Just left both of my dog's at this place. I have never had an issue until yesterday. I made it…read moreperfectly clear 3 times in a row that I wanted to take my dog's back one at a time. And was still forced to take both of my dogs back at the same time. I had several different reasons for wanting to take my dogs back one at a time and what I wanted didn't matter. I wanted to be able to say goodbye to my dogs one at a time as I have always done because thats how I trained them. I also have a bad elbow and didn't want my dog pulling as hard as it could to get ahead of my younger dog. My oldest dog knows it's alpha and normally leads. And just like I expected my dog was pulling my bad elbow and I had to say goodbye to them both at the same time. Now my elbow is in pain and I am honestly upset that the person even tried forcing their way after I told them perfectly clear 3 times in a row no ill take them back one at a time. Without even asking me why the individual decided whats was best for her and what I had to say didn't matter. After the individual saw and heard me scold my dog for pulling she then decided to let me lead. While I was in the process of putting the beds down for my dogs what does the individual do? Closes the gate on me and latches it. I am claustrophobic and get overwhelmed easily in tight areas not to mention loud areas. So I gave my dog's a hasted goodbye which most likely made them feel like they did something wrong. I don't understand why my wishes couldn't be respected. When I pick up my dogs I am making sure they note my account that I will only take my dogs back one at a time for now on.

Disclaimer: I'm not a picky person. As long as my dog doesn't die at the hands of the kennel…read morecompany and she eats all her food/takes her meds, I don't really care how my dog is looked after. They only charge me $16.50 a night (meaning you aren't charged for the day you pick them up, unlike the kennel i mention right after this) for my dog to stay there which is the cheapest I've found in the area, MUCH better than Country Comfort in Shrewsbury that charges $25-30 a day. I follow the kennel lady to the kennel my dog goes in, say bye to my dog, give her my dog's supplies and I leave. Then I come pick her up and pay the low price. As long as it continues to be this simple and cheap I will continue to use this company.

Carter and his team at Wilde Acres are the best! We boarded our dog there for 2 weeks so he could…read morelearn some training basics last summer. It's been very helpful. We appreciate the handler classes he does offsite and just went to one last weekend. It's so good for reinforcing our training. Our dog Otis was on his best behavior!

This place is amazing! My dog love it! It is his Disney. Very clean, professional and reasonable…read morepricing. Rambo was on training for a few weeks and were very satisfied 100% recommended!

I been going to them for years and they are the best great care Dr. Sloat is the best when I had to…read moreput two of my cats to sleep they were so good and cared so much Well I am back I have a Emotional Support Cat so he will be coming there Thanks Everyone there

Took my boyfriend's children's dog, who they've had for over 10 years, to the YCAH. Upon checking…read moreout, I went to make an appointment for our new puppy, who has been being seen by a different office, not affiliated with this one. They somehow messed the paperwork up and linked the two charts together and when I tried to get it straightened out, they told me they could not do anything until they get "permission" from the ex-wife, as she is the primary person on the chart. The ex wife has never even met my puppy, nor myself. The office had no problem doing office visits and accepting payments without a phone call to the ex-wife over the past however long from my boyfriend or myself when we bring the older dog in but now we can't make an appointment for our puppy without having to talk to the ex-wife first. When I told them OK then I will cancel my appointment and take her somewhere else, they had no issue with losing a customer. In fact they were pretty rude when hanging up. You definitely won't catch me bringing either dog back into this office.

My cat has been acting crazy , like the zoomies and licking and rubbing…read more Dr found she had a blockage in her intestines the length of a hotdog. He gave her a shot and gave us an oral med Got home and within an hour she passed the blockage. Now she's resting comfortably and I feel relieved. She was an abandoned by mother at 1.7 oz and we raised her and now she's full grown against all odds. We love our little one.

The recording on the automatic phone says that they're accepting new patients and to schedule your…read morepet's wellness appointment today. When someone finally answers so I can schedule the wellness appointment, the receptionist very rudely says "sorry honey we aren't accepting any new patients for the last 4 years." Unprofessional. Rude. Remove your public profiles and business listings if you're not open for business.

We needed compassionate care for our 16 year old dog. The staff was wonderful and Dr. Dave treated…read moreour pup as if she were his own. I highly recommend this veterinary hospital.

Hello Dan, Dr Daniel A Pike DVM…read more I'm contacting you because of the rude experience I had this morning with your receptionist around 8:55a. First words out of her mouth were, "WHAT are you here for?" You and I both know that a receptionists first phrase should have "hello" and "help you" in it. Not to mention the gentleman behind rolling his eyes with me at her. Then his eyes got as big as plates because of what she did. Your receptionist and another lady came to make excuses and blame comcast for them not answering calls while I was sitting in your parking lot. The two of them came back out again to tell me that Rick was not coming out. My reply was, "who is Rick, I didn't have a appointment with Rick, I have an appointment with the owner." Your receptionist replied," Ohh, dr Dan is not here today." Great, your receptionist who made the appointment(5/7/25@11:37a) with you is now telling me you are not here. My reply after all of that was, "well, you better find someone who is." I next watched your manager, front manager who came out to tell me that she can make an appointment with you and that she, "isn't a doctor." I said, "that's obvious, you're not wearing the right clothes." She then defended bad actions and doesn't want me harassing her receptionist. My reply, "You go ahead and make that appointment and I'll contact him(you) about this." The front manager then said she knows the truth about comcast and I'm the one lying. I laughed at her, "so you know that Daniel wanted a place to park in the shade so he bought the building next door." The building next door that comcast, back when comcast was a phone company that covered Dover, signed a deal with the ower of that building so comcast can't be kicked out of Dover. To all the doubters out there. I can say it because I was there. I watched Daniel park in the shade by the building and asked if he wasn't worried about getting towed. He replied, no, I'm not! For you to not be worried then you'd have to own it..... He got a smile from ear to ear. That is when their(Dover Area Animal Hospital) phone problems started, and have continued for over two decades! They knew it would be a problem and did it anyway. Their excuses are exactly that, excuses. I see you and only you, outside, because of those two and there constant problem causing. Maybe David, in a pinch. When I'm at Sunday's I hear good things about David and you. Your receptionists and their manager, people have a lot to say about them. I don't care if it's a woman or a man or something in between, as long as they do their job correctly. I miss your mother being there. This would never have happened. Our first experience with the company was in the early 80's, for our goats. David and you have a great reputation around here. Unfortunately your receptionists and there manager have the opposite reputation. This was written at 10:23a this morning, being sent now. This will be copied and mailed also. Fyi: To the people who think they see smiles. They are not smiles, they are shit-grins, laughing at you. Respectfully waiting for your reply,

we love boarding our dogs here. we've been coming for 2 years. communication is great, prices are…read morereasonable and when we pick up our dogs, they smell great and are clean. would highly recommend!

I wish the experience was the same in 2021 as the 2015 review stated. My dogs were both covered in…read morefeces when I picked them up. Much better places around for your companions, MUCH BETTER. Wish I had better things to say, but I just am not able to. Owner was friendly enough, just needs more help to keep the place sanitary. My pups were literally traumatized for a few days.

They are very responsive and my pup is always safe with them. They are continually making…read moreimprovements to the facility and are super friendly and welcoming.

I hate giving bad reviews. I'm understanding and try to give businesses the benefit of the doubt by…read moregiving more than one opportunity. We've had our dog here on at least three occasions while on vacation. He has gotten kennel cough every time even though he's vaccinated. The second time we opted to have him shampooed before we picked him up since it was a new service they were offering at the time. He was not clean but had a strong doggy deodorant sprayed on him. We decided we wouldn't pay for that again. Also, from this visit, a trip to the vet was necessary as he was not getting better from the Kennel Cough and had to be on antibiotics. This last time was enough for me to bring me to the point of this review. We went to the counter to pick up our dog. After trying to upsell us on a higher price package for our next booked stay, the man behind the desk told us that "he (our dog) has gotten himself into some mud" and that he needed to hose him off so he may be a little wet. Ok, fine. We thought this was strange because he was in an indoor kennel, and if taken out to go to the bathroom, he should have been accompanied. But we anxiously waited to see our pup. He came out and seemed ok but was ready to get out of there. We were not prepared for the odor that emanated from him when we got into the car. It smelled like he had rolled in dog poop and urine for the several days he was there. We rolled down the windows and it was so bad my stomach turned. It took us three baths to get that smell off!! So my question here is, was he taken out to use the bathroom or left to do his business in the crate?! We paid for four potty breaks. Then later that afternoon, he pooped and there was blood in his stool! Ok maybe from stress, so we didn't worry too much. Then later that night from 2:30 - 9:30 AM, our poor pup vomited more times than I can count! He was so dehydrated that he was shaking with every inhale he took. Needless to say, we canceled the upcoming dates we had booked in advance with Besa. I'm sick to my stomach that we paid $300 to have our dog not well taken care of and come home sick. And there you have it...An honest review. If anything, I hope that the owners read this and take heed of what these pup parents have to deal with when they come home and begin to clean up their act.

Front desk staff is incompetent and unprofessional. Girl couldn't even enter info correctly and is…read moreclueless. Seemed very disorganized. Went to pickup prescription that was to be ready on a Monday , I went Tuesday and they didn't even have it written up yet ‍

Dr. P deserves better staff. The crass women at the desk are embarrassing and the reason I won't…read morereturn. We first met Dr. P at the emergency vet for our ferret. We followed him to his practice. My daughter even shadowed him several days and has applied to college for veterinary medicine. He has seen our chinchillas and is an incredible vet. Sadly the poor, uncaring nature of the staff is something I can't look past. Everyone is entitled to a bad day, however on two separate occasions when I called for appointments they spoke so degrading and crass to me. They sound like they just woke up, never have an answer to my questions and don't call back when I was told they will. Direct quote from one of them about my two year old Rottie " does he need a shot in the ass or what?" I don't feel they are capable of seeing misunderstood dog breeds that need a little more TLC in an office. I'm saddened to even write this because Dr. P is awesome. If you or your wife sees this please consider cracking down on your front desk they will ruin you. Thank you.

Brennan has seen our 14 mos. old hound rescue 3 times now, and the changes are mind boggling…read more yesterday he took my husband and me for a walk with our pup on the rail trail to teach us how to walk him. I anticipated letting my husband do the actual training and just watch, but he made it look so easy that I volunteered to try walking him. wow, to say I was shocked and pleased is an understatement. I will be putting in some steps over the next couple of weeks to reinforce my training, but I already feel confident with what he has taught us. in 3 sessions our dog no longer jumps on us, has played with Brennans dog with no aggression, and was able to walk nicely for an hour with people and even dogs passing us. I guarantee whatever your issue is Brennan can help!

With just one session with Brennan, my family has a much better understanding of our dog and how to…read moretrain him to get the behavior we expect. After one day, I am already noticing an improvement with our 2 year old male Shiba Inu and I think we finally understand how to position our pup for success. I wish we would have found Brennan sooner! I highly recommend his expertise and his ability to articulate what we needed to help our little buddy. Thanks Brennan - we will be sending business your way as we find others in need of your services.