Same awful customer service. if you call for troubleshooting or help on your system, all they wanna…read moredo is sell you an upgrade. I even pay nine dollars extra a month and you have to beg them to come out and look at your equipment and they usually won't do not use this company.

Their products never ever work. They expect you to be able to fix and rewire them on your own,…read more If you ever need anyone to come out and fix something they will charge you a 99 dollar service fee to fix their broken equipment. Within 1 year of service we have had NUMEROUS issues, in fact, I don't think there is a single piece of their equipment that has not malfunctioned. If we did not already pay for this equipment I would end our contract immediately. Please choose a different security service, I have a hard time believing any service would be worse

Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

I wanted to review this particular store as I've now been there about 6 or 7 times. I've had…read moreXfinity/Comcast services for many years now including their internet, cable and phone. I've gone into this store to talk about all three of these services. I've added services, deleted services, come in for questions and bought two Iphones all from this store in Roseville. In all of my dealings, and with every single person I've dealt with at this location, I have always come away pleased with the service I've received. So, I was dismayed before my last visit to see that the store had such a low Yelp rating. I think the low posters are brining down what should be an overall much higher rating for two reasons: First, they're using this as a general spot to rag on Xfinity/Comcast for high prices, bad contracts and/or bad customer service over the phone. Given my own experiences, many of these complaints may be accurate. However, posts for this store, I believe, should be confined to the service of the people at this store. Secondly, I think many people are posting bad reviews because they had to wait a long time to see someone when they came into this store. It is true that if you walk in off the street you will likely have to wait a while to get seen by someone. However, you can make an appointment online and get seen at your appointment time right when you walk in. Just make an appointment and you won't have to wait. I made an appointment for when I went in last on 3/9/23. Sam J. called me up for my appointment right on time. I told him I wanted to cancel my cable but keep my phone and internet. He cancelled it on the spot without trying to hard sell me on keeping it. Moreover, he told me two different things I could do to lower the cost on my internet. So, by the end of the 15 minutes I spent in the store he had cut a total of $150 per month from my internet/cable bill. If you have to deal with Xfinity/Comcast, I highly recommend this store -- just make an appointment before you go in!

I don't know of any other service I have that is as expensive, low quality, and horrendous customer…read moreservice as Xfinity/Comcast. I have had Xfinity cable for before they were Comcast and they continue to amaze me no matter how low the bar is, they still find a way to make things worse and more expensive. Price: They used to have a fixed price for the term of the contract and at the end of the contract, you could actually get a lower price. That is as antiquated as butter churn. Now, they raise equipment costs regularly and the monthly rates are outrageously high. If you try the trick of threatening to leave them, it does no good in terms of them even keeping the price the same, let alone a discount. Also, any discounts they give you expire, so your price just goes up and up. Service: There service is not only merely terrible, it is the worst customer service of any business I've ever dealt with. Trying to talk to a human being is like winning the lottery. Even getting a chat going on your phone is difficult because you have to go through (bad) AI hell even before you can get someone who responds slowly and uses only canned answers. Also, I believe that if they can't answer your question quickly, they disconnect you and you have to start all over with another person. If I could only get back the hours I've spent with "customer service" at Xfinity, I could add five years to my life (and this doesn't even include the damage of high blood pressure every time I'm forced to talk to them. Quality: If the quality wasn't as bad as it is, I wouldn't be forced to use their terrible customer service. However, we are always subjected to outages, transmission issues, streaming issues, poor signal quality, etc. If I had a meaningful choice, I would switch in a nano-second. I honestly cannot think of anything positive to say. Yelp requires that I give them at least one star, but even one star is not deserved.

I've had Night Hawk security for about 10 years now and I'm still impressed with its high quality…read moreof customer service they provide. Thanks Team

I've been using nighthawk Security for over 3 years now. The service is great, the monthly…read moremonitoring is competitive and I've had no problems at all.

I moved 45 miles away, Vivint said could not reinstall equipment for three months. I canceled…read moreservice but they charged me anyway for the next three years, and still not getting cancellation or reimbursement. I am requesting help from Office of Consumer Protection. They are a scam.

Can I make negative stars? Asked for online information. In…read moreresponse I received call after call... 5 times a day. And did they leave a voicemail? No they just kept calling back. How rude and disrespectful

Amazing team - worked closely with us on redoing our internet and home audio system. Upgraded to…read moreoutdoor speakers and SONOS, which has been amazing. Great service and follow up. Had small problem with remote and they came right out and fixed right away. Highly recommend this team!

From the owner: Performance, Meet Aesthetics…read more Are you thinking about updating your basement and turning it into a dream-worthy entertainment space? When you choose Acoustix Audio Video in Savage, MN, you're guaranteed top-of-the-line assistance with your custom technology systems. This home automation company has over 25 years of industry experience, making them the area's go-to choice for entertainment system installations, repairs, and more. Make your space the one to beat by getting in touch with Acoustix Audio Video. Call them at (952) 826-8999 to schedule a consultation with this home automation company or visit their website or Facebook page for information. After the install, we provide one-to-one training along with complete keypad and RF (radio frequency) remote customization.

I was a customer of this company for almost 14 years , I would not recommend this company as you…read morewill be always in a contract and when you cancel any time you have to pay a big amount. Looks for other companies like SimpliSafe where there is no contract and you get a good service I would rate them minus if possible

I had a Lloyd Security system installed over a year and a half ago. The install went smoothly and I…read morewas trained thoroughly on usage of the system. The technician was very thorough. The system integrates with my cell phone and works incredibly well. The cameras provide me visible coverage of my home 24 hours a day. I am able to view live footage remotely from my cell phone or computer. My video doorbell gives me the capacity to answer the door from anywhere giving the impression that I am home. It does give me a sense of security to go to bed at night and know that my system is Armed And my family is safe. I would highly recommend Lloyd Security.