I love coming to this particular UPS because the customer service is just absolutely amazing! I…read morehave to give a special shoutout to Rashida - she is so sweet, so kind, and SO VERY patient with everyone that comes into the store. She handles the surges that come through with such grace. She definitely has everyone walking out feeling less stressed about the day.

VERY SLOW SERVICE! Takes over 10 mins to drop off a package! Wouldn't recommend this location,…read moreespecially if you're in a rush!

I was a mailbox customer at UPS Store #6941 and have spent more than a month trying to get answers…read moreregarding a package that was scanned into the store and then could not be located. According to tracking, my package was scanned into the store on 4/16/26, and I received notification that it had arrived. When I later attempted to retrieve the package, it could not be found. An investigation was opened on 4/28/26. From that point forward, I communicated primarily with the store manager, Ally, and received a series of conflicting explanations regarding the status of my package. On 5/5/26, I was told that the package was still under investigation and that documentation was being reviewed. However, I later learned through UPS that the original investigation had actually been closed on 5/4/26 because UPS had determined the package was delivered correctly to the address on file. Despite that, I continued receiving information suggesting the matter was still being investigated. At one point, after I expressed my intention to escalate the matter to corporate, I was told that the package would be "redelivered" to the store. This immediately raised concerns because the package had already been scanned into the store on 4/16/26. I later contacted UPS International Claims directly and was informed that the statement that the package was going to be redelivered was false information. When I brought this information to Ally's attention and requested clarification, communication from her stopped completely. What makes this situation even more frustrating is that I was told Ally had spoken with the claims department and that the package remained under investigation, despite UPS records showing the original investigation had already been closed the day before. Since then, I have repeatedly requested updates and clarification regarding: * What happened to my package after it was scanned into the store * Why I was given conflicting information * Why I was told the package would be redelivered * Why the status I was being told did not match information provided directly by UPS I have also repeatedly requested contact from management and ownership. Multiple employees have told me they would notify Ally and have her contact me. I was told again recently that Ally would reach out. She never did. To date: * I have not received a clear explanation regarding the chain of custody of my package. * I have not received answers to several reasonable questions. * I have not been contacted by the store owner. * Ally has stopped responding after I questioned the discrepancies between what I was being told and what UPS Claims told me directly. I understand that packages can be misplaced and that investigations take time. My issue is not simply that a package went missing. My issue is the lack of transparency, the contradictory information, the lack of follow-through, and the complete breakdown in communication once I started asking difficult questions. As someone who receives time-sensitive business and promotional shipments, this experience has been incredibly frustrating and has significantly damaged my confidence in this location's package handling and customer service practices.

Stopped in to drop off a package that needed to ship out via UPS. The package I was shipping is a…read moremedical package so it comes with a receipt and print out for records. The quality of service here is great. The people working are always friendly and greet you when walking in. The location also has moving items, mailing items, and printing/faxing available. The value is ok if you need something quick and convenient. There are other places that may be cheaper. Definitely check this place out if local. I chose this place for all my Amazon returns because it's convenient.

10/10 i was quickly attended to as soon as I walked in, with a big smile. I did my finger prints…read morethere and it was $80 not bad at all. Super quick took less than 10 minutes. I will be returning for anything i need here. I have also been here once before to return some gis that did not fit me. That took less than 3 minutes. Thank you to the two wonderful ladies that were there.

My daughter had heard about this place from a friend. We went in for her to get her fingerprints…read moredone. She was in and out very quick. She did say that the girl that the girl that was there wasn't really of any help . When the scanner wouldn't work my daughter would just keep trying it. The girl didn't try to help her guide it. How often do you need fingerprints? They aren't done with ink and paper they are called livescan for a reason. But if the machine isn't picking up on it someone should be able to help. We went here because it was said to be least expensive but turns out to be the same as anywhere else.

Well this post office has a poor track record. My wife had ordered a package. We tracked it, said…read moreit was given to resident. Nope!! We went to office talked to clerk said it was mistakenly placed in other route, went back next day , they lost it. Said cant find it. WEIRD!! Waited for manager, said be hee soon 15 minutes later said she was in field and cant contact her.. filed a lost claim . Never heard back... worse post office personnel !!!!another incident, waited for box, said it was delivered but noone home. I waited all day. No show, checked mb paper said it was at office. wife went to office,older gentleman said cant find it checked in back twice, said come back later, i went hour later and another clerk checked for me and boom it was there. Lazy personnel,rude, need intervention and education on customservice... not a busy place just slow..

I rarely ever go inside the post office, but today I needed to send off a package. I didn't tape it…read morebecause I'm used to going to the UPS Store where they're always so kind and tape it for me without an issue. The USPS employee helping me, though, was pretty rude. He told me, "Next time come prepared," and said he'd tape it this time, but he looked annoyed the entire interaction. It honestly caught me off guard. I thought USPS employees were paid well and trained for customer service, so I'm not sure why he was so cranky. I also needed to buy a roll of stamps, but I didn't want to "bother" him any further, so I'll just purchase them somewhere that actually deserves my business. Not the experience I expected at all.

The new owners are amazing! I've stopped many times to have my eBay packages sent STAT! Quicker and…read moreeasier than going to the Post office. Thanks for always being helpful and FRIENDLY. The remodel looks great btw!

Post Box Plus is a perfect place for your postal needs. FedEx, USPS, you name it, the Owners are…read morethere to assist. Seeking a mail box, it's comes with a street address unlike other postal centers. Super friendly family-oriented place, give it a try! - LAS

Lineage at Bloomington is not for truck, only for bobtails. I damaged my truck and I complained…read morewith the supervisor at this facility about the risk there is when backing up and on top of that I got the narrowest door among 6 empty doors available at the time of the incident. They should be responsible and they should be liable to pay for the repairs of my truck and the loading time is ridiculous. They should be canceled this door due to the risk and hazard when backing up cause you are gonna hit something

They changed 78$ for late delivery and I get it but if you change for being late then at lest do…read moreyour job and get the driver out of here quickly not when you fill like it wish they knew when a load is late its NOT the driver falt

Horrible service, they declined my UPS drop off. They advised to only drop off five items. I will…read morenever return to the store. If you have to drop off any items go to another store such as colton or Loma Linda. this is very disappointing that UPS allows this.

"So happy to have a UPS Store right around the corner from my house! It's super convenient--I don't…read morehave to drive far anymore just to ship something or make copies. I've already used their mailbox service and dropped off a few packages, and everything was smooth and fast. This location has definitely made errands a lot easier for me.

The people here are always friendly. They offer a lot of different services like banners, notary,…read moreand shipping It's nice having a place like this in the neighborhood

Best business!!! Family owned and came through for me last minute with my step-daughters fathead…read morefor her graduation!