This 5-star review is for the service department only. My 2002 Maxima had an airbag recall that I should have handled years ago. I finally brought it in to Central Nissan today, and they couldn't have been nicer or more efficient. The parts department had the right part in stock and the service department had the recall completed (and even washed the car, a great surprise!) in under two hours. Nice, very clean and modern dealership, very kind mechanics. Shout out to both Carlos and Jeury for making things easy and pleasant. read more

Tried to highball me. My transfer case needed re-sealing not replacing. They put air filter on the quote like mine was dirty. I had just replaced my air filter 15 minutes before arriving there. Brake fluid isn't dirty . Just got a brake job recently. Stay away from this place because I am read more

Central Avenue Nissan - I just replaced my Air Filter 20 minutes before arriving - Auto Repair Near Me - Yonkers, New York

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Absolutely impossible to go there without their service department telling you something needs to be replaced. Caveat Emptor. You need to get a second opinion or go elsewhere. You have been warned. read more

I am extremely disappointed with my experience with Apex Car Dealership. I am still currently stuck with this vehicle, and despite bringing multiple serious concerns to their attention, nobody has properly addressed the issues or followed up with me. Ben has not reached out to me at all. Not only has the vehicle failed inspection, but it also has multiple safety and mechanical issues that should never have been overlooked or sold this way. Both side mirrors are broken, the rearview mirror above my head is broken, the car is missing a side light, and the check engine light is on. On top of that, the car has shut off on me unexpectedly after only having it for a short period of time. I have been patient and attempted to handle this professionally, but the lack of communication and accountability from this dealership has been unacceptable. At this point, I am exploring legal action regarding this matter. I strongly advise anyone considering purchasing a vehicle from this dealership to thoroughly inspect the car and proceed with caution. read more

I wish I could give them zero stars but I'm forced to give one. If you or anyone you care about has any kind of learning disability or is on the spectrum do not do not do not use this service department. They are the ultimate slime ball upsellers and a weasel and talk their way and can completely trick someone who doesn't really know any better. Imagine 1,400 for rear brakes and fluids. And then they tried to say air filters and everything else which we all know are pennies and they charge God knows how many hours of labor etc etc anyway. Then they told the customer that they can't use a credit card they could use a debit card and then they said always use a debit card if you do a payment plan. They basically swindled and confused someone who could not defend themselves. Absolutely horrible do yourself a favor go to Yonkers Honda. Great place great people. Seriously Central avenue Nissan needs to close down already read more

Was able to purchase a car sold by Miguel. Very happy with the car and customer service.

Took my car to get my aligner relined and the guy Carlos Cruz who service me has this tone that I find very disrespectful and his mannerism seem very aggressive. This is totally unacceptable and unprofessional. read more

OMG, this place is nightmare for consumers, it should be investigated and shut down. RIP OFF, BIG TIME! I brought my car in for an inspection, oil change, & wheel rotation -I had a coupon from Nissan. I sat and waited for three hours, after my appointment time, before they even took in my car. (I would not wait that long to see a doctor, let alone a mechanic, and if I did not need the inspection, I would have just left.) After, this minor work was finally completed, I was told that my brake fluid was low and that my antifreeze was low, and that both need to be drained and replaced, and that I needed "throttle service." (I only have 18,000, miles on my 2022 Sentra.) I was given an estimate in excess of $1100. 00, for the work that was needed. I asked if they could just top off the fluids, but they said that they could not do that because that would change the concentration of the fluid and that it could cause damage to the vehicle. Also, they charge an extra 3% if you use a credit card, and there is no warning about that and no signs are posted, which is required by NYS Consumer Law. Also, they use very "fuzzy math" on their invoices, and I found an error, which they refunded to me when confronted. Then never even looked at my numbers, so this must just be standard operating procedure at this business. I will contact the BBB to make a complain. By the way, I brought my car to my mechanic to check the fluid levels. He checked both the brake fluid and antifreeze, and neither was low. This is a dishonest business ..........run away! read more

Bought a used murano from Central Ave ' Nissan, the process was very smooth and the sales staff was helpful. I will be back for service whenever my car needs it read more

I've been purchasing cars and getting service at Central Avenue Nissan for well over 10 years. Whenever I go for service Heather gets me in and out fast. Great prices when you consider you're getting service at the dealership. I'd highly recommend Central Avenue Nissan for all your car buying and service needs. read more

Central Avenue Nissan - 2024 Nissan Versa - Auto Repair Near Me - Yonkers, New York

I had 11 a.m. oil change appointment.. 2 hours later and still waiting for the car to be done....what is the reason for an appointment???I will NEVER go to this dealership again... read more

This place just wants your money !!! Paid for a tire rotation supposedly it was done when I got home I realize the tire wheel lock wasn't even in the car it was in my house ,so how did the do it ? They also explained to me that Nissan didn't want to pay for the repair when I call Nissan corporate. They told Nissan a whole different story and lie, and said that it was outside influences. That's why the radio wouldn't work, which is also a lie. Please stay away a bunch of scammer and thieves. read more

Expect a LONG wait! Even if you have an appointment. I just sat in their waiting room for an hour waiting for an oil change (which I had an appointment for) before finally just asking for my car back... you could go to any express lube place and get a faster, less expensive oil change. Honestly, every time I've gone there, I've made an appointment and had a much longer wait. I've even made an appointment for them to pick up my car for service. No surprise that no one showed up to pick up my car and no one even bothered to call to tell me that they were either running hours late or cancelling my appointment. read more

Never tell a customer it was a waste of your time since you didn't make the sale!! Unprofessional and rude. I would never come here or recommend this dealership to anyone! Not my first car and don't want to be jerked around when it comes to price. They have many vehicles on their lot they should do a better job making a deal!! Stay away from here read more

This is my 3rd car from this dealership. They have been professional, courteous and made the car-buying experience as smooth and painless as possible. My salesperson, Nick, was wonderful and a pleasure to deal with. Go to the dealership and ask for Nick for exceptional service! read more

Stay away from this place. I'm at the end of a lease on a Nissan Rogue where the residual is well below the market value of the car (COVID economics), so I went to this dealership to process a lease buyout. I called the dealership in advance and got confirmation that that the total buyout price of the car would be residual + purchase option fee + sales tax... and nothing else. I also called Nissan Finance (NMAC) to confirm that I can go to any Nissan dealership to buy out the lease and will only have to pay aforementioned costs. Long story short, the sales team at the dealership wouldn't process the paperwork unless I paid $2,000 for a certification and extended warranty. When I pointed to the lease terms, the dealer cited their status as an independent company ("Nissan can't tell us what to do."), their business needs ("I need to get value out of this deal"), and even invoked the Nuremberg defense ("I'm just doing what management tells me to do."). I left without buying out the lease. I spoke with Nissan Finance online after this visit. They confirmed that the dealer is not permitted to unilaterally impose additional fees for buyouts. (See attached screenshot.) Interestingly, when I told Nissan Finance about what happened at the dealership, they offered to let me buy out the lease directly from Nissan, without a dealer, as long as I pay in full, by just mailing them a personal check and an odometer reading. A non-dealer option is not available to New York State residents on Nissan Finance's website. This is pure speculation, but this "secret" buyout option could be a response to https://abc7ny.com/nissan-car-lease-buyout-overcharging-payment/11636127/. Either way, I'm filing a complaint with state regulators. Shop elsewhere if you're in the market for a Nissan. read more

Central Avenue Nissan - Nissan Finance confirmation that dealers cannot impose extra fees or services as part of a lease buyout. - Auto Repair Near Me - Yonkers, New York

The best car buying experience I have ever had. Ruben was the salesman and Anthony was the finance manager. It was like buying a car from my bros. I bought a used car, 2019 Impreza (30k miles) for $16,295. That's like $3000 cheaper than anywhere else that I looked. Some places were charging even more. They have a DMV in office, and an All-State insurance rep on site, and that's my insurance company anyway. No pressure to buy anything else. I picked up the car the next day, after Ruben picked me up from Enterprise car rental, where I dropped a car off. Everyone was super nice here. If I ever need another car, I will be looking here first read more

Central Avenue Nissan - My new car - Auto Repair Near Me - Yonkers, New York

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Good service very attentive Technician James was very informative and knowledgeable of what I need to get done Will recommend location and Technician to all my friends and family read more

Beware when buying a used car . We purchased a 2021 Nissan Sentra and my son lost the fob key within 2 days. We took the car back to the dealer to get another key . They mistakenly thought we brought it in for service. After a short wait we were given a list of things that were wrong with the car. such as a non- working tail light and new wipers. The complete list came to $2800. When we explained that the car was just purchased 4 days earlier they fixed only the tail light. Either they sold a car with easily fixed defects or the service department makes up defects. Either way we were very disappointed with this place read more

Visited Central Avenue Nissan to service my Maxima for the first time and was assisted by one of the managers Ary Oliver she was so informative and knowledgeable will be coming back for future services. read more

I went to Nissan in Yonkers and Jenay was my sales person. She was knowledgeable and informative and very patient as I asked tons of questions. If you are in need of a car go see Jenay !! She is THE best !!! read more

Miguel and Scott were phenomenal. We purchased my Nissan Sentra here in 2023 and I cannot praise them enough! It was such a pleasant customer experience and they explained everything to us and made the experience worth while. Quality team, knowledgeable and genuinely looked out for your best interest. Can't say enough about how incredible our experience was. Highly recommend!!! read more

Jjust stop in for a oil change.hard a bagel and coffee by the time I was done so was my car, in and out in 40 minutes, Angel as the best, not only was I in and out but they wash and vacuum my Altima also the Synthetic oil change was only $39.95 the next best price around was Firestone at $67.98 and Firestone did not wash and vacuum your car,they also did a check on my brakes which were fine check my suspension ,rotation of tires,will make sure the battery is ready for the winter and did a transmission service,check all electrical systems what else can you ask for great service at the best price around,owners on site for any problems and a service staff that will give just stopped by for a quick oil change,yes they are open Monday-Saturday 8am-4pm,they clean my truck check my engine rotated my tires and check my battery all this in under 45 minutes read more

Central Avenue Nissan - Auto Repair Near Me - Yonkers, New York

This review is for the service department. Heather is the absolute BEST!!! My car wouldn't start because the battery died. I called Nissan and I was given an appointment a month away. I cant be without my vehicle for a month waiting for a battery replacement appt. Between work and the kids multiple sports, there's just no way. I definitely need my car. I spoke with Heather who had my vehicle serviced SAME DAY!!! Every single time I have taken my car to Nissan Heather has been outstanding. She is honest, efficient and professional. I've also worked with Chase and more recently Roman. They were great and very accommodating. read more

I had never been to Nissan before but I brought my Toyota Rav4 to Nissan when my tire went flat just across the street. Nissan sent a technician to help my put my spare tire on and once I was able to drive, they escorted me to Service where they repaired my tire. I had a busy schedule and this team came to my aid in a real time of need. Thank you Central Avenue Nissan! read more

Such an amazing experience. I went in there with a purpose and was attended to immediately. what I needed, they had & the service was amazing. I felt as if they knew exactly what I wanted. Will definitely be coming back. Fabian in parts is the best of the best! read more

Purchased a 2024 Nissan 400 z sales manger ERIC was fair and helpful highly recommend read more

if u need some serious work done don't use them unless you have cash paying that 3% extra for using a card is insane if u have thousands of dollars in repairs read more

Got my car oil change today. It was quick service. Was greeted by a Fabian and had the mechanic James take car of my car. I didn't even have to wait 15 minutes for this service ! It was superb! I got back my car and she felt like brand new. Will come back here again for my services.... & just so you all know... i have a Honda read more

The most painless car buying experience ever. This is mostly due to my friend Joe being a baracuda. He asked me what I wanted to pay out each month and what options I wanted on what car and he beat up some White Plains salesman to get the deal for me. I took a test drive at Central Ave Nissan and was given an eh kind of price. I told them that if they could match the offer I got at White Plains and throw in a $400 spoiler gratis, I would buy the car that day. Sure enough, they matched my request and I got the car at dealer invoice with the extra option. One star off for the three stains on the back seat and the black stains and scratch on the rear view mirror. They were super nice about my bringing the car back the next day to have those things cleaned up. Charlie the Finance Mgr is a peach. Having to come back the next day wasn't the worse pita, but these concerns shouldn't have been there in the first place for me to find when I came to collect my brand new car. read more

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Went to bring in my vehicle to be fixed was told a specific price when I got the call back. Then was giving double what the price was when I checked the summary on the phone. Very unethical service department, will never be back. read more

I really wished I read these reviews before bringing my car into be serviced here. Very dishonest and unscrupulous! Will make up any possible reason to not honor your warranty. The few positive reviews here are fake! They offer free car washes or an oil change to leave a positive review. I will never go back here and I called corporate Nissan to make a complaint, as many others have. You also need to pull up with a barrel of cash since they charge a fee to use a credit card on repairs that can cost thousands. Very very shady! read more

I just got stock on the highway with one foot snow 3 hours away from home Only because the mechanic at Nissan didn't gf

Stay away from their service dept!!! Even if you have a Nissan new vehicle warranty, they will make up reasons why the warranty doesn't cover repairs. They are all about charging customers, even 3.5% more for using a credit card! And they refuse American Express. What a con outfit. They're going to tank Nissan's reputation. read more

Think it's only fair to follow up for a great review if I left a bad one. Years later I had another experience with this service department and surprisingly enough the same employee Heather. My car was there for about three weeks. She made the process as seamless as possible and kept me updated the entire time. Very much appreciated. Thank you! read more

On October 4 my steering wheel was vibrating as I was driving to work so I brought it in to have them look at it. I got a call two hours later giving me a list of repairs in excess of $3000. I was told I could pick up my car and have the repairs done within 30 days to apply the diagnostic fee of $200. As I drove home my wheel came off! The owner refused to take any ownership of the negligence of not checking the Lugnuts on the tire. The only thing he did was refund my $200 diagnostic fee. I had the car towed to a local mechanic who ordered and replaced a new wheel and said that the car did not need all the repairs that Nissan had told me it needed. Owner refused to reimburse any of the repairs which were under $1000. Mr. Brennan, the owner, was arrogant, insensitive, and very rude. Don't ever get repairs done at the dealership. Find yourself a trusted mechanic! read more

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The dealership is a total ripoff do not go there your local garage is a better and much much cheaper choice. They have this $200.00 diagnostic charge for anything you wish to see what is wrong with your car. They say the fee goes towards the repair should you get it done. The issue is since they only see the same brand cars every day often times the problem such as a noise coming from my door is well know without spending one second on the diagnosis yet they still charge you $200 without earning it. So you figure sure I'll pay the 200 how much can the repair be? The part broken on my car costs about $50-75 yet they wanted $800.00 to fix it. So it cost me $200.00 for a expensive lesson not to go here again, stay away unless your car is under warranty or you do not care about money. read more

Cannot believe how these days when there are so many car brands and dealerships, Nissan still has such a bad reputation when it comes to transmissions. Sad/angry to say that I just have to donate my 2016 Nissan Pathfinder because I have to replace the transmission . Yes for the second time with in 9 years I have to buy a new transmission. First one had to be replaced on 2019 just 3 years after I bought the new car, and as you may guess the warranty will not cover the second transmission because the warranty on the second Transmission last only one year . Please tell me how a $32000.00 car has a transmission that cannot last 5 years. I cannot believe that. The worse is that there is no one you can talk to who could help you. read more

We visited today to sign for our second car with Central Avenue Nissan. Our sales rep Anthony was our go to. Be sure to ask for him when you call in our when you get to the front desk. He's straight forward and understanding of what you'd like out of the process. Update: We lowered our rating due to the lack of customer service and consideration from the "Service" Department. If I was able to list them separately I would. The woman who assisted is was rude to my wife over the phone and to me when I came to pick up. Our appointment was set for 7:30am and waited past 2pm to pick it up. read more

Appointment for 1130 for an oil change, it's now 110pm and they just finished yet no car wash Unacceptable In response to Amanda V The point of making a Saturday appointment is because I am not available during the week If my appointment was for 11:30 then I should have been seen at that time, waiting almost 2 hours is unacceptable. Then I was told the car was being washed but come to find out it was # 4 on the list. I wasn't told there were delays, had I been told, I'd have made another appointment as I had somewhere to be Do not give appointment times you can't keep, my time is important. Bottom line, stick to your appointment times. You have a big sign that says 'walk ins have to wait.' I was treated like a walk in bit a person who had an appointment read more