Love the ladies who own this very cute mailstore. Love the pleasantries everytime I come inread more

Needed to buy stamps so I could mail something out and there was no one there. Shop was open music…read morewas playing but no one was there. Waited 15 minutes and rang the bell as well and nothing

Friendly service for all postal needs, open late and convenient. Was able to drop off Christmas…read morecards after 3pm on Christmas Eve!!! Super win!

Fantastic service! Great quality at a great value. Fast, efficient, and hassle-free--A go-to for…read moreall shipping and mailing needs. Highly recommend!

This is my go to for notary and mailing needs. They are very professional, friendly and…read moreknowledgable. I highly recommend them

Great people. Always helpful Gino and his wife are…read moreabsolutely amazing people everyone should use them

Friendly and great service! My go to UPS store :) they also have good hours. Nick was very helpful.read more

Really bad experience here. I tried to be understanding as to why Rachel was being so rude. I get…read morethere is policies in place, but that shouldn't disregard kindness or compassion. Rachel was off to the side while about 4-5 of us waiting in line. She was busy boxing up what seemed to be orders. When the gentleman was doing back to back notaries, she hoped on the register to finally assist him. She didn't apologize for the wait or show any basic customer service skills at all towards anyone she rang through the register. I don't mind the wait but people were leaving behind me and others showing frustration its customary to at least thank guests for being patient or even acknowledge their presence. I finally get up to the front of the line and she says, "you can come over here" very displeased to be there or working. Then immediately follows that by telling me she will charge me due to the box not being taped. Again I understand policy, and every other UPS I have visted never gave me a hard time over less than 14 inches of tape. But it was the extreme lack of compassion and the rudeness that was so frustrating. I explained to her, okay I'll go back to my workplace I was working nearby and seal it up. Less than 12 minutes I return and she has me standing in line again. She was observing the line and telling customers they didn't have to wait for notary in the line so she could have observed my box not sealed and said something ahead of time as she felt confident to pull notary vists out of the line. She carelessly continued to say, "that's fine, that's fine!" I simply just wanted to share it was a bit frustrating waiting twice in line, and share my side of things, then dealing with someone completely rude, and how no other UPS has given me a hard time. I would have taken care of the customer or Again re-enforced the policy with compassion. The reviews I am reading about this location are exactly what my experience was:( I would recommend another location if you can or hope they can retrain her, or take some type of action. You never know what people are going through and the economy is tough rn, kindness goes a long way. I hope things get better for her if she was having a bad day, but you just can't take it out on people like that. I gave two stars even though she was very rude, truly unkind, and insanely strict, because I own the fact that the policy says to seal the box when you click on instructions, and that was a miss on my part, just never knew prior to visiting this store, and that the gentleman working did a great job with customers. Even returning customers in line were excited to see him, and knew his name, (think it was Nicholas) so shoutout to him for the customer empressions he made, and maintaining the long line. Also, called in to speak to customer service about the interaction and they were so polite and apologetic and I really appreciated that. I followed up with a positive survey for them. Will also buy a spare tape roll to keep in my trunk as now I am educated on the policy.

Great little store, the team is very helpful, and gets my items out quickly. Service is excellent…read moreand they go above and beyond when the Amazon stuff is messed up. Pricing for packaging and other services is fair. My regular shipping and Amazon return spot !

Still as fast as ever for Amazon returns. I was probably in and out of there in 2 minutes or less …read more I was the only customer in line. I was greeted . The cashier scanned my barcode and then took the item and handed me a receipt. That was it! There's free and easy parking in the lot. This location is UPS on one side and a pharmacy on the other.

I stopped by the UPS Store to return a few Amazon items and honestly forgot how convenient the…read moreprocess is. The Amazon drop-off system is so easy. I always choose return to UPS store if available as option for me. It's too easy! You just bring the item with the QR code and use the self-scan. No printing labels, no packaging stress, nothing. I was in and out in just a couple minutes. The staff is super friendly and efficient, and the whole experience always feels streamlined. It's one of those small conveniences that makes a big difference when you're running errands. If you do a lot of Amazon returns, using the UPS Store drop-off is definitely the easiest way to do it. If you have mail shipment that requires supplies and requires items to be weighed, this is a shop for all those needs. Always a pleasure to do business here. Services can be pricey but that is expected. This place is convenient in more ways than one and you pay for that. I like this neighborhood store. I'm always in and out in a flash!

The customer service received is always pleasant but I will say that Maleek is the G.O.A.T. He is…read morevery friendly, welcoming, patient, and willing to help out with any issues even if it's something on my end that was incorrect. The services I needed weren't offered there once and Maleek knew the exact direction to point me in. He could have just told me sorry and to have a great day but once again helpful as always!!!10/10 deserves employee of the year!!!

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

My son dropped off a package for me (with a dress inside) for a return that was delivered by…read moreAmazon. He said the blonde older woman took the package, scanned it, typed it in and said "OK" he asked "is that it" she said "yes ok" he left thinking it was taken care of. So after noticing my return wasn't being completed, we realized he went to the wrong mailbox center! I went in to ask the woman about the mistaken drop off! She said "nothing is here" she didn't bother to look around to search or offer ANY EXPLANATION!! It was dropped there -so it's there somewhere or other coworkers took it? I firmly asked her are you sure it's not somewhere here -she semi looked in one mail bag -just shook her head "nope nothing in here"! I then called her & asked her if she could look at store video from @10 days ago if I gave her the exact date..she said "I am NOT going to do that" then I told her "OK"and she hung up on me. I consider this theft. I looked at all the Google reviews as well as on here and CLEARLY obvious there's something very wrong with THIS STORE & HER harsh energy she exudes on customers. Something shady about this! Pic of dress below!

I'm so happy there's finally a UPS close to home--it makes Amazon returns super convenient. The…read morestore is always clean, and the staff is genuinely friendly and helpful every time I go in. I've been to a few UPS locations nearby, and the customer service here really stands out. The only downside is the parking--it can be a bit rough--but that's definitely not their fault. Highly recommend this location!

Love that we have a new local UPS store in the neighborhood! All the employees there are so…read morefriendly and nice ! Clean and organized! I would recommend coming to the store.