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    The UPS Store

    3.0 (2 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    9 months ago

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    3 months ago

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    Zach Z.

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    Ask the Community - The UPS Store

    The Shipping Center - We are conveniently located at the Chicago Plaza right next to FOOD4LESS.  Corner of University and Chicago Ave.   Come check us out!

    The Shipping Center

    (8 reviews)

    What an amazing treat I received today from The Shipping Center! I was greeted by Sam upon…read moreentrance. She was polite, informative and helpful. She answered all my questions and was attentive throughout the process. I had the pleasure of watching her patience as she trained new employees Ivan and Eric. I have no doubt they will continue to be great under such a peaceful and graceful leader. This location has plenty of parking, sales drinks and light snacks. The wait was not long either. I utilized fax, copy services services. The cost w I will return!

    Overall not a good experience here. Made an appointment for 11:30 and learned the hard way that…read morethey were taking customers first come first serve. Did not even begin processing until 12:30 There is only 1 girl here that can approve all the processing for TSA, passports etc. The other guy here is only able to do office and shipping services, at the very last minute she might have began training him to help with passports and tsa but it was quite a inefficient process and maybe they should just not allow appointments online if they can't work it out logistically. I personally feel like when you are using an appointment service you should take those customers as close to their appt time as possible and advise the walk ins that it is a 30 min or 1 hr wait etc. It is common practice to do things that way. The girl that was processing the tsa precheck was nice and quick but it was a little scary because doing it quickly leaves room for mistakes and it was hard to confirm accuracy under the pressure and rush that was being felt. Cost is the same as other processing centers.

    The UPS Store - shipping_centers - Updated June 2026

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