I took my Iphone to JBFix to change the battery. Although…read moreit was not an official Apple battery, my IPhone X works fine now, so great quality. JBFix saved me over a thousand dollars because I am not in a position to get a new IPhone. The $89 charge for this same-day service was well worth it!! 5 stars!! Linda O Morgan Hill

Great service, friendly staff. Very accommodating. They put in a new iPhone battery. Same day…read moreservice. Would definitely recommend.

I went in to get my cracked screen fixed and came out with a phone that's no longer usable…read more When I went in the young girl at the kiosk said she could fix the screen for $80 and it would be 20 min. I came back and she said she needed more time. I had to leave to Monterey but I told her I'd be back. When I came back 2 hrs later to pick up my phone, a corner of the screen was very dim and the brightness wouldn't go any higher. She called another tech and said they could give me a $10 discount but they would try to replace the screen again and fix the dim light issue. Another tech came to get it and they told me it would be 20 minutes. I came back 20 min later and the new tech said she couldn't fix it and she was waiting for another tech who had more experience but was on break. She told me to come back in 30 min. I then came back 30 min later only to be told that they needed 10 more minutes. At this point I was frustrated but again we waited and came back. I kid you not that when I came back my phone was still not fixed and they had to call a 4th tech to try and fix it. The 4th tech told me she was the manager and her name was Victoria. She explained to me that screen would no longer turn on and it was damage that happened when the screen cracked. She said a piece had come loose when the phone was dropped. I don't understand how that would be the case if the first tech was able to fix it but it was just dim. I asked if it could've been damage from her technicians and she said they wouldn't break that piece on purpose and fixing the screen is very simple so she didn't believe it would've caused that kind of damage. I'm confused why it took 4 technicians to figure that out and why the first technician even tried to fix the screen if there were other issues. I didn't understand how I brought it in with the screen working fine and it was only cracked but now it was completely black. She told me they would have to send the phone out to have a piece soldered and it would be $140 plus $80 to still have the screen repaired. She urged me to consider buying one of their refurbished phones they were selling at the kiosk. She seemed to try and steer me away from sending the phone out to be soldered and just to buy a refurbished one instead. The cheapest refurbished one was $198 so only about a $20 difference from having my original phone sent out and fixed. But the refurbished phone was a downgrade and older model. She told me the refurbished one would be better because more things might break on my phone and I'd keep having to put money into it because it's an old phone. She told me to think about it and she would offer me a discount and she said if they did soldering she would even offer to do it for free but they didn't offer that service at the kiosk which is why I would have to pay to send it out. I will say this, Victoria seemed to be the only technician with any sort of costumer service skills. The other girls seemed lost and didn't seem confident to even be working there. The first girl didn't even notice the phone was dim and when I left to Monterey she didn't ask for any of my information for when the phone would be picked up like my name and phone number. When I would walk up to the kiosk most of the time the girls would be on their phone and seem to not even notice me. I ended up not buying a refurbished phone from them and just left with my now unusable phone. I want to give them the benefit of the doubt but at the end of the day I'm sure I got played. Something so simple that was supposed to be 20 minutes ended up being hours with negative results.

I got my phone fixed here and i was so happy with a price. Great customer service and I even get a…read morefree screen protector. Highly recommend this place if you are looking for a good experience and want to save some time bc it took them just 20 min to fix my phone

Knowledgeable and great customer service! My phone was quickly fixed at a reasonable price. I will…read moredefinitely go back if I have any future needs.

After wasting my time at Apple for hours and they quoted me a $600 charge when I received…read morenotification on Sunday that it was a battery issue. Verizon wanted me to drive all the way to San Jose for a free replacement. Then they replaced my phone but Fed Ex sent the new phone back because they didn't have my apartment number. My last chance of hope was to see if Fix it All could help. I am sorry I don't know the wonderful gentleman who helped me but I am so grateful to him because my business and my entire life was on that phone and he was able to recover my phone! Thank you to your amazing staff!

I walked in with my severely cracked back iPhone 14 Pro Max camera lens only to be informed that it…read morewas simply a lens cover. (SMH) This gentleman fixed it in 10 minutes and installed a new cover for $10. No charge for labor. Besides my mistake, I just want to point out that two previous places said they'd fix it if I purchased a replacement kit for the lens plus labor cost. This guy is honest, quick and may I add loves Clint Eastwood. ;)

I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great…read morehelp, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs!

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very…read morepersonable owner!

Great job .... Very professional and the laptop was ready in one day. I will use him again if I…read moreneed assistance.

Steve came to my home to set up my new computer. There were several glitches that he handled…read morequickly and efficiently. He walked me through the nuances of Windows 11 and made sure all of my passwords worked for an easy transition. I am impressed with his knowledge and problem solving. He made a stressful situation run smoothly. He was on time, fairly priced and I could not be happier with his service. Thank you, Steve. -Highly recommend!!

They are about 50% cheeper then any another place you will go to, and they have great customer…read moreservice! They also give you the Apple logo for the back glass for no extra charge! Will definitely be back!

fast,reliable,worth the price and service, Sylvester really is a great tech. irecommend coming here…read moreif your electronics need a fix ;-)

5 stars for Matt for his stellar impeccable integrity . He has a deep domain in expertise, he is…read moresuper kind and has excellent communication. He explained what i was charged for and that it would be repaired in a timely manner and i could see that he values his profession. He gave me a much lower price than other local cell phone repair shops. I can tell that he genuinely cares about his guests as he treats everyone i a professional manner. I encourage anyone whos looking to fix there broken phone to come here @ 1105 delmonte ave in monterey

My computer stopped working at just the wrong time. I explained the urgency to Monterey Computer…read moreand they were just great. They opened the computer and fixed the problem within an hour. In a world of growing poorer and poorer service, Monterey Computer was just the opposite. By the way , the cost of my repair was more then reasonable. So, thank you Monterey Computer. Highly recommended.