The manager and owner acknowledge their repairman is arrogant and rude. They also have full…read moreknowledge the repairman misdiagnosed my washer, recommending me to purchase a new washer due to $600+ repair. I replaced the common part that caused my issue in 30 minutes for less than $15. No refund of diagnostic charges or apologies. just excuses. The known poor customer service definitely fits this compan.

It's really time for them to close up shop. After giving the repairman $84.95 and told our…read moreLiebherr refrigerator needed a new sensor for the freezer and that would cost $495.00, I never heard back. I called every single day after a couple of weeks and was told they were waiting for tracking on the part. I gave up after 5 weeks, called Liebherr's "after sales service" and was guided thru fixing my freezer, using my cell phone as a camera, amazing! It did not need a sensor. This appliance service is where Johnson Mertz in Duluth sends you. Shame on them!

Do NOT use Daugherty Appliance. They do not honor warranty work. Technician told me the ice maker…read morethey installed was under warranty. He ordered new ice maker and installed. Because he installed the new ice maker after warranty expired they would not honor the warranty. Will never use them again!!!!!!!!!! Bill R

Dish washer repair. Found the problem quickly. (loose door switch wire) Showed up on time. Was…read morecourteous and professional. Came back to adjust the spinner. (after a leak) resolved the problem. Thanks Justin

Unlike most of our past technicians, Virgil is reliable, experienced, and knowledgeable…read more We always hope he is the one "assigned" to us when we have an issue with our washer and dryer.

I didn't have to wait for him . J. came nice and early I didn't take up the whole day to wait for…read morewhen the technician was going to come. Pleasant, efficient, helpful, and friendly. Experience on this service was more than satisfactory. K . Use

They do great work if you own a brand they sell. However, they do not seem as interested in…read moremaintenance, repairs, or parts for brands they do not sell. When I am on vacation at the cabin in Lake Nebagamon, I don't want to burn up much time with the chores. I think they have an opportunity if they would stock a few of the basic parts for high volume brands such as Craftsman and if they would enthusiastically help people with all their yard equipment needs.

Came out to my house prepared to take my snowblower to his shop, but was able to solve the problem…read moreat my place. He took his time to explain the problem and what I can do to get longer more efficient use of my snowblower. Price was reasonable and I am ready for the winter.

This company will send out unqualified workers, spend 6 hours ( mostly to figure out what's wrong,…read moretell you that you need parts on your furnace that you don't need and not leave you a bill, get bill for 900.00 in nail. I put back on the parts the serviceman said were bad, I'm a plumber and knew what was wrong with it. No apology from the company. Nothing but crooks. 6 hours to replace pressure switch ( 3 tubes to unplug and two screws to screw in) and install a new thermostat ( two wires and mount to wall) , thief's of a company. On top of that I had to take off their parts and install mine back on and told me well that comes with owning a home. Guess hiring someone to do it means that you have to redo it after comfort systems leaves. It's a crime to falsify to a customer that they need new parts when they don't. Yeah my parts over a year later still working!

I've had comfort system for 20 year they went fro 50 dollars to 190 which is high but less if I had…read morethem serviced. I had chuck come and he was awesome he replaced things that others cleaners didn't. We was honest and came just a few hours after I called.

Called rainbow services and within hours I had the owner out to my house , he diagnosed and fixed…read morethe problem with my washing machine ,he had the part in stock and on the truck, problem fixed and was back in business within an hour, very reasonable rates,and all done in one trip, unheard of service these days,10/10 service

I hired this company to fix my washer and dryer. The man who came to my house to service my washer…read moreand return the dryer I dropped off. Did not reinstall the dryer. Did not knock on the door, actually just walked in the house with no notice. Upon finishing work on the washer proceeded to walk into my kitchen with his shoes on, like he owned the place. He then proceeded to sit at my table, when he pulled out the chair he hit the wall leaving a small divot. He proceeded to tell me that the wiring was not to code and I must not have hired a licensed electrician when I actually did hire a licensed company. Many times he said he was given me a deal. He was rude from start to finish. When I was able to get my dryer hooked up it was warm but very noisey. He would not fix it without a complete charge. I would not hire this company again. The cost was not unrealistic, but the service was less than ideal.