My experience with Yonkers Kia was great! I recently sold my car and wanted to upgrade to an SUV. I was able to test drive the Kia Seltos with Nelvin De La Cruz and he answered all of my questions regarding the vehicle. I continued test driving other vehicles from a variety of dealerships and ultimately decided on the Seltos. The entire staff was very helpful in moving forward with this process and Nelvin was able to answer any and all questions throughout. Dealerships can be very intimidating and the process of buying a car can feel very overwhelming, but working with Nelvin made the whole experience a lot more welcoming. I would absolutely recommend working with this dealership and Nelvin as well! read more

DO NOT BUY A CAR FROM HERE. Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key, I was told they didn't have it. Instead, they issued me a "We Owe" agreement, stating that I would need to purchase and program a new key myself, and they would reimburse me. I followed their instructions. In December, I submitted the invoice for reimbursement--and I am still waiting to be paid. Since then, I've had to call multiple times, re-submit the same paperwork more than once, and constantly follow up. Each time I reach out, I'm treated dismissively, like I'm the one causing the issue. I never receive callbacks, and the process has been unnecessarily difficult. They owe me over $700. At this point, it's not just about the money--it's about how poorly this has been handled. Because of this experience, they've lost me as a customer, and I would not recommend them to anyone. My next steps are to file complaints with Westchester Consumer Protection, Kia Corporate, and to share my experience publicly so others are aware. All of this... over $700. What a shame. read more

If it was possible to give the zero stars, that's what I would do at first I started with the general inquiry and they were blowing up my phone just trying to get a quick sale not even interested in the interest of the customer, it's my money. End in all, I just wasn't feeling the vibe to pull out a car with them and in the midst of me telling them I'm not interested , he just hung up. I initially wanted to work with Natalie and they ended up pushing me to somebody named Noel terrible customer service Thank God I didn't even go any further with them. Kia City in the Bronx has way better customer service making you feel comfortable about your purchase read more

Just wanted to leave a 5 star review about Yonkers Kia. I worked with Guillermo Rijo who really hustled to get me the EV6 that I wanted before the end of the EV tax rebate this September. He managed to do it, working together with their showroom manager, Michael Romano. The two of them hooked me up with an excellent EV6 Wind that was better than what I expected for a leasing price that was more than fair. I enjoyed working with both of them and appreciate the effort they put into the whole process. As the days go bye, my wife and I are liking the car more and more. It's a fantastic vehicle and represents an excellent alternative to the Tesla Model 3 I was driving before. I am super happy with the service and attention I received from Guillermo and Michael at Yonkers Kia. I would highly recommend them to anyone looking to lease or purchase a Kia vehicle. Thanks guys! read more

I've had the pleasure of buying my 2023 Kia Telluride SX-Prestige at Yonkers Kia working with Mr. Ramon Mendoza who's the kind of person you want to work with when buying a car in a hot Dealers' market. Now, I've been eyeing the Telluride since its debut and by the time I spoke to Ramon, I have been researching 100-mile radius for about 3 months and test drove half a dozen times, all to find the particular trim I want (SX-Prestige) and at the right price, knowing there's a supply shortage driving the price of the Telluride way up. One unscrupulous dealer in NJ dared to tell me they're charging $10,000 markup ... I kid you not. (must be some good stuff they've been smoking...) But Ramon was straight forward with me - he offered reasonable mark-up given the supply & demand economics of the vehicle and at that specific trim level which was seriously rare to say the least, and when presented with copious amount of comparison data I had, we were able to agree on the price, and one that wasn't too different from his initial offer since he had put forth a good price to begin with. The whole process was smooth - Before signing the contract I saw that there was some discrepancy in the non-car fees from the print out he had shown me, so Ramon quickly spoke to his manager to get it fixed and took us to Jose the finance manager. Jose worked with us to use our pre-approved car loan from the bank after trying the Kia loan route (ours was lower) and it was all done. Unfortunately, when we drove it home, I noticed a long streak that's about a foot long right under the driver side door handle which wasn't visible because we had picked it up after dark, so I immediately took a video/photo and informed Ramon. Long story short, I brought it in, he sent it to car wash and turned out it was just some smear, and he agreed to get me an accessory for free when I pointed out the time lost having to come out to NY again. (I live in NJ) So that was my second visit, then on the third, I got the accessory & he personally installed my NJ plate for me and I drove off happy & a satisfied customer. Ramon is professional, honest, and dependable - you'd be lucky to work with him and the team at Yonkers Kia. I'll be referring people his way! Thank you Ramon! P.S. Ask him about the Mendoza discount :P read more

Yonkers Kia - Interior of the show room - Car Dealers Near Me - Yonkers, New York

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Brandon was absolutely wonderful in helping me find something that I like. Great salesman and I look forward to working with him in the future. Thank you Brandon!!! read more

Yonkers Kia - Absolutely love my new Kia sportage 2024 - Car Dealers Near Me - Yonkers, New York

My wife and I scheduled a visit to look at a used vehicle. We traveled an hour and a half to see this vehicle and was in constant communication with your staff prior to our arrival. Our appointment was between 10-11 but may show 1030-11 on your end. Either way we were called at 1030 making sure we were still coming and we responded with we were 5 minutes out. Upon arriving we were shuffled around to a couple of people before finally working with Zaid (the only person that actually seemed to care). Well 15 minutes after arriving, nobody knew where this vehicle was, the vehicle that was told would be out front waiting for our arrival. At almost 11, Melvin, probably one of the worst and could care less angry attitude people gave us a piss poor apology and said vehicle would be her in 10 minutes. We walked across the street to the jeep dealer, then returned a little bit later. Vehicle that was "on its way" still was not present. Melvin, who I clearly expressed my anger with the lack of care for OUR time had the audacity to say when I said it's been an hour say "it's only been like 30 minutes".... Really!!!!!! What a poor excuse for manager who is in customer service. Reading other bad reviews, I'm not the only one who is displeased with this person. I expressed myself to Zaid, again who showed actual care for our frustration that I would like a manager to reach out. Nobody has done so. I even email the the general manager Mike Romano, and still have not gotten a response. I'd suggest shopping elsewhere with a dealership that values its customers, giving them the experience one deserves. And they hide negative reviews!!! read more

A lot can improve , I was so desperate to get a car that I ended up here because I had no choice , as my car broke down , me being a female had little education on how negotiate , again they were all over the place and I was assigned a rookie who was pretty nice but I was upset now thinking about it after the trade off that I put money down ! The manager is not helpful at all gave me his business card and it wasn't even his number bc I got a Nissan and the a/c wasn't even working , never asked about my paystubs or anything thank god I called my own bank who provided a car loan , I did most of the work smh , do not go here I should've went to Honda instead , they are so thirsty to selling instead of actually helping a needed person smh read more

So where do I start.. Car was out for 7 weeks for a new transmission install. Brought to Yonkers after another dealership couldn't get it fixed under warranty. They got it fixed for me and I started immediately having issues starting the car. Tested battery multiple times and it showed it was fine. Finally it wouldn't start and I had it towed Tuesday the 24th. I called to make sure the car arrived and was told it did not. When i asked to check again he gave me a major attitude and said he would of seen or been notified. Aaa said it was dropped off at dealership hours ago. I lierally remember him saying" thats crazy they said its here" and that " tow companies mess up all the time" 5 mins later i drove over to find it in the lot and the guy i spoke to was just making up bs. Today I was told it needed a battery which I declined to have done and said I would pick up the car which was supposedly starting fine and that they could not duplicate the issue I was having after 8 days... Adrean said it was the battery and that would fix my problem.. guess what I show up to pick it up and it won't start after the battery was charged the previous evening.. This is exactly the problem i was having.. They couldn't jump it and the mechanic came out and in 2 seconds said it's the starter after messing with it.. I already new that just from my laymans experience as a previous manager of a mechanic shop..lol.. After 9 days in the shop he wants to order starter for 750 bucks,which won't arrive until next tuesday!! WTF. Why would I trust them to fill my tire with air after all this.. Adrean obviously could care less and if you call them they rarely ever call you back. I had to drive over just to get updates. The updates always being blah blah blah we can't duplicate.. wtf his actual plan was to keep car as long as it took to duplicate it or wait for a cold day to test it..lol. he literally said that!! Of course I said does that mean you will keep it for ever if it never gets cold!! .I have in an email they would submit my rent a car bill for reimbursement to then be told we never got it and we don't do that and that I needed to send it to corporate. Its 800 bucks so not chump change to play around with. I was also told the car was in the shop getting checked out on Thursday. I get alerts anytime my door is unlocked or started.. so i drove over to see it in the same place the tow truck left it. Then I was told the next day that we haven't looked at it yet due to the holiday and being short staffed.. I was told i would get a call back regarding a loaner and nada!! Told it would be ready yesterday then blah blah blah. today I was told i should buy a battery and it will be ready tmrw...I am sure the battery has degraded but that's common sense after 80000miles. Of course I new it wasn't the battery from the start. I no my car and how it acts when battery is low.. tow driver said it was starter.. owner of a Porsche shop said it was the starter after being nice enough to try to help me jump car . Blah blah blah.. When I say they could care less I mean it.. Never a my bad or sorry we missed this or just sorry this took so long.. Going to the service area feels like walking into a morgue that died and went to morgue hell. Talk about unpleasant!! Every interaction seemed tense and hateful. The only girl who was nice was the girl who handled loaners. I would have left the dealership today with a new battery and a broken car and no way to get to work for a 9th day if it was up to him.. The only reason I brought the car back to them was because kia corporate said I should. My car is at another dealership now and is being fixed for 200 bucks less. They wanted 350 for battery and If needed it will be replaced for 250. So happy to be back at that dealership!! I got an apology from the service advisor for the problems I have had and it had nothing to do with them.. After 10 mins they ordered the part submitted a bill for geico maintenance warranty and boom it will repaired under warranty as soon as starter arrives. That is service with a smile.. read more

This dealership negatively impacted my credit score. They had promised to cover the final payment on my previous lease but failed to do so, which caused my credit score to drop from 780 to 690. read more

if I could give this service department a 0 I would. First of all they never answer phones. You can never reach someone . Also, my car has been in the dealership for 2 weeks because my motor locked out which is under warranty and they denied my case which is ridiculous. read more

They will not do the right thing by their customers and waste your time and try to take your money Please make sure you tell them repeatedly the amount of down payment you have and not try to fool you at the end of 3.5 hours that you owe thousands more in taxes and fees read more

if you can't skip this place please do it . I went two months ago to finance a car and i had a terrible experience . i put some money down then i decided not to get the car . They never refund my money to hold the car i wanted . I had to contact the bank . the bank got my money back . they never answer the phone . A sales person even lied saying nobody was there when in fact they close at 8:00 and I called at 5:00 pm . That was my experience unfortunately. read more

Terrible service Scheduled for service today. Their computer system shut down so they turned me away along with 30 other customers. Didn't call to tell us beforehand not to come. It's 2024. This should not be happening. Wasted 90 mins of time getting there and back for nothing. read more

Never again! Please read so that you don't go through the same issue as us. Don't trust all the 5 stars and ask all questions you might have before you commit! We went to Kia 04/23/24. Our Honda lease would expire the following month. We wanted to try something different and went to KIA Yonkers. The personnel was nice (of course they want new customers). We were offered the last Honda lease payment if we move with them and we did plus they did pay Honda the last month. They went through out credit, reviewed our budget and we agreed on an amount. We told them that we wanted the taxes to be included. We gave a downpayment of 2,500. The next day when we went to pickup the car, the agent told us that we owed over 10,000 in taxes. I froze and my world collapsed... We fought and said that was not the agreement and finally someone from finance came and gave us a deal that resulted in $200 more a month over our budget. One month later a rodent bit the airbag cable. It was another nightmare. They kept the car for 2 months (and yes, they kept charging us for the lease). When we tried reaching out to the sales person for directions and help, he was nowhere to be found. Didn't answer text messages or phone calls..of course, why he would do that when he already sold a car??? So this is our story. Ask questions before you leave. read more

Their sales staff knows nothing about vehicles and equipment. They add on extra fees with the financing so be aware of that and look very carefully. Not a good car dealer to deal with. Very discouraging. read more

DO NOT DEALL WITH THIS DEALERSHIP!!! I tried giving them the benefit of doubt after reading their reviews and went to purchase a Telluride (Big mistake) After negotiating a price (which was not in my favor) and promised a return of my deposit if I went ahead with the deal anyway. Upon setting up the delivery the deal fell through (no thanks to the dealership) No hard feelings! things happen and I get it. But trying to get my deposit back was a nightmare. Noel, my sales person who contacted me on a regular basis during the negotiating process went ghost on me when trying to get my deposit back. I tried multiple times with emails, text and phone calls to no avail. I am not in the business of writing reviews especially negative ones, but I felt I needed to let others know how this dealership conducts itself. I hope either Noel or his management team reads this review and learns from there actions. Their is a reason why the have a very low dealership rating (2 Stars) "BUYER BEWARE" Yonkers Kia is more then welcome to reach out to me to discuss my one star rating, But I will not be changing it. read more

My first and only experience with a dealership had been with this location and will be the last time I work with a dealership. About 3 years back I had gone to this dealership at the time with someone I was in a relationship with. We dealt with a dealer Melvin who attended us. He went through the process with us of trading in her old vehicle towards a new one. He made it seem like the process was very easy but never explained what would happen with the debt of the prior vehicle. To be honest we both did not know how it worked. So we went with what he said. A year into the vehicle my then girlfriend could not continue with the payments for the vehicle so we tried to refinance or see if it was possible to trade in for something more affordable. Melvin again advised on selling the vehicle on carvana (to which we tried but they wouldn't give us a good price) or voluntarily surrender the vehicle. He again never explained what would happen when we surrendered it. Again all of these experiences were a first for us and he did not make the terms clear of what would happen. He made it seem like again it was an easy process and we wouldn't have to worry about what was owed on the previous vehicle. All of this while signing for another vehicle for a better pay each month. In the long run we owed for the previous vehicle after it was repossessed and sold at an auction. Had we known that we would owe what was left from the auction sale in our responsibility we would have never surrendered the vehicle. We came to find out after purchasing a new one. I tried to contact Melvin as well a Juan Vadi who is one of the Financial Managers at the dealership. I asked for copies of the contract and it was a problem to get it from them. Melvin never returned my calls and messages after many attempts. I explained to Juan that Melvin was not honest with how he dealt with us at the time and how he never elaborated on the details of what would have happened with surrendering the other vehicle. He was upset when I called out Melvin about his dishonesty. Juan eventually provided a copy of the form but he was still very nasty over the phone after expressing my frustration of what happened with the first vehicle we purchased. He didn't comprehend why I was frustrated and instead began to raise his voice with me over the phone before sending me a copy of the contract. Just today 12/27/2024 I went again to receive a copy of the contract for the other vehicle and met with Juan in person. Melvin has completely stopped communication with me and Juan instead took a minute to speak with me. I came to ask for a copy of the documents while also looking for more information about refinancing. He started by giving some advice but eventually gave me the impression that he wanted to wipe his hands clean from our business. I had gone with my parents this time around in person since Juan hadn't responded to any of my calls or email requesting this information and for guidance on what to do. He then raised his voice again against my family accusing us of accusing him of how things have turned with my current situation and walked off cursing in front of everyone at the dealership. Jhonny on the other hand approached my family and I and provided us with clear concise advice on how to get what I needed and how to move forward. He apologized on Juan's behalf and provided his contact to stay in touch with updates. Long story short do not take your business to Juan or Melvin. Both have shown me they only care for you when you're purchasing a vehicle from them. Anything else they won't take the time of day to acknowledge or help. Neither of them apologized for how they handled any of the agreements we made and instead just went with the "you signed the paperwork" approach to rest their case. Both men are dishonest and look out only for themselves. They give other salesman a bad rep. If they knew how to communicate effectively then none of this would have happened. Juan had no reason to come out raising his voice the way that he did when I expressed my frustration and concern in a firm tone without the need to raise my voice. Regardless if he felt he was right or not there is a way to talk like men, not like a child throwing a tantrum. read more

I took my car to Kia Yonkers for it's regularly scheduled service maintenance on August 11, 2022. My windshield was cracked while in their care. Kia Yonkers is refusing to pay for repairs. They are stating cost is greater than their budgeted allowance. Kia Yonkers suggested I report the issue to my car insurance. They want the car insurance company to pay them to do the repair. This seems fraudulent to me. However, it appears there are no better options to get my car repaired at no cost to me. Management has been extremely unresponsive. I have only been able to speak to a service advisor. read more

After realizing I could not depend on Matt Adovic, Finance Manager of Yonkers Kia to be forthright, I had no other recourse but to contact via telephone, representatives from United States Warranty Corp. and Kia Manufacturing. I also took the liberty to visit two other Kia Dealerships and spoke to their finance managers. Each person I conversed with gave me the exact same answers to my questions. Each answer only made Mr. Adovic out to be a professional scam artist. Mr. Adovic fabricated the renewal of the extended warranty and the ten year warranty. Why he did this, I really don't know, especially since I have been dealing with and trusting him for years.      When I entered his office to finance the purchase of my car through the car dealership, on February 11, 2022, I told him I wanted to purchase the extended warranty and asked how long it was good for. He blatantly retorted, the extended warranty is good for ten years. I was not only taken aback, but a bit confused, considering I had purchased an extended warranty previously and it was only good for three years.       When I questioned him about this, he said this extended warranty covers the car from front to back and it is in the computer to be automatically renewed after the three years are up. I asked him this question about the extended warranty being a ten year warranty several times. Each time he gave me the same response. My body alarm was ringing like crazy but, I didn't listen. I asked again, and received the same answer. He was so matter of fact about it.       So I financed the car and after signing papers, he placed the papers in a folder and scotched taped it and told me NOT to open it, but keep it in my glove compartment. Then he said, "Oh. That's right, you're buying this car. (Now what was that about)? Why did he tell me to keep the contracts in the glove compartment and not open it, before I could take my time to peruse them? When I returned home, I looked through these papers and was unclear as to what was actually covered. When I went to have my car serviced at 8 AM on March 4, 2022. I was told that certain work needed to be done which is not covered under the contract. I had to go to Mr. Matt Adovic's office to find out what was going on.       Mr. Adovic's work day starts at 10 AM and it was just 9:30 AM. Naturally, I was told he would be late. When he did arrive, it was 10:30 AM. I told him the problem and he claimed the people in the service department didn't know their jobs and was wrong. After he made a phone call he told me everything was taken care of. It was at this time, I requested an in depth copy of exactly what is covered and not covered under the contract. He promised to email me a copy but never did. This is what sparked me to do my own investigation. This is when I found out this man is not only a LIAR, but also a SCAM ARTIST.      It is now March 21, 2022. I still have not received the items I requested from Mr. Adovic. The extended warranty I purchased is good for only 3 years (found this out after calling United States Warranty Corp.). The car does have a 10 year warranty. This is the Manufacturer's Warranty. It is good for 10 years or 100,000 miles, whichever comes first. This warranty covers the engine and transmission (found this out after calling Kia Manufacturers). Mr. Adovic never did email the in depth details of the contract, but United States Warranty Corp. did. It's a good thing I received it. Most of the items covered must first have prior authorization. I was told by Kia Manufacturer that I was lied to and a fast one was pulled.       Mr. Adovic, please DO NOT try to tell me I misunderstood you. The employment I retired from taught me to be a phenomenal listener. I was hanging on every word you said to me. This man is not honest and will look you straight in your eyes and lie. He had me thinking the service people were not being honest, when all the time it was him.  CONSUMERS, YOU CAN DO WHAT YOU WANT, BUT I SUGGEST YOU STAY WAY FROM YONKERS KIA, ESPECIALLY MATT ADOVIC!! P.S.:  The People who work in the service department are great and know exactly what they're doing. read more

I barely never leave bad reviews, but after my experience here i have to warn people. i walked in wanting to explore my end of lease options. Thats where i met Noel, nice guy but lied right as i asked to not perform a hard check and just to help me explore my financing options. Being my first time going through something like this he assured me about 2 -3 times that it was going to be a soft check. After about 40 min of waiting i met with the finance manager who told me it is a hard check and that it will never be a soft check. Thats fine. i am willing to let that go. What i cant let go is the lies told by the finance manager Matt Adovic, first off, i wanted some sort of documentation showing how much my financing was for the vehicle along with anything to show me payments, he lied by saying its only in the system. He was offering $381/Month for 6 years which amounted to $27,432 (btw he said there was no way i could get a better offer than that one, joke). Something seemed wrong as the lease buyout was $17,428.00. That was $10,000 more!! no wonder he did not want to give me any paperwork. I decided to call the lease end team of kia who appropriately helped me and i was able to go through my own with a bank and got $323/Month for 5 years which amounts to $19,380. And to top it off the credit score he was showing me was 30 points less than what my bank had told me it was. Do yourself a favor, if you have an expiring lease, do not go to a dealership. call the lease end team as they are very helpful. If you still decide to go through a dealership, just make sure it is not this one. read more

Had a great experienced leasing my 2023 Kia Forte GT Line at Yonkers Kia. I did all of my correspondence over email and everyone I dealt with was courteous and professional. The out the door price was honored when I got to the dealership and they did not try to upsell me or play any games. Irma was a huge help in getting my insurance in order and helping me get my car sooner rather than later as the car wash was down. Definitely above and beyond. Will be getting my next Kia here for sure. read more

Great local, good people, great service so far. Lounge area is wonderful and comfy. Darlene is a gem of a service goddess and the entrance staff is knowledgeable and friendly. I will never take my car anywhere else. read more

Yonkers Kia - Car Dealers Near Me - Yonkers, New York

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WORST CUSTOMER SERVICE Rude. Unresponsive. Called 4 times. First 2 times the front desk lady said she "didn't have time" to look for the car I was looking for (2 hours have gone by). Other time no answer. 4th time. I get transferred to an unfriendly salesman who said the car I was looking for "the owners daughter is driving it around. She might keep it." Like what?? Waste of time. Don't go here. read more

nice clean dealership with a good selection of cars. The salesmen were friendly but didn't spend much time showing you the details of the car. I drove home the day I bought the car and it was getting dark outside and I didn't know how to turn the headlights on. It was dangerous and a bit frightening. I wished they spent more time demonstrating the features and operational needs of the car after the purchase. read more

Manager is amazing! Nelson helped us get the car we really wanted! Incredible dealership! Must go check out the new Kia Sportage. The tech looks like a space shuttle or a Tesla! read more

Yonkers Kia Sep 6, 2019 Gldavis "Best salesman " I was so impressed with the professionalism of Mr.Bseiso and his knowledge off his job. Me and my husband stop by with a very long list off what we was looking for in a car and he was super nice and got us a car with everything on the list. I was also happy with the car, how friendly he was, but mainly how the entire process took less then 1 1/2. I will definitely recommend Mr. Bseiso to anybody and will definitely buy from him again. read more

Yonkers Kia - Car Dealers Near Me - Yonkers, New York

After many years of doing business with them, they have finally gotten me to the point where I am going elsewhere with my business. I have leased 3 cars with them and at first it was a great experience. But slowly, under various managements, the service department has going downhill. There are still a few service people that are awesome but overall the most recent experience has been just horrible. Took my car because of the smell of engine coolant. Was told it needed a hose to be exchanged, asked to see if my warranty(the one that I was told to get when I decided to buy out my lease ) would cover it. They wanted me to leave my car overnight but had no loaners due to their dealership being under new ownership. So I asked them to look into it and let me know. 4 days later and NO one had called the company despite their assurances that they would. 5 days later finally someone answered and told me they would call and let me know the next day. Called and again no answer from the service department. Had to call from a completely different number in order to get a live person. Was told that by Wed my part should arrive and they would call me. Its now Wednesday near 5:30pm and no call. And again, no one is answering the phone. Called numerous times and left messages, and nothing. I have lost my trust in this organization and will be advising against my friends and family from doing business with them at all. read more

I been to many different car dealerships. Kia team provided me with the best customer service. Ramon Mendoza was beyond great, he left with me no doubts and even answered my phone calls off the clock. This is what I called great customer service. Not only did he provide an awesome experience, he mad me feel like family and you don't get that at a lot of car dealerships. He also didn't make me feel he was just trying to get me a sale. I will referred him to family/friends/ as well as Co workers. Also, I will like to thank Melvin Reyes and Juan Vadi for constructing the deal and making this awesome "K5 GT MODEL" my reality... read more

Went to parts dept for a part .Had found it on line for 60.00 including shipping Went to Yonkers Kia thought it would be same price or a little more Well their price was 98.00 so be carefull they charge alot If you can wait order it on line You will save a ton of money read more

Jacob!!! Is amazing, he was a really in tune with us as customers and generally cared about finding a vehicle for me and my family. I appreciated that, I'll be back for the upgrade! read more

My wife and I just purchased a new telluride. We worked with Noel at the dealership. He was very professional and told it as it is. He delivered on every conversation we had. We were very happy with our purchase and dealing with Yonkers kia and Noel. read more

Beware of false diagnosis they almost got me for 2,800 in unnecessary work but i was smart to get second opinion. They found nothing wrong with my car but the wheel was rubbing against plastic wheel cover. Which was a $50 dollar fix! read more

This dealership is no different than the many other dealership that likes to make their claim by hustling the little man. Look, when it comes to things i'm a slow learner. But when people are telling me that they lowballed you into getting a car that's nearly $20,000 ($19,190 to be exact) and then have finance throw in little caveats to RAISE the amount that i have to pay monthly....I find it odd to me. So here's the story, At least two or so years ago, I came to this place to trade in my optima (Which by the way I got it from these guys and they nearly put me in Negative inequity cause the person didn't know how to put small details to not make that happen and much like this case ballooned my amount than what a used car should cost monthly....) and I was looking towards maybe getting a sportage but then I saw the 2019 Kia forte and I figured it's affordable and the monthly shouldn't be too bad I would make the offer to trade. So they traded the car and used the amount towards this car which I guess they tried to help out but then when it came to finance my credit is average at best which is good...But then they suddenly threw in little things that my normal insurance normally covers; when i questioned it at the time they told me, "Well it's part of the coverages and you can't change it" (which is BS, they wanted to gain money on the cut back through the monthly payments they get from me) well me being naive at the time I assumed that was the case...only to discover i'm playing MORE for my lease for a car that's barely over $20,000 (I'm paying nearly $600...well $542 or something like that) so they instantly low-balled me and again ballooned into a deal that wasn't reasonable for the car i'm leasing and I was told this by three different friends of mine who works in different car dealerships. Not only that, I got discriminated during one of my times there and got no apology from the lady who worked there who did the discrimination. I'm hassled at times to pay off the monthly and then they ask why i'm late like i own them an answer...when I was told that i can pay it week to week. Not only that, I was told to come back next month so it could be possible to switch my car....the problem is that I don't know if they roll over this amount to the other car or will they throw some shady deal just to get me into an updated model of a new car and raise my monthly even more like they did with this car I have now!! Then, they throw a reply that says, "It's probably because you have past experiences..." really!!? The damage is already done and i doubt it can be fixed and sadly i'm paying a hefty monthly amount, and when it comes to the hustle it's all good cause one has bills to pay; But when it doesn't benefit the purchaser, play games with peoples money in the long run and then drop them in negative inequity.....AGAIN!! it makes me question should even go back to this place. And the answer is I don't think i will until they can get their act together or my lawyer can figure this out. Now that i had several people tell me they played me and give me a high amount for a lower end car....I get if it was a sportage AWD (2019) or a Stinger (which was coming out or was already out at the time) but for something like a Forte!!? and i'm paying $545 a month!!? no thanks....they lost a customer until they can work to redeem this issue and work on a better incentive for a better amount!! read more

Yonkers Kia - They need to explain to me why the buyout and amount due amount is $7,300 more than the MSRP for an$20,000 entry level car - Car Dealers Near Me - Yonkers, New York

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Mohammed Bseiso was amazing from start to finish, he made the process of getting my car extremely simple. I literally never had to leave the comfort of my home until I had to pick up me car. The level of professionalism was impeccable. I will be referring my family Friends to Kia of Yonkers but speciation deal with Mohammed read more

In 2016 I purchased a Dodge Cailber from the Kia Dealership. The car was financed and I was told by the cars salesman, Mr. Levi at the Kia dealership that I had GAP insurance. GAP was recommended by the dealer in since the car was financed. In 2019, my car was involved in an accident and I was told totalled and that I need to get the GAP paperwork from the original dealer with is Kia located on central ave. At Kia the salesman , Al and Sal, whom I was dealing with adviced me to contact the refinancing company to inquire if I had Gap so to not have to continue making payments on the Dodge.. when I asked the car salesman about the Gap, the sales man Al looked at him computer and confirmed I had Gap insurance and encourage me to purchase a new car. I did not want to buy a new car knowing that I still had payments on the other vehicle. AL, told me not to worry about the GAP because he had the documents and to look at other cars without worrying about the GAP since I had gap insurance. I finally picked a car that I liked and was called back to the dealership to wrap up the deal. When I got to the dealership, the car that was sold to me was not the car I picked out. He manged to convince me that the car Al picked out was actually better than the car I originally wanted. Since the dealership was helping me with the GAP paperwork from the dodge, I also wanted GAP on the newer vehicles since the car was also going to be financed. Al sold me a warranty telling me that what I purchasing was GAP. The original car I was looking at had approx 40kmiles on the car. The car giving to me late in the evening was a Nissan Sentra 2008. While I was signing for the car I asked about the Gap paperwork about Dodge Caliber. Al told me that the dealership is under new management, a lot of files were missing but that either he or the finance manager would advocate for me to the finance company saying that they will contact the finance company as so I would wont be billed for two cars. Neither Al nor the finance manager, Carlos, advocated for me. In fact trying to reach either Al became another obstacle in itself. Staff at Kia would keep me on hold for a very long time and they would normally hang up. The operators were very unprofessional and would never keep me on the phone to allow me to express my concerns with the vehicle. The car was sold to me with a broken radio..a radio they never fix. The dealership was supposed to provide two keys, only one was provided. A week after having the car in my presence the car completed stopped working in a heavy traffic intersection almost cause a terrible accident for me and my child. The car that was sold to me had a faulty throttle. It took Kia about 3 hours to tow my car back to the dealership. When they fix the car the second time , I was driving home, the throttle broke again during an intersection again almost causing a collision. The car needed to be towed again to the dealership but the staff was incredibly rude and and very disrespectful. I'm explaining that the car is dangerous and that twice the car put me and my loved ones in danger. I told them that I felt unsafe driving the car. The owner of the Kia dealership, I believe his name is Gary. told me to not bring my car to his mechanic because I was upset and taken aback by how the staff couldn't understand that they put my life and my child's life in jeopardy. I emailed Gary and his wife Kara responded to my email saying to make an appointment for service but when I tried making an appointment, she no longer answered her phone. Recently, the car was again involved in an accident. The car felt unsafe to drive after the second repair. I called Al, (end of October 2019)who told me I had GAP insurance but when I called the finance company I was told everything the dealership told me were completely fabrications. So now I have two car payments with no car. The lies ruined my credit. And I have corresponded from the dealership that they would correct their errors. I called the finance manager, I believe his name is Mr. Molina who stated that Al no longer is at the dealership and Kia is not responsible for what Al said. However I saw Al when I walked passed the store in both the end of October and beging November. I also have emails and text messages saying that I would be given a new radio and an extra set of keys. This company made me believe I had gap insurance on both the Dodge Caliber so I can purchase the Nissan Sentra. read more

Yonkers Kia - Car Dealers Near Me - Yonkers, New York

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came in for a lease buyout, the value of the car is contracted through Kia but the finance manager Juan still proceeded to jack up the value of the car by $4k by using a new car value rather than used. when confronted he gave me a story about tax and lowered the price by $1k. had to call kia to confirm what was happening and they couldn't believe it, had me file a case with consumer affairs. he also only submitted me to top rate banks, lazy... was able to cancel the sale and take my business down the block where they lowered my price by $4k and my rate by 1%. Yonkers kia and Juan are absolute trash and do NOT value your dollar. read more

DO NOT GET YOUR CAR SERVICED HERE! They are thieves. They make up problems with your car and mislead you about what you really need. Anything wrong with your car is never covered under warranty. They are so bad that we had to call the corporation. The corporation was told by Yonkers Kia it was a different issue than what they told us. I wish I could give them zero stars. It's because of Yonkers Kia I will not buy another Kia ever again. read more

Update to my review of July 31, 2020 A few weeks ago, the hood of our Kia Cadenza started to rattle and bounce a little when the car's speed hit 60mph. We took the car to an autobody shop. The mechanic there discovered that the latch that holds the hood securely to the car had come loose at some point before we purchased the car. Someone had "repaired" the latch using electrical tape. The tape must have come loose recently, hence the bounce. The autobody mechanic told us that eventually the hood could have flown up or off while we were driving on a highway. We don't know whether this "repair" was done by Yonkers Kia or by the car's previous owner. If the latter, I wish Yonkers Kia had noticed this potentially dangerous situation before selling it to us. I'd like to think Yonkers Kia inspects and repairs their pre-owned cars before putting them up for sale. Unfortunately our experience doesn't suggest that they do that. As noted in my review from July 31, 2020 (see below), shortly after we purchased the car, our mechanic discovered that the tie rod, the shocks, the rear tire treads and the cabin filter were all worn. In conclusion, we still give Kia Yonkers one small star, no more. 7/31/2020 I've noticed that when people write bad reviews on Yelp, they're so angry that grammar, punctuation and clear writing goes out the window.  Therefore, I will try to remain calm enough to write a cogent review of Yonkers Kia.  And yes, it will be bad.  We're grudgingly giving Yonkers Kia 1 star. We rode our bikes the 10 miles to Yonkers Kia in the sweltering heat.  Of course, we got lost, so probably rode closer to 20 miles.  At that point, we knew we were going to buy a car one way or another just to avoid another 20 mile bike ride.  That's on us.   We were looking for a used car and had a price range in mind.  The salesman, Mohammed Bseiso, suggested a very attractive model with a beautiful interior that was a little above our price range.  He told us that the dealership's mechanics had given the car a complete diagnostic prior to putting it up for sale and that the car needed no repair.  He even told us that the car's tires had all been recently replaced.  We decided that this was the car for us.  After all, Yonkers Kia is a certified Kia dealer and, therefore, trustworthy.  It's not like we were buying the car from some random person on the street.     We asked to see the Carfax report, which Mohammed promised to get to us.  After many texts and phone calls, still no Carfax report.  We finally found it online and called Kia Corporation to confirm the car's history and accident report.  When we received the final bill of sale, the total price was higher than we'd expected.  When we asked why, Mohammed vaguely mentioned tax, administrative fees, the cost of the news tires, etc.  We asked him to itemize the costs on a new bill of sale.  This took several days.  When we finally received the new itemized bill of sale, the total price had dropped approximately $1300.  I guess we should assume that while preparing the itemized bill of sale, someone discovered an inadvertent overcharge.  After purchasing the car, we took it to our mechanics for another diagnostic, because, at this point, we were a little suspicious.  Our mechanic told us that the tie rod was worn.  A worn tire rod is dangerous as it can lead to an accident.  He also told us that the shocks were worn, the wheels out of alignment and the supposedly-new rear tires were worn on the inside tread as a consequence.  In addition, our mechanic told us that the cabin filter needed replacing.  We called Yonkers Kia and spoke with manager Mike Romano.  He said to bring the car back and they would run a diagnostic and repair any problems.  When Yonkers Kia's service director, Mikhail Kopilovich, looked at the car, he said that the only things in need of repair/replacement were the tie rod and the cabin filter.  He said the wheels, the shocks and the tires were fine in spite of all evidence to the contrary.  Our mechanic had shown us the shocks and they were clearly worn.  The wear on the rear tire treads was also obvious.  We insisted that he change the tires and repair the tie rod.  Mikhail was non-committal as to whether his mechanics would be replacing the tires.   Ultimately, we didn't feel safe trusting Yonkers Kia to repair the car.  We took it back to our own mechanic, who repaired and replaced everything.  This cost us about $900 and a lot of time, but gave us peace of mind.  In conclusion, we're happy with our car and feel very lucky that it was basically in good shape.  We believe we dodged a bullet.  Yonker Kia could - and probably would - have sold us a real lemon.  We would have had no recourse.  Buyer beware. read more

Julie (my wife) spoke with a woman on the phone about coming in to look at certified vehicles. The woman on the phone said they had two vehicles in Valley Cottage and they'd be delivered the next day. Julie asked if we should call the next day to be sure they had the cars delivered. The woman said, "No, you don't have to call, I guarantee both vehicles will definitely be here." So the next day, we drove from Brewster to Yonkers in traffic to meet with Joey, the salesperson. Joey mentioned that the vehicles were still in Valley Cottage. Already annoyed and ready to bounce, we agreed to come back the following day, because we were hoping to get a good deal. When we returned the next day, Joey showed us a vehicles with bumps and scrapes in three different places on the vehicle. So now we were doubly annoyed because this damage was never communicated to us. Joey tried to smooth it over by saying the damage was from a parking lot, but the damage in three different places was not indicative of this claim. I mentioned to Joey that the previous owner obviously showed little care for this vehicle, and we were not interested in taking on this person's problem. Jacob, a young salesperson in training, was the best part of this dealership. This 18-year-old was personable and friendly, and I feel he will become a huge success, but I hope he goes off on his own, because he deserves a fresh start. read more