What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!

Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.

I've used this UPS location many times and have always been helped with good service and respect.read more

I did my business at this store instead of my usual one after dropping my nephews off for soccer…read morepractice. The service was quick and easy, and the lady at the front desk was very helpful, but while waiting I witnessed a very heated and hushed argument occurring between who I assumed to be the owner and another employee. It was a very tense and uncomfortable atmosphere and I left directly after finishing my business.

I stopped by the UPS Store to return a few Amazon items and honestly forgot how convenient the…read moreprocess is. The Amazon drop-off system is so easy. I always choose return to UPS store if available as option for me. It's too easy! You just bring the item with the QR code and use the self-scan. No printing labels, no packaging stress, nothing. I was in and out in just a couple minutes. The staff is super friendly and efficient, and the whole experience always feels streamlined. It's one of those small conveniences that makes a big difference when you're running errands. If you do a lot of Amazon returns, using the UPS Store drop-off is definitely the easiest way to do it. If you have mail shipment that requires supplies and requires items to be weighed, this is a shop for all those needs. Always a pleasure to do business here. Services can be pricey but that is expected. This place is convenient in more ways than one and you pay for that. I like this neighborhood store. I'm always in and out in a flash!

I live almost an hour away now and still haven't moved my UPS mailbox because the staff here are…read morejust the literal best and I trust my mail with them. I have so many packages delivered and they always take it in stride. They are always helpful, friendly, and just make the task of picking up my mail less annoying. Whoever does the hiring of this store has done an excellent job.

Oh how do I love this place I purchased my home in 2006, I been a faithful customer since. The…read moreowner of this business is the most professional politest person Ive met. She offers to help you when using any equipment in her place of business. Whenever I stop by. I stay longer than expected, and me other great people while visiting.

This is a solid business. I needed to mail forms for business. Rather than going all the way to…read morethe post office this place is within walking distance in Southridge. The lady was friendly and helpful. The ambience doesn't really matter since I'm only dealing with mail but it is a little dark and not so inviting. Again, who cares when it comes to getting the business done. Prices were very reasonable. I'd recommending coming here for your postal needs if you live in the area. Why drive to the unpleasant post office.

The guy who works here is amazing…read more Great customer service. We'd go back just for the customer service itself! Highly recommend this place

5 stars isn't enough. They deserve 10. I had to get urgent legal mail certified for my friend…read morethat's out of state within 4 minutes til closing time. (Yep, I unfortunately was that person today.) I was faced with patience, grace, and kindness from the same wonderful man who answered the phone at 6:50 pm. I told him I was coming from Staples, my ETA was 656, and I know they close at 7 and I'm so sorry. He was calm and assured me that I can come anyway. He waited for me. I was frantic and squirrelly af making sure I had everything my friend needed and if it was done correctly. Thank you for staying open an extra 5 minutes for me. I will definitely tell anyone and everyone to come here for mail or to get things notarized!! Reasonably priced. Thank you for being kind while the world is not so much right now. A million stars out of a millions stars would recommend. Again, thank you for everything and all your help! Sir, idk if you own the place, if you're a manager, or an employee, but you deserve all the praise, accolades, and the biggest raise you can get (max annual payout). :) May you, your family, your location, and business thrive and be blessed immeasurably.

Drop N Ship has been quickly become my go-to resource for shipping needs and related services. At…read moreDrop N Ship, you will get the perfect combination of professionalism, passion, and customer service which elevates the customer experience. . But beyond this, their attention to detail and in-depth knowledge of logistics are what really gained my trust and patronage. I would also like to add that they aim to be a "one stop shop" and offer much more than standard shipping store. For example, you can find certain selections of blind boxes, birthday cards (and other celebratory categories), board games, trinkets/keychains, and more. Overall, very easy, friendly, and efficient experience -- would recommend.

First impression of this local shipping store is good…read more Two guys helped me with a pre-paid return label from a company I bought clothes from and they explained the process of how shipping would be handled and they even handed me a receipt for tracking the return without asking. Something I usually have to ask for at other local shipping stores like this. I definitely plan on coming back for my shipping needs.

They did not fix the phone that was brought to be fixed fixed a total different phone that he said…read morehe needed for parts and refused to give back. The money gave back $30 and said $70 for his time. The total was 118 which is $48 not 30 if it's $70 for a time very unprofessional did not even try to make it right would never recommend this place have brought my phone into other places for repairs different phones and never had a problem. This place is just outright crooks.

These people are rip off artist. My experience was i brought my phone in to replace the battery…read morewhich had swollen. When they removed the battery they damaged the screen. I said i was not paying for a new screen. The servi ce man (Horatio) said he would replace the screen but accused me of causing the additional damage. They kept my phone for two days. Called me 15 minutes before they closed on Saturday. When I spoke to Adrian i was frustrated and told him i was angry about the damage caused. He retaliated by charging me 23 bucks more for the screen. He tried to charge me 47$. This place is a rip off. Do not take your phone to them or they will damage your phone and then charge you to repair damage they caused.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

Young lady at the front was very helpful with passport services I'll be recommending friends and…read morefamily to come here before their passport appointment

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

Absolutely worst UPS store I've ever been to. There is in…read moreparticular a young female employee that is very disappointing in her treatment of customers, she's had an attitude with me and I've seen her do it with other customers as well. The manager isn't any better in her treatment of long term customers. I've been a box renter at this facility for over 10 years and I received a package for one of our team members, the package had her name on it instead of mine so they wanted to charge me $15 dollars plus $15 dollars per day that the package was there waiting for me to pick up which was about a week, just because my name is the one on the box. They wouldn't give me the package without paying their extortion fee so I told them to send the package back. I would highly recommend driving a little further to the next franchise store where customers are treated with respect.

Very nice service and friendly staff. Very clean and organized. Location has limited parking space.read more

Fast service, friendly and knowledgeable staff, working computers... what's not to love!read more