4 L gas. The sales rep did not make us aware that this truck with the power wagon package decreases the towing capacity to 10500 lbs. They went ahead and sold it to us anyway. We looked in to getting a goose neck / 5th wheel and was made aware through research that the truck does not have the towing capacity to haul a 5th wheel. We went back to dealership and requested they fix this problem, they had very little to no knowlege on what they were selling us. They gave us no choice but to do a full trade in and lost minimum of 30 % right off the top.We were put in a fraudulent situation and will be contacted an attorney to see what options we have. I highly recommend you think twice about buying a vehicle from them. They act like they are working with you but all they are doing is ripping you off to make a sell no matter the consequence of the customer.